They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

Just bought a push mower.. I stopped at Gales first very helpful associate but I wanted to see if…read morethere was anything cheaper comparing apples to apples not oranges. Looked at a couple places..exact price. Free delivery. Here's the difference. Gales $20 for delivery. Justin took care of registering my mower w/ Toro.so I could get the free side chute sent. I had also forgotten my manual at Gales.. When delivered within 1 hour sure enough it was included. Yes, I chose to pay extra . The great customer service, my endless questions were answered. With the staff workers, I always feel they're here for me. I've never had to hunt for someone to help. and the feeling that I made the right choice more then covered it

They refused to accept a return from another Ace Hardware. The items had all packaging and not…read moreused. I even had the receipt and they were recorded on my rewards plan. Unacceptable

Mr. MVP and I had to visit Ace Hardware on Saturday morning because someone tried to break into our…read morehouse on Wednesday night. Three of our screens were cut (and a large window was broken) and the police officer who responded to our call suggested that we take the screens to Ace Hardware to have them replaced. I had called ahead on Friday and asked about screen replacement and was given prices - FYI a regular sized window screen is about $7 for a replacement and $14 for a replacement with heavy duty screen. Our windows are gigantic so they were four times that amount. Not a big deal. The older gentleman who first helped us with our screens let us know that the screen guy would not be in until noon so we would have to leave our screens and come back - no problem. We left our name and number and asked for help finding some locks. He guided us to the right place and offered his advice on which lock he thought might work for our needs. He seemed like he had a little bit of knowledge about a lot of stuff. He offered us popcorn, which we had to turn down and then he had to go help another customer. We then wanted to look at security lights. When we turned the corner we found another employee - again another older gentleman - who we asked to help us find security flood lights. He seemed very confident when he guided us all the way across the store and pointed down on a shelf at Christmas tree lights. This gentleman was obviously confused. Mr. MVP clarified that we needed flood lights for the garage and he paused and started walking in the same direction we had just came from, only this time very slowly. We took a small tour of the store, pausing multiple times before we came to rest in front of indoor ceiling lights. Thankfully, Mr. MVP noticed the flood lights around the corner from where we were standing and politely pointed them out to me like I was the one who was walking around aimlessly. We thanked our tour guide and shopped the rest of Ace Hardware on our own. I still think that gentleman is lost somewhere looking for lights. This Ace Hardware is clean and very well stocked. They have everything - tools, paint, hardware and even some clothing. There is a lot of stuff for the home and all the improvements we all need to do. Their prices were very reasonable too. We purchased a four set of locks and double checked the price on Amazon. Amazon had the same set for just 50 cents more and because we like to support local businesses we thought that was a good deal. We will hopefully get our screens back on Monday (there was a sizing issue with the windows being too big and the screen material being too small) and if we need something in the future we know we have another nice hardware store in our area.

I'm adding this review to the Portage Ave. store. Not very often do you go into a DG and have not…read moreone but all the staff great you and ask if you need help. The people working Saturday January 6th, day shift around 12:-1pm were all so helpful. The store was nice, clean and well stocked. Also something you don't see often at a DG. I am sure this company doesn't have great reviews but I wanted to give credit where credit was due. I have another DG that is closer to me, but from now on I will only go to this one. Management should be very happy with their staff and give them some kudos.

This is the second time, I had to wait for the manager to arrive and open the store 15mins after…read moreopening time. As a Vendor, my time as well is precious and hate to be wasted when I have other locations to attend to as well as my home life.

We was able to afford what we needed and they were very helpful and service was amazing.read more

To the 2 men that worked Christmas Eve night 19' (literally close to closing time) I appreciate you…read morevery very much, God bless you both and Merry Christmas!!! I went in intended to buy 1 last min present my son told to his elf on a shelf (deadpool toy) lol. Anywho they had deadpool shirts buy 1 get 1 free then an action figure on sale and a holiday themed deadpool bobble head on sale. So of course I had to get them all lol thought I added it all up right, but I was exactly $2 short. Instead of most cashier's saying sorry your short gotta put something back, they covered the $2 and now I'll have an extremely happy son in the morning!!! Christmas time is about giving and I will for surely never forget those men!!! Thank you guys so very much again, you don't know what it means to my family and I!!!

Underground printing does great work, I love working with them. Their online tools make it easy to…read morepick out exactly what you like, the staff is very knowledgeable and helpful as well. I will definitely be using them for all my printing needs! I also love the T-shirts that they have already printed online and in their stores, they have unique designs and they use a very comfortable soft material for all of their shirts!!

Got my first batch of Beer and Yoga swag printed up with UGP. My customer service rep always…read moreemailed me back within an hour, answered any questions I had and made sure my order was on track. She went above and beyond for me! I really appreciated the service more than anything! The tanks I got printed look amazing and I already sold through 1/3 of my inventory. Look forward to ordering more!

They could actually be open during stated business hours and have the ability for a potential new…read morecustomer to leave a voicemail. Disappointing first impression. I'll be taking my business elsewhere.

They do great job! she has a great eye and lots of different selections of frames. I have brought…read moreat least 6 pictures to be framed here and will continue to.

This is a great place. Very diverse choices in things to shop for. Don't mistake it fir just…read moreanother thrift store. You can find lots of thrift deals but they also have crystals, jewelry, crafters ,artists and so much more. Wonderful place to shop for hard to find items and gifts while getting stuff fir back to school even . The staff is friendly and the service was wonderful. ​