Outstanding Customer Service That Builds Lifetime Loyalty…read more I need to share an experience that perfectly demonstrates what exceptional customer service looks like. I placed a delivery order with Brickhouse tonight. The hostess was incredibly sweet and professional taking my order, and payment was processed without issue. Shortly after, I missed a call from the restaurant--they were calling to let me know they don't actually offer delivery and the order was taken in error. Here's where it gets remarkable: By the time I called back, they had already decided to personally deliver my order anyway to honor the commitment and avoid inconveniencing us. This wasn't about convenience for me (normally I would have just driven over to pick it up), but my car is currently out of commission. And here's the part that truly stands out: Perry, the owner himself, personally delivered our order. Not a staff member. Not a manager. The owner took time out of his evening to make sure we were taken care of. What impresses me most is that they didn't have to do this. They could have simply refunded the order and apologized. Instead, Perry chose to go above and beyond--not because they offer delivery service (they don't), but because he valued the customer relationship and his word. This review isn't about the food. This review isn't about delivery service (because they don't deliver--and that's perfectly fine). This is about a restaurant owner who understands customer service, integrity, and building loyalty at a fundamental level. I don't visit Brickhouse often, but because of this interaction, that's going to change. This is how you earn customers for life. Thank you, Perry.

3.5 stars. Street parking. Plenty of room. Good for large parties. 3.5 stars as food came out…read morelukewarm including the chowder which is a huge pet peeve of mine. Honey BBQ tenders were very good but literally came with one carrot stick and one piece of celery. I found that very bizarre. Cheeseburger had nice grill flavor. Overall, maybe another visit would be a hit vs a miss.

Stumbled on this brewery after a hike at Pack Monadnock; we almost drove right past it, but I'm so…read moreglad we didn't. I love when old buildings get a second life, and Post and Beam did a really nice job renovating this former Civil War Veterans' hall. The front yard could use a little sprucing, but the side patio and inside were clean and well kept. The small outdoor patio ended up being the perfect spot to sit and sip our hazy IPAs. Cool place and definitely worth a stop.

Tried Post & Beam Brewing on a summer afternoon and was really impressed. The Our Town NEIPA came…read morehighly recommended... Crisp, fruity, and super refreshing, it's exactly what you want on a warm day. The taproom has a darker, cozier vibe. Our server was friendly, attentive, and clearly knew the lineup well. What really adds to the charm is the building's history. Originally built in 1837 as a private academy, it later served as a Civil War veterans' hall before becoming home to the brewery. You can feel the past in the details, Post & Beam has done a great job preserving that legacy. Unfortunately, no dogs allowed inside or outside on their patio

First time here and we were impressed before we even got seated! The dining area here is open and…read morespacious and very clean. There is a very large bar at the center and the kitchen is very open as well. Our server, Connor, was extremely helpful and attentive without being overbearing. He definitely made our first experience here a great one. The prices seemed a bit high until we received our orders. We had so much food! It was delicious!!! I ordered the small platter that let u try the brisket, pulled pork, and ribs. It was sooo good! I loved everything except the coleslaw and thats only because i don't like extra creamy coleslaw. The serving sizes were huge and you definitely do not leave hungry. Hubs had pulled pork and others had the chicken sandwich and country fried pork chop. Everyone enjoyed their food. The onion rings were delicious as well! As were the strawberry margaritas! The desserts sounded great also but we had no room. Highly recommend that you try this one if you haven't! I would go back tomorrow if I could!

What a gem of a bar! The western theme is nice, open, down-home, and beautifully decorated without…read morefeeling overdone. I arrived early and grabbed a seat at the bar, where the bartenders were warm, friendly, and attentive. Once our table was ready, the great service continued. Our waitress was fantastic knowledgeable and personable enough to talk me into a bourbon flight. Great decision! For food, we started with chips & guac and soft pretzels, both solid starters. I went with the pork tacos for my main, while others at the table opted for burgers. No complaints whatsoever, except that we all ate to much. Great atmosphere, great staff, great food. This place hits all the right notes. Highly recommend!

