The Cinema is actually located inside Bluewater, so parking is not a problem and its free, seats…read moreare purchased on line or purchased from counter, where they will issue you a seat numbers (yep, you do not have a choice on which seat you are sitting on, could be an issue if they seat you in the front!). It is pricey, but for a nice night out with your spouse, This is a very comfortable place to see a movie. If you're going to spend the money to go out to see a movie you may as well be comfortable. It is worth the extra cost.

We are very lucky not to live too far from Bluewater for Showcase Cinemas, they have 12 screens and…read moreincludes an IMAX screen, with usual 3D showings and Normal screenings and the sound and picture quality is as always fantastic! every screen I have visited over the years the cinemas are always very clean and tidy, the foyer always has many promotional advertising items to promote future films (see my pics) drinks, popcorn and Doritos along with Chocolates are also available to purchase before the films. I am only giving this 4 Stars as I think that there always seem to not be enough staff serving the customers and the queues always seem long unless you have pre-booked online and you can retrieve your tickets from a terminal on the wall with your credit card.

Update:12/10/23 Messaged Vue again to chase the matter up where they instructed we should email Vue…read morecustomer service to advise them of the incident so it could be investigated!?!? - So nothing has clearly been done & we appear to be going round in circles with no customer service back up or support what so ever! Update: 6/10/23 Vue advised they were logging a complaint due to the incident & would be in contact with us which they did follow through via email confirming they'd be back in touch again once they'd looked into the matter but sadly we've not heard back!... 6/10/23 Last night on the 5th at 20:10 I had gone out to watch the new saw film in the Thurrock lakeside bye branch. I have never been so disgusted and humiliated in my life. The seat I had been allocated was not checked and the person in the prior film had urinated on it. I had been sitting there and only noticed till I got up for the first time at the end of the film that my clothing was damp. I have got the managers name (leon Francis) who was on duty last night. He said he could not do much or help assist in the situation that occurred at your venue. Which has resulted in me having to drive home in the same cloths. Which also means been in my car so now I will have to pay for the car to be valeted and also all my cloths taken to a cleaners. I am livid at this situation and disgusted at how poor this has been managed the fact I've had to walk around and drive home with someone else's urine on my cloths. I was eating in the seat touching it. This is incredibly unhygienic and am furious with the branch as nothing was helped to deal with the situation. I am appalled at the service and also the lack of checking of the seats. Something needs to be done! Vue customer services have been emailed full details of the incident

I've been here a couple times. First time was to try out the sofas to watch a form which is nice…read moreand comfy and it's an experience to watch a film like that. And the 3d movies here are great, I watched Star Wars and the seats were amazing and it was a wonderful experience. There are booking screens on the side so you don't have to queue up for the tills and the pic and mix sweets have a great selection which every so often I'd just go to the cinema for the sweets.

Love the deals that the cinema do, ie movies for a £1 and some for £5, the seats are comfortable…read moreand there's enough leg room, its always clean, amd there's a in-house Starbucks, the food could ne more reasonably priced though

One of the best cinemas in Crawley, the only cinema in Crawley lol…read moreIt's clean and tidy with comfortable seats and the cinema has a nice temperature most of the time. A standard ticket is very expensive at around £12 a ticket. So for £17.50 a month you can become a Cineworld member and will have unlimited movies and 10% of food and drink. When to have this card you can book online. The trailers last generally for around about 30 minutes so you can always get in and watch the movie even if you're late. Free parking outside which gets filled up at peak times very quickly.

This is such a great cinema, a real traditional experiance. They have two screens, the larger of…read morethe two has a balcony and you can even sit on the back row in the double seats, how romantic!! My partner and I love sitting at the back, its a simple treat that cheers us both up. The second smaller screen is very intimate and is enjoyable when it is quite empty but I find it quite annoying if it is full up and there are people chatting or messing around. This is my one complaint about this cinema, I have seen quite a bit of silly behaviour from groups of teenagers and I know that this can be difficult for staff to deal with. I do much prefer this cinema to the big cineworld in Ashford for atmosphere and price, the only reason we would go to ashford is if the film we wnted to see wasn't on in Folkestone.

I love this cinema. It used to be the old town hall and was converted some 20 years ago to be two…read morescreens. The larger cinema has a balcony with the 2 seater love seats at the back. The seats in the larger theatre are a little small and uncomfortable but the ones in the right hand theatre have been replaced. What I love about this place is they still have a reasonable policy on charging for popcorn and sweets its only a little more than the shops, whereas at the larger multiplexes you end up paying more for a drink and pop corn than you did for the theatre tickets. This place is never a busy as a multiplex and its great for when you want to go to a new release film but cant be doing with the crowds at the multiplexes. Friendly staff, although it is upstairs so not good if you are disabled or need help.

