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Santa Monica, CA

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Ogden's Cleaners

3.0 (77 reviews)
ModerateDry Cleaning
Open • 7:00 am - 7:00 pm

Services - Ogden's Cleaners

Commercial laundry services

Ironing

Ogden's Cleaners Photos

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Completely ruined!

Please do not drop your clothing off here. Not all Ogdens are the same. I tried this location out because it's by my new job & they completely ruined my Acne hoodie... I told them I wanted my original hoodie back and they said no bc they were ordering me a new one..... they tried to order me a "new" one and I told them to show me a receipt & they were trying to order it from a second hand merchant... I told them no. I rather revive my money back & they gave me no discount for the other 5 pieces I had dropped off. Never ever again.

damaged you can see where the color was taken out by using the wrong mix of chemicals. the skirt didn't even have a stain!
lori m.

Do NOT use this drycleaners! i never post, but i left this place so angry today when i went to discuss the black silk skirt that i picked up and it was damaged on both sides. The part i found the most disgusting is that after being a good paying neighborhood customer for the past couple of years, they offered me nothing for the damages, not even dry cleaning credit. As a matter of fact, they claimed i brought the skirt in like that! ridiculous! The girl who works at the counter is an awful, angry, nasty bitch too. She must have it out for people in our neighborhood who drive up in a nice car with an armful of expensive clothing... she was rude, insulting and downright nasty she is also a bold faced liar! She had the audacity to say my skirt was old, and when i brought it in it looked like that. I had I only worn it 3 times maximum!! i was bringing it for a refresh as it was wrinkled and needed an ironing. didn't have any stains on it all. If you have nice things and want a professional dry cleaner. Stay away from ogden cleaners!! These people should not even have a license to do business. photos are from the damage to my skirt which happened to be a $400 rag and bone silk that i really,really loved. RIP... beauty. i will miss you. p.s. i come from a family who spent 30 years in the drycleaning business. i worked for my parents all through school and know a thing or two about the business. These people are crooks!! stay away!

Juliette L.

Horrible experience: They tore my two skirts and heavily damaged them during cleaning

Inside
Janey E.

I love this place. It's a block from where I live, a block from where I work - so it's that 'Happy Medium' for me. I've been to a few dry cleaners in Santa Monica which are insanely overpriced and I actually inspect my clothe to see if it's been sprinkled in gold for the price I paid - it never is. Ogden's on the other hand is very reasonable and they open super early which is a huge plus. On some occasions I've picked up my dry cleaning, and the same stains I initially took my suits in for will still be there - so I will be furious in that moment, yet they will always redo it without a hassle. That actually in my book deducts a star, but the main thing that took this review over the top is May. May is my girl. There was a time I clearly recall that I was putting on a dress for an event I was having that evening, when lo and behold I heard a loud bang of fabric tearing. I glanced in the back and the fabric on my behind came apart right at the seam. I swear I don't have that fat ass Kardashian booty (though I wish I did), but this dress apparently was cheaply made. God bless that Kardashian woman though (as much as I can't stand her) because it's a wonder all her clothe don't rip at the seams from her amazing fat behind. So back to my dress because I think the Kardashian monster ass gets enough spot light as is - the dress rips, I freak out and run to Ogden's figuring maybe they can help me. I ran in there shaking, pale as the white sheets I saw hanging in there that they just dry cleaned. I couldn't even speak I was so freaked out. I just muttered words in no specific order "dress, rip, hole, event, screwed....help". May, who is the alteration chick here told me not to worry, and that she can fix my dress and have it ready in 20 minutes and told me to chill out. I went to get a smoothie down the street trying to calm my nerves and when I came back my dress was good and ready. 5 stars for that alone. Serious life saver. Today I received my dress for New Years, and lo and behold it came defective - just my damn luck. Bebe - get it together - seriously. Anyway - with not enough time to send it back - I ran next door to see my girl May. Piece of cake for her - the dress was done in a few hours. May - you are a blessing to Ogden's. Any time my stupid clothe rips I know you will be there to save the day. I thank you, and my butt thanks you for fixing my clothe so it doesn't get seen by the whole world as my dress splits at the seam creating a fashion faux pas I never want to be in.

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9 years ago

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3 years ago

$26 to clean a suit? Woah. I guess we are in $3000 suit land.... Off to Culver City I go!

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8 years ago

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3 years ago

very nice people new bosses are incredible if you need a good job removing stains or any repair this is the place to be

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11 years ago

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Ask the Community - Ogden's Cleaners

Review Highlights - Ogden's Cleaners

“Great dry cleaner, reasonable prices (for being on Montana Ave in Santa Monica) and always same day service if dropped off in the AM.”

Mentioned in 2 reviews

Read more highlights

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Plaza Dry Cleaners

(143 reviews)

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Had a pair of Jordan 5s in need of re-glueing on the midsole because of sole separation. They did…read morean exceptional job and at a reasonable price. Definitely recommend to other sneakerheads looking for this service. Thanks, Plaza Dry Cleaners!

