Overall, my wife and I had a wonderful time celebrating our 15 year anniversary. It was our first time to Cape Cod and we never left the resort. The restaurants were great (we tried them all) and the bars were great (also tried them all)! I was disappointed with the slow shuttle service, but it's understandable with all the employee shortages! However, my biggest complaint is our shocking discovery that the provided beach umbrellas are not UV resistant! My wife stayed under the umbrella for several hours on Saturday and was burnt badly! I attached a photo for you to see how bad! At least she had shorts and a t-shirt on, but I feel so had for her! The reason for my 1 star is their poor customer service, especially given their rates! I reached out to the resort, just to let them know. They didn't apologize, didn't follow up, and didn't do anything to avoid this in the future! They ruined our anniversary and didn't even apologize! We will be returning to Cape Cod, but never again here! read more

The resort has so much potential but fails on execution. In particular the Roscommon room restaurant is expensive, slow, and poor quality. The mains came out 1h 40 m after we sat down. The Irish Stew (highlighted as their specialty and priced at $36 no less) tasted of burnt tree bark and was inedible. I sent it back and the manager agreed to take it off. Disappointing to say the least. read more

Do Not Stay Here / Do Not Stay Here with Kids We booked because Ocean Edge makes all the top lists for family friendly spots on Cape Cod. I traveled here with two other families and we each had our own unit in the Britterege Villas. I travel often with my son and this was hands down the worst experience I've ever had at a hotel or resort. Almost immediately upon check in and entry to our villa rooms we receive a noise complaint from the front desk. The person downstairs says we're being too loud. We were going up and down the stairs with our luggage and unpacking at 4PM. We receive another complaint shortly after for "stomping" around which in reality was us walking around the unit as we prepared to go to the pool. On day 2 we receive another noise complaint at 3PM after we come back from the beach. This time the kids were sitting on the floor quietly playing legos. I totally understand that noise carries when insulation is poor. You're going to hear walking around, movement and conversations. We did our best to limit time in our room and keep the kids occupied. But if it's going to bother someone this much - don't stay at a hotel, rent an Airbnb. Our kids were simply existing and it was still too loud for this guest and the front desk continued to support him and call us with the complaints. Also on day 2 we had dinner reservations at Ocean Terrace and a pre-paid bonfire package. Ocean Edge Terrace was a miserable experience. We sat down at 630PM and still didn't have food by 8PM. They brought the kids food out first and it was another 30-40 minutes before the adult entrees came out. They kept offering us bread but then would only bring out gluten free bread. Timing was horrible, the wait was horrible, food was mediocre and the entire thing took entirely too long for a single course meal. After dinner, I went back to my room to put my son down for bed and the rest of the group went to see if they could reschedule the bonfire since dinner took so long. The rest of our party arrived back at the Villas around 10PM. That's when the downstairs neighbor began to belligerently and aggressively start to bang the door and scream about the kids. Again, the adults and kids walked up the stairs and were getting ready for bed. I was already in my separate unit and heard the whole thing happen and the only person being loud was the angry neighbor. The neighbor continued to escalate his yelling, banging and slamming his door. He threatened "to continue to bang the door if he even heard a breath." He was drunk and I felt unsafe so I called security. It took a while for anyone to come and the whole experience was frustrating with little communication. The guest was threatening our families AND the security guard, yet it appeared that nothing was done. This entire experience was horrible and terrifying for both kids and adults. And just to be fair, here are a handful positives because I'll give credit where credit is due: - The shuttle drivers are very kind and do a great job of driving folks around the property. It's nice not to have to get in your car. Tip: call for a pick up otherwise you'll be waiting a while - Ground staff are wonderful! I was offered help two different times for things that were above and beyond their job. I really appreciated their kindness. - The Britterege rooms are recently updated and are quite nice. The living room is spacious along with the kitchen and bedroom. It's comfortable and should be a great space to stay with family. Tip: walls and floors are thin and you'll hear everything including when your drunk neighbor is trying to figure out how to say, "massapooshits." I am writing this review with one more night left on my reservation and I'm half tempted to pack up and head home. This place is a hot mess and I do not recommend. I will never come back and do not feel welcome here. read more

My wife and i stayed 4 nights during the week last week (mid Nov). The number of rooms occupied was in the single digits but the level of service was stellar so it felt like we basically rented out the mansion to ourselves. Lot of things to like, other than that - the pool area was very nice, good water temp in both the pool and hot tub and most of the time we had it to ourselves. The gym was really nice, it's basically like a private gym vs the usual hotel offering. The three wood burning fireplaces were always going and created an awesome ambiance that we were looking for. We did a couple day trips to Provincetown, Orleans, and Chatham - easily accessible from the mansion location. We found the pizza place down the street, Laurino's to be a hidden gem and Scargos was our favorite lunch spot. Back to the mansion itself, as i said, the staff were awesome across the board, but two really stood out. First, Andrea, who took care of us during breakfast, was really great. Secondly, Daniel was the absolute man. He always made sure the fire in the library was roaring. He even took some leftovers we had and heated them up for us in the breakroom. He really made our stay and we will definitely be returning. read more

