I needed a couple of specific items and asked two different team members for directions…read more Excellent customer service and I like the self-check outs.

I have been to many home depot store in various States and their customer service is always…read moreconsistent. This location did not disappoint. The staffs are very friendly and super helpful. The staffs are also very knowledge in the area that they are working at. You can spend hours in Home Depot in getting ideas on home improvements or projects. We are thinking about renovating our home and we went to Home Depot on getting ideas on kitchen back splash and on blinds for the windows. The staffs there were extremely helpful on giving us ideas on how and what we needed to do to complete our projects. Home Depot is always a go to place for us when we are thinking about doing any type of renovation or repair to our house. The prices at Home Depot is also very reasonable.

Home Depot is your typical big box hardware and building/home supply store. They have a wide…read morevariety of merchandise and sometimes you need to wander a little to find what you want. Their online app is useful for locating whatever you're looking for. The staff, when you can find them, are generally quite knowledgeable and helpful.

I've shopped A LOT at this store (spent over 20k the past year) remodeling a two-story house in…read moreGalena. While I'm pretty knowledgeable about most things when going in and making a purchase, I've found that many of the staff here at this location are not. Recently we had some blinds cut as we finished up our remodel and the first batch we had cut was by a very experienced staff member and his cuts were perfect. The second time we went back a different guy cut the blinds (we had to find the boxes for him, he didn't know they even had the product and told us they didn't have them, until we showed him where they were). When he went to cut the blinds he told us he didn't use the cutting chart with the machine and just eyeballed them according to our measurements. Guess what? We had to return three of them because his cuts were so far off they didn't fit our windows. His cuts were also extremely sloppy, jagged, crooked, etc., and yet this guy worked IN the blinds section, so he had no excuse. Another time I was in the tools section and asked the associate assigned in that section about a masonry blade they had in stock. She was utterly clueless. She had no idea what a masonry blade was or what it would be used for. Basic stuff. Obviously no training, yet this particular associate (a middle-aged woman who I know has been there a long time having observed her before numerous times), couldn't tell you the first thing about the blades in stock. She was like huh? And walked away. I've also noticed that when you are in the electrical, plumbing, lumber, and tool sections, do not expect any help unless you are willing to wait in line at the front desk or pro desk. I've personally seen associates in these sections see you in an aisle and do an about face and walk down a different aisle to avoid a customer who may have a possible question or even avoid greeting them as they passed. This is not an isolated incident as I've observed this many times. In the tool sections (the highest profit section of the store) you almost NEVER see associates in those aisles. They should have someone their constantly. It's almost impossible to find associates in that section unless you go to the pro desk and request it. Considering everything is locked up in cages it's a major pain. When i worked for Home Depot 20 years ago as a high school and college student they were firing the associates at stores across the country (order came down from HQ), for associates that were observed avoiding customers, etc. They need to start doing this again. I also know where the break room is in this store having been a former employee years ago and almost every time I'm at this location (the breakroom is just off the lumber area), you can hear all the associates in the break room laughing and jabbering away. Why aren't they on the floor working? Again I've observed this many times at different times of the day. Like were talking groups of people not just a few people on lunch or 30 minute breaks. Are these folks getting paid to just sit in the break room for hours on end? Seems like it. Inexcusable. If HD HQ knew this, heads would roll.

Every tine I have shopped here I am always impressed at how organized and neat everything is with…read morethe amazing amount and selection of hardware they have. The staff is always very friendly and helpful. If you are having a problem finding what you need at other hardware stores, I recommend you check out the Hardware Exchange.

From the owner: The Hardware Exchange True Value is a hardware store in Delaware, OH, that can meet your home…read moreproject needs. Our paint department proudly carries PPG paint to keep your home looking fresh. Our paint store also has what you need to make the job look professional. Working on infrastructure? Our experience with electrical and plumbing jobs makes us a good choice for individuals and contractors. We help make sure you get the right materials and offer suggestions to those who need them. We still offer many services from the good old days. We repair windows and screens, make keys, and repair hand tools rather than make you buy a new one. Stop today and see why we've won the Delaware Reader's Choice award for hardware stores multiple times.

I used this as a U-haul pickup. The service was great, the truck was ready with what I ordered,…read moreand I was out in 15 minutes. I returned the truck a little late and was not charged any extra since it wasn't reserved by anyone else. Charges were exactly as expected. I also grabbed some last minute hardware I'd need in setting up my new place. The staff that helped me was actually familiar with the hardware, and recommended something slightly different than I was looking for, which turned out easier to install than what I was originally looking for. Prices were very competitive, especially for a non big box store.

