Quit vaping back in highschool but started smoking again. Was smoking marlboro red ciggaretts cause…read morevapes got banned in my state. Drove over here to grab a couple vapes again cause ciggaretts are worse and making me and my stuff smell. Great place great products great staff.

The staff are friendly and the service is awesome. This is why it gets 3 stars, I wish I could give…read moreit more, but I just can't in good conscious. The vape not so much. I've had better tasting ones. Also, these tend to turn your teeth a weird color. Black, brown, dirty gray, it varies. What in the world are they putting in their juices that would do that? Even the clearer ones do it, that's scary. The store is a bit pricey, but then, it's a small town so they can.

Prices are competitive compared to Vape on State, far better than mesquite smoke & vapor.read more

I bought 2 brand new pens w my Christmas gift card. I spent $175 on a $300 gift card and currently…read morehave a $1 balance. One of the pens did not work. I had to drive back to Mesquite just to exchange it. I didn't think it was an issue and figured it would be easy enough to exchange because it was still brand new. I tipped well and was more than kind even though we had to wait for 10 min for them to open back... keep in mind this was at 2pm. Only to find out MY GIFT CARD INFOMRATION WAS STOLEN and used in Las Vegas. Keep in mind, I only traveled to Mesquite for a day, and I live in norther Utah. We tried to call, and they hung up and didn't respond. I hope the extra cash is worth it, and I regret ever tipping you guys big. What a time to rip people who keep you in business off...

Best selection and hours of all the Mesquite smoke shops. Lots of glass, plenty of tobacco…read moreproducts. Owner is very kind, and the shop is very clean and open. Shop hours are 9am-8pm daily (yelp hours are currently incorrect), closed Sunday.

Crappy service. cashier did not know how to operate credit card terminal and was on the phone the…read morewhole time.

Found this place on Yelp while traveling thru Utah. The tobacco places in Utah recommended this…read moreplace for flavored tobacco since they can't sell flavored tobacco in Utah. This place is across the border in Arizona. I called the shop and got their exact address and the clerk on the phone was super nice. This place was easy to find. As of May 2021, they are located at 325 N Maple Street. There is lots of parking in front of their store. The staff was welcoming when we walked in. They have a variety of tobacco smoking products as well as disposable and non-disposable vaping products. Don't forget to check your disposable vapes inside the store after you purchase them! Don't leave without checking them first

I've been a salesman for 8 years. I've lived in St. George for 25 years. I've been a vapor for 5…read moreyears. I've religiously bought juice from shops in slc, Denver, Portland, and St. George. I can not tell you how impressive this shop is. A 30ml can run from 15$ to 25$ around. Always 15 or less. I've been so convinced of the quality in they're juice I've stuck with 2 the 3 years I've been with cloud 9. All of their employees are not only knowledgeable, but super cool and always remember my name. A biggie in customer service. Any random question I have is answered with a good answer plus reasonable conversation, invested, heartfelt convo!. If I need a specific, they go above and beyond to satisfy me. If I have a complaint, I've literally been so shocked on what Vince and friends will do to make me a happy vapor, it's something I've never seen. Free water, free candy, LOYALTY CARDS!!!! No WAIT LINE!! Dude the loyalty cards and the dice roll is a little show of appreciation to a habitual juice buyer. Which can be frustrating to a vice habit. Out of every service and product I've ever needed in St.George, Cloud9 is high in the clouds compared to my preferred grocery store. GOOD! Every employee, every product, and based on my juice preferences, I'd bet every juice! I'd bet my last buck on, to be outstanding and above all others. Thanks Vince and friends at Cloud9!

Yesterday 1/6/25 My boyfriend and I went in looking for a…read morenew coil and juice. Cody went way above and beyond to help us out. Our mod we have now has been leaking and it explained what could be causing it. He always cleaned out of tank and refilled it for us!! Honestly he deserves a raise! He was so kind and so patient with us. Zak was always so kind. Made sure we were taken care of and we didn't need anything else while Cody clean our tank out!! If I could gives this store 10 stars I so would!!

This is an experience of coming back home! So much to see, feel, taste, touch and hear in that…read moreplace!

This place is the ultimate VIBE! the second you walk thru the doors you get slapped with a healthy…read moredose of positivity, calmness, and serenity. They have a ton of products and the art is just wow!

Bad customer service , three people inside and I gotta wait for 10 minutes until somebody came up…read moreto me and told me if I need something

BUYER BEWARE!!!…read more They deserve negative stars. Went in yesterday & asked for a very specific product. I also asked a lot of questions. The sales girl seemed half awake and very confused. It took her 3 times to count my change correctly. She said it was too early in the morning for counting. It was 11:15 AM. The product was in a glass case, she grabbed it, I paid for it and I walked out. I never even touched the product until after I was given my change. It was in very similar packaging to what I asked for so I had no reason to "research" the product in between the sales girl removing it from the glass case & my purchase before I paid for it (which was the "managers" rationalization) Got in my car to realize it was nothing at all what I asked for. What I was sold is in completely different category than what I asked for. When, actually, THEY DONT EVEN CARRY OR SELL the product I asked for and was sold, hence my request of a refund. I even offered to settle for some type of exchange, which was a met with a laugh. That's "against policy" as well. I go back to calmly explain and was immediately met with blame, hostility and unbelievable rudeness. It was shocking, really. There were 4 employees talking over the "manager", all telling me I was wrong. The "manager" had NO IDEA about the products her store sells. She made extremely conflicting statements & had to ask 3 different employees if they even sell it. And she had a horrible attitude. She was never kind, compassionate or sympathetic. she said the thing about researching your purchases & that it was an honest human error, oh well. This was a $110 error, not on my part. Yes, mistakes happen, but there are also exceptions to the rules. If your employee makes a $110 mistake and admits to it, it is not up to the customer to eat that money. You either return my money and take it as a loss or work it out w/ the employee that has no clue what she's selling, can barely keep her eyes open & cannot count out money. I asked to speak to the general manager and was told that it was her day off and that I could come in tomorrow. I've called twice, the reply is the general manager isn't in, she'll call you back... Nothing. in addition to the store taking advantage of me - they stole from me, lied to me and then made fun of me. I was so frustrated & upset in the aftermath, that I was sitting in my car crying and one of the clerks (long blonde ponytail) came out and waved and laughed!! WHY?! At this point, I know that I'm not going receive a refund or really anything from this review. But, I want the owner to know how their employees treat their customers. Shameful & an embarrassment to the term customer service. it is NOT OKAY for anyone to be treated the way I was.

Jay was great and very informative. Good prices and clean showroom. Easy to get to and park.read more

Great business with a really nice guy running it. I left something at home and was sent here and he…read morehad what I needed Thanks for great customer service 10 stars

Great service and great value, the gal was very helpful and went out of her way to help me with…read morewhat I was looking for but ended up buying other items due to the promo they were having and she was nice. She even gave me an additional discount.

So hard to find. Parking is super far and you need to pay $25 at Paris if you are not diamond…read morestatus with Ceasar. And their vape are selling $35 for a flum mello when it s regular price is $25. Basically it took me an hour to pay $60 to buy a vape, I should have just go to a regular smoke shop in Chinatown , save me time and money.