Had a lovely dinner with old friends at the Roscommon Room. The food and ambiance was wonderful, and Ricki was a great server-patient, friendly, and on top of things! read more

if I could leave fewer stars I would. I am staying in The Villages and the only thing to say is, don't stay here. It is the worst hotel I've ever stayed in. No better than a Travel Lodge and a heck of lot more expensive. I arrived at night. No instructions were provided regarding where to check in. It changes after 10pm which I learned on my own but this was never mentioned. The hotel spans 4 acres. So you need to know which building to go to. Terrible signage. Not enough parking. Ridiculous toiletries sufficient for a Barbie doll. The best thing about this hotel was checking out. read more

Our 3-day stay was wonderful. This, in large part because of manager Marc Bauman, who greeted us as we arrived and immediately set the tone for a relaxing and wonderful escape. Sharese at the Registration Desk also was so good at making a personal connection and attended to everything we needed. Both guided us through the resort amenities, made the stay feel special and are reasons we'll be back soon. The villa accommodations were quiet and comfortable and an easy walk to the beach. Ocean Edge Resort was a beautiful get-away for us - the private beach, front lawn scene and breakfasts on the open deck were all highlights. We had a great time. The resort's customer service is top notch and sets Ocean Edge apart from other choices. read more

My family and I stayed in the Britteridge Blueberry Pond Village for 3 nights over the long July 4th weekend. We stayed at Ocean Edge years ago and had a great experience, and in particular we were looking forward to kayaking on Blueberry Pond this time. After booking on the website we got the initial confirmation email which indicated we would get another email within 24 hours with more information. We never received the second email, so I responded to the email address listed several times, but no response. I called multiple times, but was put on hold, until I eventually was able to leave a voicemail with my number. No one called back. We arrive very late at night and eager to get to our room. I called the front desk the next morning, but no answer. We inquired at the rental stand about kayaks, but were told the pond was temporarily closed. I'm very disappointed this information wasn't on the website, as using the pond was the main reason we booked a room by the pond. By late afternoon our room hadn't been cleaned so I called housekeeping, but no response. I called the front desk early the next morning and finally got a hold of someone. She told us housekeeping was only available on request with 24 hours advanced notice. Since we were checking out the next day it was too late to have our room cleaned. She said we should have been informed at check-in (we were not) and apologized. We were also told we had access to the pool right next to our room, but later were told it was only for members. While the room and facilities were very nice, the lack of adequate communication was very disappointing. While I understand there are increased demands on the staff due to the pandemic, and the highest priority is keeping guests safe (which they did), it seems some very basic communication (such as sending the second email with all the information, and posting the pond closure on the website) would have made our stay much better (and reduced the need for me to contact the staff so often). read more

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Stayed at the Britteridge villages on blueberry pond. The walls are so thin I can hear every word in the room next to us through our bedroom wall. They were blasting the TV all night and I had to call the front desk several times. Actually got a headache from hearing all this combined with the lack of sleep. Horrendous! Went to check out the pools the next day and they were all filthy. No one has cleaned them for quite a while and the filters were not even on! Never able to actually use the pools. Such a waste. We were however able to go to the beach area which was beautiful so that was a plus. read more

Ocean Edge Resort - Dirty pool - Resorts Near Me - Brewster, Massachusetts

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This resort has a 'Fire and Ice' package which states "receive a $150 dining credit towards your private dining experience in our icy themed igloos", however when you go through the booking process they add the $150 to your room rate. When I called to ask how the dining credit worked, they told me it was a 'bundle' and the full amount is charged to your bill, so a one night stay is $391.00 for a $140 room. On top of this, there is a limited menu in the Igloos so it's difficult for two people to even use $150.00. They actually recommended I could buy a bottle of wine and take it back to my room to help use up the money I had to prepay. This is blatantly deceptive and probably illegal. read more

What an extraordinary location for sunsets, yummy cocktails and snacks ! We especially enjoyed hanging out with the bartenders there - shout out to Alex, Pat (thanks for the restaurant recommendations !) and "Miss Colombia"! The vibe is everything you could hope for from a beach bar! read more