I'm back in the area on business and had to stop in at least one brewery. TailSpinner Brewery makes…read moremy 279th brewery. No, not on this trip but overall. I'm not THAT much of an alcoholic... First of all TSB is small, and the parking is a little tough. I managed to grab an open parking spot right in front and then got one of the three seats at the bar area. It looked like there was seating upstairs which is good because there wasn't much downstairs. Coosane NEIPA was a very tasty IPA. Wulver's Moon Scottish wee heavy wasn't bad but not my favorite Scotch ale. Although this is one of my favorite styles overall. Thelonius Funk hoppy black saison definitely had a hop flavor to it but it was pretty light. Mad Eye Raven rye oatmeal stout on nitro is one I had to try as I'm partial to beers on nitro. I liked this one. I only got a hint of the rye and I'm not sure I would have picked it out if I weren't clued in. Still, I enjoyed it as the rye was just kind of a bonus for me. I wasn't there long but the brewer was hanging out chatting with a couple of customers which is always cool. The whole place had a very friendly vibe and I would have stayed longer if I didn't have to be up before the crack of dawn tomorrow. If anyone is a glutton for punishment, please, follow my brewery, and distillery, reviews from across the U.S. and beyond! https://www.yelp.com/collection/-8iscFkpiiCI563-FDfwGg and if anyone is wondering who SWPFTD is you will have to check out my review of Black Market Brewing Co in Temecula, CA to understand. Yes, you will need to read into it a little to get the joke but I have confidence in you! I hope my confidence is not misplaced.

This place is tinyyyyyyyyy. Maybe five stools at the bar, if there's no room you sit in the loft &…read morethe bartender comes up to you. It's not a brewery experience - just a regular restaurant experience. The beer was okay, nothing to really rave about.

Love the patio in the summer months. Very cheery and relaxing…read more The tasting flight is generous and impressive! Just get that and you're set. Incredibly tasty. Definitely a place to be frequented, frequently!

Yep, despite being on a dark road with minimal signage I managed to find Able Ebenezer and pop in…read morefor a beer. A good crowd but there was plenty of space and the wifi was working well. I captured a small high top table with three seats and no one seemed to mind as I enjoyed my beer and plodded away on the laptop for a bit. I landed just as the trivia night was kicking off and while it was a little loud, it moved fast and was fun. I didn't play but I would like to think that I would have done okay. My one beer this evening was the Tabula Rasa, an apricot amber ale. Caramel and fruit notes, it was not too sweet and quite delicious. Mildly strong at 7.5% which was unexpected. Just the one, thanks! [Round number review 10500 overall, 267 of 2019.]

I walked in here for the first time. The service automatically was excellent between the cashier,…read morethe cooks, & the busier. The cashier let me sample some drinks so I could see what I liked, I got this mango ale beverage DELICIOUS. The atmosphere is amazing here clean, vibrant, & chill. The food... omg SO GOOD! Definitely will be back with my friends & family. Highly recommend!!

Great beer but the food is limited and not worth it....unless you just want a beer. Not even worth…read moreit for a snack. These days, brewery's need to provide adequate food to accompany their beers. If not, you're not going to keep patrons there. I'm going to do a 3 because it evens out. The space is great though!

I am on the road three weeks out of the month in different cities each week and like to visit the…read morelocal micro breweries. This was one of my best experiences, both in regards to service, quality of food, and excellent selection, and quality of IPAs! Owner(?) offered both expertise, recommendations and friendly service. Sorry that I only am spending one night here.

Left as the music was making any conversation impossible.Visited before and the place was very…read morepleasant; the volume today was unbeatable.

