i couldn't ask for a better first experience. the staff was super friendly and made me feel…read morecomfortable with my first time giving plasma. i was nervous about coming because of all the negative reviews i've read but i'm here to say those reviews aren't true to my experience. and i got my money on my card immediately after. thanks to the staff for giving me a pleasant customer service experience. update: i've been giving plasma for a couple of months and have not received an experience that was not "good customer service." shout out to the staff assisting with plasma they stay so late to make sure every customer is taken care of. i appreciate them and being able to give w/ plasma! great second income for local usc college students.

I had Donate over two years and was up to $9996 with 187 Donations and my Machine broke down and…read morethey Deferred me until October and never called back! They never give you any Bonuses and the lines are always slow with on Two Staff members to Prescreen you! Waiting is another problem Slow with only two people working the floor. The payment is Horrible $45 and $60 and under Staff personnel! I give them 2 stars but they Screwed this Retired Veteran who served 32 years Military over by NOT try to contact me!

Now called KedPlasma. Not enough staff to take care of the…read moredonors. No management in sight. No security guard present when I went in. Not as bad as CSL but it's getting there. One saving grace is that the machines are newer and that saves on donation time.

From the owner: ImmunoTek is the global leader in plasma supply. Be part of the thousands of people who safely…read moredonate. We provide a safe, reliable and predictable supply of quality biological products that meet or exceed all government, customer, and industry standards.

I like the way the people are friendly and there good at what they do Latoya,Eric, Jonty,…read moreKaree,and the stuff friendly and lost but no lest I can't forget about Keisha. Keisha and Latoya are my favorite they need raises

I was given an express pass by a supervisor there because I had to wait a long time for whatever…read morereason. I came in yesterday to donate plasma and the line was long so I went in my wallet to pull out my express pass. The supervisor Nya Colter informs me that they are not taking express passes due to short staff. I then explained to Nya that having an express pass was for those reasons because if there's more staff there's no need for the express pass in the first place. They can't decide when they take express passes or not because that's unprofessional. Why give out express passes if the customers can't use them? Nya thinks that just because we donate plasma she can treat the costumers anyway by changing the rules. Someone needs to remind her that without the customers she has no job. What is a business without accountability?

I've been a regular for a few years now. Their quality of…read morecare has declined the whole time. They can't seem to keep employees and this reflects poorly on the working conditions. I've gotten horribly sick from the workers being forced to work while sick. This has happened multiple times and I'm sure countless others have experienced this. They are constantly training new employees so we constantly have to deal with problems and pain because it's just a bunch of new, inexperienced people coming and going all the time!! This company obviously treats their workers poorly and doesn't give them what they need to thrive at their job and give their best care!! Profits over people, as always. shame on octapharma. DO BETTER. I will not be donating here again. Enough is enough.

I have been a regular at Octapharma Plasma since I lived in Washington State. When I moved back to…read moreSC I found the West Columbia location. Just like in Washington, the staff is extremely friendly and handles the location with utmost professionalism. Of all the places you can give plasma, Octapharma has the most pleasant atmosphere. They're also the best pat scale around. Unlike most places, if you give consistently the pay stays at a great rate. Based on weight, if I stay above 7 visits every 35 days, I get $60/visit. That extra money comes in handy for so many things. Plus, the uses for the plasma helps so many people. I highly recommend Octapharma.

I think this is my third time giving here and the staff has always been patient, informative, and…read morehelpful! Octavia helped me get in and out quickly and safely today and I'm appreciative of her calming nature.

The Red Cross is simply amazing! They are currently experiencing a shortage of blood so I would…read moreencourage you to donate as soon and as often as possible. You can donate if you have been vaccinated for COVID-19 so don't let that stop you. The staff is friendly and knowledgeable and have been on every single visit. They also have drinks and snacks ready after your donation is complete.