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I'm giving four stars because my husband and I throughly enjoyed our three night stay at the mansion. The room was beautiful and clean. The grounds were stunning. The beach was a short walk from the room. We enjoyed breakfast at the terrace, the view was to die for. However, the resort is very busy. I wasn't aware how large the actually resort is. They have many other villas on the mansion side nearby as not part of the "mansion". Seems like people own or rent them to larger groups or families. With this, the pool is always packed with children. The beach, although there is plenty of room, is also very busy. (Especially on the weekend!) We checked out on a Saturday and there was a line to get onto the boardwalk, and also a line to get chairs and onto the beach. They are constantly checking passes. The service on the beach seemed lacking. We were only approached one day that we were there. However, other days we did walk to the end of the beach to avoid the crowd. Therefore, I assume servers didn't want to take the long walk down , which is understandable. After spending two days on the beach, we tried several drinks and food. All of which were not good at the beach bar. I ordered a special, which was a buffalo chicken wrap, it was literally precooked chicken served cold. My husband ordered a lobster roll, he did not care for it. Another day we had a burger, which seemed not cooked through throughly. The drinks, were very overpriced for what we received. Thus, we declined purchasing them after the first day and a half. $18 for a mediocre beverage, no thanks. $10 for a can of White Claw is robbery. We took a drive and walked through the Brit. Pond which is beautiful and larger than expected. Again, TONS of villas on the other side of the resort. The golf course looked very nice as well. Overall, it was an enjoyable stay. Was it worth the price we paid for three nights? probably not. Mainly due to the crowding around their amenities. We would love this resort if it was not so over crowded. read more

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We stayed in August of 2024, and the experience was great. My family and I had fun UNFORTUNATELY! We stayed there in July 2025 at the Arbor Villages #27. Our room was ok, it was dated, and the A/C unit was loud. The advantage was that it was right by the pool. Speaking of the Pool, the staff was attentive and polite. Property was well manicured. The tennis courts!! Not well-maintained at all, the trash buckets were half full, and we saw plastic cups and trash around the courts. We also saw weeds growing through the court, which was obvious evidence that the staff does not groom and clean the courts often. For a high-end resort, I would have expected better. The food was pretty good at Bayzos, though the server was subpar and needed to be trained better. It was clear that the Europeans they hire for the summer staff are hit or miss. The beach staff were attentive and polite, though at high tide you lose a lot of real estate and it can get very cramped on a busy day. Ocean Terrace was overpriced, and if you don't eat seafood, the options are limited. My wife was not a fan of a steak the same price as the Capital Grill and not as high quality. Unfortunately, our stay this year was fair to good at best. read more

Stayed at the Villages for four nights. If you like this sort of facility, it's fine. I don't; I went with family. I don't golf. Nice pool. Checkin desk staff not exactly friendly (I know they probably hear the same questions over and over, but if you don't like the job, get another). Stayed in a nice room, with small kitchen (had coffeemaker, microwave, stove, dishes; lacked drying rack, decent coffee, salt and pepper). Air conditioning good; towels awful: felt like sandpaper. At their prices, they need to provide good towels -- which sums up the place overall: adequate, but not good enough. Not a good value. I won't go back. read more

The place is beautiful. You can see a wonderful sunset in the evening. In summer the front lawn is set up with chairs and fire lamps, lots of games and the place sells wood fire pizza ,lettuce wrap etc. The pizza was very good. We had a wonderful time read more

Ocean Edge Resort - The open ground in the front - Resorts Near Me - Brewster, Massachusetts

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We were visiting cape cod for a family birthday party and my wife and I booked at room at The Villages. We considered staying at the Mansion but decided that we would be happier at the Villages. We had a wonderful stay. We were in Britterige Blueberry Pond One Bedroom and loved it. The room looked like it had been recently renovate and was spotless. The parking was a little odd but I think that is true for all locations of the property! We didn't spend much time at the resort so can't comment on the amenities. We did walk to the pond which we could see from our room. We would definitely stay here again. Based on the other reviews it may be a different experience during the main season. read more

ABSOLUTELY DO NOT STAY HERE!!!!!! Staff is absolutely miserable and NO help! I actually had 3 young men walk RIGHT passed me while I was trying to push a stroller full of two children, push 2 suitcases and carrying a wedding dress!!!! And that was only the beginning! The rooms were decent at best and for the price of them 100000x not worth it! For $800 a night you'd expect a little bit more than decent and maybe not a view of a massive parking lot or their dumpsters!Went to breakfast one morning and I took an hour to get a coffee while waiting for menus we ended up looking it up on our phones...then another hour for eggs. The beach is probably the worst beach I have ever been to and the only good part is the bar! And let me reiterate here the staff has not gotten any better by this point! We also hosted a rehearsal dinner here which is the only reason would be okay with giving this place one star. The clam back was amazing and the staff at this was amazing. The next night, however we had told the hotel we were all coming back from a wedding. They told us that it was fine and we didn't need to reserve anywhere. Well apparently towards the end of the night they proceeded to tell us that we had no business being there even though we were all staying in the hotel? There were two ladies who continued to hound our guests and entire party because they were not having a good time. We had a bartender who commented on one of our guests stature and completely offended him then they proceeded to kick us out after we tried to diffuse the situation. Staff is utterly disrespectful, check in staff is the rudest I e ever encountered and the manager I met is by far the WORST, he's rude and speaks to you like you're below him - hotel itself is NOT worth 1/4 of the price we paid! read more

