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    Bark City

    3.6 (33 reviews)
    Open 7:00 am - 5:30 pm
    Updated 2 weeks ago

    Services - Bark City

    Bath and groom only

    Full grooming

    Pet haircut

    Bark City Photos

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    Recommended Reviews - Bark City

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    Reviews With Photos

    Terrible place to bring you dogs too. They don't care about your little one and they have proven this to me today. What hurt me the most was finding cuts and blood on him on his head and on his private areas. On top of that I brought my Scottish Terrier for a Scottish terrier cut and my dog came out looking like a rat. I am sick to my stomach right now because I left my dog with those inconsiderate people. I've posted pictures of my black Scottish Terrier on their website for your review.

    My high-maintainer pup with her Valentine bow.
    Devon S.

    Jessie has been amazing when it comes to my two pups and my family. I have 2 chiweenies. The older one is a bit high maintenance as she needs a shave down every 6 weeks, she has rear dew claws which easily become ingrown if I don't stay on top of it, she requires cotton in her ears for a bath because she's susceptible to ear infections AND she needs her anal glands drained each time as well other wise they will burst. Jessie is always happy to cater to her needs, where as my other chiweenie just goes in for a bath and a nail cut. Being the responsible adult I am I always wait until last minute to call Jessie and get an appt. she has always gladly taken my pups the very next day without an issue.. ever. Also Bark City is unique in the fact that they let the dogs run freely around the grooming facility to socialize and play with one another. Unless of course a pup acts up and is being naughty, or doesn't feel well etc. I really like that a lot! To know my babies aren't locked in a cage for 8 hours just waiting for me to come get them really helps. Another thing, whenever my pups are ready she will always send the cutest message. It's a picture of my dog talking telling me she's ready!! It's another little detail I really like! When I pick them up they always have the cutest seasonal homemade bows on and always smell absolutely amazing. Bark City and the owner Jessie have really come up with a great little neighborhood grooming spot that is always affordable (half the price of Petsmart), and unique in all the minor little details that I always really appreciate. If you're looking for a groomer to go too month after month and year after year - Bark City is the place!

    Unfortunately the customer service has gone down and the price has gone up. I left an anonymous tip to the owner on the payment and was immediately called and made to listen to the associate get defensive about her behavior and my experience. I can understand calling to apologize for not meeting expectations but not calling to defend their actions. We won't be back to this location because it would just be weird to have another interaction like that. The first 4 times we went were great but the associate working really left a bad taste and we can get better service elsewhere. I'm editing my review from 5 stars to 4 stars based on my last service.

    I've been to this place before and I will admit, they dont do a horrible job, but not fantastic neither. The staff was always nice and I believed the owner/main lady working there genuinely cares for animals. BUT let's just say this last time was terrible. I sent a picture of what I wanted, and received nothing of the sort. My dog is no more than 5 lbs and she is a yorkie. She looked a mess when I picked her up! I asked if they could round out her face (LIKE THE PICTURE) and was told that her hair was thin and she has a different facial structure, and she needed fish oil for healthy hair, and blah blah blah. MAM, why is it so hard to not leave her stringy and homeless-looking!! Then I asked to clean up her legs (which they did not do prior). the lady cut off the bell-bottom pattern (which another employee noticed because I saw her facial reaction). Mind you, they are the ones who gave her this bellbottom pattern in the first place. So not only is her face a mess, legs no longer in the cut bell-bottom cut, they proceed to cut the top of her hair - WHICH I SPECIFICALLY ASKED THEM NOT TO. One of the employees came out with my dog (no bow because the owner took the bow back) and said there was nothing else they could do. She looks a MESS and she has nick marks all over like I gave her a cut with my husband's clippers!!! I won't be returning and I will tell all my friends that I referred there, not to go! They only get 1 star because when she brought my dog out, she stated I would get a refund!! I'll be checking my bank account for that! Pics show what I asked for vs what I got (with her OWN bow)

    Jackson

    We took my dad's dog, Jackson, to be washed, groomed and de-furred and Bark City did an outstanding job. Jackson is a large Golden Retriever/Lab mix and he's not used to being groomed. He looked so clean and trim when we picked him up. We will definitely take him more often for grooming now that we've had such a good experience at Bark City!

    Ireyon H.

