*This review is for their wash & fold laundry service only.* I have never used the self laundry there. They do an excellent job on the wash & fold laundry. Our clothes always come back clean and folded perfectly. They are fast and fairly priced as well. This business is located in a small shopping center, so there is parking. Lastly, they are located in the same shopping center as a few other businesses, such as a nail place and 711 (as of November 2025 when this review was written). read more

I used to love this place-new owners re-did the place, it is clean, in a good location and reasonably priced. however ownership/management changes have really started taking a toll. this week went to do a couple loads of laundry and when I went to put my quarters in I realized they jacked the prices up on washers and you got less time in the dryer for your quarter. smaller front load washers went up to $4.25 and the next size washers went up to like $6..25 (lets face it if you have thicker bath towels you can't fit them in the smaller washers. if you were taught to do separate loads-like whites, colors, towels, bedding and add blankets and a comforter which all will need the larger load washer (they also actually have two more larger sized washers which I didn't look at the cost of). so the 4 loads in a little larger washer and 2 I could use the smaller ones came to$33.50 (WASH ONLY!). (I also have a history of bad experiences with the smaller load washers NOT spinning well so clothes are still on the wetter side and need more drying. then the dryers are hit or miss on their heat and drying ability which also used to vary the amount of time you got per quarter (eg used to vary from 18 to 21 min for$0.75 NOW I noticed it was only giving 5-min per quarter. oh and don't think 3 quarters will get a load dry. I average a min of $1.00 per SMALL load to typically $1.50 to $2.00 per load to dry. the day I had the 6 loads I actually split 2 load up thinking they would dry faster so I had 8 dryers. started the all with $1.00 and all needed from 2 to 6 more quarters to dry. so drying this day came to $13.00. my total washing and drying for the day came to $46.50 for 6 loads and 3+ hours of my day. the original owners used to run happy hour price on washers from like 6 am to 4 pm or so for like $2.25 a wash-but that was discontinued upon different owners. pros of the place are its, clean, usually no problem of washer/dryer availability, ample folding space, do ofnerdrop off fluff and fold, good/safe location (7-11 there as well as food and other businesses in location, parking available, machines take coins or card payment, always staffed, generally pet friendly...HOWEVER like everything today in this greedy world the increased pricing overshadows everything. enough to beg my landlord to put a washer-dryer in my rental (which they have agreed to do!). looking forward to a little extra change staying in my pocket and all the extra time ill now have for me and my dogs! read more

I've been here a few times, it's a little far from my house but hey I want my laundry cleaned and dried. Unfortunately the dryers are just declining. I put my clothes to dry for 40 minutes and still they are damp. I spoke to the attendant at the time and she seemed upset like if I didn't put enough money for my clothes to dry. She paid for 30 more minutes and still not even warm out the dryer. It's sad because I liked it and now I have to look for another laundry mat because my clothes won't dry here. Not to mention it wasn't just one dryer but 3. My socks, towels and regular clothes all came out the same way. read more

I've been washing my clothes here since 2020, and this place used to be pretty good! When they sold in 2022, the slow decline started. There are frequently tons of machines out of order. Sometimes the dryers don't output the appropriate amount of heat, even on high. The coin-op function of the dryers often doesn't work well, and you have to bang on the machine to get it to try to either return or accept your quarter. They used to have happy hours on like Tuesday and Thursday afternoons where it was more affordable to do laundry, but that is also long gone with the new management. Overall, it's been disappointing to watch this formerly good laundromat turn into a subpar one. read more

There were plenty of machines to choose from and I don't think you'll have any issues waiting on machines. The place was well kept in great quality and the value was on the cheaper end as far as laundromats go. There were attendants present as well in case you had any issues. read more

Great place to do laundry!! Good vibes and happy faces!! Place is always clean. There is always an attendant available to help or answer questions. read more

I used to like this place but now they blocked customers from charing their phones while doing laundry and they don't have a chance for rewards anymore. The owners don't want anyone using their power. If you had rewards before, they didn'teven pay ir out. Absolutely ridiculous. What is next, are they going to remove the seat's and baskets. read more

This place has gone downhill since it was sold/under new mgmt. Several dismal visits have shown: - many broken machines - burnt out overhead lights - broken change machines - broken soap dispenser machines. This place is now off of my Laundromat list. read more

The dryer in my spot is currently broken, have come here a couple of times to dry and wash some laundry. Considering where it's located, I was concerned about parking, but hasn't been an issue (for me). Lots of dryers and machines, it's clean, has wifi, accepts coins and cards. read more

