Don't go if the attendant Lee is working. He Is the worse! L Terrible, rude and inefficient attitude. He should find a job somewhere else. I've been here for years and he simply didn't want to help. He could care less. He even lied about his name, once O asked, everyone else here is always kind and helpful. This guy should definitely find another job and get fired. Horrendous. And no name tag like the rest, then says a wrong name so he doesn't get reported. I will report him anyway read more

Wow normally my visits to Office Depot are dreadful because of the lazy customer service workers always directing me to the self print even though they aren't busy BUTTT today I met Kattery she helped me out and really expedited my time and print it out the copies for me God bless her soul read more

Came in to print and the young lady in the print and copy department, tall blonde and black hair was very upbeat and kind, Gave me ideas to make my job easier, made the experience at office depot very easy and enjoyable!! read more

The worker named Sho is deplorable. This "person" is rude, shiftless and lazy. Sho came in 10 minutes earlier and already had an attitude. This person goes to the register, rings up a white customer, sees me up next, then leaves her register. He/she looks at me and walks away. Doesn't say, I'll be right back. Excuse me. Nothing. I was so angry. I stood there for 5 minutes watching her talk to other employees while doing nothing. I then go to the print section where the guys there are working hard and I say loudly enough for Sho to hear me, "Can someone ring me up? I'm in a hurry." She looks at me and stands there. A nice, hardworking African- American gentleman named Jerry leaves his current project and says, "I'll help you." He's now doing two jobs to Sho's ZERO. A customer looked at me and said, "It's Florida. They are blatant with there racism here." Jerry deserves a promotion. read more

The service that I received from Jerry at the printing desk was absolutely above and beyond! He spent over TWO HOURS (while serving all the other customers) solving my tech crisis and in the end didn't change me a penny. I'm grateful that I live close by because I'll never go anywhere else for my printing/tech needs! read more

The nightmare of now printing something in Office Depot: For around 4 years I have being printing in this place. The people that works here was always super nice and fast, willing to make your life easier. Suddenly I came here to print a document and I found out now I have to deal with a machine, took me 45 min to print 12 pages, because you can't print all the documents at the same time... I had to go one by one in a super slow machine. The worst!!! Besides the lady at the counter when I asked her if she can do it for me, she gave me like a happy (kind of duck yourself and do it b...) answer: go and do it at the machine! I guess she didn't noticed the freaking machines are taking over, not particularly for good, and one day she will be without a job because all of this nonsense!!!!! read more

Office Depot - The ducking printer machine who took care of me today - Office Equipment Near Me - Miami Beach, Florida

This isn't our favorite place to stop for something from what we needed for some mo print ink; it has been incredibly pricy not like qw beet buy store for every discounts... this office depotAlready has big tempting with money for rising it up more high costly for item not liek their office depots from other cites & states, we will only come here for bubble raps whenever we needed it for near future .... This business need to work on their consideration and put all costs into lower for all customers! Unfortunately, they also need to keep evrtything organize! read more

Great experience at this Office Depot...needed to buy a new Dell laptop as my run of 32.5 years with my company that provided me with a PC has come to an end. Raul, one of the technology managers, patiently addressed all of my questions and helped me select a great Dell Inspiron laptop with awesome LCD display. Depot loaded all programs that I wanted--including the pain in the rear drivers for my HP printer--for a fee and the laptop was ready to go right out of the box when I picked it up. Great service, did not have to wait long for assistance, and the assistance I received was excellent. read more

TLDR; Come with A LOT of patience... that's all I'm saying. Help one person at a time and it'll become a lot easier because you all can clearly not multi-task. This was the closest printing center with binding near my office or I had to go to North Miami and my boss NEEDED prints of something and happen to have a flight this afternoon so it had to be done. I show up and their printer wasn't printing color so I had to go to the self-serve. Self-serve printer was SO slow and kept freezing so I tried the other self-serve. Luckily, there was a tech attempting to fix the color printer they had access to in the back which is apparently a lot faster. So he finally fixes it 30 minutes later and they can print it. BUT two people came after me with large orders and decided to help them first. Helped them first even though the lady helping me knew I was in a rush, but I had a lot of pages with multiple copies that needed to be done so I said I would go across the street to Fresh Market to kill time. BIG MISTAKE. Come back and the lady goes oh did you want it single sided because I printed it double sided... LADY I TOLD YOU TO PRINT IT SINGLE SIDED!! Then she goes oh well I'll have to reprint then, but it shouldn't take that long. I am typing this whole thing while I've been sitting here for an hour and a half and she had since helped six people since I've been standing here... SIX!!!! I'll travel to North Miami next time. It'll be faster. You have all of these employees standing around doing absolutely nothing and one person in the printing center. Something needs to be done here. I've been to so many office depots and they are all the same. They'll be next to go out of business. read more

