Went to this place recommended by my primary dr. On June 29,2026. First of all I waited 20 minutes…read morefor Chelsea Navarro to see me, when she came into the room she barely looked at my skin problem. I had a skin tag that needed to be removed it was very tiny, but everything Chelsea did and say was making me feel uncomfortable ashamed and disgusting She also kept saying keep the smell away, you smell or you don't want to smell.. I felt so ugly I don't smell but she made me feel like I do.. I'm so upset . She stated if I wanted a cyst removed it would have to be scheduled as a " Surgery " and that insurance will not cover it which I thought was strange. So after she made me feel like I was quasi moto, I scheduled the "surgery " to remove this tiny cyst on my back. After less than 10 minutes in the office she just kept saying don't pop anything don't irritate anything but she never touched me other than to remove 1 tiny skin tag. She made me feel so ugly & disgusting. As I went to pay my $20 co-Pay the desk girl said it's $85 I'm like what for ? She said insurance doesn't cover it! Today I get a bill from trinity health saying they billed my insurance and I owe them money.. then I spoke with BCBS & they informed me that after speaking to Caudill dermatology that they never should have charged me and I have a $60plus dollar credit, and that most drs take your co- pay and bill you for what insurance doesn't cover . I wonder if I hadn't called trinity, BCBS if Caudill dermatology would have let me know that I had a refund coming back or were they just not going to say anything if BCBS hadn't called them? Hmm ? So I hated the way they made me feel, the girls in the office are like perfect little stepford children. Robotic and unfeeling. I'm still looking for a good dermatologist but finally I had to say something especially when going to the dermatologist you have a skin problem so why would they make you feel worse. Highly recommend NOT going. Very Bougie! Ugh

I love Dr. Caudill and the rest of the staff. They're prompt, professional, and thorough.read more

What a wonderful experience! Appointment was scheduled quickly, the doctor was very knowledgeable &…read morecaring, answered all of my questions, & was very gentle. Staff here is excellent. I was nervous going in, but after X-rays & initial treatment, I would highly recommend this office to anyone with foot issues.

Stopped by to have my glasses repaired. The office and the staff were simply fantastic. I will…read moredefinitely return to get my next pair of glasses.

I have been going to Village Eyecare for several years. The staff has always been friendly, the…read moredoctors are amazing, and the frame selection is great. They've recently added several "eye spa" services. The BEST!

My husband had back surgery in 2018 by a neurosurgeon here in Kalamazoo. That surgery needed to be…read moreredone within 2 months. Being naive about back surgeries we thought my husband was getting the best care he could. After the 2nd surgery failed miserably a friend suggested that we see Dr. Nicholas Shroeder at OSOC. Within minutes of meeting with us he explained clearly why the first two surgeries had failed. By this point my husband is in constant pain and can no longer stand up straight. Dr. Shroeder explained what he felt the best course of action was going to be for Tom's situation. Dr. Shroeder had the new pieces needed for Tom's back made specifically for him in France. The previous neurosurgeon had just grabbed any rods and screws within reach. That was what kept Tom from standing upright. The picture on the right shows the neurosurgeon placed straight rods in his back. Losing the natural curve is what kept him from ever standing straight and in excruciating pain. The picture on the left is what was needed to give Tom the ability to walk and have a good quality of life again. This shows the difference between an excellent surgeon and one who should never be allowed to practice medicine again. The day of the surgery was a very long one. Dr Shroeder performed the 14 hour surgery to correct the neurosurgeon's mess. He actually had to rebuild Tom's back vertebrae by vertebrae. There were a few appointments before the surgery and a few during the next year. It is a 3 hour drive each way for appointments/surgery. Both my husband and I feel that the drive back and forth saved his life. I do not say that lightly. It's been 6 years since his surgery at OSOC and we are so grateful to Dr. Shroeder and his wonderful staff, especially Liz. Their knowledge, patience, compassion and kindness is so appreciated.

I wouldn't consider going anywhere else. Dr. Kassab is one of the nicest doctors I've ever met. He…read moreis an extremely talented and gifted surgeon, very attentive, kind, caring, and professional. He did my full right knee replacement 8 years ago and a full left knee replacement almost one year ago. Both surgeries were a great sucess with a speedy recovery. Dr. Kassab and his team are on top of the latest science and technology. They have their own Physical Therapist who are wonderful to work with, so friendly, encouraging, and knowledgeable. The physical therapists are in direct contact with Dr. Kassab so they are able to track and report your progress. Very highly recommended! Leanne Oxford, MI

Have seen Dr Zerafa for 9 years. I absolutly love this office. The Staff is super friendly and…read morecaring. I have seen Lisa and Rheannon at the office and find them to practice the same as Dr Z. I have Never had any of my worries pushed aside, they have always listened and treated me when needed. They are the best!!! I trust them with my family!!

