Our pup got his haircut with Cindy. She is amazing. He usually gets a little anxious but he lets her do his paws and hair cut without any trouble. She sent me a message with updates. I would totally recommend her and we'll be back. Thank you so much! read more

Off The Grid Pet Sitting - After his haircut! - Pet Groomers Near Me

My 5-month-old Yorkie Kobe got groomed here last month and I really like the haircut he got! The groomer was so gentle and friendly. He looks adorable, and I'll definitely be returning. Highly recommend this place for Yorkies! read more

Off The Grid Pet Sitting - Puppy - Pet Groomers Near Me

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I'm so happy to have found Cindy! I had taken my dog to a fancy groomer that specializes in show dogs, but they never made me or my dog feel welcome. After that experience, Cindy was so refreshing! Friendly, welcoming. She even suggested we just do a trim rather than a full groom after getting her eyes and hands on her. Poppy came out so clean and fluffy and happy! Love the fact that it wasn't an all-day affair and I could just drop her off, enjoy a nice leisurely lunch and then pick her up on my way home. I will definitely be bringing my dog back to her. read more

Off The Grid Pet Sitting - Poppy post-bath and trim. I can see her eyes again! - Pet Groomers Near Me

I highly recommend Cindy as a groomer. Prior to Cindy, I've taken my pup to other numerous groomers and I usually feel bad for my pup every time I pick him up because of how terrible his haircut looks. Some of you might know the two week waiting period until your dog looks cute again... well that doesn't happen with Cindy. I showed her photos of my dog's breed and how I want him to look. She consulted me based on his coat, what she can do, and voila! I pick up a handsome pup every time! Not to mention my pup loves Cindy and he runs right to her each visit. What more can a dog mom ask for!? read more

Off The Grid Pet Sitting - Pet Groomers Near Me

Cindy made my appointment quickly and took great care of my Cavapoo Bitsy. She looks great after her bath and trim and looking forward to our next grooming appointment. She was prompt, explained everything and very sweet ! read more

Off The Grid Pet Sitting - After her bath and trim - Pet Groomers Near Me

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My mom doesn't usually trust most groomers & is pretty picky when it comes to who we trust our dog Lilo with, BUT we found Cindy here on yelp and we both love how she did such an amazing job!! I highly recommend Cindy, she is experienced and was very patient with Lilo, giving her breaks in between to make sure she didn't get overwhelmed. When I picked up Lilo, she seemed very happy, we will definitely be taking her to get groomed here again !! read more

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Cindy did a great job with my puppy! She helped us out with the fleas and wash. I will be coming back read more

Off The Grid Pet Sitting - I brought my senior dog and Cindy did a great job. Will be coming again! - Pet Groomers Near Me

So glad I found Cindy. I'm so picky when it comes to grooming my dog, and always nervous when I try a new place. I usually get my dog groomed in Fremont because I visit my in laws a lot who live there, but I wanted an option for a place closer to home. It was easy to book services through the website. Cindy's communication before, during, and after the service were pleasant, clear, and timely which I really appreciated. I could tell that my pup liked Cindy as soon as she met her and from the way Cindy described her process and suggestions to me in person made me feel confident in her skills. I would 100% recommend this business for grooming, and I'm looking forward to booking another service soon. read more

Off The Grid Pet Sitting - My pup after grooming. So happy with the results. - Pet Groomers Near Me

I have an older dog with some health issues and have been looking for an experienced groomer who would be gentle with my old girl. How lucky I was to find Cindy!! My dog Poppy really needed a haircut. I couldn't believe how good she looked and how calm she was when I picked her up. I feel very lucky to have found Cindy and Off The Grid. Check out the before and after pics read more

Off The Grid Pet Sitting - After the grooming...looking so good! - Pet Groomers Near Me

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Cindy was great! We booked a spaw session for our new pomapoo puppy, Theo (6.5 months). We read that pomeranian fur shouldn't be cut too short and were slightly nervous. Cindy was knowledgeable and very friendly. Theo loved her and came out looking great! Time for round 2! read more

