Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

I went in for a bleaching service and my experience with Heather was extremely upsetting. Before my…read moreappointment, my hair had volume, sat well on my head, and did not constantly tangle. During the service, Heather aggressively backcombed my hair and began the bleaching process. Almost immediately, the top of my head became completely flat, and since then my hair no longer sits right or has any natural volume. The texture and behavior of my hair changed significantly after this appointment. I also want to mention that I have a sensitive scalp, which I communicated during the service. Each time I said "ow" because my head was hurting, it was brushed off and laughed at instead of being taken seriously. That response felt unprofessional and dismissive, especially while a chemical service was being performed. This experience left me uncomfortable both physically and emotionally, and my hair has not been the same since. I would not recommend this business to anyone who cares about their hair health or expects their concerns to be respected during a service.

Always obsessed with my nails after seeing Ally! She's creative, precise, and such good vibes every…read moretime. 10/10 every set Between Erin perfecting my hair and Ally keeping my claws sharp, I'll never go anywhere else The dream team ‍

I had an excellent experience with this salon and I'm so excited Erinn is the owner. She was highly…read moreattentive, listened carefully to my preferences, and delivered exactly what I envisioned. The attention to detail and level of skill were outstanding and you just can't find her level of expertise and skill anywhere in Calaveras county or neighboring counties. I trust Erinn fully when it comes to my hair. I have extremely dark black hair so I am always amazed when I can go months without it becoming brassy. The salon itself is spotless and beautifully designed, creating a relaxing and awesome atmosphere. I leave feeling refreshed, confident, and absolutely in love with my hair. I promise you, you wont regret choosing this salon.

First time I have been there and I was a walk-in and there was only one lady there cuz it was early…read moreand everybody else hadn't come in yet but she called someone right away they came in right away and did a great job yes I would recommend this place they're very considerate and know what they're doing with your hair. I told her what I wanted and she did a great job thank you

As an update, I will say she did an amazing job. I had 10 different shades going on (you can see in…read morea before photo) and my hair was pretty damaged and over processed from the prior bleaching and toning I had. What I really liked is how she had it blend from my roots, which was a good call since I wanted to minimize the amount of damage already and to have something more low maintenance. Overall, I am so, so, so very happy to have gone to her. I actually had a lot of compliments about my hair from my clients, coworkers, and family members. And it feels pretty great since I have never done anything drastic to my hair. And when it went wrong the first time with someone else, Lianne really pulled through for me by fixing it.

Amazing and very friendly beautiful women in there doing hair. Lena was awesome. She had my hair…read morethe way. I exactly wanted it when I left there.

I NEVER write poor reviews like this, but I am so disappointed…read more I had an appointment with Nat scheduled for TWO MONTHS. I messaged her to confirm it about a week before my appointment, she said everything was good to go.... Then she cancelled on me 2 days before the appointment. She said her grandma wasn't doing well, but turns out she has 7 bridesmaids and 3 prom girls scheduled on the same day/time I was scheduled for and she hasn't cancelled on them... so... she overbooked herself and I was the easiest to get rid of. I WISH things would've turned out better. She did offer me an appointment a week later, but at that point I had lost all trust and was so disappointed that I told her it wasn't worth rescheduling.

I feel so lucky that I was able to book The Hair & Makeup Company for my July 17th 2021 wedding in…read moreMurphys. Melissa and her team were AMAZING, all of my ladies (and myself) looked absolutely stunning for my wedding. Not only did Melissa and her team do hair and makeup for seven ladies without any concerns with time, they also did hair and make-up for my flower girl which made the day that much more special. Melissa is a true professional, if you are planning a wedding in Calaveras County/Northern California be sure to inquire with The Hair & Makeup Company - they are the best!

When we decided to get married in Big Sur I knew it would be a challenge finding every vendor we…read moreneeded. However, I found Melissa after digging through wedding blogs and seeing her work on other brides in the general area. I was attracted to the seemingly effortless style that each of those brides had (although a lot of work goes into those effortless styles). Luckily for me she was available and able to travel down to the Big Sur area for our big day. I went up for a test a few months before the wedding with her and Sarah (make-up). I couldn't have been more delighted with the outcome. I wanted a low bun- with wisps look. I also had succulents that I wanted put in the side of my hair. Not only did I look and feel amazing, I also hired her and Sarah to do my bridal party's hair - which was no easy feat. From braids to super long hair to super short hair - they had to make it work for all of them. We all received so many compliments from our family and friends. Everyone looked so beautiful and I would highly recommend Melissa and her team to anyone.

I love love love this salon!! My sister used to do my hair,…read moreshe has been doing hair for 15 years and she is absolutely amazing but we moved and I found Lauren and she is just as amazing!! I have short hair and I love my 3 colors so finding her was great!

This place is amazing!!! I've never had my hair dyed at a salon and I just got it done here and it…read morecame out how I wanted it! Brittany did a amazing job! All the ladies I ask about Salon Soleil say they are the only people they will let touch their hair and I totally understand them because I'm one of them now!

I went to Retro Lux a few weeks back because I was letting my gray hair grow out and I wanted it to…read moreblend in more with my hair in the back. So Priscilla recommended to put in some ash tone and some blonde in it and I loved it. I love the way it looks. It blends in really good. She did an awesome job. I would definitely recommend her.

I was able to make a last minute appointment through the appointment system late the night before…read more on the website. Once I arrived Charla was very nice and welcoming, she gave her recommendations on my hair. I'm so glad I found this salon and lucky me the owner did my hair. I was also excited that they take 6AM appointments, I was able to book a styling appointment with Izak at 6AM for my event. Thank you Charla for the wonderful experience, 5 STARS, HIGHLY RECOMMEND!!!

Very cute salon and friendly staff. Madison was fantastic my hair was amazing!!! Not a long drawn…read moreout process she was very efficient!!!

Getting my nails done just makes me feel more put together. I prefer a clean girl aesthetic so I…read moreprefer my nails to be short and light colored. Luckily Heather at Blown Away understands and delivers! Heather is very professional and also fun to be around. My nails always look top notch and last for 3-4 weeks without looking dull. I cannot recommend Heather enough!

Sissy is absolutely amazing! I have been to her salon 2x now for a 're-blonde' and she makes…read morebeautiful hair! Grateful for her in Murphys, and her excellent skill available 'on the mountain'. Highly recommend!

Sissy is awesome! Loved the shop, conversation & my hair!!!…read more Tried many places in the 3 years I've here & finally found where I need to go!!!