Fast friendly service at a great value. We have used several auto repair shops in Athens and…read morealways felt like we were either over charged or received subpar work, but not at Hawthorne's. Go see Randy, I promise you won't be disappointed.

I had a really positive experience with Hawthorne Automotive. They were super polite and kind,…read morewhich I really appreciated as I'm not too car-savvy. They were able to get my car in the next day, took a look at the noise I was concerned about, and tightened a loose part they identified as the likely cause. They didn't even charge me anything for the quick fix. I was so appreciative of their honesty and integrity and I'll definitely be coming back. Would highly recommend them to anyone.

Took my car to their Mitchell Bridge location after being hit on 85 by a tractor trailer and was…read morecompletely satisfied with the results. Quality repairs, fair pricing, constant communication and updates and my car looks just like it did when I drove it off the lot. Everyone there was friendly and helpful. They did a great job and had me back in my car quick! Would recommend to anyone looking for a quality and reliable body shop. They deserve more than 5 stars!​​

Fender repair was as expected; great work and time it took to get car back was worth the wait. I…read morehad a rental the entire time so that made a month wait not too terrible. I was not pleased that I had to buy new battery less than a week i get it back after being told it was charged constantly; and I had a problem with the after market parts causing it to breakdown AGAIN after getting it in less than two months leaving me stranded over 2 hours from home thinking i had quality parts specifically for the "ultimate driving experience" but ....NOT. Extremely frustrating and scary to think your property and your life is taken for granted over a few hundred bucks! Really could have been a life altering experience had I not decided to get in busy interstate traffic but stopped at a store first! Loyalty and integrity counts! A person word was once all that was needed especially when they are paid to do certified/"specialty" work and think it's ok to put your life in danger for a quick paycheck. Wouldn't get another opportunity; even though He did ask. Period. Totally. Never again.

Not only the best in Athens, they're the best compared to everyone in Atlanta. Though I live in…read moreAtlanta, it's actually worth it to have them service my car in Athens. They do excellent, precise complete reliable work. They're honest, fast, and very reasonable on price. Most of all, they really care about your car. They care about your safety, about your future maintenance. My Google review won't let me write another review for this other separate experience I had with them, so here I am on Yelp. Anyway Long stlory short, there was a bad rattling noise under my car. Turned out, the back tire on my car almost fell off - they diagnosed and fixed it Fri afternoon even though they were totally booked and couldn't schedule to look at it til Monday. Since it was a simple fix, they charged me a grand total of ZERO! But that's not it. I was so thankful, I told them to ring me up for fifty bucks at least, and TJ said it was ok. I insisted and he stil refused (!).

so the first time it was awesome. they were kind and they said they would take care of us like…read morefamily. the second time Travis told us that his part didn't break because he wouldn't look through his paperwork. I don't trust these people.

They did not put the drain plug back on my car properly, which caused my engine to seize up and my…read morecar to shut down in the middle of the interstate. Now, I'm out a car and I had to purchase a new vehicle and they don't want to work with me at all or give me their insurance information so I can make a claim. My car was towed to a Hyundai dealership and they advised me that the drain plug was not put back on properly. When I called to discuss this with the owner, he told me that it made more sense that somebody came to my house and drained the oil out of my car than them to have made a mistake I'll be taking them to small claims court.

Fast friendly service at a great price. Love going here to get my oil change on my truck and car…read more You don't even get out the vehicle. Just pull in and by the time they get your mileage and you pay they are done.

Second time here and second time saved! Honestly, who puts nails on the road? I don't know but I…read moredo know who's tire likes to pick them up! Mine, again. Walking into this place is like walking through a time machine.. 1980s décor with old school hospitality and manners (I love the fake wood paneling on the walls). Fast, professional, and the place I will be going back to when I need new tires or another repair.

