Definitely does not close at 3 on Sunday; more like 2:30; if you actually want be seen don't go…read moreafter 2pm

I checked in, got the text message, confirming the same, and nearly an hour later went up to find…read moreout that I was not "in her system." No apologies. She did offer to let me start over in the process, but that was not going to happen.

Needed somewhere that was still open on the four day weekend. Very polite and quick. Clean building…read moreand close to home.

Took my daughter in for an allergic reaction. Dr and staff were so swift, friendly, and…read moreprofessional. No problems with our insurance, or getting her diagnosed quickly and on our way. In and out in less than an hour. I am so happy I found this establishment. Physicians United will definitely be my first choice should we need urgent care in the future.

They begged for a review. After I told the truth they responded they could not find that I ever…read morecame in. Mid-level s and CNA were lost . I actually got second hand embarrassment watching them. Go to a real Doctor.

My husband and I have been seeing Dr. Brandon Hagopian for years. He is our primary care physician…read more He just recently moved to this location. I know the facility is in a questionable area but I trust in the care we receive. At the moment many doctors are retiring and they are bringing in new physicians so the wait times for getting an appointment aren't instant but worth the wait for the time and effort Dr. Hagopian gives. I truly believe this facility will be running smoothly before we know it and I intend to show them grace during this transition and I appreciate they are helping provide medical for an under served area. Everyone deserves quality care.

After 2 days of experiencing worsening chest cold/flu like symptoms, I decided to seek medical…read morecare. I have been a 30 year patient with CPC and have been satisfied with the medical care overall. This negative review is due to the administrative part of their business. I called to see if they could work me in that day to see my primary. They said they couldn't, and I get that. I then asked to see any doctor at the south location and they said yes I could see their nurse practitioner in 5 days. If I thought I could make it 5 days I wouldn't have contacted them in the first place. Now to the core part of my negative review. I had the idea, and asked them would they check to see if any CPC location in the CSRA could get me in that day or the next, and they said absolutely not. I was told they will not allow patients to be seen at a different location but would not give me any reason why. My thoughts were "WTH", as a 30 year patient I had never made this request before. At the end of the conversation they told me to go to an urgent care facility. To recap: CPC has offices all over the CSRA with dozens of doctors available and they refused to let me see any of them to treat my emergent condition. I wound up going to an urgent care facility that of course didn't have access to my medical records and the outcome was not good. Guess I'll wind up at a pharmacy and try the OTC approach to get me through.

AU may meet your needs if there is an emergency. Any post emergency care is lacking. Doctors…read moreHospital may be the only one in Augusta that gives the best service.

ER... with a friend breathing very shallow. Can't across the room…read more Early ekg, indicated might have had a heart attack. At 5pm, doctors suggested go to ER. She waited all day, no she's Here Waiting since 630pm is 1050. Still waiting. No info. Just wait..

Front desk employees do not show care or sense of urgency for sick not well people in the lobby…read more After checking your name at kiosk, you have to wait for another hour or longer for front desk employee to call name for ID, then your file is notified for doc appointment. When you ask about it, you're told your name is not ready to be called. There is no sense of urgency for sick people waiting in the lobby

I only waited for about 30 minutes to be seen & there were several people before me. I was seen by…read morenurse Vanessa & the PA Caine. They were both so kind and professional. I expressed concern because we were due to travel out of state in a couple of days so Caine told me to call & let them know if I hadn't improved before we left so they could call in a different medicine if need. The person who checked me out was also super helpful & asked if I needed a work excuse. This was great because I had forgotten all about asking for one. If you need to see a doctor without an appointment I highly recommend this team and location

As a veteran I am usually just grateful to have healthcare, so coming on here to write this review…read moreis saying a lot. I've been to two VA hospital in other states and this Facility is by far the worst. It's so bad you can't even get in Contact with the patient advocate. You at either waiting for months for an appointment or in pain in the ER waiting for hours. There is very little compassion within this facility.