Now that I have calmed down enough I feel I can write a logical, honest review of my recent…read moreexperience with ACE. (Delaware, Ohio store) It has been my go to place for various purchases and primarily the purchase and delivery of Pool Salt for years. I did not have a problem until this year. It was a very unpleasant experience that I will never go through again because they have lost my business forever. I am sure it was a misunderstanding that could have been cleared up if there had been better communication and less attitude of rudeness and not caring about the customer. I have orderEd pool salt and had it delivered to my home for years. The delivery was always on time and everyone was polite and nice. I have always requested that the salt be placed near our pool. It never seemed to be a problem. I appreciated it very much. These are 40 lb bags of salt and it was a bonus to have them near where they would be used. (Thank you for those years past.) This year the delivery was late. Ok. But I didnt know it would be two days late until I checked. No apology for inconvenience. When it was delivered the very rude man placed it in the driveway and said it wasn't his job to move it anywhere else and he wasn't going to do it. On the order I had asked for placement by pool as I always had. I admit that I lost my cool and in response to his attitude i was rude. He later reported to his boss that I called him names. I NEVER called him names. I was upset about the situation. My husband and I are 80 years old and he has health problems. There seems to be no respect for senior citizens who has been customers for many years. He finally, grudgingly moved the salt around to the pool. Basically said, yeah, old woman, are you happy now. You got your way. I said thank you for doing it and he said "I didn't do it for you." I called ACE. Did not speak to the manager as I requested, but thought the assistant manager would be of assistance. He said they only move items to driveway now and do not go into house, or fenced areas because of liability. They only did that in years past as a courtesy. I guess courtesy is no more. It would have been nice if they had made it clear when I placed the order. Also, he was impolite and rude to me and said that he wouldn't tolerate calling employees names , which IDID NOT do. Obviously he was waiting to light into me. And wasn't interested in hearing what I had to say. Rudeness seems to be the thing at this store. I told him I would never shop there again and he said "is there anything else we can do for you." No apology nor how can we make it right. Never shopping there again.

The staff was just exceptional. They really knew their plants. The variety and inventory was…read moreoutstanding. The checkout experience and the staff helping to load your car was amazing. Such a wonderful nursery experience and the prices were great. I will certainly be back to this location, I can't tell you how wonderful my experience was- kudos to the team here!

One of my favorite Oakland locations. The staff is always friendly, helpful, and knowledgeable…read more They have a nice selection throughout the season. Sometimes it's nice to just come take a stroll and see what's new. The parking lot at this location can be a little tough during peak season and on weekends so plan accordingly but otherwise no complaints.

I planted natives years ago and paid attention to my beds off and on but not recently. Krista and…read moreAhdra listened to my concerns then guided me exactly which plants would work best at each location and offered other helpful removal strategies. I felt overwhelmed before their arrival but they offered information & tips I needed & answered every question. I now have confidence with my changes. Thank you ladies!

I'm so happy there is a good native plant nursery!! Everyone was so helpful and helped answer my…read morequestions. The plants were reasonable priced and healthy.

I was supposed to have a couch delivered to my house yesterday. When it arrived it was damaged. It…read morewasn't like the damage was unnoticeable, I saw it the minute the back of the truck was opened. There was also only one delivery man, it would have taken two to get it to my place. I had the third party delivery man take it back to the store and I called the store. They said that they didn't have another one of the couches that I wanted, but the Morris Road store had more of them and have one delivered today. Needless to say I gave them all day to deliver it and it never showed up. I called the store and they said, oh sorry our driver didn't show up so none of our deliveries were made. Do not count on any good customer service from this company. The fact that the original couch wasn't looked at before loading or it was and it was delivered any how. They are not going to keep you in the loop on changes in delivery either. Absolute lack of customer service over two days from two different branches of the same store. If you choose these stores good luck!

First of all my complaint isn't necessarily about this location. The people there were friendly and…read morehelpful throughout the sale of my couch. But I've delt with several locations over the passed four days since I purchased the thing. Delaware didn't have it in stock fine. So they had it sent from the Columbus store (I live in Marion) so I had to pay a few more bucks for delivery. Not ideal but also fine. Delivery was scheduled for Tues. (Yesterday) So I waited all day for the delivery with not so much as a phone call. We called them to find out what happened and their driver just decided not to show up to do it. And they never bothered to call us. Rescheduled for the next day (today) SAME SONG DIFFERENT VERSE!!! another whole day wasted because these losers can't staff their business or be bothered to call an inconvenienced payed customer. THEN another branch finally calls me and tells me all of this and has the F@cking audacity to tell me to pay some shady cash only delivery guy out of my pocket. I should have been offered a refund on the delivery fee and maybe even a bit off the order after this bullshit not asked to shell out more money. F#ck American Freight

I had a lavender latte that was made with expertise! My husband liked his cold brew. The muffin was…read morefresh and egg bites were good. Most of all, the atmosphere was the best. What girl doesn't love morning coffee with a small boutique for small shopping!

The coffee is mid, the prices are ridiculous, and the staff is not friendly or welcoming…read more I paid almost $8 for a small iced latte, zero eye contact from the barista, it took 15 minutes for three people to make it and the place wasn't even busy.

The workers here are very helpful and knowledgeable. Pricing affordable and the store is well lit…read more I notice the employees seem happy to be working there. I used to think of HF products as low tier. I am finding that HF has done a lot to improve product quality. Lifetime warranty on Pittsburgh Products.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Really knowledgable & nice staff! They asked me questions about my project that no one ever has…read morebefore & it made all the difference in the outcome. Because of this I am a life long customer I will never go anywhere else! Also the quality of the paint is WAY better than anywhere I've ever been. You get what you pay for and I didn't mind spending a little more (seriously it wasn't much) for my room to look amazing!

From the owner: Your local Sherwin-Williams Paint Store in Delaware, OH, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.