This laundromat used to be really good. Today was crowded which is fine, but about 8 to 10 washers were out of service. Need to upgrade. I ended up leaving today. Wash and Go to the east used to have the same problem but they have upgraded and have nice new machines. The problem there is no parking. read more

super clean, friendly, big space. might be slightly pricier than other spots but worth it for the cleanliness and sanitizer in every wash. I drive out of my way to come here because it's so much better than every other laundromat I've been to! read more

I have come here over the last 12 years in and off. In the recent visits, I've noticed a sharp decline in customer service and overall upkeep. I left my daughter's work jacket in one of the dryers and came back the next day to see if it was left in the lost and found. The attendant wasn't professional at all, all but shrugged and said, "I don't care" with his attitude. I remember a time when it was a lovely place to do laundry, now it will be demoted to only when I have to. read more

Very clean and well kept. There were a ton of washers and dryers open and I believe I only saw one that was out of order. The free WiFi and AC make it super easy to pass time and even get some work done while waiting for our laundry. It's awesome to get everything done at once instead of doing one load at a time. read more

I have been to many different laundromats in different parts of the US and this is by far my favorite. It is clean and presentable unlike others where you see lint on the floor and a storm of belongings everywhere. People here are a lot more tidy. The laundry services are reasonably priced and as far as my experience goes the machines I've used actually work. Another thing I really enjoy is this place accepts card which is such a huge plus because I hate having to go to the ATM and then the coin machine, it's a lot more convenient. I don't see myself going to any other place to do my laundry so long as I reside in San Diego. read more

I've been a loyal, happy customer here for nearly 10 yrs & I've written a 5-star review for them before....but not now. At the time, it was all true and good. That is, until I got bedbugs from their facility 4 years ago. Oh but wait...it gets even better! I decided to give them a second chance, so after their bug problem was resolved, I went back for my usual fluff & fold. Big mistake! Guess what... I got bugs AGAIN!!! This time it was about 3 weeks ago. I've tried more than once to call, but get no answer. Not only that but the staff there isn't what it used to be, as far as customer service goes. They lost all their best employees. The "manager" is a joke. Rude, lazy, apathic. They have lost a solid, long-term customer forever. You can certainly do better elsewhere. read more

I come here often and it is never too busy mid-morning. Everything is clean and the employees are helpful if you need them. It's in a great area with plenty of parking (can get busy depending on the time of day). You can put in your laundry and walk a few doors down to get a coffee at 7/11 or a cookie next door. Plenty of food options just a few doors down. read more

So the facility itself is nice, but the guy working on Sunday night is rude. Right when you walk in with a piss poor attitude tells you what time it's closing and when asking for help says "it's fine" and walks away. Hope he has a better day soon! read more

Horrible management in charge now. Machines are filthy and covered in MOLD! Overpriced paid almost $8 for a 3 load machine. Save your time and money! Also spoke to manager Tyler for a refund and he called me a liar. I asked to show him the photos I took he said he didn't want to see photos. Also told him to come look at the machine himself and refused to come and look at the mold in person. Don't even bother speaking to Tyler he responds like a prepubescent teenager. Tyler is a filthy scammer and wanna be mean girl. read more

The Laundry Room - Mold all over inside of machines. - Laundry Services Near Me - San Diego, California

This review is only for the price increase. $22.50 last months monthly cost $52.50 this months monthly cost There is a $30.00 monthly increase to my budget if I continue with this business. I will definitely be looking around. Buyer be ware! My question for the owner is "will you decrease your costs when your SDG&E bill goes down as SDG&E says it will?" I can't afford a $30.00 increase in my monthly bills! read more

One of the nicest laundromat's around. Just happens to be 2 blocks from my apt. I come here when I've accumulated months of laundry. Don't judge me, lol!!!! Doing 5 loads at once right now. This place is clean, staff (JJermaine) is polite and pleasant. Try this place out when u need a laundry spot! read more

The Laundry Room - Doing 5 loads at once. This place is super clean, staff is friendly and saves me so much time!!! Thx Jermaine for being pleasant. - Laundry Services Near Me - San Diego, California

This is a great laundromat. The people who work here are super nice. The same group does laundry on Saturday mornings & everyone is really friendly & fun. It is always clean. The machines work great! I went in to wash my blankets & the prices have doubled!! I could not believe how much I spent to wash my regular laundry & 3 medium throw blankets. I will fight the crowd at the laundromat closer to my house. I cannot afford the price increase. read more