Take a break fro the grind and stay a night or 2 at Ocean Edge. You'll feel like you stepped back in time. Take a short walk to the bay and relax on the beach. Stop at The Beach Bar and recharge while you enjoy the incredible view read more

Ocean Edge Resort - Cape Cod Cape Cod Cranberry Mojito - Resorts Near Me - Brewster, Massachusetts

If I could give 0 stars to Ocean Edge at this point. We have been going there for many years. Today we stopped by. We live on Cape Cod. The service was terrible at the outside bar so we decided to go in to the tavern. The service there was just as bad. Ignored to the point we left.Today is 8/6/23 at 5:00PM read more

I am very stunned by all of the bad reviews here. We love to travel and I am VERY fussy and to be totally honest, I cannot recall ONE thing that we weren't satisfied with during our stay here at the Villages section of Ocean Edge Resort & Golf Club. The room we had was a spacious 1 bedroom villa with chic, Cape Cod décor. It consisted of a kitchen, living area, balcony, bathroom with a shower/tub combo and a separate bedroom. The room was very clean, spacious and the bed was extremely comfortable. The kitchen was well stocked and everything was in working order. read more

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Oh how the mighty have fallen. To preface, my wife and I were married here a few years back, so I have extremely fond memories of the property, the staff, the food, and the rooms. Our experience over Valentine's Day was so horrendous that I don't know that we'll be back, at least not until we hear that things turn back around. Upon checking in, I thought the front desk wasn't super friendly, but who cares right - all you need is your keys. But in retrospect, after all the other mishaps (see below), it was more clear that the problem is insidious. After arriving to our room, we found an open container of yogurt in the mini-fridge. Now this is kind of gross in general, especially given its dairy, but during the times of Covid - it irked me even further. Additionally, the pump in the back of the toilet wasn't filling the tank, and therefore would not fully flush. For the rest of our trip, my wife and I had to manually hold the pump chain up to fill the tank, so our toilet would flush. To make matters worse, after getting out of the shower, I went to put a bathrobe on, but it had dried blood all over the shoulder (it was in the closet in its dry cleaning plastic wrap). I called housekeeping immediately, but they didn't even offer an apology. I had to demand that they bring me a clean/fresh one, and they acted as if it was some giant inconvenience to them. Also, I feel as if a resort of this supposed caliber should have amazing food, which simply wasn't the case any longer, at least not at Frost Bar. I wrote about that separately here: https://www.yelp.com/biz/ocean-terrace-brewster?hrid=qsxYNAPXABEB_TKyyNCTVA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) Shame. I even tried to connect with them directly, before writing this review, to no avail. read more

First time I went to Ocean Edge Resort with my family in 2022. We had a great time. Facilities are amazing and plentiful. There are three different pools. You can bike ride, kayaking, paddle board, pickle ball, tennis (about 8 courts) and of course, golf. The bike trail is extremely extensive and fairly flat. They have organized tennis round robin, group clinics or simply, rent your court. Initially, we stayed in a one-bedroom at Arbor village, which is farthest from the mansion. That's ok because there is a pool in that proximity. We then moved to Britterige village, which is closer to the check-in area. Britterige one-bedroom is bigger but there is no pool in that area. You will have to drive to Arbor or go to the mansion. However, Britterige is close to the bike rental area, pickle balls and kayaking. You can eat either at the mansion (a bit expensive), at the lawn with the fire pits (basic food like pizza, chicken fingers) or at the other restaurant (Linx). You can also buy your own grocery and cook inside the room. My only complaint is that the variety of ethnic food around Brewster is limited. If you stay there five to seven days, you might get sick of burgers, chips, pizza and lobster roll. Breakfast around Brewster is also expensive. I recommend that you just buy some cereal and bread and eat inside your room. For other food options, you can always drive to Orleans, nearby town. read more

