Another amazing day at the spa! Setrah is a one of a kind…read moreperson who is a true professional when it comes to your skins needs, she is a skincare expert and does a phenomenal job every time. I highly recommend working with her as she always has a smile on her face and truly deserves all the recognition for her hard work. Thank you setarah! I feel so refreshed and beautiful

I'm really torn about this review because the actual massage was great, and the facility was very…read morenide, but the experience leading up to it was honestly pretty frustrating. My mom and I booked massages and got there early so we could enjoy the amenities and get into a relaxed headspace before our scheduled massages. Unfortunately, we found it nearly impossible to decompress due to ongoing conversations throughout these spaces. From discussions about kids' sports practices in the jacuzzi to work-related chatter in the sauna, we could hear it everywhere, even back in the locker area. There are signs asking people to keep quiet in these spaces, so while some guests were using "spa voices" any constant conversation disrupted the peaceful atmosphere when we were trying to rest and decompress. It would've been nice if employees working the area could enforce quiet conduct, because clearly the signage alone wasn't cutting it. We basically gave up on unwinding before our massages, which was disappointing since that's half the reason we came early. The massage itself was relaxing and the therapists were wonderful, but the spa experience was not it. I was also disappointed that as we were paying for our services at the end, not a single employee asked how our experience was. I wouldn't be writing this otherwise had someone cared to ask how we enjoyed it. If you're just coming for a treatment and heading straight out, you'll probably love it. (Perhaps try going on a weekday so it's less busy where you can avoid the unending chatter.) But if you're hoping to actually use the amenities as the peaceful escape they're supposed to be, hopefully you have a better experience than we did.

Been a while since I've written an update ~ I have been to Seven Falls a few times since my first…read morereview. Almost all the girlies in my family have also tried them out because of how great they are. My mom and I got a couples deep tissue massage a few months ago and it wasn't very good. All of the women we had in the past weren't there anymore so we tried new massage therapists and we left disappointed. BUT we shared our thoughts with their team and for Mother's Day we went back and the therapists were so nice and made sure we left feeling amazing. Good lesson to give a biz a second chance. Love ya Seven Falls!

First time here. Made reservations for a couple massage and a facial in advance. Online…read morereservations are easy to make except when scheduling for the same type of treatments (e.g., hydrofacial). However someone from the spa called and then texted me with follow up questions, which was helpful. They only have 1 hydrofacial machine so were unable to do 2 of this type of facial treatment at the same time. Can do certain facials together in the same room if you are booked for a couple massage, but not the hydrofacial (which makes sense). So I opted for a different treatment while my sister received the hydrofacial treatment. My facial treatment was specifically for a skin concern, but to be honest, it just felt like any other facial. The aesthetician was nice, but didn't seem too familiar with certain skin conditions and topicals used (e.g., tretinoin, clindamycin, etc). The facial wasn't bad, but just felt like it wasn't specifically tailored like my normal facial back home. The hydrofacial was nice per my sister, and the aesthetician was also pleasant. Although redness of the face does not always indicate rosacea... Most of these types of spa tend to indicate rosacea even though it is not. The cost of the facial treatments is fair. The full body massages were good. I requested for a deep tissue massage and my sister requested for a Swedish massage. Both massages were great. I added the hot stone therapy for an additional $10, which was nice. Pricing was also fair. The facility is clean and the ambiance was relaxing. The decór was appropriate and certainly added to the serene ambiance. They have different rooms with different themes, and they are appropriately dark. The front desk female staff was also very nice and welcoming. They provide you with slippers to wear also and have a storage shelf to place your shoes. You can also request for no CBD oil, etc. Parking is also widely available throughout the plaza. Overall, will likely come back for a massage in the future if in the area, but will likely skip the facial. My usual massage therapist is great, and the pricing is also lower than here. However, this spa's ambiance is definitely better and more serene.

