Patty is the best nail tech in the county. I'm glad I finally stepped out of my regular drop in…read morelocations for the most professional service I received in years. Her work is amazing and creative. I love my individual appointment. Only me, no waiting. She's amazing to visit with. I look forward to our appointments. If you want excellence, call Patty. She offers all nail services.

Looking for a more professional setting, I found Patty through the Yelp app. She was able to…read moreaccommodate my schedule and got me in within a few days. She was easy to communicate with and was upfront about her prices. Meeting her was a pleasure! She listened to what I liked and didn't like (the last place I went damaged my nail bed with the filing wheel) She was patient and careful. I love my gel polish! She did a great job and I will be using her from now on!

I've had my nails done here several times (gel, full set, and fills) and they do a fantastic job at…read morefair prices.

I was felt welcome and was in the chair in a few minutes. I am quite pleased with the service and I…read morewill definitely be back. Nick did my feet service and took him time and I got the number two package.

Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

I went in for a bleaching service and my experience with Heather was extremely upsetting. Before my…read moreappointment, my hair had volume, sat well on my head, and did not constantly tangle. During the service, Heather aggressively backcombed my hair and began the bleaching process. Almost immediately, the top of my head became completely flat, and since then my hair no longer sits right or has any natural volume. The texture and behavior of my hair changed significantly after this appointment. I also want to mention that I have a sensitive scalp, which I communicated during the service. Each time I said "ow" because my head was hurting, it was brushed off and laughed at instead of being taken seriously. That response felt unprofessional and dismissive, especially while a chemical service was being performed. This experience left me uncomfortable both physically and emotionally, and my hair has not been the same since. I would not recommend this business to anyone who cares about their hair health or expects their concerns to be respected during a service.

I used to love this place but I went to get a mani/pedi last week and it was rushed but also my…read moretoes are sore and my feet are rougher than they were when I went in. My nail polish never dried because I did pay the extra $ for gel top coat. When I returned, I was told that polish is made that way now???? Kelli was so rude, instead of an apology and volunteer to repaint them. It's rare that I get to pamper myself so I expected a little more effort. I chose not to have them polished again even though Steven offered to do them. My niece, who has spent thousands at this place, when she had acrylic, said the same thing about her pedicure and said Kelli was rude as well! Needless to say, I will not be returning!

I went in today to get a gel manicure and pedicure. The man told me where to pick my color. The…read morewoman who did my nails told me to pick one in the back and I felt very rushed. I wanted a lighter color and she said we don't have that. She was impatient and rough. What should've been nice and relaxing felt rushed and impersonal. I didn't stay to have my manicure done because of that. I have been here before and felt satisfied, but I won't be coming again. There were only two other customers there today so I don't get it.

I always come here and get help right away the staff is very friendly ,great service!read more

Fungus under my nails! Acrylic set for three months. I never went more than two weeks between…read morefills. The nail salon that removed the acrylic set said the nail technician HAD to have seen the fungus and IGNORED it. Never going back!

Great relaxing facial with Rachel this evening. I appreciated her responsiveness and ability to…read morework with my schedule. Great job asking questions to dial in what I was looking for.

I recently started going to Rachel for all my waxing needs. She's very professional and friendly…read morewhich takes any awkwardness you might feel out of the appointment. Always does a good job and I leave feeling like a new woman. Highly recommend.

Went in for a new set of french tip nails and a pedicure. The people here are so kind and friendly…read moreand they offer an incredible service! It was definitely super busy though, but for good reason I think. They seem to have a really loyal and steady clientele.

The made me bleed and got mad because they didn't do the right color and I said something and they…read moregot mad so I do not recommend this place tools are not clean very dusty, bad attitude $50 for just gel nail polish, lots of air bubbles, cricket stuff in the nail polish like little black things do not recommend this place. Good luck to the future customers definitely not going again.

I've been going to Renee for over 10 years now!! She really has a heart for what she does! I get…read moremy hair cut and colored every couple of months and have been satisfied every time I've walked out. She is super friendly and gives her honest opinion about the different hair styles and if she thinks you would look good. She has a gentle touch when washing, cutting, and styling your hair. She is great with kids! I've taken my 2 girls to her as long as I've been going to her, and my kids just love her! The salon is SUPER clean!! They offer a verity of services there! Hair, nails, waxing, pedicure, manicures, hair extensions, eyelashes, facials, and so much more! It is decorated with diamonds all over the salon making you feel like you are really pampering yourself! Trust me you walk out feeling more beautiful then you walked in!

I had a pedicure here while I was in town and was disappointed. It was supposed to be 60 minutes…read moreand it was only about 40 minutes. The foot massage part was super short, my cuticles weren't even cut at all and the nail polish part was sloppy. For $50 I have certain expectations of a spa pedicure and unfortunately this experience didn't come close.

Sam did my acrylic nails, and I am absolutely amazed by the results. I needed some standout nails…read morefor an upcoming butterfly event, and Sam was incredibly accommodating. She started by carefully removing my old acrylics, paying extra attention since I mentioned my sensitive cuticles. Sam then shared some fantastic design ideas to help achieve the perfect look; she has such a range of options! She took her time to ensure the design was meticulously crafted, and didn't rush through. She has an eye for the design and such a steady hand. My nails look even better in person; with a shimmering pastel layer. The location of the business is also super adorable and just feels like you are hanging out at your friends house - it was super cozy despite the super rainy day outside. I'm looking forward to getting more work done by Sam in the future. Just a tip: remember to book early because she's quite popular with a loyal client base, and it's clear to see why!

I don't understand this kind of business can survive. Disrespect, unprofessional and RACIST to the…read morecustomer. You can tell when you try to book appointment . First, I thought they were Vietnamese so I spoke Vietnamese with her, but she responded back that she copied my Vietnamese tone voice with nonsense "bla bla bla" then laughed and hung up. WTH. And I tried to called back. This time I spoke English asked if they were available. Instead of what time they re available, they just hung up and said "No, we booked".

Vanessa is amazing! Does a wonderful job cutting my hair and is awesome with mu special needs…read moreson!!! I have recommended several people to Prim Salon! Tammy McVey

The worst ever! No stylist in over 50 years has behaved like the young woman at Prim. She started…read moreher meltdown 5 min after I walked in the door for t.he appointment and asked her a question !. Apparent,y no questions allowed by the " prima donna stylist at Prim Salon. After I asked anothr question she went into orbit, yanked the cape off of me and screamed " leave, leave, I cant do this" The owner was on site and allowed her to scream at me in front of other clients.! Beware it appears that they have some sort of " good ole girl fan club " for this salon. , Stay away if you do not belong. Also " little Mis young stylist "You need to get some customer service training. I am refraining from listing your name because you must have sime sort of a mental problem! You need help!