We had wonderful courteous service at mattress mart. I went there because of low back pain from my…read moreold bed. Zach was very helpful. When the bed was ready they delivered our new mattress, frame, and box spring to our home and quickly took away the old one for us. It took me about a month to get used to the new mattress but now I love it. I'm sleeping through the night again. Thank you Mattress Mart!

this is second time we have purchased a mattress , but this…read moretime it was a huge purchase item. Patrick is the reason we come back here. very friendly and very helpful.

Andrew: good advice. Knowledgeable. Delivery: fast, clean,…read morerespectful. Old mattress had tags from Mattress Mart, of course.

Working with Randy M. Was great. Very helpful and strong people skills. I would shop at Westmain…read morestore again. RO

I visited Bob's Discount Furniture and was assisted on my first visit by Skyler. What I appreciated…read moremost is that when I told Skyler I was overwhelmed already (I had a lot of furniture to shop for) he told me where to look and said he would give me space until I was ready. Skyler continued to assist as needed throughout my shopping. I narrowed down my choices and Skyler put together 2 carts for me because I was undecided between 2 different sectionals. I went back again with my sister a couple days later so I could get her input, and we were assisted by Braedyn. When we mentioned that we were concerned that the sectionals would look too bulky in my living room, Braedyn showed me how I could separate the sectionals I loved into 2 pieces as a sofa and love seat. Once again I was thrilled with the service I received. I shopped at other furniture stores, but I thought the furniture at Bob's was very reasonably priced (except for the mattresses). I finalized my sale today and was happy that both Skyler and Braedyn were working so that I could tell them both how much I appreciated them. I'm a little concerned now as I see all the bad reviews, but I am hoping my delivery goes smoothly. I definitely plan to update afterwards.

Of course sales, selection and prices were good.. That in store expereinces. ends when you…read more realize you have to compete this transaction with contracted delvery ppl from hell.. After you pay..you hav to deal with he worst contrcted dlevery ppl on the planet, l,, First the delivery guys coud not follow basic instruction of cominng thru the door i had slected to avoid dragging shit all the way thriugh the lobby , and down 2 hallways, we had to argue ab tht for 30 minute til he agreed to bring the bed thru the door near the aptt.. Then. he could not complete tht process, so he called his manager who I had to literally and loudly cuss out. . and end the transaction, had to go back to the store to get a refund... the most imbecilic ghetto./trailer park trailer park mentality i have ever met in delivery services.,, The dude doing the most trash talk during this process was clearly on the spectrum or fentanyl, I dn need or want furniture bad enugh to deal with this deplorable team of delivery ppl.

There are a lot of mattress store choices on Westnedge and Denver Mattress is clearly the best. We…read morestopped at 4 other stores and no other spot had such high-quality mattresses at affordable prices. I have had multiple neck surgeries so I'm very sensitive to the imperfections of a mattress, but unfortunately I'm not a millionaire who can drop $3,000 dollars on a name brand bed. Denver mattress has their own line of mattresses which allows them to provide the quality of a Serta or a Tempur-Pedic but at a fraction of the cost. On top of the product itself, the in-store experience was unmatched by the competitors. The show room was clean and large with lots of options to test out in queen or king, and full of helpful employees that gave you the necessary information but also the space and time to make your decision. We worked with Kevin who was awesome... so awesome that there were people stopping in from Toledo that were former customers of his. Now that's what I call service!

I bought a mattress, mattrss cover and bed frame.. good prces and selection but horrible delivery…read moreservice , not only did they leave all the trash behind, they had to be told 3x to cover shoes. The kept saying they are college students.clearly not professional delivery ppl..The only reason i chose this store was bc he said they had their own delivery ppl and w/n have the issues i had a Bob's furniture contracted delivery ppl.

Alex was a great person to work with when picking out a mattress. He was patient and answered my…read moresons questions. He wasn't pushy and didn't try to upsell. He was knowledgeable about their products and had great things to say about the company. I look forward to having my new locally made mattress in a couple days. I'm also relieved the delivery team will take my old one away for a low price. ​Thank you, Alex!