Where do I begin with Sarah? This is my second series of medical massages with Sarah (last time 5…read moreyears ago) and was so glad to see Sarah even still in the business when my ongoing pinched nerve in my neck really wrecked my life about 5 months ago. I should have immediately phoned her, and I finally did a few months ago and she was like a human X-ray as she scanned me up and down on our first visit. She had my poor posture analyzed. She is also finding anxiety issues and ADHD issues just by her hands-on massages, so there is a mental component to this pain that only she has figured out. Not my doctor, not my personal trainer, not my physical therapist. Only Sarah. And now I can take that 'diagnosis' to a mental health specialist and work on my ADHD. I don't even call her my 'massage therapist'. I refer to her as my 'healer' and yes, after the first visit, I felt like I was hit by a bus (because I've been neglecting my body and what it needs for too long). But after the second or third day? I was able to finally sleep without having to weirdly prop my body up with three pillows to find the EXACT angle so my left arm wasn't on fire all night. I'm enjoying life again. For months I couldn't attend concerts (tried and nearly had a mental breakdown) or enjoy the beach or enjoy my yardwork (which actually triggered this latest pain bout). Am I out of the woods? Far from it. Which is why I've been going regularly and need to 'do my homework' of stretching and cardio to not have her keep fixing the same problems. Is it expensive? Well, isn't life? If I could write a check for $10,000 or $20,000 to have this pain stop, would I? Absolutely. Chronic pain is very debilitating and depressing. Was it all Sarah, or did my meds and PT and gym regimen finally kick in? I don't know. All I know is that by Day 3 after the INITIAL visit with Sarah, I was a new man. I have a watch that tracks my sleep score. It went up. A lot. So medical massages need to be part of ALL of our lives. If I ever get this pain situation under control, I will STILL continue with Sarah once or twice a month. Don't let it get away from you. This should be covered under insurance and maybe someday it will be, because it is by far the most important phone call I made during my last 6 months of hell. But now, I'm going to see the Oasis reunion concert this weekend, I danced HARD to a reggae band a few days ago, I'm doing yardwork, and enjoying and appreciating life again. We talk a lot during our two hour sessions, and she's also got my mind and perspective in a better place. If you need pain management and posture analysis, go to Sarah. Run to Sarah. She's a HEALER. An actual healer.

12/2 Update: Sarah: I added a screenshot of your spam texts. There is no option in the spam texts…read moreto reply stop. The only option I have is to report junk. And when I report junk, I will get a different spam text from you from a different number. WORSE experience ever!! I went here years ago and had the worse experience here. I got a facial and a massage. They used low quality products that gave me a bad skin reaction. The owner (I believe her name is Sarah) is shady, unprofessional and dishonest. It has been years since I have been here, yet I still get their spam texts at least once a week.

From start to finish, this was an amazing experience! Tina at the front desk was responsive with my…read morequestions over the phone and joyfully showed me around the beautiful spa and outdoor balcony "chill" area. Tina was also attentive throughout my spa day, encouraging me to stay and relax a while after my massage. Lynette was my masseuse and she knows what she is doing! I added on the cbd and aromatherapy to my 90mim atone massage. There's a small steam room and shower- they seem to do a great job at staggering appointments so it does not get overcrowded! BONuS- you can receive Mariott bonvoy points!!

The spa is quaint and peaceful. From initial appointment setting to checking out - excellent…read morecustomer service from April :) The spa is a boutique spa, small but has several amenities: showers, steam, lounge and a nice wrap around patio that faces the Mission. My friend and I had the special that included a facial and massage. The massage and facial were terrific. After our treatments we were offered champagne and trail mix snack. We had planned to go to the pool, but since we'd never been to SJC, we opted to walk around the cute downtown. Note, the pool is not part of the spa amenities but you can ask to use and they may be able to accommodate. All in all, great day at the spa with my BFF!

945 am, Saturday, May 16, 2026…read more It's been a minute ISpa since my last visit. I don't know how long, must be years? $40 for single entry, limited to 6 hour maximum. There still is the 10 pack deal, total of $50 discount. New to me are the leather chaises and massage chairs in the common area. Is it me? The leather chaise absorbs body heat especially after the Fire House. It was possibly the heavy cotton uniform that you're issued. Seemed like the females out numbered the males 10:1. So many pink uniforms in the common area. It's unfortunate that there is no talking allowed in the Fire or Salt houses. Even with whispering, it's very annoying and bothersome. I suppose it could be worse but it really disturbed my relaxation. Even though the spa provides free soaps, shampoo, and conditioner in the showers, it's still bulk industrial cleansers. It dried out my skin, didn't feel very good after showering. It's just slightly better than rinsing off the sweat in a hot shower. The men's TV room was blacked out, no TV on, a large quiet room. But, who can find peace in there with loud snoring and other noises coming from outside or the AC ducts. The cafe is still there. Didn't eat but the delicious smell of bul-go-gi was so amazing. It got me hungry. You have the ability to charge purchases to your card on account by providing the locker number assigned shown on the provided wrist bungee key holder.

I went to Irvine Spa on a Saturday afternoon, hoping for a nice, relaxing escape. The entrance fee…read morefor single access to the amenities and common area was $40, and they accept credit and debit cards. There was plenty of parking right in front, though it was quite busy when I arrived. They offer full-body massages and skincare services, and the spa itself was clean and tidy, with very friendly staff. However, once I entered, I noticed the steam room wasn't hot at all. it was just warm, with sprinklers. The Jacuzzi felt murky, and the cold plung had too much chlorine which made my eyes burn. The steam room was the main reason I came, for a warm, muscle-soothing session, but it just wasn't relaxing. I told the staff, and the manager, Asia, was extremely kind and professional. She acknowledged the issue, refunded me, and explained that over the weekend, they do keep the temperature lower to accommodate the crowd. Still, I was aiming for a hotter steam, and I believe a proper steam room should have a strong flow of steam not just a warm room with sprinklers. That said, I left within 20 minutes but I give this spa five stars because of the cleanliness, the professional staff, and especially Asia, who handled everything with care and understanding.

