The staff is nice and friendly and always trying to do their best, although they could keep more…read moremachines maintained and running, and more aisles open. They could use more staff, as others have mentioned, although that is presumably the higher-ups' fault... other than that, they have always been very lenient and welcoming, with a great bedside manner and mutual respect.

If I could give 0 stars I would. Stood in line for 40 minutes was turned away by 3 workers cause…read moretheir booth was "closed" and started only taking VIPs and first donors. BUNCH OF BS 10/10 DONT RECOMMEND!!! THIS PLACE SUCKS!!!

I've been to the Howell site 3 times to donate platelets. I've had near perfect sticks everytime…read morewith absolutely zero issues. The location is very clean and comfortable. I encourage everyone in the area to go and either give whole blood or platelets. It's always needed.

I donate blood regularly and would encourage everyone who is able to to do so as well. I only to…read morethis location once but it was easy to get to, parking was easy, and it is an area that isn't too busy. The staff and volunteers were very friendly (I believe the staff changes but I haven't meet a rude one yet) as well. The only issue is that they don't offer many times to give blood at this location but there are many other drives in the local area that you can find via their app or on their website.

Good experiences until yesterday. Apparently your texts have become overconfident in their…read moreabilities. Maybe if the first tech had been looking at my arm instead of looking up talking she would've actually hit the vein on the first try. Two text later we finally got it in. Too bad they were all too busy talking to notice that my yellow light was flashing. By the time someone noticed and came over and I had to ask for a ball it was too late. There was a clot in the tube! we know how bad you want that plasma so let's try the arm with the hidden veins. Three stabs later finally got it in. Too bad it didn't hold up! I can't believe I kept my composure through all of this. By now you've taken too much blood for me to just let you keep it so we're gonna try to force it back into my vein which wouldn't go because obviously there was still part of a clot in the tubing! I actually had to tell them to stop because the pressure in my vein was so great. I could tell it was getting ready to explode! So they gave me a Gatorade and let me know I would be paid for yesterday's visit. Too bad that both arms are blown out now. Not only is this how I planned on picking up a couple of Christmas gifts, but if I were to end up sick and in the hospital, the medical professionals would have a hell of the time trying to get any blood draw from me. Blowing my veins out and then deferring me for two months is like taking $400 out of my pockets. And that's on the low side. This is definitely open my eyes. Not sure I could suggest for anyone to ever donate plasma after my last experience there. And you guys came highly recommended. No way would I try any of the other places and seriously thinking about never coming back to this one.

I enjoy going, the workers are nice & courteous. They remember your name & keep a close eye on the…read moremachines that they are working properly.

I decided to try this place. Looks like im going back to csl. I felt like I was treated asa…read morelowlife there. Like no one falls on hard times. I asked a couple simple questions. And commented on a couple things trying to be nice and have a conversation. They looked at me as if I had 2 heads. CSL might not be all that but there staff are much more pleasant then here. Definitely will not be recommending this place to anyone.

I'm a regular and I find the staff friendly. It's a relaxing place to watch shows on my phone and…read morealso help save lives. They don't close unless the powers out and their staff remain dedicate even through the Covid crisis. Lines were a bit long pre-crisis but it was not an issue if you plan ahead. Eat healthy, drink lots of water, bring a fully charged phone and you can make it to the 100 donation club like me.

Donating went well. Love donating here, personal. Great place to donate. Great staff.read more

From the owner: We are stronger together! Based in Grand Rapids, Versiti Blood Center of Michigan (formerly…read moreMichigan Blood) combines the strength of blood centers in Michigan, Wisconsin, Indiana, Illinois, and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Michigan hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!