this is second time we have purchased a mattress , but this…read moretime it was a huge purchase item. Patrick is the reason we come back here. very friendly and very helpful.

I have been going to Mattress Mart for years. It is a great family owned business where I can…read morecontribute to the local economy. Over the years, I've purchased all kinds of mattresses in different sizes, in a wide range of cost. Every time I would tell them my budget, and they NEVER showed me a product over that budget. In fact, by the time I purchased a bed frame, and other products, I would still be under my max budget! I compared the mattress pad I bought to Amazon and other sites, and it was $10 cheaper! Guss sold me a bed yesterday and he was awesome! I was able to get it delivered on the exact date I wanted and I love that. I encourage everyone to keep going and support your local businesses!

Andrew: good advice. Knowledgeable. Delivery: fast, clean,…read morerespectful. Old mattress had tags from Mattress Mart, of course.

Working with Randy M. Was great. Very helpful and strong people skills. I would shop at Westmain…read morestore again. RO

I visited Bob's Discount Furniture and was assisted on my first visit by Skyler. What I appreciated…read moremost is that when I told Skyler I was overwhelmed already (I had a lot of furniture to shop for) he told me where to look and said he would give me space until I was ready. Skyler continued to assist as needed throughout my shopping. I narrowed down my choices and Skyler put together 2 carts for me because I was undecided between 2 different sectionals. I went back again with my sister a couple days later so I could get her input, and we were assisted by Braedyn. When we mentioned that we were concerned that the sectionals would look too bulky in my living room, Braedyn showed me how I could separate the sectionals I loved into 2 pieces as a sofa and love seat. Once again I was thrilled with the service I received. I shopped at other furniture stores, but I thought the furniture at Bob's was very reasonably priced (except for the mattresses). I finalized my sale today and was happy that both Skyler and Braedyn were working so that I could tell them both how much I appreciated them. I'm a little concerned now as I see all the bad reviews, but I am hoping my delivery goes smoothly. I definitely plan to update afterwards.

I had a wonderful experience with Bob's.They had a great selection. Sam was helpful and very…read morepatient. The delivery was smooth. The team was pleasant and professional. They had to deal with awful weather, but the delivery was still super easy. I am very satisfied with my purchases and I will be shopping again.

Bought 2 mattress at this store. Very happy with service. Bought mattress pad that ripped 2 yrs…read morelater, it was under warranty. Took it back and got a new one with no questions. Jason was very helpful. Would highly recommend their products and service.

We just bought a house in the area and I stopped in to look for a mattress. David the salesperson…read morewas working with other customers, but greeted me and pointed me towards the type of mattress that I was looking for. I saw a couple that I was interested in and told David that I would come back later. I came back with my wife and David was with another customer. We picked out what we wanted and when David was free, we ended up buying 3 mattresses, mattress covers and some pillows. I was going to try and put everything in the back of my truck, but David suggested that we have them delivered since it was free. We had them delivered and everything worked out well.

Desirae did a fantastic job helping our friend pick out a mattress and helping my husband and me…read moreget new pillows and a new mattress protector. She even helped ensure our alignment was in good shape. Great shopping experience!

Alex was a great person to work with when picking out a mattress. He was patient and answered my…read moresons questions. He wasn't pushy and didn't try to upsell. He was knowledgeable about their products and had great things to say about the company. I look forward to having my new locally made mattress in a couple days. I'm also relieved the delivery team will take my old one away for a low price. ​Thank you, Alex!

After 25 years of sleeping on my beloved waterbed, my back wasn't liking it much anymore. We…read morestopped at Mattress Firm on West Main on a Sunday and worked with Abel, who was actually filling in from the Comstock Park store. Abel had us lay on a mattress and then asked us a bunch of questions. Once we answered all the questions, he had us lay on another bed and believe it or not, it was perfect! We tried a couple more beds, but the 2nd bed was our #1 choice. Since Abel did not work out of the Kalamazoo store, I called him Monday at the Comstock Park store and placed the order for the bed, frame & delivery. He sent me a secure link to make the payment and my bed was delivered on the day we selected. The two young men who set up the bed were very courteous and very efficient. I am very happy with our bed and am so glad we stopped at Mattress Firm.

Excellent customer service (from Jonathan) there and super informative. The guarantee they offer…read moremakes it impossible to not be happy with your purchase. Will definitely return for future orders.

American Freight Appliance, Furniture, Mattress on 501 Mall Dr in Portage MI delivered a fridge and…read morebusted it up getting it into my house as well as the lower door doesn't work. Not that the guy tried to take the door off that doesn't work. They won't replace it and also have to wait up to 30 days to get the $1400 I paid? So now I can't just pull more money out my ass and my other fridge is broke which is why I had to buy a new one. Then this guy tries to defend the delivery guys like I didn't look at the fridge to see what damage it would have had in the store. It was dented for sure but not chipped and white gouges. So I guess I'm an idiot on top of that? I paid in cash two days ago but they can't return me my money? They can replace it if I paid another $500 for a warranty but not when THEY break and mess up my fridge? Worst place I've done business with them ever! Thank goodness for the people who make the fridge. Best customer service ever from the maker of the Cafe fridge! I can replace the door and will have a fridge for the holidays.

Depending on what you are looking for there is an descent amount of selection. We wanted a soft…read morereclining sofa which they don't have but there are plenty of other options available. They also have kitchen tables and mattresses. It is worth stopping in if you are in the market for such items.

We bought a loveseat and have had nothing but problems, with the seat and with customer service…read more The handles have broken on both sides and now one of them has broken again. The first time the one broke, the gentleman came out that afternoon and it was fixed. When the other side broke it was you had to make a call they put in a work order the part it took a month to get here. Now here it is the third time I've sent two emails within the last two days made a call Christina the manager said she didn't receive those emails. They've never had any problems with these loveseats with the handles breaking. she couldn't talk to me because she had two customers at the store and another phone call. She said obviously it's not the loveseat it's us. DO NOT BUY FROM THIS BUSINESS

We have purchased items from here two times and everything has been great!! The salesperson;…read moreSabrina was extremely helpful and kind. We really enjoyed working with her. The delivery guys were quick, efficient and cleaned everything up before leaving. We can't say enough nice things about all of them including the owner Adam.

Quality, Comfort and Friendly Service! My go to for any…read moreroom of the house. Never disappoints.

The staff at Stewart & Co. are very helpful and provide some great advice as well as delivery…read moreservice. We love the Stickily furniture line and all the rest of the great brands and furniture they carry. We have tried all the other furniture stores in Western Michigan and none compare to Stewart for quality products and services.

I really wanted a sleep number when I walked in and I wanted one less when I walked out. Felt like…read morea timeshare sales pitch.

We will be select comfort customers for life. Our bed is so comfortable, and we've had it for ten…read moreyears now. Anytime we go on vacation we cant wait to come home and sleep in our bed. I even had my mom purchase one and she said it was the best decision. We would recommend going to see Mel at the Portage location. He is so nice and very knowledgeable.