As a retired Nurse, I have seen lots of MDs, This office on my first visit, was competent,…read morecordial, and just plain pleasant. I did not wait long. My NP was so very nice and knowledgeable, I even got to meet Dr Zarapa, who was equally competent and courteous. I give 5 stars for my first visit. Nora E. dr

I was living by myself and got dehidrated too often I asked to be admitted and I WAS .i am living…read moreat wellbridge of fenton. I LOVE IT HERE! tHE NURSES , NURSES AIDS ARE VERY SKILLED AND CARING. The activies folks are silled and very creative. I was a loner before I moved here but now I participating in activies all the time. I would love to see these fdollks get more money for what they do. I have observed other residents come to life in activites! I have observed nurses aids comfort folks with dementia. The housekeeping folka, therapists,and dinig room staff make this a warm, friendly and wonderful place to live.

My grandma was in the hospital after a fall that left her with cracks in two vertebrae. After five…read moredays they moved her to Wellbridge in Fenton for rehab expecting a full recovery. She was expected to do physical and occupational therapy each day, eat 3 great meals and participate in all the fun activities planned each day. Her back was in lot of pain but she was feeling positive as she did therapy and enjoyed the amenities of Wellbridge. Each day my grandma seemed to decline. She ate less and wasn't interested in the activities. They diagnosed her with a UTI and started antibiotics. I asked the nurses if something was wrong and if she should go to the hospital. Wellbridge continued to say she was fine and not doing that bad and "if a hospital was needed we'd send her there but I think she's getting better and will improve everyday". I asked repeatedly for the doctor who I never saw (there is one doctor for the entire large facility and he is usually only available by text to the nurses). I continued asking if she could be moved to a hospital because I felt she needed real medical care. The rehab people continued saying that everyday as she worsened ("we think she's getting better, no hospital is necessary") all the way up to two days before she died. The nurse told me that day "I expect she'll recover from these problems". I was extremely worried and did not trust the nurses, rehab workers or the doctor I never saw. She developed pneumonia in both lungs, developed edema and bed sores. Still the nurses and absent doctor insisted she stay there. So we trusted them and left her there. In her last day, the doctor meets with us to discuss hospice (two hours before she died), and talks about how she's been so sick for so long and it was just her time. Um, she wasn't sick two weeks earlier and maybe if she had received real medical care then she'd be here now. They didn't take her seriously as a real person or her health and allowed her to continue to decline until it was too late. They should have seen she was declining and alerted us, allowing us to try to get her help. They are a rehab facility and not a hospital. It is possible with expert hospital acre she could have recovered and at least be with us still now. The rehab personnel continued to come to her room to see if she up for a physical therapy session even on her last days when was half dead!! There is no communication between the absent doctor, nurses, rehab workers, aids to each other or the families of patients. I believe if you are strictly taking your loved one to Wellbridge for physical therapy and they remain in good health it would be a a very nice facility to be at. Also if it's an end of life situation and only hospice is needed it would be a good place to be. BUT if you're family member needs any kind of medical care, and declines during rehab BEWARE! Take them out immediately and get them to a quality hospital. Wellbridge will keep your family member hostage, provide minimal medical care, communicate with personnel and family very poorly or not at all, which can lead to the decline and then death of your loved one. I warn you, stay away from Wellbridge and keep your family safe. The facility, grounds and food are very nice, but the care is very poor and you will be left regretting your decision to go to Wellbridge after your loved one dies there. Like a guy I met in the hallway said to me the day my grandma stopped breathing in her room, "They say at this place you come in the front door alive and leave out the back door on a stretcher." My grandma came in ready to do rehab and left on a velvet covered gurney one and half weeks later. Shame on you Wellbridge for letting patients die. These are real people as important as you are but you treat your patients like objects coming through a revolving door. They come in alive and leave dead. I will always tell everyone I know what you did and about the poor care my grandma received while with you. I hope you go out of business and stop this tragedy from happening to other families.

Great place! Friendly staff and wonderful service I highly…read morerecommend this place!! Best massage therapist

First of all when I went here, I was really excited to come here because I was moving from a…read moredifferent state. I I came in expecting regular services how I normally get laser hair I do have melanin skin when she began to do the laser. She put some type of jail on my face which is I've never got that done before but long story short, the results did not work and when I called to kind of let them know to see if I could come in maybe for a touchup or something like that she told me that that's not something that they could do. She also told me that I needed to wait weeks to be able to see, but I get laser often so that's something that I already knew and she just was not trying to compensate me as well at all with anything not even a visit to see if if it's something that they could've did better so I don't recommend coming to this place. The customer service is great though.

The staff at this facility are AWESOME! The level of professionalism and beside manner is…read moreunmatched! I had a knee procedure and I had no pain afterwards. THANK YOU Michigan Specialty Surgery Center!!