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    Off The Chain

    3.7 (3 reviews)
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    3 years ago

    Always warm and welcoming to our pups Dexter and Sailor. Always a superb job grooming and have them smelling so fresh and clean.

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    3 years ago

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    4 years ago

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    PetSmart

    PetSmart

    (14 reviews)

    I wish I could leave a zero rating. I took my dog to be groomed at the PetSmart on Juban, and I was…read morespecific about what I wanted him to look like. She tried to get me to go low and I told her no and that I did not want to see his paws. "I want him fluffy like the poodle on the picture." His regular groomer was not available so I took a chance and had PetSmart groom him. I take really good care of my dog and bring him to get groomed often, not to mention brush, bath, and comb him at home. So it puzzled me as to why she told me he was severely matted. That was clearly a lie when I can run a comb through him at home. There is no way. When they brought him out, I was at a loss for words. He was shaved bare and they nicked his balls. He looked like a burnt poodle. I was so mad I could cuss. To top it off I smelled no shampoo and he had matter in his eyes I had to remove with flea comb when I got home. Just waiting for my dog's hair to grow back and my blood to stop boiling. 80+ dollars gone due to lazy groomers who couldn't give me the courtesy of calling me to tell me he was severely matted if that was the case, which I know it wasn't.

    We just picked up our dog from grooming on Millerville in Baton Rouge. We've been a customer there…read morefor 15 or so years. Paid extra for deluxe shampoo conditioner and teeth cleaning. Her hair had been cut but she had not been bathed nor her teeth cleaned. Hair got all over us. The food on her face was still there and her little eye buggers had not been removed. She had bad breath. We talked to the manager,Tina, who refused to give us a refund. We told her that we would no longer be doing business there and she insisted that all she could do was give us a free wash next time. She insisted that she was the ultimate authority there and she has no manager with the ability to get this resolved. Don't go there...I suppose they only have a 3 star review due to poor service.

    Smooch My Pooch - Scamp after a happy day at Smooch my Pooch.

    Smooch My Pooch

    (9 reviews)

    This is a second review, and I am just as impressed as I was during my first review. Our dog…read moreabsolutely loves this place. Everybody in the place has a smile for me and for my dog everytime we come in the door. What's more, as soon as he sees any of the staff, he immediately goes to them with a happy doggy smile. They have webcams the puppy parents can access during the day and you can tell they are well cared for. We have also boarded our dog with them several times and he is always content with them.

    I had a 2pm appointment but came down with bronchitis over the weekend and knew I was not going to…read morebe able to make it. The day of my appointment, I drove there to let them know I didn't feel well. I offered to pay since there was not enough time for her to reschedule. I did want them to meet my dog, Nugget. Nugget is a rescue from the flood. He'd be dead had it not been for my wife. He is a roller and I tried to clip him myself and failed miserably. Madison, one of the groomers, took him away and bathed and clipped him. I guess her patience and understanding won him over. While waiting, there were some loud claps of thunder, and the immediate response was to take action with a dog that was afraid of thunder. They really care for our pets. When she brought him back out to me, I could not believe he was my Nugget. He looked so.... handsome. I'll never take my dog to anyone else. I was impressed and very thankful for them.

    Off The Chain - groomer - Updated May 2026

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