6/18/26 I had a terrible day but when I got home to a very clean house I thought to myself Crystal…read moreKlear Cleaning is well worth the money. They're so thorough. I highly recommend them!

Communication with this cleaning service was excellent. The list of items to be cleaned for a move…read moreout at our investment property seemed very thorough. However, since I was home sick, my husband checked their work once completed. He wasn't satisfied with a few things and thought they weren't as thorough as you could have been. The kitchen floor was still dirty in front of the kitchen door and all he did was take a wet paper towel and clean it up. They did mention the kitchen floor being a laminate was difficult it is to clean, but on the other hand, clean water without a chemical and a paper towel did the job. Same thing with the kitchen counter - there was sticky residue from an adhesive countertop paper the tenant had used and my husband had to clean it off the edges. Crystal Klear did get the top stickiness off but didn't it go around to the edge to remove it. My husband cleaned that as well. Also splattered paint that was on the baseboards and also the toilet from the painter weren't addressed, and my husband just picked off the drips with his fingernail to clean it away. One more thing, there was a label on the tank part of a toilet that wasn't removed and just left there. Although specifically not mentioned in my directives, I would think that they would take that off when they cleaned. When I received an email asking how they did, I replied with everything above and I never received a response in return. Very disappointing that the communication was excellent before the job, but when I pointed out things after they were done, dead silence. I don't think I would use them again. Although our investment properties in Oswego are on the older side, I still expect attention to detail with a cleaning service to get the place ready for a new tenant.

I requested an oven cleaning and Allan was quick to respond and get something scheduled. During…read morethe scheduled time he arrived promptly and got right to work, explaining his process, the tools and cleaners he was using, and assuring me that what he was using was safe for my child. He worked hard, putting in a good amount of elbow grease on what I can only imagine was over a decade of buildup from the previous owner, and the oven looks much better. There were certain areas he couldn't tackle without using harsher chemicals and he didn't want to affect my family's health, which I appreciated. His pricing was very reasonable for the work he put in, and I'd gladly reach out to him again for cleaning services.

I emailed and called Fresh Force Cleaning since I had a scheduled appointment today. They were a…read more"No Show" . I received an email later this afternoon the business was closing. I would have appreciated a email or a call to cancel this appointment so I wouldn't have waited over a week to get this final result.

The Bad Cleaning :…read moreFor a deep cleaning they did a good job on surface items (floors, windows, kitchen). Where the cleaning fell short was upon walking thru after the cleaning and finding 2 of the bathrooms and mudroom had not been cleaned thoroughly. Showers were untouched/forgotten, mudroom floor was still dirty (which I didn't see until after they left but that's due to other reasons outlined below). The Ugly Where things went downhill: Some background: we moved in to our home and within 48hours we had Mia's team come out to clean before anything else. No furniture, we had not moved in, we had not even brought anything into the home until after we knew it would be cleaned. The home was newly painted and all the floors were newly resurfaced/stained. Cleaning began on the main floor and during the cleaning of the blinds in the family room one of the cleaners pulled too hard on the blinds causing them to dislocate from the brackets and fall to the ground. This resulted in the following damage: 1. Wall was knocked and paint was scraped 2. There was a dent on the newly finished hardwood floors 3. One of the blinds cracked (found after having them mounted back up). 4. The bracket holding up the blinds was damaged My initial reaction was frustration. I had been in the kitchen prepping when I saw the blinds fall to the ground. I started noticing the cleaner opening the blinds but putting her whole body weight in the pulls and sensed she was not using good judgment in how to handle them but before I could make a comment the blinds fell to the ground. I walked over and saw quickly the damage to the wall and floor and became upset. We called Mia and she came over to assess. Where things went south was Mia's complete mishandling and dismissal of rectifying the situation. 1. I had asked to get her insurance info and she did not provide it stating she preferred to handle it outside of insurance for fear of premiums going up. My husband and I understood that the damage was not super extensive and didn't want the local business to take a hit over something we could likely come to an agreement on based on discussions with Mia. We just wanted it fixed and to move on. Thankfully no one was injured and said we'd try to work it out another way. We asked she send a copy of it via email for us to keep on record in case she ghosted us (which she said she understood and appreciated us not taking the insurance route but never did in the 3+ weeks of reaching out- that was our fault for trusting her). 2. We received an email from her after 1.5 weeks stating they had no part in the obvious damage that was present on our walls or floor. Instead her email cites "experts" that said damage was done previously and was not a result of the blinds that she does admit fell due to her workers handling them. These "experts" that provided their "analysis" of the damage in the email screenshots never once came to our home to assess their quotes on the damage. No one came to look at the walls or floor, but somehow they were able to come to the conclusion that the damage was preexisting (repeat here that the house was just closed on 2 days prior with newly painted walls, and newly finished floors; no damage to any other parts of the floor on the entire main level or damage to paint on the walls). 3. I was polite in all my text messages and voicemails asking for a call back. At no point did I think I was defensive or rude. I had explained to her during our beginning conversations that we'd work something out and gave her 2-3 options on how we could proceed (comping us for 2-3 cleanings, reimbursing us for getting the damage fixed ourselves, having her contacts come out and do the repairs as long as they were licensed, or going thru insurance). At the end of the day all we wanted was to be made whole on the damage that was incurred due to her company's mishandling. She did not return my phone calls, and stopped responding altogether after her email to us outlining how she was not at fault. Truly so disappointed in how this was handled. There could have been many ways to handle this as a professional and still keep their reputation and integrity intact. I would never recommend this company to anyone, and would advise anyone to use some other cleaning service. I have given 1 star because Mia's sister and team that did the cleaning was understanding and attentive to cleaning concerns and addressed areas after pointing them out. They were professional. Everything else has been rated due to the poor attention to the deep clean and the obvious mishandling of the damage done to our property and lack of concern, followup and accountability in creating the damage by trying to put it on "preexisting damages" of which there was none.

