Very pleased with the positive experience. The place is very clean, organized, and not…read moreunderstaffed, and the staff are friendly and personable. They get things going with a purpose. They make it easy from start to finish. The first time is a process, but trust me, it's all smooth sailing. I'm glad I switched Plasma places because so far, I'm pleased with everything. Service X10 Staff X10 Cleanliness X10 Friendliness X10 Organization X10 Minimized Wait Time X10 Convenience X10 Knowledgeable Staff X10 Parking X10 Care Quality X10 Overall experience 100% satisfaction rating for clutch service

Racist, don't go there if you are white. They will take care of the homies but let you wait 30 mins…read moreafter completion to get unhooked. I wound up just unhooking myself so they banned me. Good riddance

Donating went well. Love donating here, personal. Great place to donate. Great staff.read more

From the owner: We are stronger together! Based in Grand Rapids, Versiti Blood Center of Michigan (formerly…read moreMichigan Blood) combines the strength of blood centers in Michigan, Wisconsin, Indiana, Illinois, and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Michigan hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

Treated great. Was a little late for my appointment, but moved through with no problems, in less…read morethan an hour. Very nice staff. Would gladly return.

From the owner: We are stronger together! Based in Grand Rapids, Versiti Blood Center of Michigan (formerly…read moreMichigan Blood) combines the strength of blood centers in Michigan, Wisconsin, Indiana, Illinois, and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Michigan hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

I've been to the Howell site 3 times to donate platelets. I've had near perfect sticks everytime…read morewith absolutely zero issues. The location is very clean and comfortable. I encourage everyone in the area to go and either give whole blood or platelets. It's always needed.

I donate blood regularly and would encourage everyone who is able to to do so as well. I only to…read morethis location once but it was easy to get to, parking was easy, and it is an area that isn't too busy. The staff and volunteers were very friendly (I believe the staff changes but I haven't meet a rude one yet) as well. The only issue is that they don't offer many times to give blood at this location but there are many other drives in the local area that you can find via their app or on their website.

The staff is friendly. The wait is normally short and the payout is good. The only thing I do not…read morelike is how they pay. They have this card that they can load money on to, and you can only do to certain ATM's to pull out your money (normally a 711) and even when you use there atm it charges you a $1.50 per transaction. And if the transaction is canceled or declined it charges you 0.60¢. you are limited on point of sale location. That card sucks.

My whole experience at CSL has always been great! Great place from the front desk to the screeners…read moreto the phlebotomists to the cleaning staff! Everyone is very professional and very nice. Great way to save lives. It's a great feeling to walk out knowing I probably just saved lives or helped them in they're fight to live. You want to feel good donate!

The phone call I just received from your office. Y'all better have your testing intact before you…read moreeven contact a customer. Because what I heard over the phone scared the heck out of me. So let me tell you this. If you're testing is not rock solid. Do you think I'm ever going to donate blood to you ever again????? You better have your act together or you gonna keep losing donors!!! I haven't come in contact with anybody. And what I heard over the phone is not professional once so ever and you know it!!!!!!!!!!!! Ex healthcare worker here!!!!! I'll wait for your recommendation two weeks in the mail. Let me tell you something. I don't ever want to hear that coming from y'all again. Your test better be pure!!!! My left shoulder is broken. And the skin did not break. So all of a sudden, I'm infected now?????

As a trans person, I was nervous to donate blood as you never know what you're gonna get in the…read morenotoriously transphobic healthcare industry. But this was an amazing experience. Sara and Tara are incredible angels that used my chosen name the whole time and chatted with me while I ate snacks. I will definitely be back every 56 days to keep those iron levels in check.

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!