The suite was nice, spacious. The pool was great. WiFi did not work at all which was very frustrating as we also did not have cell service in the room. For the price there should be working wifi as advertised! Cleanliness also left something to be desired. After we checked in I noticed the laminate floors didn't seem very clean so I took a pass with wet towels and it was disgusting how dirty they were. Clearly had not be cleaned in awhile. Summer beach resort i want to walk around in bare feet without them turning black. When I informed the front desk she was slightly apologetic but only offered to make a note to have them deep clean the room the next day. As we were checking out and I had already done the cleaning, this response seemed inadequate. read more

Just stayed at the Mansion again! We have been staying at Ocean Edge for 20 years. We had a spectacular stay. There were chocolates and french macarons on our room welcoming us back. Housekeeping was super prompt and helpful when I requested extra towels. When we returned from dinner, there was turndown service with slippers by the bed and waters and a goodnight treat on the nightstand. Such a nice touch! The service on the beach was phenomenal. Our waiter, Helio, was terrific. He made a big difference with his great service and positive attitude! Cannot wait to go back!!!! read more

Happily Wed Brewster! We had the honor to have our Wedding held at Ocean Edge Resort on the afternoon of 8-18-24. Everything was wonderful, from communication with our wedding coordinator,Ivey, to the cocktail hour by the pool and our reception at the Bay Pines Pavilion. The staff was helpful and worked to meet our needs and the needs of our guests, the food was delicious and the overall service was terrific. our rooms was beautiful and very comfortable. Upon entering our newly cleaned room, we were greeted with rose petals lining the floor leading to the bedroom and the bed was beautifully covered in rose petals and flowers with our towels crafted into two swans, with even more rose petals spelling out I LOVE YOU on the bed. What a thoughtful surprise! I would say the only one drawback was on the morning of the wedding, I could call for a car to bring & members of my wedding party to the mansion. I called for the car and much to my dismay, they sent a bell man with a golf cart. this was no acceptable as I had several bags and my gorgeous wedding dress to bring along with one of the members of my bridal party. The situation was quickly resolved once I explained I would rather a car take us from our lodging to the mansion with my dress. A car was sent to our room and all went well. Sincerely, read more

Buyer beware - I am reviewing this as a wedding venue as someone who got married there in summer of 2022. This venue looks great on the surface, but in reality they are incredibly disorganized and chaotic behind the scenes. Our dinner was served late so our band was delayed to start playing for 45 minutes. Because of the hard stop for a noise ordinance, we lost out on that paid time with our band because the meal was served late. Running a wedding on time is incredibly important and you would think a large wedding venue would have that down to a science. There are multiple weddings at the venue per day, so you do not get a dedicated coordinator as they will be busy assisting multiple parties. Before the wedding weekend, I didn't think I would be bothered by other weddings the same day because I thought they'd be spread out, but in actuality the venue isn't as big as it looks and the wedding spaces are pretty close together. The food is fine but everything is overpriced. If you love the feel of the venue, might I suggest the Wychmere or White Cliffs? You may be considering Ocean Edge because they also have guest accommodations unlike Wychmere, but the rooms were so expensive that many guests opted to stay elsewhere anyway. While our coordinator was perfectly nice and helpful, she was not proactive about anything. If you did not reach out to them, you would not hear from them. This caused us to miss out on booking spaces on site for related wedding events because when we reached out to book our rehearsal dinner (7 months before our wedding) all the available spaces were booked up and they could not accommodate us. And additionally, they overcharged us for a line item on our bill 6 months after our wedding with no notice or reasoning and have refused to work with us to reach a resolution. I do not recommend getting married here or patroning this establishment in any way. read more

Way overpriced for what you get! Spent more money than anyone should for a 2 night stay. Did I mention that they also charge a daily "resort fee" For you to use their pool and beach? Are you kindling me ? Isn't that what we overpay for in the first place is the amenities? I can not Recommend this hotel to anyone, kids were bored by day 2, food was average at best. The first day on the beach we waited OVER 2 hours for our food. The rooftop food was ehhh.. no paper towels or napkins in the hotel. I could go on but the $5k price tag for two days says enough. At that price Everything should be included. Very very disappointed don't waste your money. read more

