I brought three pairs of pants to Ogden for permanent hems. Clear instructions, nothing complicated. When I came back, what I got was a hack job! I had a temporary hem and they simply removed the original thread and replaced it with loose, uneven stitching. When I questioned it, I was told this was the "new style." What?! That's insulting. A permanent hem is not a fashion trend! it's a basic tailoring standard your "tailor" did a poor job on it. The only reason I paid is because I was leaving for a business trip and didn't have time to argue. But let's be clear...this was not the service I asked for, nor was it professional work. To make matters worse, they also shrank my polo shirts and had the audacity to claim that's how they were. The lack of accountability here is astounding. This is not a first time but it's the last time. Shame on you Ogden. This place cuts corners, delivers poor results, and then gaslights customers when called out. Ogden should be ashamed to put their name on this level of work. If you value your clothes and your money, take them elsewhere. read more

I recently discovered Ogdens and have used them for both dry cleaning and repairs. The first time I was shocked when they told me my 3 item dry cleaning and jeans repair would be available the following day. My favorite pair of jeans got a tear in the thigh area and they were able to reinforce that area with some wonderful stitching and they are good as new! I also brought in a blazer that a purchased on clearance that had a wonky sleeve to see if they could repair the sleeve and they sure thing, it's perfect and I am complete with them. They do really stellar repair work here and I recommend them to everyone! read more

Ogden's Cleaners - Repaired Blazer - Dry Cleaning Near Me - San Diego, California

As you can see I only leave 5 star reviews, infrequently leave reviews, and love to be positive, but unfortunately I would not recommend you go to Ogden's for alterations. I asked for a dress strap to be taken in and a torn skirt seam. I assumed it would not be so much, and as I was turning to go after drop off asked to clarify price and was told the register was already closed for her to check the pricing but was reassured that "it won't be much." When I returned not only was it not a high quality job (original ruched style of strap was not maintained, but sewn across in a flat line, creating a very wide strap and a different silhouette), but I was charged $51 for both items. I know that I should have verified explicit price estimate before dropping off, but in my experience simple jobs like taking in straps and repairing a torn seam should NOT cost $51, or at least I should not be told not to worry "it won't be that much." When I sough clarification at pick up the woman justified it by saying some dresses can even be $20 per strap. But this was not a complicated strap. This made me feel taken advantage of or like they are price gouging. The one positive is that that they didn't have any trouble with turning around my alteration in a day, which I appreciate as I was heading out town and needed the dress. But I will not be returning because it was not honest to tell me it would not be that much and I can see from reviews others have had the same experience. I cannot speak to their dry cleaning services. read more

Ruined two dress shirts and refused to pay or refund the money for the cleaning. Rude and unprofessional. Sometime between when I gave Helen (owner) the shirts and when I picked them up, they became stained with some brown chemical. David (employee) told me point blank that their machines ruined the shirts. Helen tried to blame anyone and everyone -- myself, other dry cleaners I have used -- doing anything but taking responsibility. She then tried to spot clean the new stains, and made it worse with bleach. The process took almost 2 weeks. I asked her to replace them, she refused. She tried to make me agree not to leave this review. read more

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I can't say enough wonderful things about Ogden's. I was in San Diego for a business conference and when I unpacked my luggage I found that my cat peed on all of my meeting clothes. Ogden's was open on a Sunday and had all 6 items dry cleaned, pressed and ready to go by 7:30 am the next morning. The price was extremely reasonable, even including a leather dress. The staff was kind, courteous and rushed to get everything ready for me so I could make my 8am meeting. If I lived in San Diego, I would definitely take all of my dry cleaning to Ogden's. Strong recommend! read more

Took three t-shirts here to get them shortened. I had already marked the shirts that would show where they needed to be cut. They would not give me a price quote because the woman at the counter told me the person who does it was not there at the moment. I assumed it couldn't be that much to cut and then stitch the bottom of the t-shirts. When I went to pick them up I was in shock....$77 dollars to cut and hem three t-shirts!!!!! WHAT A DAMN JOKE!!!! Do not support this business as I was a customer for many years but this price gouging is utterly ridiculous! read more

First time at this dry cleaners and they came through under short notice. I brought in my leather shirt and they handled it with great care came back looking clean and refreshed with no damage at all. Super impressed with both the quality and the quick turnaround. Definitely coming back. read more

I can't say enough positive things about Odgen's cleaners! Helen (the owner) is simply the best. She always takes care to make sure every piece of clothing is cleaned to perfection, and she is so kind a friendly. I've been taking my clothes there for ten years or more and have always been very happy. I've also had my couch covers cleaned here several times and they turn out looking brand new. Highly recommend! read more

Great cleaners! I have been going there for many years. Fast and reasonably priced service. I highly recommend it!

Amazing service and beautiful and charismatic owner. We have been customers for over 10 years and strongly recommend.