I've been a patient here for about 2.5 yrs. I just left a positive review on their podiatry office…read morebut I just wanted to say that I've also been to their MRI office, their pain management office and their emergency room. I was super impressed with their MRI office and their pain management office; extremely professional and quick. My experience at the ER was very good but I wasn't able to get in and out as quickly as I wanted and it was CRAZY cold in the waiting area (many of us were given blankets) and I don't normally mind the cold but this was beyond what I've experienced before. It took me 2 hours to get seen, get prescriptions and get out. That said, I was seen by Dr Mah after only 65 mins which was pretty good for an ER figuring I only had painful sinusitis so I was low in terms of priority. Dr Ma was very nice and told me to wait in the waiting area for my prescription paperwork. The thing that got me was I had to go up to the desk 40 mins after leaving Dr Ma's office to get action on my prescription paperwork. I'm not sure much longer I would've been there if I hadn't done that. Luckily I did so I was out in 2 hours. I had to go back in for a meningitis concern on a Saturday which either meant going back to the VA's ER or a MedStop and I chose the MedStop which was a good choice as I was in/out in 20 mins with prescriptions in hand. I still give the VA hospital (both downtown and uptown locations) a FIVE STAR rating b/c my overall experience has been phenomenal in the past 2.5 years.

The staff were very pleasant. I and my husband got seen promptly. The physician was very…read moreknowledgeable and listened well and did a thorough exam. I had a respiratory infection with wheezing and coughing. They don't do unnecessary tests. I felt much better within days.

It has taken over two weeks at this point to get my results. I keep calling and everyone I have…read morespoke to is extremely rude and unprofessional. It is clear to me that patient health is not their main focus, as it should be. Multiple voicemails have been left by me and still no response. I have explained this to everyone I talk to and their response is demeaning, rude, and short. They then forward me to the "voicemail" again without letting me respond to their statement before they essentially just hang up on me. I would highly recommend going to ANY other facility for ANY healthcare concerns.

I had a unique experience of frostbite before I left on a trip to Macon, GA from Cincinnati. We…read morehad -15 degree weather and I was taking our trash and recyclables and slipped on ice. I grabbed the aluminum bar with bare hands to pull up but my shoulder was hurting and held on too long. I had a business trip to Macon as a Global Market Manager and went on the trip. I noticed in Atlanta my fingers were very swollen and turning purple. I knew I had to go to the emergency room or things could get worse. I went to Atrium in Warmers Robbins and they told me I need to go to Doctors in Augusta. They set everything up and I arrived and had surgery the next day by Dr. Homesombath. The nurses and care was beyond excellent. Dr. Homesombath save my fingers. They are beautiful now. I am a guitar player and needed my fingers. Thank you to everyone for such beautiful care. Mel

This place is terrible. Currently waiting for tje bed alarm to be turned off and its been over 30…read moreminutes. I asked for assistance to get up to use the restroom, coold no longer wait. Got up and was in the bathroom for at least 15 minutes. Alarm still going off and no one helped me! I called the nurse's station again to ask for someone to turn it off ans they still haven't come. They need to hire more help. Haven't seen a cna or nurse in over 3 hours. My family has helped me as much as they could today but they had to leave. Care is terrible. I can hear the staff at the nurses station laughing and yet thr bed alarm is still going off. I feel sorry for the people who can't talk or have no family. Skin issues have to be a problem here and getting any type of assistance seems impossible

Save a lot of money on medication…read more Wait times have gotten shorter. I sent a message to my doctor and had a prescription within minutes. I picked it up the next morning. My doctor is very caring. She calls me to keep up and will schedule an appointment if the normal appointments personnel cannot do it.

Ike's Cafe is a great place to get a budget meal in. Located in the second floor of the hospital,…read morethe cafeteria serves budget friendly meals to service members, guests, and hospital staff. The menu changes on a daily basis. For example, on Friday, I got chicken tenders with fries. They give you 4 giant tenders with a generous portion of fries and that cost me around $4. Add one like corn bread is few cents but tasty meal that varies daily for sub $5 is a great deal! They also have amenities like microwaves to use if you bring your own lunch and plenty of dining areas. My friends and I really enjoy going here daily for lunch.