From the time of booking, I should have know what an absolute unhappy visit this trip would be. My professional business group decided to hold our annual 2 day retreat here this year. After receiving the booking information, I called the resort to book our room. We decided to stay Thursday through Sunday to get a little extra time on the bookends of the retreat. My call to the resort the first time was answered by an operator who literally yelled "operator how may I direct your call." I said reservations please and this is how my next 3 calls to the resort went because the first 3 calls got sent to a number with a mailbox that was full. Finally when I reached the very sweet woman on the other line on my 4th call, she was more than accommodating although wanted to upgrade me to larger, more expensive suits which we absolutely did not need since it was just my wife and I traveling. Check in:Arrived earlier than the 4 pm check in time therefore did not expect to be able to get our room early (2pm) however went to reception in the off chance our accommodations were ready. Reception was empty except for one woman behind an old desk who could not bother to look up to say hello and then an additional 3 people behind plexiglass who again did not look up and only when I stood there a few moments did a woman reluctantly ask if she could help me, no smile sadly. She then, not very politely, told me that we could not check in until 4pm because if I had read my confirmation correctly I would have understood that already and not come to reception to ask her. I thanked her and then my wife and I decided we would grab lunch from the outside bar. We sat down and were ignored until finally we were able to get the attention of one of the 2 bartenders who finally brought over a drink/appetizer menu. There was only one other person at the bar at this time. We ordered drinks and asked for a regular lunch menu at this time. Our drinks were basically straight alcohol as we watched the bartender pour what was supposed to be a mixed drink turn into a very, strong cocktail. Then we were ignored for another 16 minutes until I was able to catch the eye of the bartender who took our food order. Both of our meals were delicious. We had a lobster roll and the fried chicken sandwich. The weather outside was really rainy therefore upon finishing our sandwiches, we asked the bartender if he needed us to move insider due to the weather and he assured us that it was fine to stay put. We ended up talking to the man who was bartending when he worked again to drum up a little conversation and with that he told us he was quitting that very day and that he hated everything about "this stupid place and fake people." Every employee outside at the restaurant, with the exception of one woman who came and asked us if we were OK, ignored us and looked absolutely miserable. Good way to start off our visit to this resort which by the way is not cheap even in off season. We were finally able to check in at 4pm and were handed our keys to which we got back in the car to drive to Britterige Village. The room:Cute and comfortable. Walls are paper thin therefore we heard every single word our neighbors said and their baby that screamed all night long - the poor parents. The bathroom shower curtain is too short therefore water pours out all over the floor even if you keep the curtain closed tightly to the shower. The bathroom fan sounds like a fighter jet ready to take off. The AC and heat work well. The view, of the pond, from the deck, is almost 100% obscured by trees. Housekeeping did come both days were there a full day and once we just asked for towels and no service and the other time we were not in the room and received service. Nice service and everything was cleaned and freshened up. Kitchenette was in working order. We only used the refrigerator and the coffee maker. A shuttle is available from 9am through what we think is 11pm but unsure since we were told, from different staff members, differing times for the shuttle hours. We did use the shuttle our first night to go over to dinner and back and the drivers were friendly. The main house where they have the restaurant and bar is not a place you can easily walk to from your rooms unless on the main grounds which none of my group encountered. My one friend was over 2 miles away from the main house where we checked in and without parking in front of her building therefore had to carry her luggage quite a ways when checking in. There is no offer for help of luggage of any kind which we did not mind but others may have required. Restaurants: Food was very good. I had lobster rolls at all 3 meals and all were delicious. My wife had, as stated above, the chicken sandwich then a burger. All were tasty and well seasoned. Again the staff is miserable and not interested in serving the customer. Example: we are told at ........... read more

I will start out saying the staff is wonderful and kind. With that said do not waste your money on this hotel. When I booked I thought I was staying in a beautiful hotel but instead was put in an apartment far away from any amenities. The apartment hadn't been updated the pillows were horrifying. It was in a musty basement with paper thin walls. We could hear everything around us. We got lucky that we got access to the beach but most people staying where we were do not have access so make sure you clarify this with staff before booking if you want to go to the beach. This would have been a perfectly fine place to stay for $200 a night but paying over $500 and getting this was not acceptable in my opinion. I attached photos of the "clean" towel room and the horrible scratchy towels they want you to use at the pool, I wouldn't wash my dog with them. read more

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My friend and I recently took advantage of the "healthcare professionals" discount as the advertisement sounded phenomenal. When we arrived, we checked in at the mansion (the site we thought we booked a room at), was provided our room keys and told to drive around until we found our room. After driving all around the premises twice, we contacted the front desk staff and were notified that our room was actually located in the villa's "just down the street". Again, we drove all around the premises (in the dark) and eventually found the building our room was located in but we were never even notified of where we should park, in front of the building was not an option. We dragged our bags across the parking lot, down a flight of stairs, then up a flight of stairs, then into the building and down two more flights of stairs. Our room was located in the basement of the building, next door to the "sprinkler" room. The room itself was outdated, not at all cozy, the screen door to the "patio" area was on its side, resting next to a big black rodent trap. It was so creepy, and not at all what was advertised. It felt like a slap in the face! After working in our hospital throughout the pandemic, we were really hoping to just relax and enjoy a weekend getaway. This was not what we expected. We both still had to work remotely but unfortunately our room didn't not have WiFi, cell phone reception or as one of the staff members mentioned "any sunlight". We requested a room change after our first night due to the lack of WiFi and cell phone service. Although the room we had for our 2nd/last night was great, the front desk staff persons were very rude during the day this past Saturday, and the weekend stay was extremely disappointing. Rather than a way for the business to "thank healthcare professionals for their service during the pandemic", this felt more like they were just trying to fill up their rooms during the off-season. Overall this was a disappointing experience. The photos attached are the 1st room vs the 2nd room. read more

