I'm never using this office again. Hyper extended my knee and they sent paperwork for an MRI arhat…read moreneeded more approval and I'm still waiting for a call. Do not use this office is your looking to be taken care of.

This place is terrible. I tried bring my 7 year old daughter here. She fell and needed several…read morestitches. I got to the place with a 7 year old, who was crying at 6:40 PM. The woman at check-in said they were closed, though the website and the signs on the door said open until 8. She said they closed at 7. When I said that was still 20 minutes away, she said the staff leave at 7. They literally turned away a 7 year old who was crying and bleeding. This woman and the rest of the staff are terrible people.

I had to visit here the other day and I was floored by how efficient the whole process was. I…read moreburned my hand quite badly, and all the urgent care places were closed because it was 8:00 pm. I really didn't want to go and sit in the ER so a nurse friend of mine told me what to do to keep my hand safe until I could go to urgent care in the morning. I made an appointment at CareWell on their website and immediately got a text confirmation. When I arrived the next morning, they were totally ready for me. They greeted me, gave me an iPad to fill out my info, and took my into the room immediately. I was seen in only a couple of minutes after getting into the room, and the NP was super nice, caring, and helpful. She helped me treat my hand, and went to great lengths to find alternative medications for me since I was allergic to their burn ointment of choice. It was a fast and easy appointment and I was in and out in about 20 minutes. They're opening one in Seekonk, closer to where I live, and I will definitely visit for any urgent care needs in the future. I am so impressed.

crazy amount of unprofessionalism in this place. the ladies at the front need to learn how to speak…read moreto patients in a respectful, professional way or they need to get the hell out of the medical field. people come in because they need help and care asap and they are likely already stressed out and upset. the last thing they need is some 90 pound idiot talking to them like they're stupid or an inconvenience. every time i have been here, i have been met with hostility and ego. too much trouble for an urgent care that seemingly only has one doctor for every 12 receptionists.

Great experience. Came in at 2pm for a sinus infection. No wait. They took me right back and doctor…read morecame right in. In and out in 30 minutes and everyone was so nice! I didn't have my insurance cards but I did have the numbers and they didn't give me a hard time like some offices would. Especially since this was my first time here. I will recommend this place to friends in the area. Best urgent care experience so far.

please do not go here. they r uncaring and distracted for no reason . they said they would fax my…read moreinfo for a bicep rupture to an imaging center that didn't happen When I called to try to resolve this STEVE the male nurse felt I could wait 5 days to get imaging done although my paperwork says stat. my arm is now unusable and STEVE hung up on me because I got upset and used an expletive.

I have had to use this Concentra several times as I travel for work. I am used to their long wait…read moretimes, but today was different. Despite being there earlier 4 people were called before me. I waited in the waiting room for 30 mins. I got my required items completed and should have been done, however they told me I had to wait for the doctor. I was confused as they did not tell me why. I waited in the exam room for 30 minutes then asked someone outside why I was waiting. I was assured the doctor would be in, however ended up waiting over an hour total. Very poor service and care for patients. I will not be returning.

Solid for what Concentra offers this site goes beyond the expectations. Front desk is attentive and…read moreDr.s always professional and friendly as well as the nurses.

If I could give 0 stars I would. This is the last time I step foot in one. After a recent visit…read morewith my son, there was no greeting, no communication. Clinician sat alone in the room for 30 minutes before even calling anyone, and everyone was looking at each other like, does anyone work here. Then we got a $600 bill, because we found out the provider was out of network. No one at CVS knows what is going on, but CVS minute clinic is listed as being in network. So next time I go, I ask, can you tell me if you are in network. "No, we have no way of telling you." That was after CVS telling me to ask them first. You literally cannot search for their providers by name. Second time I tried, I was on waiting list, but there was NO ONE there except for the patient who was being seen, so I thought my chances were good. It said 1.5 hours wait. Fine. I needed to be seen. The clinician saw me and said, "I am going to lunch after this and won't be back until 1:30. You can wait if you want, but there's no guarantee that you will even be seen, but you have to be in the waiting room to be seen. So chances are low you will even get seen, but you can wait if you want." Seriously? There was zero information that there was a lunch hour, and with the literally "don't really care if you live or die vibes" from the clinician, I have finally realized that this place is a disaster. And whoever the genius was who decided the large panorama screens were that you now have to enter your information into before even being spoken to by anyone is obviously didn't try entering their information before putting them in. Its a pain in the neck, and takes 10 times longer than just giving your information to the person. I feel sorry for old people who have to try and work that monstrosity. CVS is not what it use to be. Terrible experience, and they don't care about their customers. If you are going to operate with miserable staff and zero communication, just shut the pace down.

Stay away!! No communication!! No one knows what the heck is going on!! Good wait times and that's…read moreabout it! Misdiagnosis and wrong medications are given! Spend the money and go to a "real" urgent care!

