Simple diagnostic blood draw at Quest on Gull Rd, Kzoo. Clean. Convenient location. Fast…read more Efficient. Highly recommend.

I am very satisfied with the level of service and professional courtesy given during my many…read morevisits. They will let me know if a test will not be covered by my insurance. I prefer their lab over those of Borgess and Bronson hospitals.

Best in the state with accuracy. The employees and scientists are all knowledgeable, kind, and…read moregreat at answering every question. Plus they are woman owned with Michigan roots, which is nice to see in the industry. I recommend everyone I know to tell their friends to hit up The Spott for all their safety compliance cannabis testing needs

I thought this was going to be a great place to take my mom for geriatric care. We went here for…read morealmost a year. The NP was very nice and seemed caring. I wrote her a letter asking for help with a prescription but she never called me about it. I went into the office to ask for help with it a month later and was assured she would call me. She never did. There is absolutely no follow thru when requests are made. I tried to find out the results of a urine test and no one would get back with me. They referred her for several tests but didn't use the right diagnostic codes so her insurance would not cover them so they didn't happen. Any time you call you go thru a call center which is frustrating. Messages either aren't sent to the provider or the provider does not follow thru and return calls. I received a call from the manager about this and he said to call him if there is a problem. I tried that but he was already gone for the day at 5:15. I'm taking her back to her previous PCP who isn't a geriatric specialist, but at least he returns calls and has an educated staff so multiple phone calls are not made. I would not take my family member to this place again.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Kalamazoo clinic today.

I have labwork every 3 to 6 months. Regular as clockwork, a consequence of the wild and salacious…read morelife I never led. I find my experiences at the Outpatient Lab at the hospital nearly the same each and every time: I always aim to avoid peak times, e.g., first thing Monday morning, lunch hours. I just hate waiting. And since the remodeling - which turned a big not very private space into a bunch of private rooms - I find the blood draws go quickly. Each time, the interaction with the employee who confirms demographics and insurance is impersonal at best and at worst sour and constipated. When I have had many more cordial interactions with people who work at the local Secretary of State offices, it says something about how certain Bronson employees are trained. I suppose those whose job is to squeeze money from patients for a for profit hospital have it bad. It shows. In contract, the interaction with the phlebotomist is always top notch. My youngest brother and my parents, all in the medical field, could draw blood with their eyes closed. I heard stories about phlebotomists who were insensitive dolts who poked needles into arms for the purpose of getting the biggest, purplish bruises, but I have yet to run into one at Bronson. The phlebotomists ask about my comfort and are sensitive to not cause pain, they are careful about maintaining a sterile environment, and they do their job capably.

The woman that checks you in is a delight. She's personable, professional and thorough! She goes…read morethe extra mile. The lab technicians are to. Nice facility.

With it without an appointment I have always had fast and efficient service. The desk staff are…read morereally fun and quick and obviously know what they're doing. I've been using this lab for several years and the phlebotomists have always done their job very well. I also got my results in under three hours!

Even though they were busy, the staff was friendly, patient, helpful and quick. Diane especially is…read morekind and very welcoming.

Friendly staff!…read more Close to home, Bronson cares! No Issues! Simple X RAY in and out in 10 minutes! That's all I've got! MICHAEL B, RACE

As always, I received Fast, friendly awesome service!! Highly recommend!!!!…read more SATURDAY HOURS ARE 7:30-12!!

Bronson Rambling Road Pediatrics has always provided a welcoming and inviting atmosphere. I have…read morenever had an unpleasant experience. My son who is 8 years old sees Dr. Dodich and really enjoys her. Kids usually don't like going to see a doctor, but Dr. Dodich always makes our time with her so wonderful. I can tell Dr. Dodich is passionate about what she does and the kids she sees. She always takes the time to listen and answer both mine and my son's questions and explains things very well for my son to understand. Her guidance with my son's care has always been so appreciated!

Great doctors and office staff very pleasant. If you have a sick child, you can get an appt the…read moresame day.

They were professional. I'm not sure why I was there! If it…read morewas about lab work, I was excellent as usual

I was diagnosed with breast cancer three months ago and have made several trips to the hospital,…read moresome being repetitive. At my first appointment, my Xray was sent to a person working out of their home. She stated there was a lump on my left breast. Several appointments followed and this date, March 24, 2025, I received a call that they were discharging me from the hospital, stating that I upset one of their female employees. I have owned a legal office my entire life and am fully aware that such action is against all statutes and laws and will pursue legal action. They have refused to acknowledge my request under FOIA. Many people have complained about Bronson lately. I have lost three children and my husband in a period of four years, all in separate incidents and I have one son left who is horribly distressed by this action.

I have never had a mammography, so I have never been a direct recipient of services here. But my…read moregirl has, and her opinion is one I value. She had a mammography completed today while we sat in the waiting room. Afterwards, she said, "They're organized. They're efficient. They run on time." She received the results the same day. There is no direct access to the center from the ramp (the ramp maxes out at the 4th floor). So, from the parking ramp, you must enter the hospital, turn to the right and enter the elevator, and go up to the 5th floor. A right turn, and then a left turn, and you are the center's doorstep.