Helen did an amazing job in pressing my uniform right away! I needed it done the next day and she was able to make it happen. Customer service was great! I highly recommend Ogden's for any cleaning/ironing service. Best value and quality in town. read more

I have been going to Ogden's for over ten years! Even when I moved out of Hillcrest I continued to trust them with all of my dry cleaning and alterations. They are reasonably priced and always have my items done on time, most times early. The owners are absolutely wonderful and extremely friendly! No matter where I am in San Diego I will always go to Ogden's. read more

We have been going to Ogden's for years, and not once have we had an issue. Everyone is super friendly, the work is good and reasonably priced, and they often go out of their way to get things done the way you want them. In fact, we love them so much, we even started taking the towels for our restaurant there. Helen (the owner) and her employees are always there to make sure things are done right. I couldn't recommend them more highly. read more

Been going here for years. The customer service is amazing and always flexible. Employees are very friendly and treat you like family. Highly recommend! read more

I have been using Ogdens for several years now and have always been completely satisfied with their service. Always very friendly and accommodating. I recommend them for your dry cleaning needs! read more

Been with for many years and their service has always been awesome A business you can always rely on read more

The pricing and customer service. I took in 2 pair of jeans, pajama's, 1 shirt, several small hand towels. The charged me 49.00 to launder these items. I could never get an answer on how much per pound I was paying for washing. Customer service is very poor. You get over talked, you never get a complete answer. I have left a sweater to be dry cleaned....... Whats your best guess at how much? Its a cardigan. This is the last time I will go there until they improve. read more

this is the best place to get your clothes done fast and easy I love this place very much the lady in there is really nice

Very good customer service and friendly, did my uniform here. Recommend for sure! Bring your uniforms here if you have academy or military

they saved my favorite pants! one of my friends returned my beige trousers with dark black stains. even though we didn't know what the stain was the cleaners were able to completely restore them to new. I am so impressed, and they got them back to me in three days. I would recommend them over and over again. read more

"This place is terrible. My English is not good, and because of that, the Asian woman working here was racist toward me."

Ogden cleaners has everything you need to be cleaned or repaired or both. They have everything you need under one roof so there is no sending out for different services. I've gone there for the last 12 years and find the woman who meets me at the door to be amazing. She knows exactly what is needed and how to meet my needs. I'm so grateful and appreciative for their consistent service, I highly recommend this cleaners read more

Highly recommend! I've been going here for over 25 years. The staff is very friendly and the service is always excellent. It is also one of the few Dry Cleaners open seven days a week. I love supporting small neighborhood businesses like Ogden's. read more

I've been taking my clothes to Ogden's for years and they always do a fantastic job. Recently, I took the slip cover couch in and it turned out perfectly. Helen, the owner, is very friendly and goes out of her way to accommodate every customer and make them feel special. Highly recommend! read more

Oof! Had such a bad experience here. I had requested some repairs, but they were supposed to call me with the price before proceeding. Not only did I not get that call, I had to call them and it was very difficult to get an answer. Eventually, I went to go pick up the item and they had independently decided to make the repairs and charged me an astronomical amount. When I came in to pick up the item, the customer in front of me was complaining about the poor quality job. They did with her dry cleaning. Steer clear. read more

Helen is an angel & a miracle worker!!! Best alteration I've ever had... I had a unique situation. I went through breast cancer and had a lymph node removed, which caused a bit of lymphedema in my left arm. I had the most beautiful coat dress that I wanted to wear to a fancy party and it wasn't comfortable at all on my left arm. I went in with only a few days until the event and I know she was already very busy, but she fit me into her schedule and worked all day on my piece of clothing. I also had her take the length up, and remove the pockets. This coat dress is black with pink roses. I thought she was going to have to get stretchy black fabric from the fabric store to make the arm bigger. She used the fabric she removed, and it matched seamlessly and fits so amazingly well now! I couldn't believe her work... Absolutely impeccable. It was not cheap... Around $160 for all of this to be done, but I have to tell you... Worth every penny! And I am a firm believer that people should be paid what they are worth. She had to do a lot of different things to make this happen and I thought the price was incredibly fair. Especially with the time crunch... She really did an amazing job and under the pressure of only having a couple days to make this happen. I could not be happier. I will bring all of my clothes to her from now on for alterations. I am a very picky Customer and I knew within five minutes of talking to Helen, that she was going to know exactly what to do. I am a control freak, and I tend to want to micromanage and when I met her and spoke with her, I had zero fear that she knew what she was doing, and I did not need to tell her one single thing. Do you know how good that feels?! To be able to relinquish control and know that somebody is absolutely the best and knows exactly what they're doing with what you are paying for... She's just that good at her craft. I can't believe I didn't find her years ago. She's really so on point and I tried the coat dress on and it was immediately just perfect. She's worth the price because she will do things that other people won't do. She was willing to even go to the fabric store for me and buy fabric if my own fabric wasn't enough to open up the sleeve and make it bigger for my situation. And then she did a couple other things that I would've never thought of and it just fits beautifully now. And the length she did on the bottom is perfect as well. I can't recommend her highly enough! Simply the best. And she is so sweet and caring. Sometimes they have a bit of an attitude when you go to alterations. You will not find that with Helen... She's so good and so sweet and I will be back many many many times in the future for other projects that I know she can handle! Thank you, Helen! read more

