I had been looking into LASIK for years, but since having to wear hearing aids this year I really…read morewanted to move forward as my classes kept bumping into the microphone on them, I no longer felt confident with my glasses, and most of all they kept giving me migraines because no pair I ever picked fit right. I went online and started researching places by me. That's when I found here and read about Dr. VonRomer and his PRK treatment. A way less invasive and way less down time treatment. The office staff is the sweetest, the facility is outright gorgeous both the regular facility and the PRK suites. I went in for a free consult, was told I was a candidate, went in for a pre-op appointment with testing and was told I was good to go. Came in on a Friday, it took less than 20 minutes (honestly them prepping my eyes and reading the paperwork took longer!) and I went home same day. Came back on Tuesday and I was about 90-95% healed. His bedside manner is such a delight and he makes you feel completely at ease. I highly recommend him and the company!

I recently visited Invision Eye Care for what I believed would be a simple eyeglass exam, only to…read morewalk away feeling confused, frustrated, and completely disrespected by both the front-desk staff and the office manager. What happened: After eight months of recovering from retinal detachment surgery, my prescription had changed twice. I finally secured new insurance that would cover my eye exams--but it doesn't kick in until May 1st. I scheduled an appointment specifically for an eyeglass exam only and made it clear at check-in that I could not afford the (separate) contact lens exam until after May 1st. Unbeknownst to me, the doctor proceeded to perform both the eyeglass and contact-lens exams. I thought she was merely "tweaking" my existing contact prescription, so I didn't question it. The next day, I received a call from Susan ( who said she was the office manager ) at Invision telling me I owed $85 for the contact exam I had explicitly asked not to have. When I explained that I had not authorized or even realized a second exam was done, she brusquely replied, "Why didn't you stop the doctor?" and insisted I return the trial contacts. I then spoke with Niessa, the office manager, hoping for some understanding or compromise. Instead, she was condescending and rude--telling me it was entirely my fault for allowing the exam and that I must pay both charges. Why this matters: Lack of clear communication. I explicitly declined the contact-lens exam, yet no one bothered to confirm with me when the doctor performed it. Unprofessional customer service. Both Susan and Niessa refused to listen or offer any courtesy goodwill. Rather than resolving a genuine misunderstanding, they treated me like I was the problem. Lost trust (and a patient). Over an $85 fee, Invision Eye Care has now lost my future business--along with the cataract appointment I had already scheduled at that office. Bottom line: I understand policies exist, but a little empathy and clear communication go a long way. I left feeling like I wasn't respected as a patient or even a customer. Until Invision trains their staff to listen first and assume good faith, I cannot, in good conscience, recommend them.

Dr Sica is AMAZING! Very pleasant kind compassionate and I don't feel rushed as I have in the past…read morewith other opthamologist. Dr Sica takes her time explaining answering questions and does it so pleasantly... best ophthalmologist that I've seen yet... and I've seen several since 2019ish... I highly recommend Dr Sica it may be a little wait time yet definitely worth the wait... we need more doctors like her in this healthcare industry...

Whenever I go to Freehold Ophthalmology I plan for a long wait. This time, it only ended up being…read more15 minutes past my appointment time. Just wished they didn't book their appointments so tightly. Dr Qu is great.

Wow! Been going to the ophthalmologist since I was young and this was an exceptional experience…read more The front desk was well run and friendly. Claudia was fantastic and made you feel comfortable and cared for. Dr. Sarfraz is thorough and a great communicator. Highly recommend.

Had my first appointment here recently and I was so impressed - especially in comparison to…read moreMillennium Eye Care, where I used to go. The folks who work in this office were all so genial and friendly, both over the phone and in person. I also used to run into trouble whenever I had a checkup at Millennium because they always used the same eye chart and I'd memorized most of the rows - VRHKC, OZNHK, ZCVSR. I was relieved to see that Mack Eye Center had much more variety and therefore less chance of my having to act like I didn't know what was in front of me!

