Exceptional Service Under Pressure! I visited on a Saturday…read morearound 5:00 PM, and the store was absolutely packed with a long line of customers. There was only one staff member managing the entire store completely on his own, and I was blown away by how he handled it. Despite the rush and the immense pressure, he had the absolute best attitude. He was incredibly kind, patient, and welcoming to every single person in line. It's rare to see that level of work ethic and genuine hospitality these days--I was truly so proud of him watching him crush it. Management, please give this young man a raise or a promotion! He is a massive asset to your business. We will definitely be back!

We decided to order 2 pints of ice cream for pickup at Afters. There was a sign for pickup that…read morementioned to go to the register, so my boyfriend and I waited and let the girl with false lashes and a high bun know about our pickup. She said she would check out one more person then get the order for us and we were totally fine with that and waited. She ended up letting 4 groups, a total of 11 people be helped ahead of us and made us wait over 15 minutes for an order that was already prepared and just waiting in the freezer in the back. The other girl that was working also helped cash out the people that came in after us, and as I was next in line to ask about my pickup again, she looked at me and walked to the back and didn't come out until we left!! There was only one girl with black hair that finally helped us once I was able to ask her if she could check on it. I appreciate her a lot cause this entire time they made us wait, the order was already fully packaged and waiting in a freezer in the back for 20+ minutes. Please retrain these workers. Because the girl with false lashes and high bun charged a man that came in with a group of 6 guys and only charged him for 3-4 items and the men ended up walking out with free ice cream as well. We were standing right behind them when this happened and she realized what happened and then brushed it off. Really shows you how much she cares about this job.

Honestly the service here just is terrible they act like it's a burden to serve you. They barely…read moreput any topping on your ice cream. Not welcoming at all Especially the manger

Horrible customer service. Will never attend this location again. They messed up our order and said…read morethey would remake the next time we came in. Took down my name and number and when we went back in the manager said she didn't recall and told the workers we were lying that she hadn't spoke with anyone the week prior. We had a receipt and everything.

one of my fav donut spots as of late! It's a small space with outdoor and some indoor seating…read more Whenever I go my order is whipped up straight away and the service is always killer. Any questions I have are answered on the spot and the staff is always nice. Marley and Noah usually help me out, if you hit up this spot leave a tip!

Love how they served fresh,, donuts were made when you order. They taste different than the other…read moredonuts and the dough is very light. Friendly staff and they have outdoor seating well its too hot now. Parking is challenging or you can just park in the parking structure. Its located at Victoria Gardens.

I had such a great experience at Bruster's Real Ice Cream…read more Let's start with the staff--because WOW. They are incredible. So helpful, so sweet, friendly, and genuinely professional. I was honestly impressed the entire time I was there. And I'm going to say it... most places run by teens? It's chaos. Attitudes, confusion, zero sense of urgency. But THESE teens? Top tier. Running this place smoother than some fully grown adults in corporate chains. Like... who trained y'all? Because it shows. Everything was organized, the energy was welcoming, and you can tell they actually care about doing a good job. Shoutout to the parents or the training program because they got it right. I'm not a real lover of sweets, but my niece LOVES ice cream so we tried it. Loved the vibe so now when she's down from college visiting this is our treat spot. And the ice cream? Fresh, creamy, and actually tastes like quality--not that overly processed, overly sweet stuff. Worth every bite. This location is doing everything right. Great service + great product = I'll be back. PeriodT

Great place for an after dinner dessert!! I wanted…read moresomething refreshing, and not milk based. I chose the Italian ice, watermelon flavor. It hit the spot! My daughter got strawberry matcha on a cone. Service was great. Plenty of parking