I've been going to Hitomi for my haircuts for several years now, and she consistently does an…read moreamazing job! She is incredibly skilled and takes great care with her work. Beyond her skill, she's kind, easy to talk to, and creates such a welcoming experience. Highly recommend!

Been going here off and on for 15 years. It's always been a great local option without the hotel…read moreprice or the massage envy eww. Never had a bad massage but amenities are limited. Quiet room is always good.

After a really stressful week and day, I need to unwind and book myself a massage. Twilight was so…read moreeasy to book online and had great availability for a massage during the weekend which was so relieving already. I got a 90 minute Swedish massage with Daisy and all of my worries seemed to disappear along with a lot of soreness. I felt like a massage at Twilight really took the weight of the world off my shoulders and I couldn't be more grateful. It's such an adorable gem of a so as well with such a vibey atmosphere. Incredibly clean and all the staff we incredibly kind as well. Why are you still reading this? It's time to unwind at Twilight, seriously. Go book that massage and enjoy yourself.

My partner and I have been here twice now for a couple's massage. We had a great experience the…read morefirst time. The second time wasn't as enjoyable for a few reasons: 1) They were behind schedule, which happens. The real issue was the massage itself felt very rushed. Neither masseuses asked which areas to focus and instead went straight into the massage. 2) I opted for the Swedish Massage while my partner received a Deep Tissue. Swedish Massages are supposed to be more on the relaxing side. That wasn't the case here. The masseuse was applying a lot of pressure + the elbow technique made me feel like I was being kneaded like a piece of dough (in not a great way either). 3) The front lobby has had now a strange odor twice now. First impressions are important. Considering an air purifier as well as a light and pleasant fragrance such as incense, candles, or even an air freshener may help... This is mainly feedback for the management. We are willing to give this place another chance as the facility is in a convenient location. We ask that you provide a quality service to all customers despite mishaps such as being behind schedule.

The best massage I've ever received. Leslie and Roan were amazing! They made my husband and I so…read morecomfortable and relaxed and ensured our experience was special. The perfect way to decompress and recover our bodies after our wedding day.

We got the couples massage. We usually schedule 75 minutes but today we only did 50 minutes-- too…read moreshort!!!! That was the only issue. I had Lucy and she was applying the perfect amount of pressure! It's always a quiet, relaxing environment, from the moment you walk in. The receptionist is amazing and so friendly.

Absolutely love this place! I've always had great customer service and thoroughly enjoy my…read moreexperience. I go at least once a month and if I had more time, I'd go more often. Great experience for the cost!

My 18-year-old daughter recently went here for her very first professional massage. While the…read moremassage initially seemed fine, several aspects of the experience were concerning. The service cost was $60. My daughter paid with a $100 bill. When the therapist returned her change and my daughter went to pick it up, the therapist placed her hand over the cash and said, "Tip." There was no signage or communication beforehand indicating tipping expectations. My daughter explained this was her first massage and that she wasn't aware. She then left a tip anyway, to which the therapist responded, "That's it?" This left my daughter embarrassed and uncomfortable. The following morning, my daughter asked me to check the back of her neck because it was sore. At that time, I noticed a visible bruise in that area. My daughter shared that the therapist never checked in regarding pressure during the massage. As a first-time client, she assumed the discomfort was normal and didn't realize she could or should speak up. A professional massage therapist should regularly check in with clients...especially first-timers...about comfort and pressure. Between the lack of communication during the massage and the unprofessional handling of tipping afterward, the experience fell short. I hope this feedback helps improve client care moving forward.

I arrived Friday to Ayres Hotel . I contacted Mary , owner of Athena Spa, Saturday morning hoping…read moreshe had availability for a massage, she responded quickly , and was able to accommodate me. Mary is exceptional , had a massage with hot stones... FABULOUS. She made me feel wonderful, and relaxed on my birthday weekend . The Spa is clean and beautiful . Highly recommend Mary, Athena Spa, and Ayres Hotel Thank you again Mary.

I set up a couples massage for our 8 year anniversary never having gotten a massage before. We…read moredidn't really know what to expect and were a little nervous but Mary, Comfort, and Janice were wonderful! They made us feel relaxed and we both walked out of there feeling like whole new people! It was wonderful and we will definitely be coming back again.