Amazing and very friendly beautiful women in there doing hair. Lena was awesome. She had my hair the way. I exactly wanted it when I left there. read more

I NEVER write poor reviews like this, but I am so disappointed. I had an appointment with Nat scheduled for TWO MONTHS. I messaged her to confirm it about a week before my appointment, she said everything was good to go.... Then she cancelled on me 2 days before the appointment. She said her grandma wasn't doing well, but turns out she has 7 bridesmaids and 3 prom girls scheduled on the same day/time I was scheduled for and she hasn't cancelled on them... so... she overbooked herself and I was the easiest to get rid of. I WISH things would've turned out better. She did offer me an appointment a week later, but at that point I had lost all trust and was so disappointed that I told her it wasn't worth rescheduling. read more

This place is incredibly unprofessional. I called FOUR, I repeat FOUR times! Never received service because of the terrible communication and lack of professionalism. I first called on 8/30/18 at exactly 11:53am to call and ask to book a bridal trial service. Mind you, this is the middle of the day and no one answered the phone. So of course I hung up and called right back. Again, no answer. So, I left a message on their answering machine and left my phone number for them to contact me. They NEVER CALLED ME BACK. Should have been the first red flag. I called a second time when I wasn't called back. On 9/1/18 at 10:48am, this time a woman answered and she told me that the woman who does the bridal hair is off for the day but they'll take my contact information done and "get back to" me. I said okay and waited for my call back. 9/6/18 at 12:19pm I called back because it had been FIVE DAYS since I called and I hadn't heard back. Five days is plenty of time to discuss and reach back out to customer willing to give you money for their services. Another woman answered their phone and again told me that the only hair consultant who does bridal hair is off, but she'll take down my information and get back to me that same day. I just called again today, 9/11/18 at 12:15pm, and no one answered. I called again and a woman answered the phone and told me that "Oh yeah, I forgot! Yeah, she can't do you hair on the requested day." I asked if there was another available time slot or day and I was rudely told, "I just told you she can't do your hair" and was hung up on. I'm not sure what I did wrong, I'm just trying to give you my money for a bridal trial, and down the road, even more money for the actually wedding day. I definitely won't be recommending this place to anyone I know or be requesting their services. read more

Kirstie is amazing! She uses great techniques, and all natural products. She gets beautiful results and is a lovely person inside and out!

I went to Kirstie Brown, hair cut was good but her color technique is not good and I would NOT recommend her. She had me and another client at the same time and she colored us both at the same time. I went in for Bayalage and my hair ended up being brassy and the root color was not at all the color we discussed. I understand sometimes it's takes a few apts to achieve the goal results but she was too busy with 2 clients at the same time. She rushed and just didn't pay attention to detail. I did not want bleach in my bangs, she put it through all of my bangs washing me out. I asked her after the apt if we could at the next visit darken my bangs and shared that I wasn't that happy with the color. Still tipped her well and made another apt. She got very rude and told me to find another stylist! I responded why do I have to go somewhere else? Just because I shared feedback and wanted to discuss my hair and next apt? Yep she immediately canceled my next 2 apts and was extremely unprofessional about it. I didn't even ask her to fix my hair or redo just wanted to plan for next apt goal. She is horrible with color and worse with customer service. The entire time I was there she gossiped about her peers clients and made snotty comments. Not someone I would want to spend 2 hours with read more

I have not even gotten in to see them yet. I have left 3 voice mails on their recorder that says "they are currently with a customer..." I have called at all different hours of the day for each message hoping to get someone to answer. I don't understand how a biz can stay open if you don't return calls to book appts. Very disappointing. Bad ownership and customer service. read more

I've been going to Natalie for just over a year now and I have loved every cut and color she has done. I ask for something slightly different each time and every time she makes it look better than I expected. Even all my sisters have started seeing her because they have been so impressed with my hair over the last year. read more

Courtney is the owner, and she is AMAZING! I've been going to her for a few years now, and my Red Strawberry Blond hair always comes out the way I love it! In my opinion, it's very difficult for us redheads to find someone that can actually do the red colors the right way, without it being too brassy, or too dark, or too coppery, or too blond...Courtney has it down! She has such a skilled, creative eye to achieve the look that you are after! And if you're wondering if she stays educated & updated in all the latest & greatest trends, yes she does! Oh, and her salon is super cool & beautifully decorated too, and not to forget to mention that her other stylists are obviously also super skilled. VERY classy & profession salon! I would highly recommend Element Salon. That's me! read more

Element Salon - Hair Stylists Near Me - Sonora, California

Element salon is a perfect addition to downtown, the atmosphere is very simple and down to earth, but still very classy. Alyssa is a terrific stylist, she is always so accommodating and willing to find the best and healthiest way to give me the look I want. She also specializes in Cinderella hair extensions and wedding makeup, Alyssa and Element salon is an amazing one stop shop for your beauty needs, nothing gets better then that. read more

Element Salon - Hair Stylists Near Me - Sonora, California

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This is THE BEST salon around. All the girls are super fun to be around, and the vibe in the salon is so positive and light. They have a receptionist two days a week to help things run super smooth which is really nice. They also offer tons of products available for purchase before/after your appointment. Also in a very convenient location right downtown Sonora and just down the street from many coffee shops and super close to almost ant restaurant, as well as many cute shops. read more

