I've been to the Howell site 3 times to donate platelets. I've had near perfect sticks everytime…read morewith absolutely zero issues. The location is very clean and comfortable. I encourage everyone in the area to go and either give whole blood or platelets. It's always needed.

I donate blood regularly and would encourage everyone who is able to to do so as well. I only to…read morethis location once but it was easy to get to, parking was easy, and it is an area that isn't too busy. The staff and volunteers were very friendly (I believe the staff changes but I haven't meet a rude one yet) as well. The only issue is that they don't offer many times to give blood at this location but there are many other drives in the local area that you can find via their app or on their website.

This place is Great!!! Great staff, Great pay, Great service, Great staff.They are very fast, even…read morefor New Donors..

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

I'm a regular and I find the staff friendly. It's a relaxing place to watch shows on my phone and…read morealso help save lives. They don't close unless the powers out and their staff remain dedicate even through the Covid crisis. Lines were a bit long pre-crisis but it was not an issue if you plan ahead. Eat healthy, drink lots of water, bring a fully charged phone and you can make it to the 100 donation club like me.

first time as a return donor they didn't pay me my amount and I couldn't get no one to call me or…read moreanything it's been a week and still out of pay. here now trying again because my first time she poked me and blood went all over and it hurt like hell I think she perverted threw my vein or hit a nerve it was horrible and the medical staff wouldn't hurry and come over as I sat having the needle in my arm so I had to yell take the thing out and she did and blood went all over. I hate it here but that's my luck and medical didn't even make sure I was ok or ok to leave they the lady wrapped it barley n I left wtf. the process to being a new donor took 4 hours and then that happened why why why so slow and then don't give pay and poked me wrong nice job you guys the staff was nice tho I will say that but most don't or can't answer your questions only certain ppl can and they are always busy

Bruised from bicep to wrist, entire inside of my arm. Pain is not awful but still here 7 days…read morelater. They don't seem to care told twice I would receive a call back to check on me. Didn't happen. They infiltrated my arm with blood and saline and a week later recommended I seek medical care. Are they going to pay for that Dr. visit to make sure my arm is ok, that there's no nerve damage or trapped fluid. Short answer no. Obviously I wont go back there neither should you. Now I feel bad they have some good people there who treated me well the first 3 times I went. I guess they need to figure out how to properly respond and treat people when one of their staff makes a mistake.

They move at a glacial pace. I've been waiting an hour just to be seen and no one else is even in…read morethe lobby .

I didn't have a good experience the first time I tried to come here, but they have made much…read moreimprovement. Friendly, efficient, and competitive rates.

Was told that i have to make an appointment to be seen. Called at 8:40 am and the phone rang about…read more15 times before a recorded messages ask you to leave a message. What is the point of making an appointment?

Good experiences until yesterday. Apparently your texts have become overconfident in their…read moreabilities. Maybe if the first tech had been looking at my arm instead of looking up talking she would've actually hit the vein on the first try. Two text later we finally got it in. Too bad they were all too busy talking to notice that my yellow light was flashing. By the time someone noticed and came over and I had to ask for a ball it was too late. There was a clot in the tube! we know how bad you want that plasma so let's try the arm with the hidden veins. Three stabs later finally got it in. Too bad it didn't hold up! I can't believe I kept my composure through all of this. By now you've taken too much blood for me to just let you keep it so we're gonna try to force it back into my vein which wouldn't go because obviously there was still part of a clot in the tubing! I actually had to tell them to stop because the pressure in my vein was so great. I could tell it was getting ready to explode! So they gave me a Gatorade and let me know I would be paid for yesterday's visit. Too bad that both arms are blown out now. Not only is this how I planned on picking up a couple of Christmas gifts, but if I were to end up sick and in the hospital, the medical professionals would have a hell of the time trying to get any blood draw from me. Blowing my veins out and then deferring me for two months is like taking $400 out of my pockets. And that's on the low side. This is definitely open my eyes. Not sure I could suggest for anyone to ever donate plasma after my last experience there. And you guys came highly recommended. No way would I try any of the other places and seriously thinking about never coming back to this one.

I enjoy going, the workers are nice & courteous. They remember your name & keep a close eye on the…read moremachines that they are working properly.

Staff is very friendly and knowledgeable. Katie the phlebotomist is the best always friendly and…read morehelpful.

This place is shady. After botching my wife's donation, and causing a severe hematoma, they blamed…read moreher and refused to pay her. Over two hours of preparation, and administering the procedure, the untrained, incompetent succeeded in serious physical damage, for which they claim no responsibility, in fact being very rude to my wife, and suggesting that she was the problem, not the incompetent staff. They refuse to pay. Beware.

Last two times I've came here, well over 2 hours. Now going on 1 hour and not even getting my blood…read moredrawn yet. This is not worth my time, and the staff are overall unconcerned.

new owners suck. no matter how long youve been going there they will drop you $30-$40 at a time…read more then expect you to want to come in after dropping it. most of the people don't bother caring about the patients and just rip the needle out or leave you sitting while clearly in pain. wouldn't recommend at all unless you absolutely need the $40 you're gonna get. too stingy to give anymore

I have been donating here for years and today will be my last day returning to this disgusting…read moreunprofessional place.employees refused to pause a donation and tell this donor to get her dog she left chained to the door of her car and I nearly hit it. They joked about not caring it the dog got hit and I should just take it then caused a seen until police were involved. They find animal cruelty funny SICK

Friendly and efficient. I've never had a bad or painful experience plus I'm usually in and out in…read moreunder an hour