The Laundry Room is the BEST laundromat in San Diego, here's why: The place is clean and tidy. The folks who wash here like the place. When they spill something, they clean up their mess. I've seen it. All the machines work. There aren't any dramatic quirks. If something flubs up the attendants can fix it. The attendants are nice, and also real. Today, Kat turned my nickels & dimes into a stack of quarters and my frown into smile :) OTHER SAN DIEGO LAUNDROMATS HAVE THEIR DRYERS SET TO SUCK! They suck 6-7-8 quarters out of your pocket and send you home with wet clothes. THE LAUNDRY ROOM HAS THE BEST DRYERS IN SAN DIEGO!!!!!!! I scrimped all my car change for the dryer (1.50 in random coins). That dried all my clothes and there was some leftover. I put them in the car for next time. So... ...yes, go here please. read more

Have been coming here for at least 10 years-the prices have sky rocketed, apparently since the recent gas price hikes-there were notes taped everywhere explaining the increase with a lot of numbers and months of the year-etc..for example: the dryers went from 5 minutes for a quarter to 3 minutes per quarter-that's a lot, now that gas prices have plummeted and everyone is getting a rebate, will their pricing come back down..? I doubt it -I'm totally open to using other laundromats in the future (Otherwise the staff is always friendly and the place is clean) read more

Wow! This is the first time I've visited a laundromat in years and I can honestly say I have literally never experienced this level of customer service maybe anywhere- ever. Not only was the space well lit, welcoming and clean but when we had questions, the host was incredibly accommodating and kind. She offered to stay late to help us, she SAW I WAS SUNBURNED & LITERALLY WENT HOME TO FETCH ME LEAVES FROM HER ALOE PLANT!! If I lived her I would probably do my laundry here very day just because this is the most awesome customer service on the planet. Woooooowwwwweeeeewwewweee read more

Super friendly staff and quick service! My order was 2 days out but I got to pick it up the very next day! Clothes was folded and hung up! Smelled fresh and clean! read more

If you're looking to get your laundry done quick this is the place to go!!! I came in after camping for the week and was able to get what felt like a mountain of laundry done in no time. Big pros: They have staff there to help if need it A change machine & an ATM Some washers even take card! Daily specials & fair prices all the time SUPER clean washers and dryers Plenty of folding table space Plenty of parking Good Wifi and seating to wait Loyalty card It's not in my neighborhood but I will be back here anytime I use a laundromat!! read more

Friendly attendant/people, at the clean facility. However, some of my clothing had sand after the washing machine finished. Clearly not what I wanted after "washing my clothes". I should've listened to the reviews. read more

It had been a few years since coming to this joint and it's pretty clear that time has taken its toll on the business. It's more beaten down and "broken in" than it was back in the day, but by no means destroyed. While I once came here only for the fluff and fold services, now I only use The Laundry Room for comforters and large items. The big washers and dryers are usually free, they're affordable, and they get the job done. Most household washers and dryers can't handle bedding so this is the only option and thankfully the minimal time that I have to spend here is tolerable with the occasional crazy patron. Hey, it's a laundromat after all... read more

Great place. Clean and quiet and convention Great place. Clean and quiet and convention

I've been a customer of The Laundry Room for past 4 years, with a brief hiatus after covid after moving out the area. It's the start of the 2023 year; new year new management, and new prices, and new practices. Pros: Clean Only place with an 8 loader (as far as am I aware) Wi-Fi a Cons: Since being I was really taken back by the prices of the machines. An 8 load load on the machine Costs a whopping 10 dollars. This severely pushing the price point for laundry... The driers were even more outlandish, it costs 50 cents to get the machine started, with each quarter giving you 3 mins of time. Unfortunately at the end of a 15 min load time, my clothes was still damp, and I spread my laundry over two driers. When I've been here before 15 mins was plenty to get clothes scorching hot on high, but today with the dampness of the clothes makes me wonder if they're doing their daily maintenance for adequate air flow. This is the one that really bothered me from a customer service POV. You are a customer at the laundry matt, spending near 15 dollars on laundry and you still require customers to pay for the restroom? I understand why you need to lock the restrooms, the area unfortunately deals with a homeless population, but for goodness sakes allow your customers access to tokens. To me that was the biggest slap in the face. read more

Staffing is slow and undermining. They don't answer questions, very condescending. ON top of that, good luck getting them on the phones !! Would rather do my laundry somewhere else, can't even get NO ONE on the phone at this location. read more

I love this laundromat! It's always very clean and I have not seen an "out of order" sign on any of the machines. On one recent visit one of the washers through an error code and stopped the wash at some point ( it was my fault, I accidentally shut the door on some of my clothes so they were stuck to the door) and the attendant let me re-run the wash free of charge since we didn't know where it stopped during the wash cycle. Amazing. They also have card readers on their machines so no quarters necessary, but they do have a change machine if you prefer quarters. read more

