Nice location but they didn't honor a coupon on their website. Everything checked out on the coupon…read moreas far as in-store purchase and expiration date but it wouldn't scan. So he just said sorry and I said I guess I'll put it back. There was no reason that coupon should've worked. I'm not sure why he didn't honor it, but I won't be back. There are other Ace locations that have better customer service.

called to see if they had Floods Penetrol before I drove over, they said they did. When I got…read morethere, they did not. So I tried to find out who I talked to and no one would admit they did. No apologies, so I laid into them, the assistant manager told me her employees make mistakes because they are human but no apology, I laid into her, she called the police, I left.

We go to Zettlers because it's local. We are frequent customers. I'm working on a project and I…read moreneeded a can of white spray paint. I sent my husband the twenty minute drive down to zettlers and he purchased a can of DoIt spray paint. The can would not spray no matter what we did to try to find a resolution. So I sent my husband back today to exchange it for another can and the manager (Jordan) refused. He fiddled with it for a few minutes and was able to get it to spray. My husband understanding how important this project was for me to get it finished today, went ahead and purchased another can of paint ($17) because he knew if he came home and I couldn't use the original can of paint I was going to be upset. So when my husband got home and explained the situation I was dumbfounded. I called the store and talked to Jordan who again refused to exchange the can of paint. He basically said there's no way he could resell it so he wasn't taking the loss. He ssmaid he was able to get the can working. I tried to use the can and it took everything i had to make our spray. He also told me that the owner Mike would tell me the same thing and that the owner would also not exchange the can of paint. Now I know from experience working in customer service that the last thing a manager should do when you have an upset customer is to tell the customer that the owner would not do anything different. The last thing a manager should do is to not find a resolution for the customer. A simple exchange was all we wanted. Instead we are out over 2 hours plus the$5 can of paint that basically went in the trash and the additional $17 we spent for a working can of paint. Beyond disappointed. The teenagers that work at this store always treat is with respect, Jordan could take some lessons.

Customers, watch prices as they appear at checkout - OR - check your receipt carefully before…read moreleaving the store. Yesterday afternoon I purchased $145.+ of merchandise that included two "Yeti" brand, insulated metal cups marked as $21. each. This price was less than I had seen elsewhere. When I arrived home two hours later, I noticed the receipt reflected I had been charged $25. for each cup. I called the store and spoke to (I believe) the same employee that had checked me out. They confirmed the $21. displayed price. Today I drove back to Powell to clear this up before it became dated. The clerk and manager became involved, explaining the displayed price was incorrect. I didn't expect to get a free cup, or anything. Given I called a couple hours after the purchase to confirm the displayed price, drove back to Powell this afternoon to be told, "That shouldn't have happened," no apology, no offer to get one cup at the displayed price of $21, and pay $25 for the other...nothing. It's not that I couldn't afford to pay the additional $8., it was the lack of consideration for the effort, time and distance that irritated me. I returned both items and will get them somewhere else for $25., or more. I've been shopping at Zettler Hardware for four years. Prices are generally higher, but I feel it's worth it because of (usually) better customer service. Zettler, you can do better.

The workers here are very helpful and knowledgeable. Pricing affordable and the store is well lit…read more I notice the employees seem happy to be working there. I used to think of HF products as low tier. I am finding that HF has done a lot to improve product quality. Lifetime warranty on Pittsburgh Products.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Very Good, love shopping at Menards! People are helpful and courteous…read more When you walk in the atmosphere is always nice! Menards has such a wide variety of products and really great prices! It's a great place if you need Home improvement supplies, patio, garden, paint, carpet remnants, tools, cleaning supplies, some groceries and so much more! I could spend hours shopping at Menards!

This place is a great place to come if your looking for stuff for the house. Alot of different…read moreitems and manufacturers to choose from. They don't have much food but still enough to get the job done. With us being from Arozona this was our first time being in one and it did not disappoint. We always to to plan some time on the weekend to stop by, stroll around and hang out in the comfortable chairs they have.

I needed a couple of specific items and asked two different team members for directions…read more Excellent customer service and I like the self-check outs.

