TL;DR Review: Filthy store…read more I simply cannot believe how dirty this store was. Granted, I wasn't expecting hospital- or even restaurant-level cleanliness but I didn't expect this. First, I visited this store on December 13, 2024, searching for a whiteboard and when I found them, I couldn't believe how filthy the area was. On the whiteboards, there were dead small bugs on top of the box, like when you see dead bugs after a spider finished with them. Behind those boxes, it was even more dirt, dead bugs, and other debris. When you look down the aisles, the floors obviously have not been mopped in days, maybe weeks or even months! There was trash on the floor near the whiteboards so no one swept this floor. I couldn't believe it and meant to write this review on December 13, 2024 but I forgot about it. Now, that I remembered, I didn't want to write this review without at least going back to the store. So, on January 9, 2025, while I was out, I visited this Staples, just to see if maybe in December, I caught this store on a bad day or something. Nope. Same dirty floors, same pile of dead bugs on the same whiteboard, same trash and debris ... ugh! I don't understand how the employees or the manager have no embarrassment about how filthy this store is. I don't get it. I took some pictures but I wish I had the presence of mind to have taken the exact same photos, from the same angles to compare from Dec 13th to Jan 9th. Regardless, this isn't what I was expecting from a business that is open to the public. I've been to this Staples a few times but this was the first time (12-13-2024) I noticed how dirty it was!

I ordered a chair online and was sent the wrong chair, which is not this stores fault. Staples sent…read morethe correct chair and said they would be sending a courier to retrieve the incorrect chair. We dragged the chair outside for 2 weeks, no one came, so they said they would have UPS pick it up.Dragged it outside 3 more days. Finally asked if I could just take it to UPS myself. The customer service representative said no, but that I could return it to a store. Today, we went out of our way to go to this store to return this chair. Hunter would not even let me fully explain my situation and was talking to someone on his headset instead of listening to me, and said something to the person on the headset about not hearing them because of "an audio disturbance", which was me. He absolutely would not let me explain and said it was past the return date. We lugged this very heavy chair back home again and called customer service again, and are awaiting a courier pickup again. The employees here seemed understaffed and overwhelmed, and I am sympathetic to that, but it is rude to not let someone explain and after this whole experience, I would never buy anything from Staples again.

Just had a very unpleasant experience with Les Lomax at Uniques Unlimited / Larrick's Warehouse. I…read morecalled about purchasing chairs for FilmDayton and he gave me options and agreed to sell me a lot of 27 used chairs for $500. I agreed and he said he'd write up the invoice and call me back to get payment and arrange delivery. He called back and said it going to be $625. I said we'd agreed on $500 and he said he didn't have a calculator when he quoted me. I asked him to honor his quote and he told me no, it was his mistake but it would be $625. Spoke with Les's boss this morning, which also happens to be his wife and she said that she would not honor the $500 price, Les wasn't authorized to offer that, then tried to say I must of heard wrong, and ended with saying she didn't want my business. Don't worry I'll never shop there again!

Carla was fantastic! I should have gone the Larrick's first, but I ended up there. They had the…read morebest options for me. They worked with me and I got exactly what I wanted in a very timely manner. I bought a 'built to last a lifetime desk' that I didn't see anywhere in the Dayton area, and I went to many locations. I got my desk sooner than expected and delivery was flawless. Rob D

My 10+ yr old HP printer head broke so there was no fixing it. I went to Office Depot & was…read morelooking for another HP with all the bells & whistles that on sale. I was debating when the Sales Mgr, Kevin, came by & asked if I needed help. Yes, please. I told him my problem & how much money I could spend. He started asking me if I use the fax feature & other features I did not use on my old HP. He said he had a printer for me.

Where do I start? First, they tell me my copies will be available to pick up by 5:00pm. Then they…read moresend me the email they're ready at 7:29pm. The store closes at 7:30pm. Come back the next day and it turns out all of my double sided prints aren't even on the front and back (I even left a note beforehand asking them to ensure they are even). I go back home and counted the copies. It turns out they gave me 5 less papers than what I payed for. Please do yourself a favor and go LITERALLY ANYWHERE ELSE for printing.

Ok, maybe I'm just ecstatic that they had ink like it said online…read more A customer held up the cashier so she signed on to a new machine to help me while the customer was on the phone. After the customer suggested she help me first but at least she didn't make a fuss. She also didn't give me too much problem price matching their online price. Annoyed that it's different. Some places act like it's a huge inconvenience and they scrutinize your phone... the cashier didn't. Also, someone offered to help me right away. So only knock is the price difference. Price online matched Amazon.

On a quest to not go home without a new computer we headed here. Were greeted as soon as we got the…read morecomputer area. Told the nice young man what we needed, he asked us a few questions, and then gave us options. And the options were on sale!! Score. In pretty short order we settled on one. Then the hard sell for protection, McAfee (which we recently renewed so it was such a good deal we should prepay for next year) etc, etc. began. He was following his training, but it was high pressure. Still, we didn't go home empty handed. Staples has always been a solid choice for us.

This store was quite a good size, especially compared to the stores near the company's headquarters…read morein Daytona Beach, FL. They had all the usual bits, plus furniture but it wasn't cramped and the selection was quite good. I talked to a couple of people on staff and they were quite friendly and seemed that they wanted to be genuinely helpful.

As a person who has done a lot of business selling to others I'm always on the look at for office…read moresupplies. Yet since in the past I ran a small business I rarely needed any big orders of supplies that where stores like Office Depot comes in at. Not only do they tend to have sales on certain items but they have stock on most items. The store itself is well maintain, the layout is pretty much the same for any store in Hamilton Ohio. You have straight aisle in the middle that run almost the length of the store. Like most stores in Hamilton Ohio they have cut back on the amount of software they sell special video games. I feel this is good to a point since a lot of the software was open and left all over the place it just made me more often and not just not buying any software. The selection of printing paper and office folders has always blown me away sure I could see 3 different printing papers but they have 8. Which is really good because there always some on sell same way for folders while there a lot on sale you still have that pack of folders half price which is a nice touch. The staff was always helpfully and for once when i go into a store I don't feel like i know more than the person I'm talking to who suppose to be selling to me there product. I would suggest anyone who has a computer question or needs supplies to check out the office depot on Princeton Rd. Thank you Steve

STORE: #3340 TIME: 5:32 PM…read more Thank You, Cheri. My shopping experience at this store location was Very pleasant and stimulating. The store, as usual, had what I was seeking (this time a USB A& B Port Cable). The store rep named Cheri was friendly and courteous as we engaged in conversation during checkout. Even a woman behind me in line joined in. This, however, is no aberration. The staff at this location are always great. They All Deserve Raises on the basis of customer service alone.

This was my first time shopping at this location and will only return as a last resort. When…read morewalking in, an employee was at the service desk to the left and another at the registers to the right, and the rest were circled around each other talking about non-work related topics in the middle of a center walkway. While looking at the printer section for ink, one of the employees gave me a side-eye look and said "can I help you find something" in a snarky, arrogant tone. After being told the ink was up by the registers, they were silent until I left the area. The employee who helped me find the ink I needed found exactly which one was compatible and we went to the register and I purchased the product. The reason for 2 stars is because no one was greeting (or up front in the area to greet), the employees on the floor were all talking together instead of working, and the woman's tone of voice was unnecessary when she told me where to locate a product. I did not want to give a 1 star because the woman who helped me find which ink was compatibility with my printer was beyond helpful and respectful.