Spacious location with easy parking, fairly close to the Pheasant Lane Mall. Temptation is a tasty…read morebrew. Others I had on my flight didn't wow me as much. Wings: Good on quantity, but kinda soggy and not much texture, as if they were quickly reheated frozen tenders that just happened to have bones. Burger: A little better. Nice double smash with just enough crust and a moist interior. Nothing special beef blend-wise. Puffy bun. Minimal melt on the cheese. Fries: An easy $1 add-on to the burger but very very processed, and the coated kind to boot.

Average at best. Beer is very good with some exceptional highlights such as Temptation, Opportunity…read moreand more. Service at the bar is good, sometime amazing and sometimes stretched. Service at tables is sub par, slow and not managed well. Not one visit. Multiple visits. We've been there more than a dozen times. It's such a unique place that I want to succeed desperately. Sometimes it is full and super busy but overtime. Some of these issues will catch up with them. It's a management issue. Food is consistent, tasty pub food at a relatively good price point. The challenge is food getting to the table in reasonable timeframes, hot and on time (apps not arriving at the same time as main course). There is an issue with the clarity of the service model. This past Sunday evening is a great example. Not busy. Server more focused on closing at 5:45pm than our table. Didn't see for long periods. We were at a table next to the bar and I saw our beers and wine.l sit there. I ended up getting them myself. One of our three appetizers came out ahead of time the other two arrived with dinner and they were warm at best. When dinner did arrive, the onion rings were cold. There seemed to be a manager, more concerned about busing our table and less about our status. In a past visit, a manager acknowledged the challenges we had and offered a gift certificate. I said it wasn't necessary. I just want to provide the feedback because I love the venue, the beer and the pub food. What is necessary is how fundamentally look at how they serve their customers consistently.

Visited Tree House Brewing Company while in Tewksbury. The atmosphere was energetic and…read morewell-organized, and the operation runs like a well-oiled machine. I first visited these guys when they were operating out of a small barn, and seeing the evolution to this 53,000 sq ft, $18.5M facility is seriously impressive. They follow a "direct-to-consumer" model -- selling everything right out the front door -- and they've mastered it. I've been here many times over the years and go whenever I have the opportunity, which says everything. Tried some of their standout beers -- King Julius is the gold standard, consistently ranked among the best beers in the world. Their flagship Julius is just as impressive, with massive notes of mango and peach -- incredibly well balanced and executed. There are usually food trucks on site, which adds to the experience -- you can enjoy a fresh pour while picking up your take-home haul. Fun fact: On BeerAdvocate's all-time Top 250 list, Tree House often has 30+ beers featured, something almost no other brewery can match. Overall, some of the best beers anywhere -- truly unparalleled and absolutely worth the visit. Saluti.

Food: Pizza was really good! I love the thin crust style and could've easily eaten more lol. The…read moredrinks were also good - I got the maple daiquiri and it was refreshing! Service: Since it was so busy, the pizzas were a bit of a wait. But it was worth it. Ambiance: A lot of kids, families, very busy. But bathrooms were clean and it was a fun place to have my friend's birthday at.

My husband and I love chicken sandwiches, and the internet said that Backyard Brewery had the best…read morein Manchester. Options are plentiful: I got the fried chicken sandwich and he got chicken and waffles, and they were both delicious. The menu had so many enticing options, and there were so many beer and cocktail choices. My husband doesn't drink, so I found it extra surprising and cool that he thought that the artwork for the brews they make in house was notable, especially the Necronomiquad. Our service was well-paced and attentive, and there were so many good places to choose to sit. Love me some big booths.

Everything was excellent. So glad I found this place!! The Smokin' Caesar was unique , fresh the…read moresalmon was cooked perfectly. I didn't love the blue cheese dressing. It tasted sour to me, but maybe that's how they make it? I still would order it again! The Brussel Sprouts were fantastic!! So much flavor, so delicious! I could stop eating them! Packed perfectly, the soup did not spill, everything else was in perfect order, nothing was missing, which is a rarity these days! Can't wait to order again! Since this was through DoorDash- I can't speak to Ambiance- but I am sure it's lovely!