The they have two self copy machines. One of them has been down for almost 3 weeks. Because it's down one machine can only.L be used which creates msg a line. Waited for almost 25 minutes read more

This place is like a visit to the DMV. Although DMV might be more efficient. The service is INCREDIBLY slow if you get service at all. Employees have to constantly ask other people what to do or where something is. Plan for at least 30 minutes plus to just get an ink cartridge. Forget mailing something via FedEx, that's easily 1.5 hour. It's insane! read more

What at bad service here. There are a few guys working here, this is literally empty and I'm still waiting the cut of 10 thin boards. They're rude and treat you like your time doesn't matter to them. Worst service ever ! read more

Office Depot. What can I say? It's Office Depot, with all the good things that means, such as office supplies you need ASAP, and for which you can't wait for a 2 day Amazon delivery. The downside is mediocre prices and a sullen big box atmosphere. No wonder everyone who is behind the counter always seems in such a sour mood read more

Office Depot - Office Equipment Near Me - Miami Beach, Florida

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Disgraceful customer service I called and asked for information which I received however instructions didn't seem to quite work on my end when attempting to send a file through the website for printing, later I came to also find out some of the information pre housetop shared was wrong such as delivery time. Decided to walk a couple of blocks to figure it out in person, printing associate wasn't around after waiting a few minutes she came back and when realizing I was the person who had just called she said " I already told you so" which I found quite unprofessional, long story short I was able to get file printed right away then I had to wait another 10 mins to get a receipt because they were out of receipt paper, while waiting this associate was very pleasant to whom seemed to be her friend and even got hooked up by not having to pay. Conclusion When it comes to printing you are better off coming to the store directly just be ready to deal with the attitude read more

This is the worst experience I've ever had at an Office Depot, and they're usually my preference. Not only does this location have a poor layout--impossible to find stuff, and half of it is upstairs in groups that aren't intuitive--but the service is atrocious. I needed to make a number of nice-quality color copies from a file on my thumb drive. When I approached the counter, the three associates standing behind one of the copier sections all made eye contact with me . . . and then went back to finishing their gossipy conversation, not to mention eating chocolate and drinking soda near the machines/paper. They couldn't have all been on break, and I'm pretty sure you're not supposed to have food near people's copies. It was at least 2-3 minutes of my standing there politely before someone finally came over and asked me if I needed anything. The associate incompetently bumbled through trying to find the file on my thumb drive (it was the only one on there), before admitting defeat and telling me they were unable to make my copies and that something was wrong with my drive. On the other hand, I'll give 5 stars to the Staples at 5th and Alton. Don't waste your time at this Office Depot when you could be going there instead. They did everything for me in about 30 minutes flat, and most of that time was due to their giving me free sample printouts to be sure it was the color quality and paper heaviness I needed. read more

Office Depot is a necessary evil. The staff at this location are about as unhelpful as a wet roll of toilet paper. There is this one guy who happens to be the "greeter" at the store. You know the first impression, the hello person. Well,​ this guy is more of a disheveled grunter. He is just awful and not at all an individual l want to be greeted by. I really can't stand going to this location. One star for always having what I need. 1/2 a star for decent free parking. 1/2 a star for really nice air conditioning. read more

It is not my first time here. I've been coming to this store since they opened. The staff has changed over time but they have always been very helpful. It is a very convenient store to have on the beach and what is best they can help you with your UPS and USPS priority mail needs. read more

I am so happy with the service I received with my printing project. It was my first time doing a printing project this large. The manager Max was so helpful and took the time to explain the best ways to complete my project so that it would be cost effective and done appropriately. I would definitely recommend this location for all printing needs. read more