I was in that laundromat for the first time on Thursday, Sept. 8, 2021. The lady that was in charge that day before noon was incredibly helpful, professional, and polite. One of the dryers that I tried to used would not activate the time when I dropped the quarters. She came over and had to push strongly the coin in order to add the time. Sorry I don't have the dryer number, maybe #73, a top one? Only one suggestion. I didn't know that Tuesdays and Thursdays are discount days and that in order to pay $1.75 instead of the regular $2.50 for a double loader, you have to set the washer to perm press. Because it was the first time I didn't get a discount. I learned it from a customer when I was folding. The nice lady that works there had already left and a guy took over her role. Maybe you can post a sign indicating how to activate the discount for those of us who are new to your laundromat? Aside from that it the place was kept tidy considering all the people doing laundry. It was also surprisingly quiet. Everyone was minding their own business. I will go back there again. Thank you to the staff for being on top of things and keeping the place clean. read more

I actually really love this place for many reasons but I'm giving it a low rating review today in hopes that the owner will read this. I went there last night and did one single load of laundry and used my debit card. I looked at my bank statement this morning online and their credit card machine attached to the washing machine charged me $15.00 ...3 separate times for that one load of laundry. $45 for one load of laundry. For that price I could've done their in-house laundry service where they do laundry for people. But on that note... I saw all these clothes hung up on a rack that were completed with laundering services and they were just out in the open where anybody could just walk up and grab them. Nobody monitoring them and they were by the front door, not at the back where the attendant does laundry for people as a paid service. I kept thinking... I hope nobody steals that person's clothes... I think the owner just needs to really make sure everything is on point and also read the yelp reviews because I've seen some others that say there's mold inside where you put detergent. The place has signs all over saying they pride themselves on their cleaning protocols. I do like this place a lot and it seems very clean to me but I think the owner just needs to make sure it's running with integrity. I can't believe I was charged $45 today for one load of laundry... But the nice thing is - I called and the girl working there told me she would reimburse me if I come by and show her my bank statement on my phone. It's just inconvenient that I have to go do that today before I go to work... read more

I went to this Laundromat for years and loved the service and prices. I am officially withdrawing my rave reviews. I went today, Thursday at 8am (8/11/2022) and the attendant claimed the restroom was out of order. I don't buy it. If it was out of order, she would have called someone in to fix it, since she would have no place to got to restroom either. She is just keeping the restroom unavailable so she doesn't have to clean it. If this is the way this establishment now treats it's customers, I will use the Laundromat over on Park. Getting one's laundry done takes time and access to a restroom is vital, especially for a Senior like myself. read more

I've gone to this place for years because I've never had an issue with the washers or dryers. Recently, the dryers have gone up to $0.50 for the first 5 min and $0.25 for each additional 3 mins. I've never been anywhere where you need $0.50 to start a dryer and 3 min per $0.25? It took so much money to dry my clothes and half was still damp. I had to take my clothes home to air dry. I would drive a ways to go to this laundry because it was clean and affordable but spending double what I used to pay and having to dry at home isn't worth it. read more

The lady that works there I'm not sure of her name but she was the most helpful person I got a quarter stuck she was so on top of it I had so many questions she was so on top of it the place is super clean really easy reserved parking spots I will definitely be back!! read more

The Laundry Room - CLEAN SWEATSHIRT! - Laundry Services Near Me - San Diego, California

By far the best laundromat I've been to. I do laundry at least twice a week here. The staff is always super friendly and helpful. I have both used the machines and their fluff and fold services. They're folding skills are on point and my orders have always been done before they're estimated time. I highly recommend The Laundry Room for all your laundry needs! read more

I've been coming to this laundromat for a little over six months now. The washers/dryers and establishment are always clean and I feel safe as a female while I'm there. The best thing about this place is Jermaine (sp?). He is an absolute joy to be around. He greets everybody with sincerity, friendliness, and service. I've never been here without him offering a hand to others or conversing with customers in a genuine and caring way. read more

I've been coming here for about 1.5 years now and it's good except it's located in a not so good area... So you encounter lots of bums and tweekers. The staff also don't care if those hobos and tweekers go into the facility to use it as a shelter and use the power outlet to charge their phone. Pretty annoying. Machines are great. Works well no complaints there. During the massive heat wave it was extremely hot in there and they didn't have many fans. So doing some laundry in the desert was not fun. Also prices went up on the fluff and fold, it's 90cent on the weekdays (and they never get it done to you the next day, so plan for a 2 day turn around) and 99cent on the weekend. Still cheap but not the cheapest. There's another one down the street that does it for 80cent and they do a good job, but it's located more in the ghetto...with weird ass people... It's strange because I don't even live around here anymore but I still come back. I think I'm too deep in earning the points for a free fluff and fold or some gift cards to restros around there. They got me. read more