I have always been blown away by every stylist in this salon. They not only have natural talent but also they keep going to classes to get educated on all the new techniques and trends. I feel blessed to have such a high end salon in my Mountain town. read more

Element Salon - Hair Stylists Near Me - Sonora, California

Came in today for a 2pm appointment I made a few days ago for a wash, cut and blow dry. I was to see Melissa. I waited 25 minutes. The girl at the front desk said when did you make the appointment? We don't have you down and your phone number does not come up! She called me on Monday and said Melissa has an opening on Thursday at 2pm. I told her I'll take it as I have not had my hair cut for 6 months due to pandemic. The girl then told me we can reschedule for next week. No way! I will never go back to this salon. They can't even make a simple appointment! read more

I love Natalie! She is the sweetest and most kind hairstylist I have ever had! She makes you feel welcomed with no judgment about how crazy your hair can be. Natalie will listen and understand to your exact wants and needs and she'll do what's is best for you and your hair. You can tell she loves doing what she does and is so excited to transition your hair into something special. I'm so happy I found someone like her to do my hair! read more

Kirstie did an incredible job with my hair! My expectations were very high since I was encouraged to go a hairdresser in LA that is well-known for transforming many celebrities but Kirstie didn't let me down. My hair looks incredible and I couldn't be more happy! The salon is also very cute and the service was amazing. I highly recommend Element Salon and Kirstie! read more

I've been looking for a stylist in Sonora for YEARS. Literally. Finally I found Kirstie. She was awesome! I have curly hair and she did a great job. In all my searching I've discovered the cut is so important for picky curls! She made me not hate my hair and chop it off again. She's great I seriously can't say enough good things! The salon is nice and it's comfortable. It's clean and everyone is inviting. If you're looking for a salon, look no more and make an appointment. You'll be happy you did! read more

I go to Natalie and all I can say is I have never been happier with my hair!!! She takes her time really understanding what you want and is so sweet at the same time. I have been wanting to reach a particular blonde for so long and Natalie was the first person to truly understand what I want and get me there. She also really cares about the health of your hair and won't ruin your hair. I highly recommend Natalie!! She really boosted my confidence!!! read more

Absolutely awesome morning spent with my girl Courtney! Went in with tired hair, left with awesome hair. Cut, colored & styled and ready for date night with my hubby. Can't wait until my next appointment & shopping experience! Wootwoot! read more

I had my hair cut by Natalie yesterday at Element Salon. The staff was welcoming and friendly. Natalie asked lots of questions before she began and as she worked to make sure I got the cut I wanted. She was knowlegeable and explained all about the products she was using. I am very pleased with the finished results and was not pressured to buy any products all though I did. HAPPY !! read more

Courtney saves my hair, every time! I've never trusted a stylist so much in my life.

I LOVE this salon. Melissa is a wonderful stylist. I don't trust many people with my hair and often go to the city to get my hair cut and colored, but I'm so happy to find a salon home at Element!! Melissa takes her time, listens to what you want, and is super sweet. She takes notes of how your hair sets for future visits so you know she knows what she's doing. She did a great job with my balayage on dark hair. I've seen the other stylists do great work of my friends and co-workers too. The salon itself is inviting, fresh, and trendy. You can tell the stylists invest in learning new hair coloring techniques and it totally shows in the quality of the final product and service. I highly recommend if you're looking for trendy city quality hair styling services in the quaint Sonora area. read more

Beware: Kirstie is completely inflexible if you must cancel an appointment because you are sick, and will dump you, even if you are a long-term client, at will. She also does not cut layers very well. I had layers when I first began going to her more than two years ago, but finally got tired of her not cutting them very well and went back to one length. Of course I did not criticize her work, and good thing. When she cancelled my recent appointment with four hours' notice, I commented that this was inconvenient for me (I live in Groveland and was already in Sonora, having planned a whole day of appointments around this one), but I accepted a reschedule date. Kirstie immediately dumped me as a client, saying "I don't have room in my schedule for clients that aren't understanding." However, when I was sick and had to cancel (with two days' notice), she refused to try to fit me in. I simply had to wait 6 weeks for my next appointment. Kirstie doesn't really care about you. I thought we had a good relationship, and I tipped well and gave her generous Christmas bonuses. But our long-term client relationship meant nothing to her. I have never, EVER, been treated this way by someone who is supposed to be working for ME. read more

I purchased a cut and color from Element Salon as a Valentine's Day present for my girlfriend. Instead of doing an even coloring as my girlfriend asked (and showed them pics), they ended up just doing the bottom half. The girl doing the hair was supposed to be very experienced but then found out she had only been doing coloring for less than a year. Very misleading and they did a worse job than I could of done with a $15 box of color, but they charged over $150. When my girlfriend wasn't happy and even went back to this place the owner Courtney mentioned maybe she shoudn't get her hair colored again in the future. Kind of like an auto mechanic messing up your engine and saying 'perhaps you shouldn't drive a car ever again.' Literally the most unprofessional response I have heard from an owner, ever. I called up, not the happiest, and told the owner I was reporting them to the BBB. Her response, LITERALLY, was 'well karma is a bit..' - Avoid at all costs. read more

Love this salon! Courtney is the sweetest, most talented hair dresser I know. She never disappoints. Seeing her is always such a treat. Thank you court for working your magic each time I see you! read more