I came here a little while ago and I could not stop thinking about the admirable service. One of my…read morehead lights where out and I needed to buy a replacement. Francis was working and probably saw the utter confusion I was in. He approached me asking if he could help. I told him that my light was out and I need to replace it. He asked me which ones and I got even more confused. He walked me to my car and asked me to turn it on. I did as I instructed and turned on my high beams and turned it off. I guess it makes a difference? He then escorted me back in and grabbed me what I needed. He even showed me how to change my bulbs!! He was so generous and caring. I will be back! If you ever need anything and are just as lost, ask for Francis and he will definitely help you with a smile. I've been to many places and the staff would get frustrated because I am not sure what I need. Francis not once got upset or impatient. Thank you Francis! For once in my driving life, I was able to complete a task with such ease. Now, to learn how to change my own oil...

Awesome Rudy, you are absolutely the best. Keep on "trucking". He knew exactly what I needed for my…read more2011 Toyota Tacoma.

I went to Napa Auto Parts in Kona in hopes to find new wiper blades for my L4, not a common car on…read morethe island, and not a new car. I could not believe they had the wiper blades in stock. To my shock and delight, the sales technician quickly installed the wipers. He saved me so much time and frustration. It's so nice when someone goes out of their way to help. He made my day!

The service manager was friendly and answered all of m questions. The promise date to complete the…read morework was met. My vehicle is now in great shape!

These guys are top notch. I love that they are honest. So grateful There ist the typical games that…read moremost car dealers do with pricing. We rider our salesman on speed dial. He Is always awesome and honest . However everyone there is great! We have now bought 5 vehicles here. Our latest two being the bronco Raptor and the mustang Mach e GT premium, . Fast est car ive ever driven! Ford is the best!

I frequent this location on occasion when I need parts and specifically when something fails or…read moreneeds replacement. This time I needed an AC recharge kit or system in order to recharge the AC system in a Chevrolet Colorado as the AC is not as cold as it should be. The associate assisting with the location of the preferred charging system was thorough and explained the different levels of AC charging and their benefits. I eventually chose the mid upper tier and I am satisfied with my purchase. Cool topics can be discussed if they are pertinent to the evaluation of the industry and where it's headed. Fuel vehicles will survive, thankfully. As they are essential in the movement, growth and maintenance of the world economy and society's survival. AC recharge equipment acquired.

I am helpless when it comes to my car. Autozone to the rescue. Night before Thanksgiving, my key…read morefob stopped working. I went in and Jason gave the best customer service! He opened my fob and replaced the battery for me. He also told me the best wiper blades to get and installed them for me. I was so grateful for his kindness and professionalism. This is a wonderful store!

Napa auto parts was extremely accommodating to find the right part and schedule an appt with a…read morenearby garage to get my car fixed! Excellent service!

Napa kamuela is the place to get quality parts. If they dont have it theyll get it i have had no…read moreproblems the staff is Great and knowledgeable. Special Thanks to Ian and Beth for the awesome service Mike, Carpet Pros Hawaii

nice staff, gas is gas so no comment there, good selection of snacks and drinks and one of the only…read moreplaces on island that has crushed iced in their machine! (ice lovers, you're welcome ;) ) it's one of my go to gas stops since they have 6 pumps you're usually in and out quick. summed up; polite, clean, quick :)

Came here after being ignored at O'Reillys. Was greeted as I walked in the door by a friendly…read moreparts professional who helped me get what I needed! Customer for life!

Kevin is Wonderful!!! I had searched all over Hilo town at multiple stores and was unable to find…read morethe specific battery for my car FOB. He was able to get 2 batteries for me the very same day! I really appreciate Kevin's awesome customer service and will return to Napa for future auto parts purchase!

Always seem to have the parts I need for all my vehicles at a great price. It's not too far from…read morewhere I live.

I've patronized Automotive Supply Center for many of my automotive needs but never did a review so…read morehere it is. ASC has been around for many years and ownership has now passed to the next generation. Darin has many years of knowledge and experience in the industry but is now behind the scenes as the current owner and all around great local guy. After a truck battery started failing last week, I popped in and chatted with a couple of their old time employees, guessing they each have over 30 years with ASC. Informed him of what I needed and he retrieved a replacement battery, even carting it out to my ride in the parking lot. That's what I call fantastic customer service or maybe he thought this old guy can't carry the battery. After all, these batteries are kinda heavy nowadays. The parts store is right off of Route 11/Kanoelehua Avenue and easy to find on Kawili Street. They have an extensive inventory as well as ample parking. Highly recommended for their easy access, parts availability, local roots, and awesome staff.

Chris O. is the guy you gotta talk to. Excellent customer service and super knowledgeable. Really…read morehelps keep my fleet going. Really changed my mind about KW coming to Hawaii in a good way! Isaac is cool too and Katie, very nice people.

All your Heavy and medium duty truck needs! and trailer parts too!read more