Off The Grid Pet Sitting - Before - Pet Groomers Near Me

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Cindy is amazing! Our puppy, Phoebe, is very skittish and nervous with strangers, but Cindy is very patient and careful with her. Booking an appointment online is very easy, and Cindy is also very communicative before and during the appointment via text! Phoebe comes out the appointment bathed, trimmed, and paw-fect :) read more

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Lucia is our new terrier puppy and Cindy was recommended to us through a close friend. Cindy was very pleasing to meet, easy to schedule with and kept us updated through Lucia's groom with pictures and videos. Cindy was nice enough to get us squeezed in for a last minute full groom. When we picked up lucia she came back happy, smelled good and Cindy was not pushy about selling us her other services/products. Cindy was nice enough to give us some puppy training tips as we are first time puppy parents. We will definitely be returning! read more

Off The Grid Pet Sitting - Lucia is our new puppy she is a terrier mix - Pet Groomers Near Me

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Cindy did a great job grooming both our pups. Our girl needed to be cut super short because of matting but she still looked good. She was done with both well before our original pick up time. Communication was clear and precise. We have recommended family and friends and will continue to come to her for all our grooming needs. read more

Off The Grid Pet Sitting - after grooming - Pet Groomers Near Me

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Cindy is amazing and took wonderful care of our pup Dottie. She bought Dottie a yummy bone, and welcomed Dottie into her family for the weekend. Dottie came back to us cheerful and smelling like a fresh bath! We will absolutely use off the grid pet sitting again. read more

Cindy was so great! Let me just start off my saying my two Yorkies are very defensive when protecting their alpha! They definitely made their voices heard when first approaching Cindy. But her energy was so great that only after a few seconds they calmed down! They happily went with her for their little spa day. When I picked up my fur babies after Cindy was done, they came out looking fresh and clean and like entirely new yorkies! Highly recommend you checkout Cindy's work! Thanks again Cindy! read more

Cindy was great! Super amenable taking us for a two day boarding last minute. I can board at my vet clinic free, but our little Foster Rocco was having a hard time adjusting to new surroundings and we wanted him to be in a home with love and snuggles, not back in a kennel. Cindy took the best care of him, gave us daily reports about how he was adjusting, and sent photos every day! Her love and compassion for rescue animals really came through, and Rocco came back home without all the anxiety we were worried about him having while we were away. Cindy also had helpful tips as to how we can help manage his separation anxiety at home. She was even flexible on pickup times even though it was a holiday! 10/10 would use Off The Grid again and reccomend Cindy to anyone I know. Pic for attention read more

Off The Grid Pet Sitting - Rocco snoozin' - Pet Groomers Near Me

Cindy did great with my dog Oliver. He usually is very scared and shy around strangers but he instantly LOVED her and her family. I would definitely recommend for daycare as well as the grooming she does. read more

Off The Grid Pet Sitting - He is all happy and tired out from a day of playing! - Pet Groomers Near Me

Cindy is AMAZING! Not only does she treat your dogs like they are her own, she also caters to their individual special needs. Both of my Shih Tzu's(Bella-RIP and Beau)and my Pekingese( Phoenix) have severe skin allergies, and tend to get hot spots. Cindy always uses only the best fragrance free and hypo allergenic products which make my dogs look and feel their very best! She always pays attention to detail, and any request I have ever asked her for as far as their cuts-she has ALWAYS delivered. My grooming appointments always start and finish on time, and she even accommodates me on the weekends since I work during the week which is above and beyond if you ask me. My dogs love her and so do I! As long as she is around I know my dogs will always look and feel their BEST! Thank you for always taking such good care of my babies! You are AMAZING!! read more

Off The Grid Pet Sitting - Phoenix, Beau and Bella (RIP Nov.2020) after Cindy worked her magic! - Pet Groomers Near Me

Oh my goodness!! Cindy is amazing! She was so kind, professional and accommodating. From our first contact to taking delivery of our groomed pet, Cindy was spectacular. I'll admit. We had a tall order for her. A very matted bichon who had about a year of growth and washing to shed. He is now a completely different pup. He was so happy, content and relaxed at pickup. Cindy was so kind as to recommend a custom grooming / maintenance schedule to keep him looking like a stud. Thank you!! read more

Cindy is the best. Very professional and really cares about your dog. I highly recommend going to her.

