Have a scheduled inspection at 10:00, I arrive, go into the office and let them know I'm here…read more Over the next 15 minutes all the workers just peak around the corner and stare at my truck. Not a single person actually does what they're supposed to do. I parked exactly where they told me to. Never going here again, this has happened before!

My alternator went out on 10/5, barely any charge in the battery, called 2 other garages first,…read moreboth booked. They wouldn't even let me put my car on the lot until they could get to it! (There was not enough charge in the battery to get the car back to South Nags Head, let alone back to Kill Devil again) Called Billy's, he said he couldn't get to it until the 7th, to bring it to him. He looked at it, ordered the alternator from 2 1/2 hours away, called Thursday morning to pick up my car!!! Very nice man, highly recommend!!!

Luke's Auto Repair is the best car repair service in the OBX. Been a loyal returning customer for…read moreyears. BTW - The website link on the Yelp listing is wrong. See the website at: http://lukesautorepair.com

From the owner: Lukes Auto Repair performs expert repair and maintenance on most kinds of cars and trucks. Luke is…read morean established certified auto mechanic in the Outer Banks, emphasizing quality workmanship with personalized customer service, and has built a loyal following of returning customers over the years.

Poor service, understanding of vehicles... seems to be dishonest or at best very poor working…read moreknowledge of cars/trucks/vans. Please, save your money and go off the island. They're just trying to make a buck here and I get it, it's tough to stay afloat these days, but other lines of work should be considered.

wow this place is awesome. Great staff, helpful mechanics and very reasonable pricing.read more

On May 19th 2026 our 2022 Yukon Denali lost power as we got onto Highway 12 heading to Ocracoke NC…read more We needed a tow and AAA hooked us up with Seto Towing. Our wait time was reasonable. When the tow truck arrived we felt relieved. The tow truck driver Eric was wonderful. He was pleasant, knowledgeable and insightful to what our needs were. We were on a short getaway and now had to get our car towed back to Virginia Beach, plus get some guidance on getting a rent a car in Nags Head to complete our vacation plans. Eric was really instrumental in getting us a vehicle before he headed to Virginia Beach with our vehicle. Seto Towing and Eric were the BEST!

Unlawful Towing of Disabled Veteran's Vehicle…read more My husband, a disabled veteran with ADA-compliant disabled tags, was legally parked in a clearly marked handicap space in the parking lot outside Bluewater Seafood Market. There were no signs stating the parking lot was for "customers only" or that towing would be enforced. Despite this, Seto Towing was called and towed his truck. Under federal ADA law, it is illegal to tow a properly parked vehicle with disabled plates or placards--and as a towing company, Seto should absolutely know that. We were forced to pay $275 to retrieve the vehicle and another $25 for transportation to their facility, totaling $300 for something that never should have happened. This was not only wrong--it was discriminatory. We have filed complaints with the Better Business Bureau and are asking for full reimbursement. I urge others to be cautious--if Seto Towing is involved, even your rights as a disabled driver may not be protected. Attached are photos of the county laws. None of them were met. No 24x24 sign, no call to the police department, all tags were on vehicle properly marked. 10000% illegal! Tried to speak with the lady at the front desk about these laws for a refund and she refused to have an adult conversation.

Don't use @Fast coastal Lube you get there an hour before they close and they said they can't help…read moreyou because there's eight cars ahead of you and there's only two waiting and one up on the rack I even called earlier and they said as long as I was there before 4:30 and when I get here, she said if you talk to a man, don't listen to what they say And I'm a regular I come monthly

My car is still leaking oil after taking it here. Be careful taking your car here because they…read moreassume no responsibility for their work.

Work was done within the time I had asked for (I travel and it was done before I got back). Looks…read moregreat - practically new. Thanks!

Brought my car in as I needed new rear calipers, rotors and pads. Two weeks later my brakes failed…read moreon the highway with my entire family in the car. Turns out the mechanic (after having made me wait an hour so he could take his lunch break) installed the brake line incorrectly so that it rubbed against the tire and eventually wore away completely. When I called to inform them, they took zero responsibility, and informed me that "There's only one way to install a brake line". The mechanics I talked to in Virginia (where my brakes failed) both told me that the guy that worked on my car shouldn't be working an any cars, period. So if you value your life, or your family's life, I'd recommend going elsewhere. There are several other more professional, and more competent, places in the area.

Day 2 of our family vacation in OBX, and our battery in our VW minivan died in Kill Devil Hills…read morewhile in the Five Guys parking lot! Panic sank-in like a weight on fishing line dropping off Avon Pier. Turned out we needed more than a new battery: the alternator and serpentine belt both needed to be replaced and every place we called was booked for the next two weeks! That's when Chantal at Kitty Hawk Truck and Auto worked her magic. So grateful to John, Chantal and Steve. Thank you so much for making our car repair dreams come true! Next year, the plan is to have John turn our minivan in a Maserati.

Fantastic Service, Impeccable Experience!…read more I've taken my vehicles to many different mechanics on the Outer Banks throughout my life and none of them compare to the level of professionalism, experience, and customer service as Kitty Hawk Commercial Truck & Auto. I was able to communicate with the customer service rep over Facebook messenger and they answered all my questions promptly and satisfactory to my needs. I was able to get an appointment very soon within my availability. The first time I need them to do a full diagnostic of my vehicle. As well as fixing a few present issues. They provided me with a detailed description of everything I needed to get done and in order of priority. They provided cost for parts and labor. The customer service rep went over all of it with me, allowing me to gain trust in thier knowledge and experience. Because I was a happy customer the first time. I decided to come back. The second time I again spoke with the rep via Facebook messenger and they got me an appointment. I am unable to drop my car of during business hours which is OK because they have an overnight dropbox. I highlighted what I needed done, from the previous list they provided, and they took care of exactly what I asked for. The best part about it is that it was all at a reasonable price. Even though I leave my vehicle for them to ha e it all day so they dont have to rush or worry, in case they unexpectedly get slammed, they always get the job done in a faster time then I expected. If you're looking for real experiences in trucks and autos. If you want to get your vehicle fixed right, at a reasonable price and in a timely manner then you definitely need take your vehicle here. They will take care of you. I am one extremely satisfied customer for life.