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The Ocean Terrace at Ocean Edge was a perfect place to stop during our rainy Memorial Day weekend down the Cape. The outdoor bar had perfect coverage, heat lamps and beautiful views of the ocean. We felt like it wasn't even raining! Our bartender, Nicole, was more than accommodating and we felt like we were the only people at the bar! She made fantastic drinks for us and was so friendly and hospitable. We are definitely making another stop there this weekend! read more

Ocean Edge Resort - Resorts Near Me - Brewster, Massachusetts

Stayed at the village near the golf course in a room in a townhouse arrangement. It was dirty and run down. My pillow smelled. There was gum stuck to the floor. The dishwasher was rusted. There is zero sound barrier between units, so I was able to hear the lady upstairs drying her hair and when they walked it sounded like they were entering my room. This place needs a facelift and some investment. read more

I booked the porch room at the ocean edge resorts spa. This was for a bachelorette weekend. The nail tech was extremely rude to the bride. Loudly sighed and rolled her eyes and told us she does not have time to remove her gel polish. It will interfere with her 5pm appointment. we felt incredibly uncomfortable and she completely ruined any relaxing mood we had. We talked to the front desk person and they spoke to the nail tech letting us know we will be taken care of. We all agreed that the pedicures were below average and nothing was worth the large price we were paying. Highly disappointed. read more

Review for the Frost Bar Igloos We had a wonderful time at the Frost bar igloos for dinner! The minimum spend per igloo was $150. Although the food seems expensive, it is well worth the experience. We ordered multiple different menu items in the "one person" size along with two cocktails- we were full and satisfied, and left with a to-go box! I highly recommend this experience! read more

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I wish I read reviews before I booked a 3-night stay. Booked a special getaway for our anniversary. Arrived on a Friday and tried the fireplace. It did not light. Reported it to the front desk in person. The next morning they called to have maintenance come to fix it. Maintenance were there for at least an hour - they had to engage the supervisor for support. They replaced the thermostat and left the fireplace on for us. We were not able to shut it off but it shut itself off when it was too hot. The next day we could not turn it back ok. Again had maintenance come up. A new man this time who looked at it and said that they never hooked up the thermostat switch and only could turn it on by uncovering the bottom of the fireplace to use the manual switch. He said he would follow up. I almost burnt my hand opening the bottom to shut the unit off when we went to bed. After 2 in person visits to the front desk and a call there was zero effort to move us or provide a discount. Will never return. Which is unfortunate because most of the staff were pleasant and should not be subject to horrible management. read more

After receiving a massage at the beach house spa, I was told my credit card was declined. I gave another credit card which was accepted. When I got home, both cards had been charged and I spent over a month trying to resolve with the controller to no avail. Get a receipt for everything. Their accounting practices are less than acceptable. read more

Stayed in a Mansion room Deluxe King with my family of two adults and two children under the age of 12. The room looked exactly the same as when I stayed here 9 years ago which means that it has not been updated in some time. THE GOOD: The property is beautiful. We enjoyed the private beach every day and the beach attendants (young men and women mostly in their teens and twenties) were very helpful and kind. We also briefly enjoyed the fun lawn games when we returned from dinner off-site one night. The atmosphere was fun and magical with the string lights, fire pits and cozy seating scattered throughout the Great Lawn. THE BAD AND UGLY: I requested to be on the second level but was assigned a ground floor room. I believe this is where they intentionally put all the families with young children. As others have pointed out, the SMELL is musty and dank. I've stayed at historic properties before - including The Chanler in Newport - and it did not smell like a mushroom forest. I understand it is hard to find housekeeping staff nowadays but for a 4-star resort there is certain level of expectation for cleanliness. Though our room was tidy, it was NOT CLEAN. There were short hairs in the tub when we arrived and the tile was discolored. There are also no USB ports, which is a minor inconvenience but it is standard in almost any other hotel these days. I asked for additional towels since there were only 3 sets of towels in my room even though I indicated we were a party of 4. Upon receiving the towels. I discovered a 1-inch piece of DRIED BACON and a bit of dried up egg caked on to the supposedly fresh set of towels. I informed the front desk about this when I checked out and was told that the towels fine from an "outside service." HELPFUL TIPS: Don't forget to tip the beach attendants! They work hard setting up umbrellas, chairs, etc. and serving food. I witnessed multiple couples and families fail to tip their attendants. It is no secret that this resort is not in the average person's budget so if you can afford to stay here, you can definitely afford to tip the beach attendants! Also, if you are going to make them listen to a boring story about your Irish grandma or your friend's house on the Vineyard when they set up your chairs then throw $10 their way for the trouble. The food at the resort is mediocre and overpriced. There are great options just a short drive down the street from the resort: APT (for breakfast and brunch - lots of Vegan options) and Stone L'Oven Pizza (great pasta & pizza for families) and Cobie's for beach-stand style seafood & ice cream. read more

