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    Ode à la Rose

    3.7 (38 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Ode à la Rose Photos

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    Flower arrangement is gorgeous but arrived smelling like cigarette smoke . I ordered in valentines perhaps it was the driver or someone outside of the shop. They were boxed well and perfect outside that

    Sunflowers
    Olivia S.

    I recently received my second order of flowers from Ode a la Rose. Both times, these orders were gifts, and lucky me! To start, Ode a la Rose offers beautiful and efficient delivery packaging. Your flowers will arrive in a large pink box, submerged in water for transport. The flowers themselves are lovely and come with food and care instructions. Highly recommend!

    Our beautiful gift.

    Bravo bravo bravo. From a to z your efforts are exceptional. The packaging, your detailed instructions on how to continue with their original loving care and beautifully designed note did not go unnoticed. You make the recipients of your work feel that ours is the only arrangement that you worked on that day. That is rare!! thank you thank you. R and C

    Stephanie R.

    Gorgeous! I received flowers from my sister (lives out of state), and they arrived beautifully packaged. The arrangement is gorgeous, and I loved that I didn't have to trim them or do anything on my part but simply enjoy them. This is what receiving flowers is all about!!! Love their cute logo, and the tiny details that Ode a la Rose does. They are sweet and welcome elements of surprise. I will order from them in the future!

    The Lara bouquet with 25 stems and antique brass vase
    Dina E.

    Ooh la la, Ode à la rose! Beautiful fresh, french inspired bouquets! Loved the seamless online ordering and elegant floral selections offered by this West Town florist I found randomly online. The roses looked stunning, although I settled on a brightly colored arrangement in an antique brass vase which looked cheerful and sophisticated. The arrangement was delivered on time, flowers were fresh and fragrant and I will definitely use them again! Who wouldn't want a beautiful bouquet of flowers delivered in a Parisian pink box? Très chic!

    These flowers are 3 days old.
    Tidiane L.

    Worse florist EVER! I will not recommend this place. They deliver horrible flowers. The flower are not fresh and dies within a couple of days. Please see attached picture. The customer service is even worse. They would not replace the flowers or issue a refund. The manager "Brecken" was dismissive and full of excuses when I reached out.

    Chris M.

    Omg. How are the reviews not a full 5 stars??? I ordered from here all the way in California for my best friend's birthday. I had no idea she was out of town for her birthday so they called me to let ME know my friend was out of town for 2 weeks and that they'd be happy to rearrange a bouquet and resend to her when she returned. Who does that?? She was so happy to receive them when she got back and they were gorgeous. I'll be using them again for all my friends in Chicago!

    My order number!

    Don't trust this service, I bought roses from the for 250$ they were supposed to be long stem roses they weren't. I called and spoke with Mike when I ordered the roses he said " Yes they are long stem roses they are about 24inch" which I don't know in the actual length of a long stem rose anyway, When I arrived to pick the roses up she gave me the roses in a cardboard box and i immediately knew they were just regular roses, but I gave them the benefit of doubt. I asked the women who gave them to me and she said "these are the roses we have". I called customer service right away. Aki help me out a bit, when I arrived home to get a closer look at the roses, I saw right away they were just regular roses, not only where they not 24inches they were only 17inches no different than Costco. I sent the photo to Aki right away so they can figure this out, they wanted to do an exchange for me but I already felt scammed so I ask for a refund. After talking on the phone with Aki again she told me in order to get a refund I need to drop the flowers off which is ridiculous after everything that happened. I explained I live 25min from the warehouse you guys can come pick them up. About an hour later they said okay we are coming to pick them up, but we are going to charge you a 25$ pick up fee. At this point just come and get the flowers I'll just loose out of my 25$, I don't want to deal with this. Honestly I feel like this entire operation is a scam, stay far away from these people! Btw the roses the gave me for 250$ are nothing different from Costco roses!

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    21 days ago

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    8 months ago

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    4 years ago

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    4 years ago

    My husband always get me flowers from here, but last couple times,.. flowers no last long, dont seem fresh.

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    Ask the Community - Ode à la Rose

    Review Highlights - Ode à la Rose

    The packaging, your detailed instructions on how to continue with their original loving care and beautifully designed note did not go unnoticed.

    Mentioned in 2 reviews

    Read more highlights

    Chicago Flower Exchange

    Chicago Flower Exchange

    3.8(13 reviews)
    3.3 miBridgeport
    $

    It's always weird to me when businesses don't let me spend my own money with them. I tried to buy…read moresome flowers but it was only $15. I went to pay and was told it was a $25 minimum. It's just weird at this point in time. Especially with fifty other flower shops to choose from.

    If you're looking for beautiful, long-lasting flowers..this is the place for you. If you are…read morelooking for customer service..RUN elsewhere. We stopped in Thursday before Mother's Day on a large last minute decoration request for our job. It was my first time there and I've never bought flowers in bulk so it took us some time asking questions and running numbers. The first interaction that left a bad taste in my mouth was a worker barking at me to stay away from the carnation buckets that another worker had said I could choose from. "There's nothing back there for little girls" was his way of telling me, a 33 yr old WOMAN, not to pick from the carnations. I wanted to immediately leave, but knew we needed these flowers and this may be the only place we can find a large amount last minute. Then, when we finally were ready to check out, the owner (or the man behind the desk) was adamant that our client's card numbers weren't going to work because he needed 16 digits. I explained AMEX only has 15. It seems their systems are dated, so the owner had to call the card reader vendor which held things up and a line began to form. We didn't want to cause stress for anyone so we assured him multiple times he can take other guests before us so they didn't need to wait. He declined and continued to insist that it was our fault we didn't have the correct card numbers, but continued to speak with the vendor (who later confirmed that AX only has 15 numbers...). None of the other customers were complaining at all..but the WORKERS started making unnecessary and rude comments about us and how long it was taking. I was on the phone with my boss trying to figure out another option while the owner was on the phone with the vendor and things were feeling really stressful already, let alone having staff talk about us in front of the entire store. "This has turned into so much of a nightmare." "This is ridiculous." I told one of them that we had offered for others to go ahead of us in line, but he said they couldn't because the car had been loaded already. Finally, I was so stressed that I put it on my personal credit card just to get out of there. Rushed out of there with my receipt only to see they had unloaded my car- so now I had to wait for them to reload...after they were rushing us! Never in my life have I been heckled at by the employees of a business where I am spending $1000...I was shocked and felt disrespected..like they thought we didn't have the money to cover our bill, and that just because we took longer than an average transaction, we were inconveniencing them. The only reason I decided to still purchase with them is because it was last minute and right before Mother's Day and our options were slim. But to choose to return...absolutely not.

    Photos
    Chicago Flower Exchange
    Chicago Flower Exchange - Formerly located at location of Howie's at 1310 S. Wabash

    Formerly located at location of Howie's at 1310 S. Wabash

    Chicago Flower Exchange

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    Ode à la Rose - florists - Updated May 2026

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