This is one of my neighborhood cleaners and I've been going there for several years. I would say…read morehistorically, they did an OK job. Nothing remarkable in a positive way but also no disasters with my clothing that I can recall. About two months ago, I brought 5 or 6 cashmere sweaters to be dry cleaned. When I picked them up, the woman at the front charged me $19.95 per sweater. I actually thought she had just made a mistake with the total so I asked her to confirm the cost to dry clean a cashmere sweater and she confirmed $19.95. I know cashmere usually is more expensive to dry clean than other materials, but I think that's outrageous. I paid the total, but then I asked to see the price list and she said they didn't have one! The whole thing was pretty suspect, and I will never go there again. Not to mention, the woman upfront was very rude during the whole thing. I believe they might simply make up pricing as they go and see what they can get away with. I'll admit, that often times I will pick up dry cleaning, pay the bill, and not really pay close attention to what each thing cost. Usually it's roughly what I'm imagining it to be. But in this case, I knew something was weird and I'm glad I asked. I truly do not recommend this business.

Big Waves Laundromat - Laundry Pickup and Delivery

Big Waves Laundromat

(273 reviews)

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I had a fantastic experience this afternoon. Walter is an amazing employee, he went above and…read morebeyond what he is there to do. He helped me carry my clothes back to my car and also helped me with another issue involving the parking lot all with a smile. Thank you so much Walter I truly appreciated all of your help. Alejandra Velazquez

This is for the fluff and fold service not the laundromat which I have used and it was very nice,…read morestaff helpful, and clean-highly recommend except parking is limited. But that is experience is how this is even 2 stars. The fluff and fold service has been an entirely different story. I even gave it a 2nd chance.. First time- I scheduled a pickup after a long trip so had a lot. I realized I had questions and needed another laundry bag so I took the laundry and asked if I could just drop it off rather than it get picked up. I was told no problem, he'd just change it on my order so the drivers didn't come to pick it up. I asked if I could buy 2 of the large laundry bags because I had 2 full in the car plus a full basket of clothes not in bags. I was sold two of the (granted very nice) handled medium bags and told they didn't have (the less expensive) large bags. I then walked next door to wash my blankets and saw staff giving two people the large bags and more in the vending machine. While washing the blankets I got a message that the drivers were on way for pickup. I went back to double check so a driver didn't come and was told it was just automated text. I went home only to have drivers ring my doorbell for the pickup. Then 30 minutes later I received a message my order was cancelled because no laundry. I was running errands so I stopped in person because the order was cancelled on the site/app too..and they had ALL my clothes. After some back and forth and calls to their other facility they found my clothes and I was told it was back in system. Cut to next day and I get message my order has processed -- I look at total and it does not include the first-time promotion that had been in previously. I call and am told this is my second order. Except it isn't. They just created a 2nd order after wrongly cancelling my first order. Eventually I'm told I will get a refund for the promotion and that my laundry was out for delivery. Cut to a couple hours later and I receive a message it has been delivered (no knock or doorbell this time), I go to look except I can't open my apartment door!..I'm literally trapped inside because the hanger items were on my door handle and across the door jam with the bags against them. I had to call building security to help me get out..only to discover that a whole set of hanging items were missing AND that my random laundry bags that I had brought in were replaced with the large branded ones I was told weren't available the day before. After a call that was more reassuring than previous conversations I received a call back that the driver would return shortly with the now located missing clothes. In the meantime, I began to unpack the clothes and found that while many things had been hung up a number of button downs and linen items had been folded tightly so needed steamed but I had not specified those not be. The missing clothes did get delivered quickly. Second try..I received promo texts and the neighbors who had first recommended trying them out convinced me to give it another shot. This time I just let it get picked up and I added the additional instructions asking that button downs and pants not be folded. This time I also just had their two branded medium handled bags I had purchased in lieu of the unavailable large regular bags -I labeled the one bag as hang to dry and included many of the hangers from the last time as the bag was only half full (and included that in all the order notes). The other bag was very full --however last time it was the two full medium bags plus 1.5 very full large bags. But I received the total this time and the weight is MORE than last time??? Then I walked up to the delivery at my apartment and the hanging clothes are blocking both my door and my neighbors' across the hallway floor (picture) and as I am unpacking them finding button downs and linen pants etc folded plus the regular folded items are folded in three different ways, directions..one of the whole reasons to do the service is can just put them away but now I have to refold 2/3 of the shirts.

Classy Cleaners - Shout out to Classy Cleaners for dress alterations

Classy Cleaners

(166 reviews)

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I am SO impressed by Classy Cleaners! I had my wedding dress dry cleaned and I can't believe they…read moreremoved 99.99% of the dirt and stains. Highly recommend for reliable dry cleaning and good customer service!

I've always had a really good experience at this dry cleaner, even if it's been a bit pricey at…read moretimes, which is why this visit was so disappointing. I recently picked up two garments that still had the same stains I brought them in for, yet I was still charged for the cleaning. I understand that not all stains can be removed, but if that's the case, customers shouldn't be charged as if the issues were resolved. At the very least, I would expect a heads-up when dropping items off if something looks unsalvageable, especially since I pointed out the problem areas in detail ahead of time. Or at minimum, a conversation at pickup about what happened or a partial refund for not being able to do the work needed. Instead, I was expected to take the items as-is and pay in full for the service. When I asked about it, I was told "we cleaned the garments," which may be true, but the reason I brought them in was to address those specific stains. When I calmly pushed back, I was told, "This isn't the place to bring my items," and was issued a refund. I was being dismissed and steamrolled with excuses simply for asking for better customer service. I stayed polite and was just trying to understand their reasoning, but there was no accountability until I raised the issue. As a business owner myself, if I can't deliver on what a customer is paying for, I take responsibility for that. I've had good experiences here in the past, but this left a bad impression. I'll be going elsewhere for my cleaning needs.

Ogden's Cleaners - dryclean - Updated October 2026

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