I don't usually leave reviews, but my experience at Oak Lawn Express Care was honestly really…read moreuncomfortable and concerning. When I arrived, I was the only patient there, yet everything still felt extremely disorganized and slow. What stood out the most was how confusing the check-in process was. The front desk staff asked me to spell very simple words (like "circle"), and there seemed to be a lot of confusion over basic information. It made the whole interaction feel awkward and unprofessional, and it actually heightened my anxiety to the point where I started stuttering while trying to answer questions. When I was finally seen, the experience didn't improve much. The nurse practitioner seemed genuinely confused about my medication allergies. Even after I clearly explained my reactions and history, she still appeared unsure and kind of just blanked out instead of addressing it confidently. That was honestly the most concerning part, because I didn't feel safe or reassured discussing my health. Overall, the experience felt disorganized, uncomfortable, and lacking in clear communication. I understand that mistakes happen, but in a healthcare setting, especially when discussing allergies and medical history, there needs to be more confidence, clarity, and professionalism. I left feeling more anxious than when I walked in, which shouldn't be the case after a medical visit.

My husband was very impressed with his care from beginning to end…read more His wait time was 5 minutes and he was seen by Dr. Jeff Lee who was professional and quickly diagnosed his condition. Prescription was waiting for him when he went to the pharmacy.

Worst "hospital" in human history. Sound like I'm exaggerating? Think again !! I walked in…read morethere for dizziness and felt like I was having a stroke. The place was completely empty. Now I know why. Because no one wants to be part of their shenanigans. The charge nurse looked at me with this stupid look on her face when I walked in, with the kind of look of "what the heck are you doing here at this hour"? (It was around midnight). Then she didn't even ask my symptoms !! She saw me holding the side of my face and proceeded to ask for my insurance info and I.D. Took her 5 solid minutes to even ask what's wrong/what am I here for !! This place was also dingy and dull looking. Listen folks, this place should be closed down for incompetence. If I could give this place a negative -15 stars I would.

I came in with a severely swollen and painful foot. The intake lady was amazingly kind, supportive…read moreand efficient! She explained everything clearly and the nurse came for me right away and there was literally no wait time before the doctor came in and set me up with an ultrasound for the very next day which was a Saturday. Everyone I came in contact with was professional and looking out for my wellbeing. I highly recommend Pipp for quality care and super supportive staff!

I've been a patient of FHC for over 15 years - since I arrived in Kzoo, whether employed, insured…read moreor not. Very please with the staff, from security to medical to pharmacy. Love it that you can usually be seen very quickly.

Takes forever to get dental appointment. Dealt with them years ago and got never get appointment or…read morereturn call on final fitting for dentures. There was only one person "authorized" to make appointments and that person was never in office and never returned calls. Unfortunately my Medicare advantage plan covers only "fast food" dental clinics. This one was better than the worst of them. Jury is still out on this go around.

This was the worst blood draw experience in my life. They…read moresaid "I had no veins" in either of my arms. Historically I've always been told I have good veins, very easy to find. They then tried to draw my blood through my hand. They put the needle in, then after a few minutes said "this vein doesn't seem to have any blood in it." They then said they couldn't draw my blood due to lack of veins and lack of blood and to come back another day. There were 2 other individuals that were in the waiting room with me that had the same scenario. One of the two was coming back from the day prior, when they had been poked all over their arm area and now had bruising all over their arms. Don't go here. I don't believe they have qualified staff.

Great prices for blood work. The phlebotomists are phenomenal and very friendly. They definitely…read moreknow what they are doing!