Today at about 8:50am, I went to Office Depot in South Beach to pick-up a purchase I did online. A tall guy names Ralph came over and showed me where the pickup bags were. He told me I had to go to the counter, where he left the package. Kristian, the cashier, said "I don't know why he brought you here." He went on about how he didn't need a payment from me. He took my id and said again he wasn't sure why I was brought to him. SO I asked him, "Is this the protocol when someone buys something online?" Kristian replied, "they just come in and grab it from the pick-up and that's it." SO I asked to see the manager and Kristian called Ralph back over. Ralph said he was the manager. I ask him "why am I being asked to go through a different protocol than other customers?" He replied I was not. SO I asked Kristian, "How long have you worked here?" Kristian replied 11 months. In the meantime, Ralph was holding my purchase (which was already paid for and had my name on it). I took out my phone and he said "don't take a picture of me. You have no right to take a picture of me. I am going to call the cops on you." This was the start of my morning. What would you do? read more

Do not shop here. Incompetent staff. I stood in the store for 30 minutes waiting for one of the employees to bring the item I wanted to purchase only to have them tell me I couldn't buy it. Seriously though, spend your money elsewhere. Amazon has everything for cheaper. read more

Great store. Has the necessary office supplies and most importantly it has parking and great costumer service. Thanks to the staff for returning my wallet! read more

Purchased a laser printer over Memorial Day weekend for delivery June 1. Got pushed to June 2. Never arrived. No notification as to why it was delayed. Called Customer Service and was told the new date would be June 11. Came and went. Another call. Now June 22. Looking on their website i found that the same printer was still listed with a one to three day delivery window. Called again and was told it would ship June 22 and that the delay was partly because it had yet to be paid for even though I'd paid cash for it at the time I'd initially ordered it. Went back with receipt in hand for a refund which was handled by the same person who'd handled my original purchase. A lot of scanning of the bar code on the receipt, then a phone call to Customer Service while I waited. "I just want a refund," I said. "I'm trying," he tells me. "It won't let me. " I never did find out what "it" was but I did get a full refund finally. An apology would have been nice. read more

I Hate this place. Never want to go back. They recently hired new people and it seemed like they were going to be more professional and friendly but that did not happen. I ask for things to be done a certain way and they just ignore me and do it whichever way is easier for them. Last time I went, the person behind the counter told me that it would be an hour. I asked for my things back because I couldn't leave my things there or wait an hour and she got upset and said "if you just give me a minute I'll do it." So I said.. "I thought you just said an hour..?" And she didn't even respond. That's just one incident of many unpleasant ones I've had at this place. My guess is everyone is unhappy and underpaid. read more

The location is very convent and the staff is usually just ok. 2.5/5 I would say BUT TODAY a man named John was behind the check out who was apparently way to cool to speak so people could hear him. After asking him to speak up 4 TIMES!!!!! The manager and another clerk finally came and finished my transaction. It has been a while since I have seen such low regard for customer service. This was a person who clearly didn't like or want his job. Just floored with his disregard for people. I love all people but ghetto is not acceptable! Besides that the store is well stocked and clean as always. Sad part is it never has friendly people working who actually care let alone go up and beyond. read more

Yes MAX , great costumer service great personality, just stop by to do some fax at this location and his costumer service today at 12 40 pm emp # 285943 with his personality and his best costumer service will make me come back next time to this office depot location he needs the manager position thanks. read more

Office Depot - Office Equipment Near Me - Miami Beach, Florida

I want to thank Max at Office Depot printing department. He was amazing! Max thank you for trouble shooting my document and getting it printed beautifully! I really appreciate all of you time, patience and effort. The line was long but totally worth it! read more

I never thought I'd be reviewing an Office Depot, but here we are. I came to the print center to print my wedding menus and programs. At first, they weren't what we wanted. However even though it wasn't solely their fault they immediately jumped in to remedy the issue. The management was incredible - I didn't even have to go bridezilla once. They were incredibly helpful, apologetic, and caring. When we came to pick them up it turns out they had forgotten the menus. Not the end of the world considering we still had ten days until the wedding, but they comped our bill as an apology! I was speechless. On top of that the programs turned out gorgeous. Great customer service! read more

