My last review was 2 years ago, so I want to update it. I STILL come here and STILL get the most…read moretop tier service. I'm always in and out so quickly and the staff are always so friendly, kind, efficient and make sure you're well taken care of. You can even go virtual visits on their site. I have come here for all types of problems and I always get the help I need. Every employee I encounter actually listen to me. They make sure to explain everything in great detail and I never leave confused about any treatment to recover. They have the best care I've ever experienced. Even after so long the place still looks brand new. The rooms are so clean and so cozy and private. Even the waiting area is very nice.

So grateful they were open on Sunday. Fast and efficient and ready to help, would recommend!read more

I had to visit here the other day and I was floored by how efficient the whole process was. I…read moreburned my hand quite badly, and all the urgent care places were closed because it was 8:00 pm. I really didn't want to go and sit in the ER so a nurse friend of mine told me what to do to keep my hand safe until I could go to urgent care in the morning. I made an appointment at CareWell on their website and immediately got a text confirmation. When I arrived the next morning, they were totally ready for me. They greeted me, gave me an iPad to fill out my info, and took my into the room immediately. I was seen in only a couple of minutes after getting into the room, and the NP was super nice, caring, and helpful. She helped me treat my hand, and went to great lengths to find alternative medications for me since I was allergic to their burn ointment of choice. It was a fast and easy appointment and I was in and out in about 20 minutes. They're opening one in Seekonk, closer to where I live, and I will definitely visit for any urgent care needs in the future. I am so impressed.

crazy amount of unprofessionalism in this place. the ladies at the front need to learn how to speak…read moreto patients in a respectful, professional way or they need to get the hell out of the medical field. people come in because they need help and care asap and they are likely already stressed out and upset. the last thing they need is some 90 pound idiot talking to them like they're stupid or an inconvenience. every time i have been here, i have been met with hostility and ego. too much trouble for an urgent care that seemingly only has one doctor for every 12 receptionists.

Like anything, I suppose it matters on the day and the provider…read more I have been here 3x. Once for someone else, and they did a great job and escalated their care quickly to the local hospital. When I was here last, I was in and out in about 1 hr. The visit today, was another story. I was told there were only 3 people ahead of me. However, I spent over 3 hrs, waiting and waiting and waiting. I waited for the doctor, I waited for the phlebotomist, then I waited for results... Which didn't show anything. Nearly 4 hrs is a long time to wait. The doctor discharged 3 other people who came in after me ahead of me. He said, "sorry, I went to the wrong room" when he finally returned. I had asked another staff member to check on the wait and she did not ever come back to give me an update or let him know I was waiting. When the nurse came to discharge me, she gave me a diagnosis that he had not shared with me. She went back to ask the doctor and learned that the diagnosis listed was incorrect. He then listed another diagnosis on my paperwork, which is also incorrect. The entire experience was frustrating.

I was nervous to come here after looking at the rating and reviews but when you fall down your…read morestairs and you know you definitely did something to your foot at 6 at night-the options are limited-especially if you don't want to go to the er. We called ahead and asked if they had X-rays and they told us yes. We got there at 6:20 and I was discharge at 7:55 with a diagnosis, a boot, a follow up appt, and I had a confirmed fractured foot from the x-rays they took. Every person from registration to x-ray to discharge and everyone else in between was pleasant. They seemed to genuinely care. At one pointy adrenaline finally left my body and I broke down crying. A nurse happened to walk by and came back with a box of Kleenex. Great job everyone!

Maybe if someone had even acknowledged me would have been great. I walked out after sitting in the…read morewaiting area for 20 minutes. A nurse came out and talked with another woman who came in after me

Great staff! They are very friendly and patient. Amanda is…read moreespecially nice and she knows us by name

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.

First thing I noticed was how clean it was!! Organized, short wait, extremely friendly and…read moreattentive staff. They offer all different types of care Primary, walk in, and other services available.. I felt like I was in great hands. Very happy to be a new patient here.

Great experience. Came in at 2pm for a sinus infection. No wait. They took me right back and doctor…read morecame right in. In and out in 30 minutes and everyone was so nice! I didn't have my insurance cards but I did have the numbers and they didn't give me a hard time like some offices would. Especially since this was my first time here. I will recommend this place to friends in the area. Best urgent care experience so far.

please do not go here. they r uncaring and distracted for no reason . they said they would fax my…read moreinfo for a bicep rupture to an imaging center that didn't happen When I called to try to resolve this STEVE the male nurse felt I could wait 5 days to get imaging done although my paperwork says stat. my arm is now unusable and STEVE hung up on me because I got upset and used an expletive.

If you're looking for an urgent care that will gladly take your money, send you for X-rays, and…read morethen tell you they don't even remove splinters -- something they apparently knew from the start because they "don't intentionally break skin" -- then this is the place for you. If you're looking for actual treatment, I'd strongly recommend going literally anywhere else.

I never have to wait long to get seen and the staff there is super nice. I always get great care…read morewhen I come here.

I have had to use this Concentra several times as I travel for work. I am used to their long wait…read moretimes, but today was different. Despite being there earlier 4 people were called before me. I waited in the waiting room for 30 mins. I got my required items completed and should have been done, however they told me I had to wait for the doctor. I was confused as they did not tell me why. I waited in the exam room for 30 minutes then asked someone outside why I was waiting. I was assured the doctor would be in, however ended up waiting over an hour total. Very poor service and care for patients. I will not be returning.

Solid for what Concentra offers this site goes beyond the expectations. Front desk is attentive and…read moreDr.s always professional and friendly as well as the nurses.

Eye doctor recommended we go to this urgent care near by. Arrived at 4:10, told the front desk…read moresomething in eye, it was completely red, in excruciating pain and they said they were not taking any more patients before close. How can you close at 5PM and not take patients at 4PM? Maybe they should change their hours. Would NOT recommend this urgent care. Look at the review down below who also said they lack sympathy for patients.

5th person to walk through the door. After an hour the tvs were turned on. I noticed my name wasn't…read moreon the board. When I asked I was told because I had an evening save my spot the system never registered me as a walk in. I explained I was the 5th person in here after waiting in the parking lot for 20 mins. I was told I wouldn't drop to the bottom of the list. Another hour has passed since then, still has an hour 20 on the board. Unfortunately we are just cattle in an overwhelming health care deficit. No-one cares. Good Luck!

My friend needed urgent care during the last hour before closing, and the care was exceptional. The…read morephysician assistant, Mark Gavuin, and the nurse, Jen, were professional, gracious, and took the time to answer all of our questions. When things became a bit more complicated, they truly went above and beyond. The facility itself is very clean and new. Out of respect for privacy, I won't share details, but I highly recommend this urgent care team.

After putting off a doctor's visit, assuming my symptoms were just a cold or allergies, I finally…read morewent in to be seen. From check-in to X-ray and discharge on a busy Friday night, the entire process took less than an hour. The staff were warm, attentive, and thoughtful, making the experience smooth and reassuring.