Hotel cleaning service was unavailable for the weekend and I desperately needed dry cleaning done for meetings on Monday morning. Called around and no one could have it done until Monday which wouldn't work for me. I called Ogden's and the owner answered and said she could help me out. Dropped it off on Saturday PM and she had it ready and waiting for me at the established pickup time of 11:00AM. She runs the shop by herself and works very hard. I highly recommend this location and her services. read more

UPDATE: I decided that maybe the lady who denied displaying my business cards has a bad day and chalked it up to that. So I decided to call and see if they had time for my comforter. The SAME LADY answered and was extremely unprofessional and rude. I asked if they had time for same day service - she said "yes come now" then clicked and hung up the phone. I wasn't done speaking. So I called back and explained how rude it is to hang up on a customer. She said that she has a customer in front of her and I told her I AM A CUSTOMER what makes you think you can hang up on people. She then went on a rant about how they have been open for 35 years and "doesn't have time for this." All I wanted to know was if they could bleach my comforter. I am extremely disappointed because now I have to find a new dry cleaners that I will probably have to drive to. PSA 35 years in business doesn't give you the right to treat people like shit read more

Love this place. Open 7 days of week. Very convenient. Not only fast turn around but also great quality. I had a fashion emergency for a wedding I was attending and they were able to get me my suit quick and it looked great! Helen has always taken great care of me and my items. read more

Suburb! quick, fast turnaround, She is so friendly. One day in and out!. Friendly atmosphere. read more

Ogden's Cleaners - Dry Cleaning Near Me - San Diego, California

Not really a good place for alterations. The stitching they added is too tight and puckering the fabric. Why is it so hard to find someone that can do an acceptable job. I paid and didn't argue but kind of a rip off, Because now the pants are kind of ruined. Never going back here again. read more

Ogden's Cleaners - I mean seriously look how embarrassing and disgusting this is! Do you really want to wear something this horrible. - Dry Cleaning Near Me - San Diego, California

Reasonable price, good service, place is clean only bugging me is parking was really hard to get. But for the price and quality will keep support the business read more

I brought in a vehicle cushion slipcover for one of my auto repair customers to have it patched. The tailor did a terrific job. The plaid pattern was matched perfectly and the cover fit and zipped like new. The price was quite reasonable as well. I am happy to support a fellow small business in the community and appreciate their hard work and friendliness. read more

Very disappointed Lack of customer service I wouldn't recommend this place Look if there's going to be a delay pick up the phone and call common sense read more

Super convenient, right across the street next to Prager Bro's bread. Drop-off was easy, super friendly lady up front, reasonably priced. Lots of parking in the lot and you can grab a coffee at Starbucks on your way out. read more

This place did not pay attention to detail , I also believe they didn't give me what I asked for . I have a very expensive t shirt that I wore one time . I told the lady to please not machine wash my shirt and to be very careful because I didn't want my shirt to crack . My wife picked up shirt and this is what she brought back , my only worn once shirt all cracked up . This shirt is not replaceable unless you find on eBay for $200+ . I wouldn't recommend this place to anyone . They just don't care what you're telling them when it comes to treatment for your clothes . I'm very upset . Shirt wasn't even properly pressed . read more

Ogden's Cleaners - Dry Cleaning Near Me - San Diego, California

I brought in my cleaning to have it done quickly as I needed it for a trip to Vegas and they came through! Thx Ogdens! read more

In a pinch today took a canvass bag and 4 shirts. I needed back today. Person at the counter I'm guessing the owner was very rude. Yes I should have asked for a price but I didn't think a second it would be $72. In my experience they're price gouging jerks! read more

If you're looking for someone to dry-clean your wedding dress, look no further! Finding Ogden's Cleaners was a blessing. Not only are they trustworthy and good at what they do, but their prices are reasonable...very reasonable. I was being quoted outrageous rates for my dress - I'm talking prices well over $450 to $500 to dry-clean the dress. Not here. It's important that you trust your dry-cleaners...especially when it comes to big ticket items like a wedding dress. Alex answered all my crazy questions and I trusted her from the start. Alex is trustworthy, knowledgable and when she told me the dry-cleaning cost for my dress...I was shocked...but IN A GREAT WAY! She was extremely helpful and SO friendly. The whole drop-off/pick-up experience was pleasant. Highly recommend. read more

The service is good but they are way overpriced. They never disclose prices until you pick it up. Had some pants hemmed and a shirt dry cleaned and came out to almost 40$. I might as well have bought a new pair of pants for that price. Never going back. read more