TERRIBLE consistently. I try to shop local & support but these experiences have you going to Amazon Prime where things are cheaper & they actually show up. I ordered & paid for an HP black toner for my small business Fri 11/22/19 am in store. They rarely have toners needed anymore. PROMISED to deliver by "Next Business Day". I go online for info, chat, We promise delivery by 10pm. 10 pm is not exactly my business day & UPS actually stops del by 8pm. But, ok, it's Holiday season. Guess what? NO delivery. Today Tues 11/26/19 I go back online with Office Depot, we can't help. "You should receive by 10pm". I call the store, we see your order but "we don't have control over UPS & we don't have a tracking number". UPS cannot find my package without a tracking number. I speak with store manager, send him to "shipping history" to get me a tracking number. He can't help with that. States a 3rd party service TForce will deliver my toner by 10pm tonight. No tracking number. I tell the manager I will write a review because they do not seem to understand about small business needs. He (Raul) says don't threaten me & hangs up on me. I wasn't. I order CHEAPER an original toner from Amazon prime with free next day delivery service. No Raul, I was not threatening you. Please take this as a learning experience as I do. Small business needs trusted partners. Consider that. I will call my credit card co to cancel the charge. I don't trust you to credit me. I called your store already to cancel. #integrity. read more

I need some files copied. The manager Lisset was extremely helpful. There was some an issue with the DVD from which I was asking to have the files extracted from and transferred to a flash drive. Lisset was extremely patient, knowledgeable and persistent. She was able to get the files transferred. I greatly appreciated her efforts. read more

I love this place. The staff lets me bring my dog inside and they are all super friendly. They could do a little better of job knowing where and more about the electronics. The copier services are horrible and not very fast but amazingly still better than Kinkos. I'm a fan. The fact it is walking distance from my house helps. read more

Total waste of time. Go in. Get the whole pitch. Send over logos, material, etc. Then you call a couple of times, e-mail a couple of times and nothing. No proofs, response or anything. Total joke and waste of time. Go to a real printer. read more

This location is bad given all of the construction going on around the store. The staff are very helpful and make it easy to get in and out quickly. It is interesting to see that the store has second floor because it has such a small footprint. Check this location out. read more

Great views from their second floor, if you like that kind of thing from an office supply place. They have all the back to school supplies you need. (Except cute animal themed folders not made of paper but rather poky) The staff are friendly and their sale items/loss leaders are really cheap. Go to the second floor of this location and you will find some more interesting stuff, like rolling chairs and "as seen on TV". Never too crowded and there is always parking. read more

Incompetence, rudeness and ignorance must be the qualities Office Depot is looking for in employee...todays staff checked all the boxes and more. I walked out. I will order on line from Staples and have a pleasant experience. PS the store is also filthy. read more

I can't quite say it was the best of trips to an office supply store, but it was a trip. I had the misfortune of passing by this store in order to get some ink for my printer in order to print out some business necessities, and let's just say it was less than acceptable. The associate asked for the specific printing cartridge I used, I told her, and she said this, " Sir, that model doesn't exist." Apparently the cartridge in my hand was a paradox that only I could decipher because I couldn't possibly think of any other rationale for giving me this sort of response. Her supervisor came after than and found the cartridge within minutes, so I'll just leave it at that. Moral of the story: keep driving unless it's a dire emergency. read more

it's hard to imagine a staff more clueless, inept and unfriendly. it's one of the those situations where you're 100% better off shopping online with a competitor than having to deal in person with this outfit. read more

Went shopping for an office chair...they have a decent selection but customer service i found to be abrupt the quick do you need help was immediately followed up by may i suggest you hurry up because we are closing soon! The guy peels out and goes in the back....a few minutes after closing time he all of sudden zooms out to let me know they are closed and time to go....i gave him an earful as i struggled to match the chairs on display with what they have in the boxes because superman took off to his cave. When i went to register I heard the manager talking to whom i believe is the office desk area about being firm with customers etc!! read more

Cmon Office Depot get it together. I pre-ordered printer ink and the associate acts like no one has ever ordered anything for pick up before. I need to get to work and I've been waiting 20 minutes. Very disappointing customer service in Miami Beach read more

Poor service, staff has no interest in assisting customers, appeared we had interrupted their personal time.

Terrible printing service. Ordered a poster board mounted on foam, seems like an easy print job, no? Office Depot screwed up everything there possibly was to screw up - the color was streaky, there were major air bubbles through the whole thing, and was off centered. Get it together. read more