**Extremely Disappointed and, Quite Honestly, Terrified**…read more I originally purchased my tires from Bulldog Tire Shop in April 2026. I returned in late May for my complimentary oil change and tire rotation. Everything seemed fine when I left, but shortly afterward, I began hearing a noise coming from around my tires. I was also informed that one of the lug nuts/bolts had been stripped and that Bulldog would order a replacement. What makes this even more frustrating is that **I was not informed about the stripped lug nut/bolt before leaving Bulldog.** I only became aware of the issue after noticing the noise and questioning it. I drove it again before I left, and the noise went away... temporarily! While I was on I-75, the noise came back and this time it was much worse. It became increasingly concerning and honestly scared everyone in my vehicle. I was so worried about what was happening that I had to get off the interstate and find the nearest tire shop. **Thank God for Mavis Tires.** When I arrived at Mavis, they inspected my vehicle and discovered that **ALL of the lug nuts/bolts on the driver's side were completely loose.** I mean ALL of them. They were so loose that I could remove them myself **without any tools.** At that moment, it hit me just how close I could have been to losing my life and potentially the lives of my passengers or someone else on the highway. This was not a minor inconvenience. **This was a serious safety issue that could have had a catastrophic outcome.** When I returned to Bulldog to pick up the replacement, the manager's response was simply, **"I'm sorry."** That was essentially it. After something this serious something that could have resulted in me or someone else losing their life I expected much more than an apology. I expected accountability, an explanation of how this happened, and some reassurance that steps would be taken to make sure it never happens to another customer. I now have a brand-new set of tires with a warranty, yet I **do not feel comfortable allowing anyone at this location to touch my tires or my vehicle again.** That is extremely disappointing because I should be able to trust the shop that installed my tires to ensure they are properly secured and that my vehicle is safe before sending me back onto the road. I don't know if this was a training issue, a lack of proper inspection, improper installation, or something else, but **something needs to change.** A mistake involving improperly secured wheels isn't something that should be taken lightly. I am grateful that I heard the noise, trusted my instincts, and found another tire shop before something happened on the interstate. **I could have lost my life. Literally.** Unfortunately, based on my experience, **I cannot recommend Bulldog Tire Shop to anyone.** If you have had work done here, I strongly encourage you to have your lug nuts and wheels checked by another qualified professional. **Buyers beware. Your safety is too important to leave to chance.**

James only charged me for the time it took to do my repairs and not the time the book said it would…read moretake. If that's not honesty, I don't know what is. He also is faster and getting things done than they estimate On most occasions. I will continue to go back to James for all my repairs and maintenance. Honesty is worth it.

My car broke down on 85 during my 12 hr trip up north and James Brooks Auto came up when I googled…read moreauto places. With the great reviews, I went for it! They offer towing options, which I didn't have to use thankfully but good to know if your car won't move at all They told me it was my spark plugs and I was back on the road in 45 min! They were friendly and the waiting area is nice! definitely recommend it!!

We bought a 2008 Lexus RX 350 about 5 years ago and it has turned out to be a good, reliable car…read more We have had minor mechanical work done non our other car and the Lexus and been very satisfied with the work. We're in the process of looking for another used car and are going to look at Griffith automotive. (That is also why I'm writing a rather late review.)

Tommy is a gentleman - does business fair and square. Great work - not inexpensive but reasonable…read more Highly recommend.

As long as Japanese Motor Works is in business, I'll continue to buy and drive Asian cars…read more Whether going in for a routine maintenance appointment or diagnosis of a problem, I receive top notch service every time. The folks at JMW make sure you know what's going on and what it's going to cost. No surprises when the bill comes!

If my car broke down in front of Japanese Motor Works I would push it to the nearest Honda…read moredealership to be repaired. Japanese Motor Works are incompetent and dishonest. They will tell you they have identified the problem with your car and how to solve it, yet after they have implemented their solution they will inform you it did not solve the problem but they will still charge you for it. You still need your car repaired so now you are trapped, next they will pacify you by assuring you this time they have definitely identified the problem and how to solve it, so you give them the go ahead and cross your fingers. A few days later you will receive another call informing you their new solution did not solve the problem either but they will still charge you for that too. They will drag this process out for weeks and squeeze you for 5 to 10 times the amount of their original quote. I am not the only person to have this experience with Japanese Motor Works, they are notorious for it, ask around and see for yourself. You would think they would notice the lack of repeat customers and see it as a sign they might not be doing good business. Charging people for something that does not work should be illegal. What a pathetic way to make a living.