I was there for Two years as a Retired Veteran that served 32 years in the Military. I had $9996…read morewith 187 Donations and they Deferential me because there Machine broke down and they couldn't return my Blood! They didn't even answer my questions and tell me why so after 30 days I went another place to Donate and get paid more money! Your Pre Screening is to Slow with 6 zBooths and you only use one booth and then another line to get on the table and it slow when you have NEW members who go to the front of the line! As a Totally Dedicated Supporter who was totally Disrespected when there Machine Broke Down and you disrespected me!

all they do is worry about having conversations amongst there coworkers they dont move like they…read moreare at work and they take there sweet time getting people in and out. a new management needs to be put in place cause they just do what they want

Hi,I'm looking for plasma donation office that pays Good money to Donate.My email address is…read moreeleasewilliams13@gmail.com for contact information.....

I used to give plasma and one time there was an issue with a clog during the process... ever…read moresince... and a year later... I get turned down bc they claim my vein is too difficult to stick. It seems like they have me flagged now. I've tried to go elsewhere and I get evaluated and rejected and do there must be a note in the data base. Well it was fine for quite a number of visits so it's an unfair prejudice. I recommended 3 friends and a family member who still go.

CSL Plasma is conveniently located in a safe part of town with plenty of parking around the…read moreshopping center. The staff here is extremely kind and the facility is sterile. Inside the place is cold and open with plenty of machines to "hook up to" however this is where the platitudes stop. First, it's not clear that your first month of giving, the patient is rewarded roughly $100 per visit up to 5 visits (this varies based on your weight). Next you can give only twice a week but isn't clear is that if you get sick or anything that pushes any visits past the month, you'll be rewarded around half the amount per visit. Also, the amount after your first month is roughly 50% of the initial visits. Next the time to give is outrageous. When the patient walks in, there's a machine that asks roughly 30 questions. From there you'll be funneled into a health check line that can take up to an hour, depending on how many nurses are in the 4 stations (typically it's 2 or 3). After taking vitals another line awaits where it can take yet another hour while you wait for a seat at the machines. Mind you there's no chairs so you'll be standing the whole time. My personal experience isn't great with the staff which isn't a slight rather who has the expertise to help me. I'm fit for my age yet my veins are "deep and roll" which means only two of the nurses there can hit them normally. One can imagine the "fun" I have when a vein is missed and has to be re-entered or worse, they dig to find it. Out of my 7 visits I've only been able to give a whole bottle 4 times and here's where the communication wasn't clear. I was told if I wasn't able to give 3x in a row, I'd be up for review. We'll that isn't exactly true as if you cant give a certain amount per month and/or they miss a lot then you'll be under review. Honestly, I could care less now as I'm tired of being helpful. Also there are 3 rows of beds but one isle is never used, thus the long wait time. I'm not sure if there are other facilities but this branch isn't great and I won't be back. They're always behind, the average weight time is over 2.5 hours, the rules and regulations aren't clear and very few are on an expert level with a needle. After I've had over 13 operations and 8 procedures my heart desires to give back and help. However it it's too difficult I'll either stop or find other alternatives.

I give blood as often as I can. I have been doing this for years, way back since college. Usually…read moreit's a good experience, with every now and then a hiccup. No hiccups this time. Art was great, not to mention a good conversationalist. Although they were short staffed, both him and his female co-worker did what they had to with a cheery attitude and making our donations feel more than worth it. I recommend giving here when you can. It's a clean, warm atmosphere. Thank you all for doing this with such positivity each day!

Love it here! I've been living in the Mt Pleasant area for about a year, and I donate as frequently…read moreas I'm allowed, so I've been to this Red Cross location quite a few times. Each time has been pleasant and professional, regardless of how many people are there to donate. Today, I made an 11:15 appointment online the night before (and I was glad I did-- there were only two available appointment slots all day long!). I didn't do the Fast Pass question-and-answer preparation beforehand. I have in the past, but this time I didn't feel like getting out my laptop. This time, however, they told me it can now be done on an iPhone, which will be good to know for my next visit. I was the only one there when I arrived, and two phlebotomists were working. While Latoya was getting me prepped, though, three more donors came in. All were handled quickly and efficiently. I was in at 11:15 and out at 12:15. No pain, no problems, just a pleasant experience I'll be happy to repeat in 8 weeks. Thank you, American Red Cross!