New Michael's store, only a few yards from its previous location! I inquired employees about the…read moreclose of the previous store and reopening of this one and they did not have any insight to why?! I stopped by this store for an in-store pick-up order and of course my eyes wanders the the 'SALE' areas for remaining Halloween decor at 70-80% off! Well I walked out with some crafty things for a great price and almost forgot my items to pick-up...where my visit took a turn. I received an email notifiaion that my order would be returned to the shelf/refunded if I did not pick up by the end of close. When I approached the shelves where pick up orders are located I couldn't locate my order. Upon speaking with an associate I was informed that my order was put back already because they have too many orders out. It was frustrating because I received a better deal online for the items I purchased. Note to self to pick up asap after ordering!

I would leave negative stars if I could. About a yeat ago I purchased a frame and had them frame a…read morepicture for me. They did a great job, looked good. 2 months ago the picture fell out of the matting. I toke it back and they said, no problem, no charge. They said a couple of days it will be done. 2weeks later - nothing. Went to the store and a girl who said she was filling in for the manager, (who got fired) said I will call you later today. 2 days later still nothing. Finally went in and it was done. Brought the frame home to re hang it. They moved the mounting brackets to the opposite end of the frame AND they were not even on the frame. I tried to hang the frame and it was on a 45 degree angle ! I will never go back there again,from now on I am going to Hobbly Lobby. I was told they do excellant work.

Date of visit: January 10, 2026…read more Never have I ever been inside a Paper Source store until this visit! I was concerned that it was all over-priced cards and wrapping paper and while yes, there was plenty of that, there were also a number of surprising other items and I spent far more time in the store than I expected to. Surprising bonus: You can earn and redeem Barnes & Noble rewards here. I came looking for a couple rubber stamps and an ink pad that was part of a gift and was mildly successful in that task, though the friendly staff did explain that stamps were not really popular right now and I nodded in that knowing way of how things can be so cyclical. I'm sure six months from now you won't be able to swing a dead cat without hitting a rubber stamp display and at that time, I won't need any. I also perused the clearance cards and found some good deals and was interested in some of the items near the register but none of them had any prices on them. Great that they are 50% off, but if I don't know what they are half off of, I'm not likely to buy them. Will never understand why stores have things out without prices, how many lost sales must that drive? All in all, a decent store that I will return to when I am in need of some cards--especially if they still have that clearance section!

I love Paper Source! Always friendly service and I like the layout of the store and the music. They…read morehave a great selection of gifts for every occasion and a wide variety of gift bags and wrapping paper.

I ordered some scaffolding online and came here today to pick it up. Sure glad I didn't pay for the…read moreshipping and decided to drive up from Chicago. The store had much more to offer, especially in the pressure washing department. I'll definitely be coming here biannually for my companies needs. The selection is great and the prices are right. I'll also check out the service department which was receiving much applause from a customer in line ahead of me in regards to honesty and cost... Fantastic place....

They are useless here. Sat around in the back waiting to be helped. After a while, was met by two…read moredopey people who said the person who knows about trailers is out today and they are changing inventory. Might as well start elsewhere with a place that knows something

I love that everything is a $1. They have products that are worth that $1. They have a variety of…read morestuff, like toys, food, etc. they also stock up for holidays which is nice.

While they didn't have everything I needed in stock yet, the staff was very helpful in locating the…read moreitems I needed and suggesting a possible alternative to the seasonal item that was not yet available.

Friendly employees, great selection and service. Every time I go there, they load my purchases for…read moreme.

Found myself on the other side of Oconomowoc and decided to purchase my Scott's 4 step plan for my…read morelawn. The display was marked just as the sales flyer with the promotional price. When the tran was totaled, it was $50.00 higher then the ad price. The sales clerk could not figure it out and called another sales clerk for assistance. She as well could not figure it out and another salesman was called over. He seemed so disinterested that he just walked away. I decided to go to Ace Hardware and was in and out in less then 2 minutes at the same sales price. No manager to be found and lack of training made this a poor experience.

Gotta day the customer service was amazing from Jared Gamache and even more impressed with the…read moreresponse time and how fast everything went out. His communication was on point and let me know when each process was completed. In addition the product was phenomenal- thank you!

BUYER BEWARE... I called them and they weren't very helpful, seemed like the kind of company to…read moresell you something, take your money and not care about whether you were happy with their product. For how much they charge you could go to a local print store for half the price and have a company who will accept returns. I received helmet award stickers with missing stickers on each sheet, it's only like .25 per sticker so they only shorted me around $10 but still when you pay over $200 for some cheap helmet stickers you expect the right amount you paid for.

I am a member of a Peer Group with Art at Central Office Systems. I have found him to be…read moreresponsive and engaging in our interactions. I would recommend Central Office Systems for you IT Network needs in the Waukesha area.

I would not recommend this company for the lease of equipment to anyone. I leased a printer from…read moreCentral Office Systems for my business, which I recently sold, and when I contracted the sales representative about returning the printer, I was completely misled about the remaining lease. Without going into details, it has taken me several months to figure out exactly what happened without any assistance from Central Office Systems despite my repeated attempts. Instead, they were evasive at best, and have outright refused to engage in a discussion about their role in creating this issue let alone trying to provide a customer-friendly solution. I simply needed information to address to address the issue with the leasing company, and I wasn't even afforded the courtesy of a telephone call let alone an apology for the months and months of time and energy I have spent trying to address the issue. After owning my own business, I know how to treat customers, and this is absolutely the worst customer service I've ever experienced. Avoid the headache and buy your own equipment. It's not worth it.

I have been using David the owner from here for many years…read moreand have been very satisfied with his knowledge and helpfulness. He now operates as a direct delivery which is even more convenient.

Nice owner, he really cares about the customers and gives deals too on quantity if you ask.read more