Cindy is the absolute best with my dog, Mac. She's been grooming him for years and she's the only person I trust to groom him. She takes extra care to make sure he's comfortable and happy. I also plan to use Cindy for pet sitting when we go on vacation. I highly recommend Cindy! read more

Cindy is fantastic! She is a great groomer and wonderful pet sitter. My dog Lucy stayed with Cindy during thanksgiving, which was Lucy's first boarding experience away from family. Cindy was very responsive answering text each day, as well as providing information daily pictures of Lucy for check ins! She kept Lucy on her walking and eating schedule so we had a happy relaxed pup upon pick up. Cindy also have Lucy a clean up groom, so she was extra clean when we picked her up. Highly recommend Cindy and we will be trusting her to watch Lucy again in the future. Thank you Cindy!! read more

Cindy is experienced, caring and trustworthy. My dog enjoyed her stay and will stay with her again!

Wow! Cindy just groomed our labradoodle pup and did a fantastic job. I feel so lucky to have found her. Our pup had a few traumatic experiences at her previous groomer, but she was so happy when I picked her up today! We found our new groomer!! read more

My dog Sadie, a creamed colored Labradoodle, had her first full groom at Cindy's Off The Grid grooming service this past week. Based on our experience for this past visit, it was in several ways, the best grooming experience for both my dog and I. Cindy did a terrific job on Sadie, better than I believe she ever had with any previous dog groomer. In addition, the non-threatening atmosphere that Cindy provides made it very comfortable for Sadie and our grooming was completed in two hours. (Note that my previous groomer kept her for five hours, mostly in a cage.). I cannot recommend Cindy enough. read more

Off The Grid Pet Sitting - Pet Groomers Near Me

Our dog is sensitive to changes and shy from new people. Cindy were able to made her feel comfortable and established a relationship with our pup. We got photos and videos everyday from Cindy and she give us lots of details on how the dog's doing. Our dog were happy and relaxed at the end I think Cindy had earned her trust! read more

Cindy provides that casual, comfortable, loving home away from home that you want if you have to leave your pet for a long period of time. She is loving, caring, nurturing, and provides a fun, safe environment for your pet to spend their time socializing, playing and relaxing. She'll provide everything! The only thing you would need to pack is if your pet has a favorite toy or specific food. She will also ease your mind with sweet photos of your pet throughout their stay. read more

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took my dogs for grooming and one of them for daycare and she was so pleasant with the dogs! definitely taking my dogs back for daycare and grooming services! she also makes sure to send pictures and videos to show the dogs progress and to give one ease of mind! read more

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Cindy is amazing! She took great care of our puppy and returned her so fresh and so clean. I love that Cindy is also an experienced trainer, as she helped us kickoff potty and leash training. If you're local in SF, you can dropoff and pickup your pup from her groom salon. We continue to see Cindy today for grooming and sitting and would highly recommend her! read more

I'm very happy with her work and flexibility which is very appreciated because with very short notice she made the time to take care of my pups , very friendly, professional and on time .. Definitely I'm using her service every month .. read more

We are new Pup Parents and we really wanted our 11week old Frenchie get his nails trimmed. We found Cindy on Yelp and read all the sweet reviews and decided to give her a try! We are BIG on supporting small businesses --especially women owned! She was very knowledgeable, sweet, and made our Pup feel very comfortable. He didn't even move when he got his nails trimmed! From that point--We knew she was the right person! We'll definitely be contacting her for more services... thank you Cindy! read more