Bacio di Latte has become one of our family's favorite dessert stops at Victoria Gardens. We've…read morealso visited their Pasadena location, and the quality and service have been consistently excellent at both. Our family has tried the gelato, affogato, and cookies, and everything has always been amazing. My personal favorite is the pistachio gelato. It has a rich, natural pistachio flavor without tasting artificial. They currently have a seasonal strawberry shortcake flavor that is also really good. The gelato is smooth, dense, and incredibly creamy. It is on the pricier side, but you can taste the quality and freshness of the ingredients. Since gelato is denser than regular ice cream, even a small serving is surprisingly filling, so I still feel it's worth the price. They allow you to sample flavors before ordering, which is helpful because they have several great options. There always seems to be a line out the door, but the staff keeps it moving quickly. The shop is clean but has very limited seating, so it's more of a grab-and-go dessert spot. Since it's located inside the Victoria Gardens outdoor mall, you'll need to park in one of the mall's lots or parking garages and walk over. Overall, this is the perfect place to stop for dessert after lunch or dinner at Victoria Gardens. We'll definitely continue coming back.

i absolutely LOVE gelato and had one every day in Italy, so i was really excited to try this place…read moreout since it's a very popular chain. my friends and i came here on a saturday afternoon, and it was definitely packed with a line going out the door, but it moved relatively quickly. the workers were super nice and patient when allowing us to sample as many flavors as we wanted, and everyone was so efficient in making sure that the line moved smoothly. the store itself is pretty small and doesn't have much seating inside, but there are a couple of benches right aside to enjoy your ice cream. my bf and i decided to share a regular sized cup of chocolate pistachio crunch and tiramisu. i was a big fan of the chocolate pistachio crunch, which had huge chunks of chocolate that provided a nice texture with the ice cream! the ice cream itself was really smooth and had a great pistachio flavor. the tiramisu ice cream was also very yummy, but my heart lies with the chocolate pistachio crunch hehe i'd say the gelato here is definitely on the sweeter side, so not what i was used to compared to gelato straight from italy. it's also pretty expensive, with the smallest cup being $8 already and tiny. i do appreciate the workers for putting as much ice cream in the cup as possible tho and not skimping!

Recently opened so understandably not all merchandise have prices labeled yet & some store shelves…read moreare not filled . So far a great store in the neighborhood for some south Asian spices , snacks and the usual American spices available too. Gotta try their different varieties of ice cream , it was so delicious and creamy . I purchased one of every flavor and not one I didn't like . The gentleman working here were friendly , he helped me with some questions I had regarding Indian snacks for my children. My kids were so excited to see all the goodies I brought home .

Come here to get grocery. The store meant to be open till 9:00. It's 8:40 and they closed the…read morestore. Why you add wrong timing for the store I drive 20 minutes to get groceries

Michelle is AMAZING. Everytime I come in she's there and she takes such good care of me. She always…read moregives me insights on various things on the menu and gives me suggestions. She's kind, quick, and never makes me feel like a bother. 10/10 employee

I ordered the pepino locos with extra candy and the manzana locas with extra candy, and everything…read morewas sooo good. The cucumbers were super fresh and juicy, and the sauce and toppings were amazing. My favorite was definitely the apple -- whatever it was wrapped in was delicious. I do recommend eating this kind of snack the same day so you get it at its best, just something to keep in mind. We ordered through DoorDash and I was really happy with the packaging and delivery too -- everything arrived well put together.

We stopped here for dessert at the Food IE Friday Night Market! My daughter got the cookies and…read morecream cookie. I opted for the Ube cookie and we split the blueberry crumble cookie. We also got a chocolate chunk cookie for my oldest daughter to eat later. Her cookies and cream cookie was delicious! Very flavorful. The blueberry crumble was like eating a blueberry muffin top--so yummy. My Ube cookie was good, but tasted a little plain. Felt like it could have used something. They do give you the option to turn their cookies into sundaes and other amazing creations, so maybe we will try that next time!

We tried them for the first time at the Fontana Arts Festival…read more We went early and the line was short. It took a bit to get our order, but that's okay. It's a small family business, one person was taking orders and one preparing them. Got one Ube crunch and one Halo Halo. Both had generous toppings/ mix-ins and were really good. Would definitely recommend.