Edel Cleaning came to my home and cleaneded it up perfectly and quickly. Edel and her TEAM very…read moreprofessional and timely. I will definitely use them in the future. For a new company they knew there way around my house. Outstanding if I could I would give Edel and her team 10 Stars.

I've been a customer for many years in two different houses. Monica the owner is always responsive…read moreand her staff do a great job.

I started using Pro Clean in 2007 and I have not stopped using them since. I had intended to use…read morethem short term while I was pregnant and couldn't clean well but they do such a fantastic job that I found a way to continue to use them. I would scrimp on other areas of my life just so I could have them clean my house. Why...because they are honest, trustworthy and reliable. I have had JoAnna cleaning my house for several years and you form a relationship with them. I have never had to ask her to re-clean anything. She is Polish and speaks great English. She is very kind and respectfully as is Monika, the owner, who is always a pleasure to work with. I love that she communicates with text messaging which is my preferred method of communication with a busy house of kids. The house is spick and span for an affordable price and I can then spend more time with my kids.d Try them! You will not be disappointed!!! WARNING...only use them if you don't want to clean your house again because once you start you won't want to stop.

We have been talking about getting a maid service forever and finally decided to give it a go…read more After a lot of research we landed on Fresh Tech as they are highly rated and I don't have to worry about chemicals with young children. I have to tell you, it has been life changing. With two busy young boys I would say our house is clean, but lived in. Having Joanna come in twice a month to really get in there and deep clean is literally one of the best things we have ever done for our family! Talking about Fresh Tech and more specifically about Joanna she is just wonderful. It is amazing how much she gets done and how shiny the place looks when she leaves! If you are on the fence about getting some help around the house I say 1000% DO IT. And if you are wondering about a good, reputable and friendly company call Fresh Tech and request Joanna. You will not be sorry!!!

Great attention to detail and great service. Jeanette does a great job addressing the areas where…read moreI've asked for specific attention as well.

Absolutely would recommend!…read more I've hired this company a second time for a different project, including exterior windows and screens. They are the best cleaning company I've worked with over the years. Thank you for consistent professionalism. Anne Campana

The owners are professional and make every attempt to make sure you are satisfied. The cleaners do…read morea good job, and if there is anything that needs to be redone you can talk to them about it, they are even willing to come back. Price I would say is very fair for this type of service, for our place. They do a great deep cleaning as well, where they actually get on their hands and knees to clean corners and wipe down hard to clean places.

I have used Carpet Wiser several times. They always do a wonderful job. The crews are prompt,…read moreprofessional and passionate about their work. The go above and beyond to give the customer a great experience. I would highly recommend them.

One of the best service providers experiences I've had. Beginning with calling to schedule an…read moreappointment to calling us to confirm arrival time, communications were excellent and professional. The crew showed up right on time and, like a military operation, laid down protective floor mats, wall corner protectors, and placed spacers under furniture feet. Very thorough and deep cleaning of three bedrooms and stairwell. Came with special floor fans to help with drying. Cleanup was spotless. Best carpet cleaning service we have experienced.

My house was covered in dirty paws from my dog and Fresh Aura made it look like a brand new house!…read moreHighly recommend, super easy to connect with and set up an appointment!

The my fresh aura representative showed up on time and very pleasant. She asked to be shown around…read morethe entire house then asked a few questions and off she went. I stayed out of her way and just let her do her thing. I wanted to see what a deep clean looked like without pointing anything out. My house has never looked better. I thought I was a good cleaner and to my surprise, I am not!!! the l attention to detail is really noticed and all books and crannies were dug out. It takes time to do this and effort and she busted her ass!! I signed up for the monthly service and I will report back in six months or so with an update, but so far so good very impressed with the cleaning service I received from My FreshAura!! Thank you Jason