I have seen Dr Morar a couple of times for medication management. She is very flaky and she is also…read morevery forgetful. She does not return calls and changes her mind left and right. I have NEVER experienced a psychiatrist like her. Although she is nice, I would not recommend her. She forgot what she prescribed me (look in your damn computer lady). I received a prescription from her. I returned it 3 days later so that she could write me a new prescription for my previous dosage. After leaving many messages, I received no call back. Finally a lady left me a message that I could pick my prescription up on Tuesday. I called Wednesday and the receptionist said she would call me back after Dr Morar replied to her message. I received no call, so I called back. The receptionist told me that Dr Morar would come by the East Greenwich location later that evening to drop off my prescription. The receptionist said she would call me once it was ready. I received no call once again. I called back the next day and another receptionist messaged her and Dr Morar said that I had to wait until my appointment the next week. Now I'm a whole month without my prescription. I must have had 10 requests for Dr Morar to call me back so that I can explain. She never contacted me. I also want to add that she always writes my med changes, etc on a word document and gives it to me at the end of the session. The first time she never sent my prescriptions to the pharmacy. She said she did and I had to have the pharmacy call to clarify that they never received my prescriptions. The next month she gave me the sheet with med changes (take 1 1/2 pills and then on June 2nd take 2). I fill my prescription and it was only for 30 pills (should be 45 pills if I'm taking 1 1/2) the pharmacy called her to get clarification and she said that I am only to take one. My sheet specifically stated to take 2 on June 2nd. The pharmacy called her and she said she's only prescribing one. WTF? I have it in writing and she's not remembering or even bothering to check her notes. To sum things up, the B$&!@ must have Alzheimer's and/or avoidance with lack of follow up or concern for her patients mental stability. I requested to change doctors and I was advised that is not allowed at Lifespan outpatient mental health clinic. I was advised that if I want to change doctors, I would have to go elsewhere. Common sense says switching to another doctor in the same office would be beneficial because they can read the notes. So I'm stuck with this flake because hopping around to different psychiatric offices will make me look like I am doctor shopping. I am so frustrated. I just want to feel better and she's making it difficult.

I was going to see them for psychiatric care but I can't even get ahold of them. I've called about…read more10 times over the last few days and when they answer, they hang up right away. I've left voicemails to be called back that are never returned. Poor quality service.

I want to sincerely thank the entire staff at this hospital for the care they gave my mother during…read moreher final days. She was treated with kindness, dignity, and compassion, and our family will never forget it. Originally she was supposed to be transferred to Rhode Island Hospital because that is where her doctors were, but there were no beds available. Looking back, I truly believe it was a blessing that she stayed here because the care she received was wonderful. I especially want to thank Amanda, Victoria, and Sheila, and all the nurses and staff who took such good care of her and were so kind to our family during a very difficult time. From the family of Dorcas (Room 3.70, Bed 2), thank you from the bottom of our hearts. We will always be grateful. May God bless you all.

My experience cannot be rated I wrote a poor review for the…read morelack of care my mother received in the emergency department After waiting 71/2 hours we walked out She just got a bill for $125.00 because they checked her in and took her blood pressure UNBELIEVABLE!

Dr Beaupre is a great doctor! thorough and he listens and always calls you with results and refills…read morescripts promptly. The staff is friendly and you can get xrays and bloodwork done right at the office and not have to travel all over to get things done. Always accommodating to schedules and Dr. Nadeau is great too!

Always courteous and understanding, Midland Medical is a fine doctor's office. My children and I…read morehave going there for decades. In my children's case, both as kids and adults. They are comprehensive and in sometimes difficult situations have shown great consideration. I could recommend them more!

I was a patient of Melanie's for close to eight years. Unfortunately, my insurance company changed…read moreand I became a self paying patient. I did struggle to make these payments, however, we came up with a payment plan and I was able to pay off the balance. At my next appointment she declared that she thought it would be easier for me to find a new doctor that took my insurance. I have been trying to do that for over a month and I have not been successful. My medications are running low and I'm trying to ration them the best that I can. I called her over the weekend because I'm feeling very sick from the withdrawal. Her office returned my phone call this morning and said that she already told me that she would not see me as a patient again. Withdrawing from any medication can be very dangerous and I feel as though it inhumane, irresponsible, and unethical for her to not at least help me to come up with a plan to do so in a healthy way.

While Melanie was a lovely person, I would never recommend anyone to be under her care. I was on a…read morerelatively high dose of Seroquel at a young age, which is widely known as a dangerous drug & is recommended to get bloodwork done every 6 months while taking. Not only was I never once sent for bloodwork, I also had reported to Melanie during a visit that I was experiencing some twitching, to which she said "I've never heard of that happening with this drug"! Turns out, I was developing Tardive Dyskinesia and would not find out or cease the medication for another year and a half+ after doing research of my own once it became unbearable. TD is a serious, sometimes permanent, (and VERY WELL KNOWN) side effect of Seroquel and is life altering. I have now been off this med for 3 years and still experience some symptoms. Let this be your warning!