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    OfficerStore

    5.0 (1 review)
    Open 8:30 am - 5:30 pm

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    2 years ago

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    REI

    REI

    3.9(22 reviews)
    24.7 mi
    $$$

    Typical REI co op with a ton of open space to put products in. They have almost anything you're…read morelooking for when it comes to outdoor adventures. Well organized. Some great sales for end of the season. If it's your first time coming here recommend looking into the membership as it's for life and you get money back when you spend on full price items My friend works for this company, they have great quality items that last years and intact integrity

    Saying they do the bare minimum is an over statement. Honestly shopped at REIs in Texas, Colorado,…read moreMaryland, Virginia, and was super excited for the one in Delaware. What a disappointment. Sure, they have the standard selection, albeit a little more limited than the other locations. Sure, the staff greets you and is friendly enough to ask if you need help. Sure, the prices are identical to every REI which is no sales and sucky last chance selections. What really matters is beyond this surface level obvious requirements is just how uneducated and unskilled the staff is. I have been to this location 6 times and not once did I leave in a timely manner because of some hassle. They speak without thinking and say some nonsense about how the Co-op works. News flash if you have the membership, the policies are written pretty clearly online so I know when you're speaking nonsense. The new people there don't even bother to ask so done who has been there a while to answer a question they don't know. Whoever is training the personnel needs to get removed and the whole staff needs to be remediated to know what customer service actually is and stop hassling customers and telling them half truths or making it so difficult to return something that you bought 2 weeks ago with receipts and all.... The tax free isn't worth it, go to another REI.

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    OfficerStore - guns_and_ammo - Updated May 2026

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