I work in the area and was overdue for an eye exam, figured I could knock it out during a lunch…read morebreak. I should have known to walk out the second I stepped foot in this disgusting shamble of a "business." First off, the people at the front desk are not nice people. The place is not clean, there is crap everywhere, all the equipment is outdated and the tech and Dr. did not wipe any of it down when I had to put my chin and forehead on it. Nor did they wipe it afterwards. I was in there for about 15 min, I was not asked if I had any sort of questions by the dr. It was like I was the next on her list and onto the next. I am convinced that my prescription isn't even accurate because of how crappy and old their equipment was. 5 minutes after the exam the doctor goes, okay now go sit with so and so and she will help you pick out glasses. Her desk along with another girls desk is backed up to the frames wall so you can barely even walk in between them to try glasses on. There are barely any mirrors and the glasses were all dated and cheap looking. Is this place actually serious?! Please do not go here. That being said, I will be going to another doctor for a second exam.

I have been a patient here for years; however, I've noticed over the two year the service and…read morequality of care has gone down hill. The nurses have had arguments in front of me and been yelling at each other with me in the office. Also, I had an appointment now to come in for my annual exam and the doctor has cancelled on me 3x and this last time I showed up in the office and the doctor had literally left. Not a single phone call, absolutely nothing this last time after I left work to drive all the way here. I wouldn't recommend them to anyone. Horrible service and lack of ability to treat patient. Everyone should move if you're a patient here because there's definitely better doctors out there then at this location. In addition, I have watched them overcharge glasses to patients but then charge nothing to patients they know. it's ridiculous- totally unprofessional and I've had it with my experience here.

The person at the counter was rather rude. I had a good experience with the doctor…read more Called to get an appointment for a family member and the receptionist was abrupt. Then a condescending woman came on the phone and treated me like I was bothering her. That's when I made the decision to find another office for our family. Consulted the neighborhood Facebook and found a great doctor and helpful, kind people who are glad we are there. Kindness matters.

No complaints medically but I give them one star for professionalism. I've seen and heard arguments…read moreamong the staff and it has only become worse. Two of them were very loud and on the edge of a fight. I have enough conflict in my life and I don't need to see it in front of me at my eye doctor office. It is obvious the office manager and doctor do not have things under control. It's supposed to be a professional office.

My husband and I both had cataract surgery by Dr. Almallah. The surgery for both of us was…read moreperfect. I then had Dr. Almallah do cosmetic surgery of my eyes. I could not have been any happier and it is only 2 1/2 weeks. He is a brilliant surgeon and we are so happy that we were recommended to him. His staff in the office and at the surgery center is very caring and efficient. I highly recommend Dr. Almallah

no the front desk and girls in the office are horribale. the manager is no help. the office staff…read morecontrols everything. the doctors are great. cant get to them. left over 10 messages over 4 months not on call back. been a pataint of dr almallah for 35 years. he sold out to sightmd and the place went to crap over night

Both Hubby & I had appts at 9:20AM today. We arrived 9:05A and were taken within 10 mins by staff…read morefor vision screening, glaucoma check, field check & review of medical history. Dr Lakhani saw both of us at our request. He was efficient, professional & direct. His staff are all A+++. I left my glasses/case there mistakenly and I called for same. They held my items until I returned again. Many thanx to Christine!

This EYE DOCTOR NOW charges $49 to WRITE a prescription for glasses. Ridiculous. That's $49 in…read moreaddition to the exam, not covered by insurance due that day. Very unethical, it's like writing a script for antibiotics then charging $49 disguised as an administration fee to get it filled. BCBS said this isn't common practice, so this is something THIS provider is doing to it's patients.

I go to Dr. Talbot in the ocean County Mall in the LensCrafters store every year. His exam is very…read morethorough and he explains everything in layman's terms. I then, if necessary, get my glasses filled at LensCrafters and I have never had an issue. I highly recommend both Dr. Talbot and LensCrafters.

Dr was fine, exam was fine but they tried to scam me with the cost. I was told the cost for a…read morecomplete eye exam was $114 which I was fine with and happily paid. They then asked if I wanted to submit the charge to Medicare, I agreed. Medicare did not cover this service, which Im sure they knew Medicare wouldn't, then they sent me a bill for $160. When I asked why they said because Medicare did not pay, I explained that I was quoted $114 and paid that amount. They then said that if they didn't submit the charge to Medicare I would only have had to pay the quoted price, but because they submitted it and Medicare refused, I was now responsible for an additional $160. It makes absolutely no sense, I refused to pay but they keep sending me a bill every month.