    I have been bringing my Morkie here since he was 4 months old, today he only got a bath. I only let ONE person in this facility cut his hair because everyone else does not do it right. There is always a bunch of dogs loose in there but I looked past that because of how good Markie cuts his hair. Today as I said he only got a bath, when my mother went to pick him up he was being wiped of his head by a employee my mom saw blood and asked what happened, the lady I'm not sure of her name replied nothing just wiping him up, that was sketchy because why would he need to be wiped if he just had a bath?? They guy that's an employee there said it may have been the clippers keep in mind he didn't get a hair cut... so why would clippers be involved.. I called the owner and was talked to in a very disgusting manner I didn't go off accusing anyone because maybe another dog could have done. I had to take him to the vet because the owner kept yelling he had that when he got there or he has warts. If that was the case why not call and say you noticed a laceration on his head when I took him to pet smart the vet said he has a laceration that is fresh and would need skin glue and antibiotics 58$ extra dollars that I think was only right for BARK CITY to pay for since this happened in there facility. When I called the owner back talking a peaceful as possible I was called stupid, and told to stop calling her.. I would not recommend this place because you can spend your hard earned money here and be handled like shit.

    We love going to Bark City! They are always very patient & loving towards Fred (no matter how anxious he is that day) and he always comes out smelling fresh & looking fluffy. They are very affordable & usually have same day or next day appointments. Fred loves seeing his friends at Bark City!

    Upset because I expressed my opinion and called me a troll!

    Well I went to Bark city to get my dog groomed. The experienced was terrible! I have a papillon and everybody know that they are longed hair and double coated. I'm speechless with the way they groomed my dog. Even when I reached to the owner she told me I was a troll. Never offered to apologize or even issue a refund. Jessie was very aggressive and as a professional I thought she would've handled the situation differently! Before coming to bark city my dog had the most beautiful coat and never shed. Now he's shedding everywhere and I'm afraid his coat will never be the same! Definitely not recommended!

    Before & after

    This is a before and after picture of my Mini Australian Labradoodle from the last time she got groomed. She has been there several times and we always have a good experience and the communication is great. It is very easy to schedule an appointment, and I get updates on my girl throughout the day. This most recent time I did not have as great of an experience, but I was reimbursed for this visit.

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    Love how they send cool videos of your puppy when he's ready :). Excellent communication

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    4 years ago

    Brought Grooming neglected burner in and looks like a completely different dog afterwards. Absolutely amazing work would definitely return.

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    Ask the Community - Bark City

    Review Highlights - Bark City

    We had a full groom and she took care of all of the details.

    Mentioned in 2 reviews

    Read more highlights

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    Di's Grooming - She was asked to trim legs clean an inch up, instead this is the uneven, choppy mess we got.

    Di's Grooming

    (6 reviews)

    Years ago, I had two Yorkshire Terriers and always brought them to Di's. Di was a real class act…read moreand always kept her place of business sanitary and tidy. She has passed away and apparently the new owner obviously does not take the same pride in her business. This place should be avoided. Fast forward to today...the salon looks likes it's been abandoned, stacks of yellowed newspapers stacked up in the window, balls of dog hair piled everywhere (no reason for this first thing in the AM), half dead plants and clutter piled in every corner. It's literally just a one room, open space, not sure why it's kept in such a poor, unsanitary condition. I had second thoughts the minute I walked in and saw the state of the salon. I actually tried to take my dog back saying I would bring him closer to 9 (which I had no intentions of doing - my fault I should have trusted my instincts) but the lady assured me they knew how to cut a my dog's breed. I left specific instructions and even texted a photo. I did see several other customers that looked like regulars bringing their poodles in so I figured I would give it a chance. Regret!!! Upon first inspection, I noticed his paw pads were not properly shaved, none of them. I do a better job at home, expected more from a "professional". He was a bit choppy on his legs too which isn't the end of the world but nothing prepared me for the incredibly poor job they did on his backside. Shaved his behind almost bare, butchered the hair on his back legs and chopped some of his full, beautiful tail. Also, left all the hair around his privates long, as though they totally missed the area all together. I called the groomer requesting a refund when I got home after realizing how terribly poor the cut was because now I need to find a groomer to properly shape all the blunt cuts, missed areas and overgrown paw pads. She claimed he was cut to "breed standard" (an overly exposed anus and a chopped up tail is not breed standard!), then she yelled at me saying not to threaten her (which I wasn't, but I did say I would request to have the charge reversed) and then HUNG UP on me. Her response was beyond unprofessional. The groomer also reeked of cigarette smoke (I don't smoke and I don't appreciate my pet being exposed to such an irritant). She was actually outside smoking when I pulled up, leaving the salon unmanned and dogs unattended. Avoid at all costs if you care about actually getting what you pay for in a grooming and prefer not to have your pet kept in an unsanitary, cluttered environment.

    Sadly I moved too far away from this location to come here anymore, but I loved all the services…read morethat I received at Di's, and highly recommend them!

    Bark City - groomer - Updated May 2026

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