UGC is a nice cinema though I would say they really over price on their snacks and drinks it's…read moredisgusting. The cinema itself is nice and clean and large. It's not too cold either like some can be. You can get hold cold and frozen snacks and there's also a help yoursel sweety bit ( but beware these bags are decieving at how much they way) There is also a bar but you do have to be over 21 to be served there Good day out for the family

Good cinema with a few nice big screens, lots of parking and plenty of choice of places to eat…read moreafterwards. Seats are comfy with a decent amount of leg room (although not as much as in some other cinemas) There are nine screens showing all the latest films, prices of drinks etc are a bit steep but to be expected when going to the cinema.

The screen and sound here are great. Everything else feels so dated and underserved compared to…read morelike a hundred + cinephilie places in the US. On the outside it looks like a temple to movies as you're getting close to it; it's a huge, imposing oval of a building in the middle of the street. But the temple illusion is shattered quickly as to get to the place you have navigate into one of several tunnels with some of the local homeless community and their respective full use of the place as a toilet. This is especially disconcerning if you go to a late showing. Once you get inside, your feeling will shift from slightly tense to slightly underwhelmed. The interior here is kind of like an AMC megaplex from the early 1990's. There's some light celebration of movies going on but it really doesn't appear like some flagship for the BFI, especially given the gravitas they employ on their movie collection video they play before many movies here. Food is also really underwhelming compared to nearly all higher end theaters in the States with full service; I guarantee if you were to visit the first Alamo in Austin that was converted out of a dumpy old 1970's style four theater complex you'd find that experience an order of magnitude better than what you'll get here (and that's before we get into just the attention paid to the love of cinema bv a company like that compared to the vanilla offerings here!) LIke I wrote before, once the movie starts it's very good. If you have a BFI membership like I do and can access the VIP seating, they definitely have more legroom than anywhere else I've been in the country. But overall experience is just deeply underwhelming and they should really overhaul this whole place to truly immerse people in the love of film - even the Everyman chain in London does a way better job of this than this location does.

BOOOOOOOOM! That is…read moremy experience here in a word. Yep just one word...but this is me and I have way more to say than just one word so... This place is amazing and if you love cinema and are going to see a spectacular then I would recommend popping your bottom in one of their super comfy seats. Warning: fear of heights, just don't bother! I saw Batman here and as a HUGE comic book fiend it was superb seeing the portrait stil shots displayed as they were intended. God bless the IMAX! Oh and its nice and convenient right by waterloo .

they kicked me out for being on my phone i explained i was messaging my dad whom is in hospital…read morethen rudely talked to me and threw me out

Terrible customer service after manager at Redditch refused us entry during the opening adverts and…read morethen tried to have security throw us out. Instead security were fed-up with the behaviour of the manager and asked us to complain to the company Vue and the shopping centre. CS gave me 2x free tickets (worth £5 given Meerkat 2-4-1) which ran out during Covid so never used and CS refused to re-send.

One of my favorite places to go watch a movie. People who work there are so so friendly and always…read morestrike up conversation with you- better than the Odeon in Tunbridge Wells. The prices are so good here and would highly recommend visiting here :)

If you love films, but hate the processed-plastic-up-sell-rip-off-hastle of the multi-plex the Kino…read moreis for you! Fantastic seats, great atmosphere, very few ads, great sound, good selection of films, club membership reductions & so much more Sunday mornings are for kids £5 per kid & 1 parent goes free with every kid!! Also in Sevenoaks but have never been!

ALWAYS friendly staff and the place is ALWAYS clean - auditorium, screens and toilets. Has become…read moreour 1st choice to look to if a film is coming out we want to see. No trouble parking as served by large carpark. Only whine which relates to the Odeon chain itself I'm sure is the food pricing - eye watering - and sound levels of the films - deafening at times !

This is my local cinema and I have been coming here for quite some time now. The good thing about…read morethis place is that it's a bit out of the way so it's generally not too busy. The bad thing about this place is ALSO that it's a bit out of the way so it's not that easy to get to. Even though it's next to a leisure/sports centre it's not very well served by public transport (there's only 1 bus) so unless you drive it's difficult to just pop by after work, but they do have plenty of parking space if you do drive. It's a big enough multiplex from the odeon chain so you get a good selection of 2D & 3D movies. As with most other cinemas... avoid the snack/sweets/popcorn.

Fantastic little funky cafe with great service, comfy sofas & wing chairs, clean toilet…read more Had a pot of Yorkshire Tea & Sausage Bagel with locally sourced sausages. Tables outdoors front & rear, great cakes and coffee too!