I come here to order custom blinds , Christina was very rude , inconsiderate, and unprofessional…read more She started dismissing me the moment she saw I was wearing headscarf and thought I wasn't going to buy over 12k motorized blinds . When I kept asking me questions about the different blinds she started becoming very rude and finally told me she wasn't going to help me . Called her manager who's retired could barely walk and he didn't even listen to what his customer had to say about her rude behavior . The first sentence that came out of his mouth was she would be the only one who would be able to place my order despite this other nice Indian worker who's was about to help me . Save your money for somewhere else .

The prices are unmatched! I was looking for a glass cabinet to store my purses in and was looking…read moreat IKEA (Their prices for small cabinets are $150+) I was able to get a giant cabinet here at Habitat for $100 flat! They have a great selection and everything they put out is in great shape.

Bottom Line: it's huge and their inventory changes daily!…read more They have lots of ....... building supplies (some used and some new) sinks, with or without vanities toilets, tubs, doors, interior and exterior windows, flooring, vinyl, wood, tile, rugs Used tools And that's just a fraction of what you will find. There is always a lot of furniture, home decor, light fixtures (lots of hanging fixtures), and major kitchen appliances such as fridges, stoves, ovens, DW, washers and dryers, etc I got a dining room table with a leaf and 5 chairs for $150. It's perfect for me. Needs a little sanding on the top but that's nothing for a sturdy wood table at that price. Their prices are all over the place. I feel like half of their things are way over priced for a "second hand" store, then you will come across something that is a good deal. Long gone are the days that you are going to find things that are a "steal" or "dirt cheap", but you can still find good deals. The staff are super helpful and always nice. They will help you load what you buy. This is one of those places that you have to stop in often because you never know what they will have. It's always worth a look! Bottom Line: you never know what you will find and it helps a great organization. Follow them on their local fb page - they post the best of their daily donations - like beautiful sectionals or 14-20 piece kitchen cabinet sets - but you have to be quick - those things go fast!

BE AWARE THAT ACE DOES NOT HONOR THEIR POSTED PRICES WHICH MAY BE A VIOLATION of THE LAW REGARDING…read morePRICING. If you read my previous reviews, I had great expectations for this store and was thrilled to have a hardware store so close to home. In 2024, I noted that the staff was generally friendly but not overly knowledgable and that shoppong here was much like shopping at the big box stores. However, based on TODAY'S experience, I seriously doubt that I'll be back to this store. My wife was looking for some "self-watering globes" for house plants. The store had two styles on display that were CLEARLY LABELED as being $9.95. When she took the first one to the register, the man (notice I don't refer to him as a gentleman) says "these are $15.99. My wife says they're marked $9.99 and he replies "well, they're $15.99". We went back on got one of the other style, compared the UPC code on the globe with the UPC price tag on the counter and THEY MATCHED. Took it to the counter and the same clerk scanned it and says "this one is $11.99". Again, my wife pointed out that the sign says $9.99. She walked out of the store and we won't be back. ACE DOES NOT HONOR THEIR POSTED PRICES. THE STAFF LACKS ANY SENSE OF CUSTOMER SERVICE. LET THE BUYER BEWARE.

Excellent selections of hardware. Quick response if orders…read moreare necessary. Help is available online as well as in the store. Ed Turner

Purchased a Husqvarna zero turn there a couple years ago. I sent it in for service and told the guy…read moreI spoke with it needed a deck belt. He quoted me $50 for the belt and 1/4 hour to install it. Later I get a call from the mechanic saying that was incorrect and both the belt and labor was more than I was quoted. Lastly he said it needed new blades and that one of them was bent. When I went in to pick up the mower I told him I wanted to see the blades. Neither he nor I could see any bent blade and at that point it was obvious they were just interested in selling me new blades instead of sharpening the old ones. Needless to say I will find somewhere more reputable to take my mower in the future.

Needed new brakes for my Hyundai Sante Fe, the dealership wanted $800. Good thing for me my husband…read moreis a mechanic. He called the dealership & verified which aftermarket parts they use, they answered with Napa. So he then called Napa (in Marengo). The guy quoted us $440 for all parts needed, but they weren't in stock. It would only take a day to get them, but we called the Sunbury location anyways. The associate was super helpful & quoted us $330 for everything! He said the items we needed weren't in stock but were on a truck & would be there by 1:00. We arrived at 2:00 to pick everything up & the associate had everything in a box waiting for us, including everything my husband would need to do an oil change on his truck. He was in & out in a few minutes & the associate even helped carry the parts to the car. Great prices & awesome service, we found our new go-to parts store!