The staff was AMAZING, they all stopped what they were doing to greet me when I arrived, offered…read morebottled water, had my insurance information squared away before my arrival. They were fast but thorough, very accommodating and efficient. The sweet girl with the blue glasses had the BEST personality and made me feel like I've known her forever. You rarely find that level of customer service elsewhere. They had my contacts in store so I was able to walk out with a new pair the same day. I will never hesitate to come back or tell others about my experience.

Staff doesn't know what they are doing and their sales are all scams. 14 days to get the glasses…read morewalked out and went to eyemart express. 46 MINUTES later I walked out with new progressive lens glasses. NO HASSLE AT ALL

I have worked with the public in different capacities for over 40 years, and over half of that was…read morein management. As a result, I know what good customer service is, and this is one of the worst examples of customer service I have ever seen. I was told, more than once, someone would call me, but I never received any of the calls I was promised. My PCP sent Delta a prescription for a CPAP machine, but, over a month later, I had not heard from them. So I called Delta, and after several minutes, someone was able to figure out what I was asking about. I was told my insurance would not pay until I had another sleep study. The sleep study was not an issue, but, after over a month of knowing this, no one from Delta contacted me about scheduling one. After receiving the results, I took a copy of the test results to Delta, and I was told someone would be calling me. It was the same as every time I was told someone would call me, no one did. After a week, I called Delta, and the person who answered the phone seemed confused not understanding what is asking about, and all I inquired about was the status of my getting a new CPAP. My call was placed on hold so they could look into the situation, and I was on hold so long, Delta's system disconnected me. I called back, and I was told that the person who processes insurance claims had been out of the office for approximately a week. I was again placed on hold, and, after an unacceptable amount of time, I hung up. My observations are (these are just the high points): No one seems to understand the concept of customer service; Delta does not seem to care about customers; the employees (or their computer system) do not communicate with each other; Delta can not be bothered with contacting customers; no one in the Jonesboro office seem to know what is going on;

Equipment was delivered and set up by Zach. Very nice and knowledgeable about the equipment…read more Billing has been smooth. Highly recomended.

Some good cheeses; Smoked Gouda usually, but they replaced the one we like with a Gouda and cheddar…read moremix...not real happy about that. The smoked cheeses do last forever though, without molding. They had lamb chops today... Fairly decent price. Dawn dish liquid, large bottle, $6.97.. The cashiers were on the ball tonight.... Not too busy thankfully. They took us right away. Unfortunately, like everyone else they are pushing scan your own purchases. 2020APR: One of the few businesses in Jonesboro, that was not wiped out by the tornado. Amazingly, the staff are attentive and busy. Although, the meat department staff is having a hard time keeping up with the stock. Too many people are still hoarding items. It is a shame, that so few have a regard for sharing.

Trying to reach any department by phone is impossible. I called the Cafe & the members service line…read moreand literally got disconnected after waiting for several minutes, TWICE!!! This incident occurred on 07/31/2026 @ 4:30 PM And @ 435 PM.

I went in to pick up a phone they were replacing for me because the battery was damaged. Nic, the…read morestore manger, went in the back for a very long time. instead of him getting my phone that had come in, he goes to research the issue himself so he could change the decision previously made. He comes out and tell me he wasn't giving me my phone and canceled my order before even trying to give an explanation. He does not know how to deescalate a situation. He just made the situation worse and worse. I've spent almost a week trying to get my phone replaced, of course he kept suggesting I upgrade. He was only trying to sell me a phone. I ended up having to call T-mobile and was directed to do a new insurance claim. I was still given the wrong information. still without a phone all because Nic, the supervisor, would not give me my order.

We added a line for my Mom. She is not too tech savvy and was very nervous about switching her…read morephone from ATT. She was concerned that she couldn't change the SIM card etc... We live 500 miles away so we could not help in person . I called this location and spoke with Kyle. He was helpful and professional. He Said he would be happy to help her set it up once her phone was delivered. He also made sure I knew exactly what information she would need to have with her so the process would be as smooth as possible. She was able to make an appointment and Kyle took great care of her. We are very thankful that someone could help her out since we are so far away!

They kept ,e waiting for 45 minutes after my scheduled appointment time, kept telling me they would…read moreget to me in just a minute. When I finally pressed the issue, they admitted it was going to be another 45 minutes. One worker just sitting watching the other one work. I have had this problem with JC Pennies studios before. I will not be going back.

I set an appointment impulsively, finding myself at JCP for other reasons. John was the stylist at…read morethe desk at the time, so I scheduled for 2 days later. I should point out that I have had 3 prior haircut disasters elsewhere in Jonesboro, and was beginning to feel a little desperate...plus I had not sat in the chair for almost 5 months. Well, I received a polite and professional confirmation call on the big day, and set out. John actually listened when I explained what I wanted...then h did it perfectly. He was friendly and personable while being quick and precise. The place was allrght in terms of environment, and everyone seemed cool. I was very pleased with the whole experience. Price was about what you would expect ($18.00). Definitely going back

Service is good. Nice and friendly people. Selection of kids clothing could use some help in that…read moreone. Value is great. Love shopping the house wares department.