The phlebotomists here for the most part are excellent. The folks working the screening area are…read moreslow and this morning I was told there was an hour and a half wait just to get on the questions. WTF. There are two other plasma centers in Kalamazoo, neither one of them is nearly as slow. What a crap show. What's funny is that the owner replies call us so we can discuss this,but they've had the EXACT same problem for 15+ years.

Almost everyone here is reasonably nice except for Jadah. She is a pure ass hole. Calling her rude…read moreis an insult to rude people. She can stick but she has the crappiest people skills imaginable. telling donors to hurry up cause she called their name twice is unacceptable. No people skills at all.

I donate platelets here. Platelets are often used to help people with cancer. If you have…read moreAB-negative blood type, they can especially use your platelets, but ALL blood types are welcome here for platelet or regular blood donation. For a woman to donate platelets, she must never have been pregnant. Thus most platelet donors are men. It takes about 1.5 hours to donate platelets. Much less to donate blood. Workers are nice, competent, laid back, and environment is peaceful.

From the owner: We are stronger together! Based in Grand Rapids, Versiti Blood Center of Michigan (formerly…read moreMichigan Blood) combines the strength of blood centers in Michigan, Wisconsin, Indiana, Illinois, and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Michigan hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

They move at a glacial pace. I've been waiting an hour just to be seen and no one else is even in…read morethe lobby .

Bruised from bicep to wrist, entire inside of my arm. Pain is not awful but still here 7 days…read morelater. They don't seem to care told twice I would receive a call back to check on me. Didn't happen. They infiltrated my arm with blood and saline and a week later recommended I seek medical care. Are they going to pay for that Dr. visit to make sure my arm is ok, that there's no nerve damage or trapped fluid. Short answer no. Obviously I wont go back there neither should you. Now I feel bad they have some good people there who treated me well the first 3 times I went. I guess they need to figure out how to properly respond and treat people when one of their staff makes a mistake.

I decided to try this place. Looks like im going back to csl. I felt like I was treated asa…read morelowlife there. Like no one falls on hard times. I asked a couple simple questions. And commented on a couple things trying to be nice and have a conversation. They looked at me as if I had 2 heads. CSL might not be all that but there staff are much more pleasant then here. Definitely will not be recommending this place to anyone.

I'm a regular and I find the staff friendly. It's a relaxing place to watch shows on my phone and…read morealso help save lives. They don't close unless the powers out and their staff remain dedicate even through the Covid crisis. Lines were a bit long pre-crisis but it was not an issue if you plan ahead. Eat healthy, drink lots of water, bring a fully charged phone and you can make it to the 100 donation club like me.

I had the worst experience in the times I've given blood. I had a hard time getting to the app and…read moresigning in, then I couldn't get to the rapid pass. I went to my local drive at Community church douglas. That's where I've given blood before, and they said I was two days early and to come back in two days (May 14) my last donation was on March 6th, which was about 10 weeks ago. My blood pressure was probably too high to give anyway by this time. They really angered me this time and I may never come back!!!!!

Amazing friendly staff and a comfortable environment for donating... coming here makes giving blood…read moreas enjoyable of an experience as it can possibly be. If you can spare the time, platelet donations help make the donation go even further - I just started into that and it gives me some extra time to catch up on the reading I try to do otherwise but inevitable run out of time. It usually takes me between 90-120 minutes. Even whole blood donations are importantly for the community - anything you can give makes a huge difference for those in need.

My experience this past week was anything but stellar, making me question any future donations…read morethrough Versiti. I had responded to a 'low blood supply' message. The staff was cordial when checking in. However once I began to donate, the techs spent the entire time interacting with each other, behind my head, giving me no feedback. I felt like an inconvenience. I have never bled out after donating, having given a few gallons over the years, but did this time. Blood was on my arm, floor, table, etc. It took a bit while I had my arm raised with pressure until clean up was begun. Areas of blood were cleaned first, but beyond my arm, nothing on me was cleaned or checked. I found blood on my clothes when I returned home. Again, I felt like an inconvenience. No apologies were made. It appears that Versiti does not desire feedback as I have never been contacted post donation with any type of a survey. If you desire donors, I could give you a few suggestions. It appears that Versiti is in need of a transfusion in professionalism.

Was told that i have to make an appointment to be seen. Called at 8:40 am and the phone rang about…read more15 times before a recorded messages ask you to leave a message. What is the point of making an appointment?

I didn't have a good experience the first time I tried to come here, but they have made much…read moreimprovement. Friendly, efficient, and competitive rates.

Came here with my sister to take the CPR/First Aid/AED Adult and Pediatric certification that is…read moreblended course. I booked the class via phone, the CSR was really helpful and efficient in booking the class and providing the information about the course. After paying and confirming my info she said I would get a receipt email and another with access info into the account since there is the online class portion that must be completed before going in person for the second half. I did get the receipt but not the account info, I reached out to their online CSR, they sent a reset password email to help access the account. The online class is pretty informative and can take anywhere from 3-4 hours to complete. There are seven modules in total. For the in person class, it is recommended that you show up 15 minutes before to check in and bring the email or print the proof of your online completed class. The instructor was very helpful and taught efficiently to help deepen one's knowledge and put into practice what one has learned from the online portion. The class was 2.15 hours and went by quickly. Highly would recommend whether it is for work purposes or in general for being prepared for emergencies. Also it's fun to do it with a family member or friend so you can be partners :)

Great!! Staff is fast and efficient. Friendly!! I'm in and out in no time. Always come for the…read moresnacks. Conveniently located!!

the staff is awesome and the service is great too friendly people always polite and always happy to…read morehelp i will always come back thats for sure

Went to donate for first time Required educational reading, video, questions took about an hour…read more Had to have medical/physical exam as expected. Person conducting test unknown title. Due to some of my medical history she consulted medical director who was in office. Medical director stated I definitely did not have what I say I had in my medical history or "l would be dead". Then they promptly disqualified me. Complete ignorance on their part. I'm guessing no one has any sort of medical training. I should have known what I was getting into when I walked in and there was an armed guard at the door.

To all involved in the care of Linda Tripplet Gubi King;…read more It would be impossible for me to express my gratitude to all of our friends for the love shown to Linda and I over the horrific events of the past 30 days. It's beyond comprehension to find the love that was exhibited to Linda and I from the Elkhart General Hospital ICU staff, the Indiana University Medical center ICU staff and all their wonderful people from the valet parking to the 6th floor. These are incredible loving people. Linda loved every one of them. She had special names for all of her caregivers, she loved them so much. A special, special, special thanks to our ever so loving church friends that stood by Linda in her time of need and me in my time of sorrow. Your love is beyond belief. An ever so humble Thank you to Jack and Karen Rorie our pastor and wife at The Sanctuary church in Osceola, IN. In the most critical time of Linda's sickness they spent 3 nights sleeping on chairs in the waiting room in their concern for my precious lady, what awesome love. And Nina, Joe, Bob, Jane, Sue, Floyd, Gwen and the Sharp family a special thanks for your help in time of need. God bless you all for your amazing loving care. Thank You, Roger King

I love this place! I donated at Octapharma for several months until someone told me about this…read moreplace. It is night and day. Biomat USA is clean, newer equipment, and the staff is organized, knowledgeable, and super friendly. They genuinely care about each donor. Highly recommend this place..