Desirae did a fantastic job helping our friend pick out a mattress and helping my husband and me…read moreget new pillows and a new mattress protector. She even helped ensure our alignment was in good shape. Great shopping experience!

After 25 years of sleeping on my beloved waterbed, my back wasn't liking it much anymore. We…read morestopped at Mattress Firm on West Main on a Sunday and worked with Abel, who was actually filling in from the Comstock Park store. Abel had us lay on a mattress and then asked us a bunch of questions. Once we answered all the questions, he had us lay on another bed and believe it or not, it was perfect! We tried a couple more beds, but the 2nd bed was our #1 choice. Since Abel did not work out of the Kalamazoo store, I called him Monday at the Comstock Park store and placed the order for the bed, frame & delivery. He sent me a secure link to make the payment and my bed was delivered on the day we selected. The two young men who set up the bed were very courteous and very efficient. I am very happy with our bed and am so glad we stopped at Mattress Firm.

Expect very slow service and many cancelled deliveries because the store closes randomly and…read moredelivery team can not pick up your stuff The delivery team is spot on!!!!!

American Freight Appliance, Furniture, Mattress on 501 Mall Dr in Portage MI delivered a fridge and…read morebusted it up getting it into my house as well as the lower door doesn't work. Not that the guy tried to take the door off that doesn't work. They won't replace it and also have to wait up to 30 days to get the $1400 I paid? So now I can't just pull more money out my ass and my other fridge is broke which is why I had to buy a new one. Then this guy tries to defend the delivery guys like I didn't look at the fridge to see what damage it would have had in the store. It was dented for sure but not chipped and white gouges. So I guess I'm an idiot on top of that? I paid in cash two days ago but they can't return me my money? They can replace it if I paid another $500 for a warranty but not when THEY break and mess up my fridge? Worst place I've done business with them ever! Thank goodness for the people who make the fridge. Best customer service ever from the maker of the Cafe fridge! I can replace the door and will have a fridge for the holidays.

Depending on what you are looking for there is an descent amount of selection. We wanted a soft…read morereclining sofa which they don't have but there are plenty of other options available. They also have kitchen tables and mattresses. It is worth stopping in if you are in the market for such items.

We bought a loveseat and have had nothing but problems, with the seat and with customer service…read more The handles have broken on both sides and now one of them has broken again. The first time the one broke, the gentleman came out that afternoon and it was fixed. When the other side broke it was you had to make a call they put in a work order the part it took a month to get here. Now here it is the third time I've sent two emails within the last two days made a call Christina the manager said she didn't receive those emails. They've never had any problems with these loveseats with the handles breaking. she couldn't talk to me because she had two customers at the store and another phone call. She said obviously it's not the loveseat it's us. DO NOT BUY FROM THIS BUSINESS

We have purchased items from here two times and everything has been great!! The salesperson;…read moreSabrina was extremely helpful and kind. We really enjoyed working with her. The delivery guys were quick, efficient and cleaned everything up before leaving. We can't say enough nice things about all of them including the owner Adam.

Quality, Comfort and Friendly Service! My go to for any…read moreroom of the house. Never disappoints.

The staff at Stewart & Co. are very helpful and provide some great advice as well as delivery…read moreservice. We love the Stickily furniture line and all the rest of the great brands and furniture they carry. We have tried all the other furniture stores in Western Michigan and none compare to Stewart for quality products and services.

I really wanted a sleep number when I walked in and I wanted one less when I walked out. Felt like…read morea timeshare sales pitch.

We will be select comfort customers for life. Our bed is so comfortable, and we've had it for ten…read moreyears now. Anytime we go on vacation we cant wait to come home and sleep in our bed. I even had my mom purchase one and she said it was the best decision. We would recommend going to see Mel at the Portage location. He is so nice and very knowledgeable.