I set an appointment impulsively, finding myself at JCP for other reasons. John was the stylist at the desk at the time, so I scheduled for 2 days later. I should point out that I have had 3 prior haircut disasters elsewhere in Jonesboro, and was beginning to feel a little desperate...plus I had not sat in the chair for almost 5 months. Well, I received a polite and professional confirmation call on the big day, and set out. John actually listened when I explained what I wanted...then h did it perfectly. He was friendly and personable while being quick and precise. The place was allrght in terms of environment, and everyone seemed cool. I was very pleased with the whole experience. Price was about what you would expect ($18.00). Definitely going back read more