Have stayed in the villages, happily, and had a Hotels.com gift certificate so we decided to splurge and stay in The Mansion. While the room quality was fine, The Mansion is so not worth the additional cost! The entrance to the West Wing from the parking lot though the basement is uninviting to say the least. We had no view. The room phone didn't work. There was a bug on the bathroom floor. Room amenities were meh. I've stayed in much better rooms that cost much less. Will not be returning to The Mansion. read more

Rating for "The Lawn at Ocean Edge", an outdoor lounge area with drinks, food, music, and games open from 4-9pm, set up with COVID precautions. I stopped by tonight around 7pm with three other people in search of a place to sit & eat some food in a relaxing outdoor atmosphere. The Lawn was a good choice. It's a "first-come-first-serve" setup so it was a little bit challenging to find a seat. The staff was busy taking food/drink orders & cooking in their outdoor setup, so we were on our own in terms of finding our own seating. The band had just stopped playing (stops at 7:30) so we found a spot when people filtered out. We wanted to clean the seats before getting settled but there was no staff to help. We got disinfecting wipes we had in the car and we cleaned up the furniture ourselves. (Minus one star) The line for food/drinks was quite long (30-40 min) because there was only one person taking orders. The drink selection was limited but good (beer, wine, cocktails) and all served in cans (good & sanitary!) except of course for their hot mulled apple cider, which my boyfriend says was yummy. The pizzas were better than expected! They're 10", so bigger than personal size but not quite large enough to be adequately split by two, in my opinion. Overall for food, we got: -Margarita Pizza: (my selection!) Lots of mozzarella and good slices of tomato, but could use more fresh basil. Good doughy crust! I wish the crust was garlic-y or there was a sweet balsamic drizzle on top of the pizza! -Lobster Pizza: it's something you don't find in many places, so it was a good change of pace -Mushroom Pizza: tasted like there were two different kinds of cheese, good amount of mushroom -Mezza platter: a nice Mediterranean mix of marinated veggies, fresh veggies, and hummus -Chicken Quesadilla: gooey and warm - hard to get wrong! Overall, they're doing a GREAT job at creating a fun outdoor atmosphere during this unprecedented COVID pandemic. It felt like a safe space, but I really wish there was a designated person helping to guide guests/keep things in line a bit more. There wasn't any proper signage, so we were unsure how to approach the area when we arrived. It didn't seem like there was a way for them to properly tally guests entering/exiting, but I suppose that's part of the "first-come-first-serve" model. There's nothing else like this around, so I applaude them for making this a success! A few recommendations: - Adding a second staff member to take orders for food/drink. It may have been an extra busy Saturday night, but anything to help make a 40 min line shorter is always appreciated. Maybe one line is just for drinks and the other line is for food + drinks? - Add a sanitizing station! I saw hand sanitizer, but no wipes, Unless there's a designated staff member going around sanitizing the furniture, I think the best way is to leave it up to the customers to sanitize furniture as they feel comfortable. I could see a wipe & hand sanitizer station that says "CLEAN" lit up above it where customers can both clean their hands and get wipes to wipe down furniture. - Keep music going once the band leaves! The younger kids just brought out their own speakers and played their own music :/ This would help keep this from happening & keep the vibe going! - Add some LIT SIGNAGE to help guide customers! Because this is a night-based atmosphere, adding some lit wayfinding to help with social distancing, sanitizing stations, guiding to open seating, etc would be extremely helpful read more

Ocean Edge Resort - An evening of drinks and apps @ The Lawn at Ocean Edge - Resorts Near Me - Brewster, Massachusetts

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Great spot. Beautiful grounds to say the least Service was meh. Not at all what I would expect from this resort for the money Was never told to make reservations at check in (for dinner) barely any intro to the property and amenities at all. In fact NONE Dinner was served and our wine glasses were empty the entire dinner - as was water. No one refilled the wine OR ever came back to see if we needed anything or how was dinner. Not likely I would return. read more