Cindy was great with my pups! I booked two grooming appointments, back to back for my two babies! They looked so good, and I know that she took good care of them and gave them attention the whole time they were there. I love that it's cage free and she's done with them in a couple hours! Cindy's communication was great and she was super sweet! Will definitely book again! read more

We had our senior dog get her hair cut finally! We felt very comfortable with leaving her with Cindy! She returned back smelling so lovely with a fresh cut. I can't wait til our dog grows more hair for a new style next time :) Cindy was absolutely amazing and kept me up to date with what was going on. Would totally recommend this place for your pet needs! read more

We have two pups - one that we've had since she's 8 wks and has been groomed frequently over the last 3 years. We also rescued a pup from Taiwan this past year who has been through a lot - is incredibly sweet, loving and warm, but can be frightened of strangers. We took her to our long term groomer about 6 months ago and had a terrifying experience. This groomer had absolutely no idea how to work with rescues and traumatized her. We decided not to groom her again until I heard from several friends at work about Cindy and her services. I was told that she has expertise working with rescues and works from the comfort of her home.. right away I decided to reach out to her and ask if she'd be open to grooming my girls. The whole experience- top to bottom- was incredible. She is very professional and you can tell she cares about the dogs. My dogs came out of their spa day looking amazing, smelling wonderful, and most importantly, feeling safe. My rescue allowed her to do everything she needed to do, and warmed up to her after some treats ! I'm delighted to also find out that she offers dog boarding. I look forward to continuing to work with her knowing that my pups will be safe and cared for! read more

Off The Grid Pet Sitting - The before... - Pet Groomers Near Me

Cindy is wonderful and did such a great job with our Pom Suki. She was suffering from a few home quarantine cuts and Cindy did a fantastic job of getting her fur back on track! Suki is not crate trained and gets very nervous going to the groomer. Cindy let's the dogs run around inside and suki was so happy (not scared!) when I picked her up. Cindy treats all the pups like family. Will be returning! read more

Our puppy just had her first real haircut, and the whole experience was so wonderful! Cindy is super kind and sweet and knowledgeable, and she did such an amazing job on our pup. She looked so much better than I even had imagined - far exceeding my expectations. We have had the absolute worst luck finding a good groomer, and I was always so disappointed when we'd pick up our dogs from other groomers. But Cindy worked magic and did a fantastic job. Our puppy loved her from the start and when we picked her up, she was so happy (and she looked so great!) So happy to have found a groomer that we love and will look forward to going back to! read more

Cindy is our life saver! My baby Coco started having severe matting soon after I gave her a bath. This was the first time this happened to Coco so I panicked. We found her business on Yelp; we picked her specifically because she has 5 stars review. Coco was miserable because of all her knots she was barely moving at all. Cindy took Coco on such short notice. She even moved up her appointment earlier. The appointment process, drop off, pick up was seamless. She was communicating with me the whole time. And I could tell Coco felt at home and comfortable with her right away. I highly recommend Cindy and her business! She did a superb job with Coco. I'm so thankful that we found her. I'm bringing Coco to her from now on! Thanks so much again Cindy!! read more

Cindy did an incredible job with our pup. So we've been giving our girl home grooms her whole life. She's 11 and we've struggled to fully get rid of matts on her so we decided to take her to a pro. Well a pro is what we found! Not only was the groom fantastic and thorough but our girl was totally relaxed with the experience, which speaks volumes about Cindy. And she made the entire experience easy for us. We will definitely be back! Thank you, Cindy! read more

Our little one is happy, clean, well-fed, and tired. What more could we ask! Cindy Medina, the owner, makes sure everything goes right, and wraps the whole process in obvious and abundant love for creatures, like our 10-pound Shetland Sheepdog, and their people. Cindy gave our dog a premium vacation including big walks and tons of fun. read more

Pet lovers seeking sitting services - beware! I utilized their services for pet sitting and my pet was poorly taken care of. In my experience, they allow your pets to eat whatever they find and play around in unhealthy settings. My pet developed food poisoning while under their care and a skin rash including bald spots. read more