This is my email response to the CG after being removed, I hadn't mention the cafe yet!
Q: If you go out to any stadium, cafe, restaurant, pub, KFC, chic fil a, or absolutely anywhere else that offers chicken tenders on their menu, how are they presented? If you order 3...do you GET 3, or have you EVER received 2 whole tenders and two halves? Have you paid for whole tenders and gotten cut tenders that get refried leaving them devoid of any juice or flavor what so ever, anywhere else? That is what happens when you cut and refry meat, but either no one knows or no one cares at your "cafe"!! I'm guessing the latter!! ONLY AT OVCG is that the normal process at $6 an order!
I ordered a double order(6 tenders), and got: 3 whole tenders, 3 half pieces, and whatever overcooked pieces left in the bottom of the fryer basket from previous orders, for those counting that's 4 1/2! For $12!!! BUT THERE WILL BE NO COMPLAINING ABOUT ANYTHING AT OVCG.. IT WILL NOT BE TOLERATED!!! What would have happened if I asked for my money back?? Take my camper and have me arrested?? OVCG IS Germany 1930's(you can look that one up)!!!!!
I could share a clue with you...nah never mind... you're not interested in improving anything related to your business, just grab that $!!!! Ok, they call it a TIMER.. look it up!! If they can't use one, then put in a 4th tender, cut that one and do whatever you want with that one! Your paying customers get 3 whole tenders per order!!!!
It won't be me to fall over one of those bicycles thrown on the ground in front of the pool gate, although I almost did several times on several days and I am disabled, but whoever does, I hope they take you for every penny you have!! And I pray I get called by the prosecution as a witness to testify, I got yes'd to death by reporting safety issues to an owner, that clearly already knew of the issue...and you choose to do nothing about it...so be it!!
It won't be my grandchildren effected in any way by your "lifeguards" who turn their heads to accommodate drunk bathers or fall asleep with their head in their hands when tending to the baby pool area, but when it happens, and it will, I hope they get your business and your private assets! I pray the prosecutor asks me to be a witness!
Imagine, I came across as unhappy.. what do we do with a customer with legitimate complaints about safety issues, who suggests recommendations for improvement to your business(as I managed 2 communities for 12 years) ???? Wait, it was a WOMAN??? Well, we throw her out of course!!
Not the families with their dogs at the lake with them for the day!
Not all the alcoholics that must drink at the lake and pool openly everyday, coolers full, without any fear of impunity!!
Don't trim a branch off a tree or it will cost you $500, but you can drill holes straight through the middle of two healthy tree trunks to install carriage bolts to hang a swing on!! Not a peep! Hypocrisy? Or Stupidy? No wonder your customers know, it's chaos, a free for all!!
YOUR LOGO SHOULD BE "ANYTHINGS GOES AT OVCG"!!
Nothing will doom a business quicker than second and third generation family (their spouses have even less skin in the game)running IT!! Their paycheck becomes priority #1 instead of their customers, not like the original trying to build it, usually on reputation, that is what brought me back after 45 years!! Instead of hiring a general manager to hold people accountable, identify and remediate potential safety issues, ensure the rules are followed and answer to the owners, they don't truly care about the campground cause they didn't do the work to build it, they didn't have to sacrifice for it, they are incompetent, petty, cheap, greedy, sexist and lack any kind of managerial, customer service or people skills instead!! OVCG is a Perfect example!!
Mr. Turner must be ROLLING in his grave!
ESPECIALLY if he witnessed how a paying, rule following, return customer was treating for reporting obvious safety issues to the "family" he handed his business down to!
I am not at all surprised by a member of your staff telling me that you guys don't care about anything, that you are in court all the time for one issue or another!!
As a paying customer whose ONLY offense was verbally pointing out your families OBVIOUS and well-known to everyone managerial and common-sense shortcomings (in an effort to effect improvement), who was given 1 hour to break down my camp site as a disabled person to get out, I look forward to hearing of the total demise and bankruptcy of your entire enterprise!!
We all know that if I had a penis and complained I would not have been thrown out, my concerns would have been treated with validity. That's SEXISM & DISCRIMINATION!! I also have to remember to mention to my pulmonologist how as a kid we would follow the mosquito smoke truck around the community on our bicycles..all the time for weeks each summer, year after year...I wonder what was in that and its effect on my breathing now!! read more