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    Concentra Urgent Care

    1.7 (47 reviews)
    Open 8:00 am - 5:00 pm

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    John M.

    Walk in for a DOT physical, I was told "an hour from registration" which was at 11:45 am, it is now 2:00 pm and now I'm told there are 3 people ahead of me. Granted, I didn't have an appoint, but come on, an hour is now going on 2 and a half hours and I'm still sitting in the waiting room? And I'M the one who is made to feel like an inconvenience when I check how much longer? My company has over 12,000 employees, you can bet that I will see to it that Concentra is stricken from their allowed list! I wish I could leave zero stars!

    Marlena V.

    Concentra Urgent Care was my "go-to" clinic for several long years, before they changed over to Concentra and back when they were still "Urgi-Care of RI." Between 2008 through very recently this year, if I had an acute ailment, I would usually hit these peeps up since they accepted my insurance and, I believed, their service was exemplary. Unfortunately my recent couple experiences were less than satisfactory bordering on dangerous. Firstly, a word of note: due to many complicated reasons, until this past summer I did not have a primary doctor. While I certainly don't enjoy doctor visits, I will stop by if I'm truly ill or have an injury that I -know- is too much for me to handle on my own. (You will never, ever see me call a doctor for a sniffle or a bruised pinky.) That being said, toward the end of August I developed a rather nasty cough. After making a couple calls to the primary doc, it was clear between my wonky hours at work and their office hours, there'd be no way I could get in. So I stopped by Urgent Care. After roughly a two and a half hour wait, a friendly doctor saw me, albeit briefly, who diagnosed me with a sinus infection and loaded me up with antibiotics. Alrighty. By the beginning of September the cough disappeared but the fever, headaches remained: I also started to get severe pains, muffled hearing and a popping noise in my left ear. Which is where the fun started. Again, due to balancing work, my primary still wasn't able to get me in so again, I went back to Urgent Care on a late, Sunday afternoon. After yet another $50 copay and two hour wait, a nurse practitioner saw me. Briefly saw me. ...I can't even begin to describe how she made me feel in that room. Speaking to me in a patronizing tone, she said (in a nut shell) I had a tiny bit of an ear infection developing and there was -nothing- that could be done. She winded up prescribing me an ear drop, providing nothing further for the infection or at the very least, terrible pain. I used the ear drops as directed and to make an insanely long story short, after 4 days of doing so, the ear pain became so intense and severe, I lost my hearing completely on that side. Upon going elsewhere to be seen, it turned out I was prescribed the -wrong- medication for an entirely different condition and thanks to what I was given, the infection was actually made far worse, damaging my hearing. ....What she diagnosed me as having was way off. It's been over two months now and I'm only -just- getting better. Upon reflection of my past visits, service had always been spotty. Since my first stop in, my husband had clearly voiced his opinion that he didn't care for the way they handled patients there however I still continued to defend them as many of the doctors at least in the past appeared to be caring. He was absolutely right. Yes it's a clinic, but an expensive clinic and as a paying patient, I certainly would expect an appropriate level of service. Yes, their reception is friendly, yes their remodeling interior is comfy and clean but when you get down to it, it's not worth paying the price to play Russian Roulette with your health. At this point, I would much rather go to the Urgent Care in Lincoln.

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    5 years ago

    I rate "zero" stars..stuck me in both arms for blood...can't hit a garden hose. RUN!

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    6 years ago

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    7 years ago

    If you plan on taking your child here don't they don't have full time staff to treat you child

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    9 years ago

    Waiting for 2 hours. They open at 8:00. Here at 8:07....still no sign of being called in. They have 1 doctor here!!!!

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    Page 1 of 2

    Ask the Community - Concentra Urgent Care

    Review Highlights - Concentra Urgent Care

    I went to Concentra Urgent Care in the Warwick Mall.

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    CareWell Urgent Care | Warwick - Menu of Care!

    CareWell Urgent Care | Warwick

    3.0(100 reviews)
    2.0 mi

    I had to visit here the other day and I was floored by how efficient the whole process was. I…read moreburned my hand quite badly, and all the urgent care places were closed because it was 8:00 pm. I really didn't want to go and sit in the ER so a nurse friend of mine told me what to do to keep my hand safe until I could go to urgent care in the morning. I made an appointment at CareWell on their website and immediately got a text confirmation. When I arrived the next morning, they were totally ready for me. They greeted me, gave me an iPad to fill out my info, and took my into the room immediately. I was seen in only a couple of minutes after getting into the room, and the NP was super nice, caring, and helpful. She helped me treat my hand, and went to great lengths to find alternative medications for me since I was allergic to their burn ointment of choice. It was a fast and easy appointment and I was in and out in about 20 minutes. They're opening one in Seekonk, closer to where I live, and I will definitely visit for any urgent care needs in the future. I am so impressed.

    crazy amount of unprofessionalism in this place. the ladies at the front need to learn how to speak…read moreto patients in a respectful, professional way or they need to get the hell out of the medical field. people come in because they need help and care asap and they are likely already stressed out and upset. the last thing they need is some 90 pound idiot talking to them like they're stupid or an inconvenience. every time i have been here, i have been met with hostility and ego. too much trouble for an urgent care that seemingly only has one doctor for every 12 receptionists.

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    CareWell Urgent Care | Warwick - They have masks available in the vestibule

    They have masks available in the vestibule

    CareWell Urgent Care | Warwick - Eligible patients call the VA before visit for referral.

    Eligible patients call the VA before visit for referral.

    CareWell Urgent Care | Warwick - Closed early.

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    Closed early.

    Garden City Treatment Center

    Garden City Treatment Center

    3.1(75 reviews)
    3.2 mi

    Like anything, I suppose it matters on the day and the provider…read more I have been here 3x. Once for someone else, and they did a great job and escalated their care quickly to the local hospital. When I was here last, I was in and out in about 1 hr. The visit today, was another story. I was told there were only 3 people ahead of me. However, I spent over 3 hrs, waiting and waiting and waiting. I waited for the doctor, I waited for the phlebotomist, then I waited for results... Which didn't show anything. Nearly 4 hrs is a long time to wait. The doctor discharged 3 other people who came in after me ahead of me. He said, "sorry, I went to the wrong room" when he finally returned. I had asked another staff member to check on the wait and she did not ever come back to give me an update or let him know I was waiting. When the nurse came to discharge me, she gave me a diagnosis that he had not shared with me. She went back to ask the doctor and learned that the diagnosis listed was incorrect. He then listed another diagnosis on my paperwork, which is also incorrect. The entire experience was frustrating.

    I was nervous to come here after looking at the rating and reviews but when you fall down your…read morestairs and you know you definitely did something to your foot at 6 at night-the options are limited-especially if you don't want to go to the er. We called ahead and asked if they had X-rays and they told us yes. We got there at 6:20 and I was discharge at 7:55 with a diagnosis, a boot, a follow up appt, and I had a confirmed fractured foot from the x-rays they took. Every person from registration to x-ray to discharge and everyone else in between was pleasant. They seemed to genuinely care. At one pointy adrenaline finally left my body and I broke down crying. A nurse happened to walk by and came back with a box of Kleenex. Great job everyone!

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    Garden City Treatment Center - Information

    Information

    Garden City Treatment Center - Treatment Room

    Treatment Room

    Garden City Treatment Center

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    Concentra Urgent Care - urgent_care - Updated May 2026

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