I came in today to get a hair trim for my daughter and I. My daughter was done with her wash and trim in about 15 min and it was just like she asked an inch and half. Me on the other hand took 2 hours we got there at 8 pm and left at 10:15 pm. Not only did the supervisor have to come fix my hair, it was not a trim. He cut more like 6 inches when I asked for 2 inches just to trim the ends. He them put a whole bunch of short layers in my hair and I even said that the top layer was really short. My hair was down to the middle of back and had some long layers and all I asked was a trim all the way around. My hair ended at my shoulders with short layers from the top down. I spoke with the night manager and she offered a deep condition which wouldn't benefit me because all my hair is gone. I understand these are students and that is why I only went for a simple trim, but even a student knows how much 2 inches is,he just kept cutting and cutting even after I interrupted him and said it was getting way to short and by the look of all the hair on the floor it was clearly visible that was more than 2 inches. At that point since he had cut so much off the top and it looked like I had a mullet, the supervisor came and had to cut even more just to even it all out. Then the student said he was I instructed one way and the supervisor said he shouldn't be doing it that way. You would think with this being a school that the teacher's all taught the correct way. Never again, will I get a haircut here again. read more