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Off Shore Pools

5.0 (1 review)

Services - Off Shore Pools

Pool maintenance

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13 years ago

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MV Pool and Spa

MV Pool and Spa

(1 review)

Mike did some great things when we started. And I'd says the first year was good. But things…read morestarted happening that he didn't fully address. Then the final straw which is in the pics. First our pool began to stain. He brought a chlorine pad to give to me to diagnose and it appeared to be removable. So I called his buddy who built the pool to no avail and Mike didn't appear to be interested in supporting us in getting it resolved. So my pool still has large ugly stains. The pool builder's review is next. Then our pump wasn't priming. No water was going in and the motor burned up. Mike or his helper would prime it, show my husband how to prime it, but after 18 months we finally understand theee is air getting into the system and god help us what it will take to figure that out. We're working with a new guy of course. Finally, we asked him to take over another pool out a vacation rental. We were low on funds and over due on paying his bill in fairness, but this is where we ended up. A guest checked in and sent us a pic of the pool: green. We called Mike and his guy came out and just added chemicals. We paid $350 for an emergency cleaner who had it turned around in 24 hours. He cleaned the filter. It was disgusting. No pool could have survived the neglect and Mike did not discuss the trade offs and potential outcome of what he was choosing to do to 'save us $'. I had to reimburse the guest for their trip on top of the emergency fix. Total cost $1,000. My husband complained about Mike's service for a year including how he talked to my husband. I will listen going forward for sure. I hope this review will help Mike be more conscientious and pay closer attention, communicate better, going forward.

From the owner: MV Pool and Spa is a complete service company. APSP Certified. CSP Certified Service Professional…read more CPO Certified Pool & Spa Operators. We will come open your pool and or spa at the beginning of the season. Then maintain it all through the season, closing it at the end. We do it all from start to finish.

Octopus Pool Service - Pool equipment professionally supported by Octopus Pool Service!

Octopus Pool Service

(2 reviews)

We also were happy customers of Paul Toronto at TLC Pools. We have been using Octopus Pools since…read moreBen and his partner, Dana, took over TLC Pools. Ben has been in the business for many years, including working for TLC. We were saddened to learn that Paul was retiring, but happy to learn that Ben would be continuing the service we were accustomed to receiving. He is quick to respond, arrives on time, is polite, creative, quiet, leaves my property cleaner than he found it, and extremely knowledgable. We have recommended him to many. His partner Dana manages the office. Dana runs a smooth and efficient office and provides the highest level of customer service. It is always a pleasure speaking with her, as well as productive. We are pleased to highly recommend Octopus Pools. Tibbetts Family, Abington

I have been a longtime delighted customer of Paul Toronto's wonderful TLC Pool Service. Paul was…read moretotally dedicated to his customers' complete satisfaction with great people, superior knowledge, fair prices and responsive communication. I recently learned that Paul has passed the torch to Ben Twitchell and Dana Faulkner of Octopus Pool Service. Ben had already been providing superior service at TLC so I was thrilled to learn that Octopus Pool would be carrying on without a hiccup! They even maintained all the scheduled work at the same pricing and competency. The Octopus Pool team is dedicated to providing the same exemplary support and virtually real-time communication and modern online customer interface tools. I am going to miss Paul and his constancy but I am thrilled to be working with Ben and Dana and I wish them all the success that they deserve! If you are looking for a pool service company I heartily recommend Ben and Dana and Octopus Pool Service! You will not regret it.

Off Shore Pools - poolcleaners - Updated May 2026

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