Eh! I was getting a lot of mixed signals about this place. The wait time to get drawn after vital check and vital check is a bit ridiculous. I've waited over an hour in total between both which doesn't include the time I sat down for the plasma draw. It's a bit unorganized and they seem to be understaffed quite a bit so I found another Plasma places that's faster and organized along with friendly staff. read more

My experience with CSL GrandBlanc was great I felt very comfortable in giving blood. Very nice staff. They take care of their donors. read more

Made a first appointment for Saturday, May 20th 2023 for 1:30 PM. I walk in the door at 1::25 and I'm greeted with "our first visit process takes about two hours and I can't guarantee that we'll get you finished." (They close at 3:30PM). Me: "Okay, I'm out." Some advice--don't offer 1:30PM appointments if your "greeter" doesn't want people coming in at 130PM. Waste of my time and gas. read more

Like most people, I was drawn in by needing extra income. CLS plasma is currently advertising that you can earn up to $1,100 your first month (currently only $825 in Grand Blanc) and has an app with incentives to get you to come as often as possible. There's even a current promotion to earn $150 for each person you refer through the end of October (and they get $100 bonus). I was wooed by the upbeat descriptions and reassurances that side effects were rare and could be avoided by hydrating well and eating enough protein. My first session went fine. I drank a lot and ate before the visit. My blood pressure at CSL was low, which is the norm for me. At the end of the visit, there was a cheerful "You earned $100 today! You can come back in two days." I was doing the math: $825 the first month = rent and food covered, then after the first month, I could earn about $400 a month or $4,800 a year. I left, ate a high-protein meal immediately, and continued to keep my water bottle close at hand, trying to drink often. I rested a day and then returned. I had awoken that morning feeling very achy, but I'm disabled, so pain is a regular thing for me. I attributed it to exercise or having missed a Neurontin dose. Otherwise, I was feeling fine. Standing in line at CSL I was in pain and finally asked a streak-haired white woman if I could take a seat in one of the empty booth chairs because I am disabled and was experiencing a lot of pain. She gave me an annoyed sounding "yes." I mentioned that to two workers later who responded with sympathy and professionalism. During my physical exam, I mentioned I was in a lot of pain but that I'm disabled. When she took my BP, I was stunned to see 150/69. I told her I never have high BP and suggested maybe it was because of pain. She gave me the green light to go ahead and donate plasma. After the visit, I got another, "You earned $125 today!" Wow. I kept drinking water and ate a high-protein meal. My vision was blurry that afternoon and evening. I thought that maybe just a regular decline in vision due to computer, artwork, or dry eyes, so I used eye drops. I chalked up my growing stomach discomfort to having eaten the big meal. All seemed fine until the evening when I suddenly became very nauseated during a phone call. I hung up, had diarrhea while feeling like I was going to vomit, too, and maybe pass out. I made it to the bed and called my friend back. "I think I'm having a reaction to giving plasma," I said. I had managed to see the phone well enough to do some quick googling. It was all adding up--the high BP, pain, blurry vision, foggy thinking, dizzy feeling, and increasingly severe headache. I found electrolyte tablets and started adding them to each water bottle. I had run across countless articles from reputable sources indicating that giving plasma more often than 28 days is very dangerous, and they clearly and openly listed the many side effects that could occur as well as personal accounts from people who had undergone plasma donation through sites like CSL Plasma that allow you to donate multiple times per week. I learned that the American Red Cross and others do not allow plasma donation more often than every 28 days. The many personal accounts of experiences were shocking. Our FDA doesn't protect us like other countries do. I recommend you read one very informative article in The Atlantic titled "The Twisted Business of Donating Plasma." Websites mentioned that sites like CSL will put their profits over your health. That seemed to have happened to me when I mentioned my severe pain and had a systolic BP that was 39 mmHg higher than my first visit. The next day I awoke with with a very dry mouth (still drinking electrolyte water frequently while awake), splitting headache, blurry vision, dizziness, and weakness. I nearly fell several times as I moved around my home. I ate a high-protein meal and took Tylenol and Neurontin. I started feeling better finally in the evening. The headache had diminished, and vision was improving. It's now two days after that second plasma donation, and I feel almost back to normal, but still had an episode of blurry vision and nausea. My recommendation is to NOT visit any of these plasma-for-big-money sites. If you lose your good health, you have nothing and can do nothing. Keep your dignity and fight to climb out of poverty or whatever it is you're facing that has you primarily doing this for money. And if you still want to give plasma with a primary motivation to help others--NOT money --do your research. If you then choose to still give plasma, give it to a donation center that will only allow you to come in reasonable time period rather than multiple visits per week. That's just not wise. read more

99% of the time had good interactions with staff, and checking in has become easier and quicker.

I was quite nervous today on my First visit to CSL Plasma in Grand Blanc to donate blood plasma. Although I was warned my first visit would take a while I was surprised at the level of professionalism I was met with. Unlike the reviews I read before I went to CSL the staff at CSL were awesome. I talked to several staff members for a variety of tasks on my first visit and not once did I have any staff member that was rude. All of my questions were answered and no-one minded being asked the same question more than once. The office was Very Clean as was the room you gave blood. I would add that the girls prepping you to give blood were just as friendly as the front office. The room was pretty full so I really didn't think it could run as smoothly as it did. There was lite laughing and nurses helping each other. All and all I would definitely give CSL 5 stars!!! read more

CSL offers many benefits to its donors, but this location will not give its members the benefits CSL as an organization offer, according to the manager Kelly. Whom by the way, has repeatedly displayed unprofessional behavior. Also, that grease needs to be washed out of her hair. read more

the payout is nothing after the first month. if they can pay 110 each donation for a month and still make money. Just imagine how much money they are making off us at 50 dollars a donation. when they lowered the first donation of the week for more money for them I never went back. been almost a year now BIO LiFE is better. read more

Some of the staff are nice and friendly, but I have met some that were rude to me every time I come back. I don't know if they realize how their tone comes off, but it always makes me uncomfortable and never want to come back. The wait time is okay and the place looks clean. read more

Most of the time my husband I are so happy going into the Grand Blanc CSL we love the people but there is one person doing vitals checking us in that is just plain rude. Gonna go try another donation. center so we don't have to see her anymore. read more

If I could give it a zero I would. I arrived at the Jolly rd Lansing location yesterday 12/13/2023. It had been a long time since I donated and I was told I would have to start over. Besides being incredibly understaffed they were beyond disorganized. I was bounced around for 3 hours trying to get reregistered, it took so long i had to leave for a few minutes to pick up my girlfriend, when i got back i was told i would need to go through the whole process again over an hour later i finally was able to donate. This place was uncomfortably cold, while donating i tried to cover up with my coat and ended up moving the needle and causing a massive bruise, the attendant was beyond nasty about this when she stuck my other arm. What should have taken at max 2 hours took over 5 hours. The finale kick in my pants, they make you utilize a prepaid card which i already had. I just checked my balance and instead of the $100 i was expecting i am greeted with $92 because the shady payroll company evidently decided to leverage fees. I am beyond disgusted with this company. read more