They were really nice people. The issue is they charged the full amount before filing with…read moreinsurance and bill was ambiguous. When asked why so expensive they said they haven't filed yet. I called my insurance and I only suppose to pay a co pay for an exam. Also, I had an allowance for contacts or lens. This is improper practices. I decided to buy my lens and contacts elsewhere. They need to rethink how they do business, file first with insurance and charge later. In addition, have the proper breakdown of charges plus what insurance will pay on the bills.

We've been seeing Dr. Raines for several years, and she's great! Everyone there is very helpful,…read moreand they work hard to make sure that our insurance is covering the most costs possible. They even offer the option of paying the full amount at the visit, or half then and half when you pick up your glasses. Dr. Raines did the referral for Hubs' cataract surgery and did the followup, including paperwork for his temp disability in a timely manner. We tried a provider closer to home (we live 80 miles away), but were really unhappy with the doctor and the eyewear selection. We came back to Invision for our next year''s appointment. I've read the other reviews, and I find it hard to believe we went to the same eye doctor!

Keep getting my prescription wrong. But worse, husband became disabled, which due to government,…read moreyou can't insurance for 24 months. What if you have bad vision??? They Don't care, apparently it's all about the $$$$$. Won't be back.

The ladies at the front desk are always nice and professional. Dr Wilson is great! Never had a bad…read moreexperience here. My favorite for my optical needs.

Such wonderful group of professionals. The receptionists were lovely and helped with my insurance,…read morethe assistant to the Optometrist was sweet and funny and Dr. Courtney was so kind and extremely attentive to my concerns with my vision problems. She took time to explain each step of the eye exam, addressed all of my concerns with my contacts and glasses and wants to explore different varieties of contact lenses to ensure my comfort before just having me settle with one brand. The office was beautiful and clean and the optometry machinery were new and clean. Can't say enough wonderful things about my experience at this facility.

I have worked with the public in different capacities for over 40 years, and over half of that was…read morein management. As a result, I know what good customer service is, and this is one of the worst examples of customer service I have ever seen. I was told, more than once, someone would call me, but I never received any of the calls I was promised. My PCP sent Delta a prescription for a CPAP machine, but, over a month later, I had not heard from them. So I called Delta, and after several minutes, someone was able to figure out what I was asking about. I was told my insurance would not pay until I had another sleep study. The sleep study was not an issue, but, after over a month of knowing this, no one from Delta contacted me about scheduling one. After receiving the results, I took a copy of the test results to Delta, and I was told someone would be calling me. It was the same as every time I was told someone would call me, no one did. After a week, I called Delta, and the person who answered the phone seemed confused not understanding what is asking about, and all I inquired about was the status of my getting a new CPAP. My call was placed on hold so they could look into the situation, and I was on hold so long, Delta's system disconnected me. I called back, and I was told that the person who processes insurance claims had been out of the office for approximately a week. I was again placed on hold, and, after an unacceptable amount of time, I hung up. My observations are (these are just the high points): No one seems to understand the concept of customer service; Delta does not seem to care about customers; the employees (or their computer system) do not communicate with each other; Delta can not be bothered with contacting customers; no one in the Jonesboro office seem to know what is going on;

Equipment was delivered and set up by Zach. Very nice and knowledgeable about the equipment…read more Billing has been smooth. Highly recomended.

They kept ,e waiting for 45 minutes after my scheduled appointment time, kept telling me they would…read moreget to me in just a minute. When I finally pressed the issue, they admitted it was going to be another 45 minutes. One worker just sitting watching the other one work. I have had this problem with JC Pennies studios before. I will not be going back.

I set an appointment impulsively, finding myself at JCP for other reasons. John was the stylist at…read morethe desk at the time, so I scheduled for 2 days later. I should point out that I have had 3 prior haircut disasters elsewhere in Jonesboro, and was beginning to feel a little desperate...plus I had not sat in the chair for almost 5 months. Well, I received a polite and professional confirmation call on the big day, and set out. John actually listened when I explained what I wanted...then h did it perfectly. He was friendly and personable while being quick and precise. The place was allrght in terms of environment, and everyone seemed cool. I was very pleased with the whole experience. Price was about what you would expect ($18.00). Definitely going back

Dr. Ross and the team are great. However, deducted 2 stars for this particular young blonde girl…read morewho works in the front desk. Had to deal with her multiple times and she always looks like she hates to be there. I came in to pick up my contacts, without even looking at me she asked rudely "for who?", and went ahead to grab my contacts and just handed it to me and sat down. She also did my eye check one time and was so rude. She might be the owner's daughter who got forced to work, but she's pretty ridiculous.

It's located in Walmart which is very convenient. Dr. Ross is very nice but I can't exactly say the…read moresame for his receptionists. And there needs to be more seating in the waiting room, it's like we're sitting on top of each other! As for the actual appointment I always feel like they go really well and I will more than likely walk away with a free pair of contacts that he has me tor try out. Dr. Ross will go slow when switching between the lens versions to make sure you pick the right one for you. I would definitely recommend him to someone that is looking for an eye doctor.

The dentist himself was a nice guy, and so was all of the girls. But I got home from a filling and…read moreafter the swelling in my lip went down I looked at the tooth they had filled, the filling itself was good, but thy had drilled a hole into the tooth next to it. Like all the way through, would not recommend.

The dentist and staff were amazing!! They were so sweet and super caring. They made sure that it…read moredid not hurt at all. Provided me with fabulous aftercare instructions. I will be back.

Ms Nancy is so sweet, she answers all your questions and I've never felt rushed. All of her staff…read moreare very friendly and I have to say everyone in there are wonderful at what they do. I've never felt uncomfortable . This time I had an all over body check, and a few spots frozen. It wasn't painful and she did a great job. I would highly recommend this place to anyone !

The staff were all pleasant and listened to all your concerns…read more I was treated with excellent care and respect