Lost 6 pounds so far (first 2 weeks). Great customer service and straightforward prices.read more

I was seen today at Perfect Health at the Evans location and I was very comfortable with the place…read morefrom the start. Their facility is new and very clean, maximizing efficiency without a lot of unnecessary posh that would drive up the cost of their patient care. I was greeted by two lovely young women at reception who were friendly and obviously there to ensure that the check in process was smooth and as quick as possible. It was only a few minutes to check in as a new patient and there wasn't an over abundance of unnecessary paperwork to contend with prior to being seen by a provider. They were more than happy to bill my insurance and explained to me in detail how their concierge service works in case a person would like to use their facilities as primary care. From check in until the nurse called me back to take my vitals it was only a couple of minutes and the nurse was very professional and caring. She listened to my concerns about the issue I was having and the amount of pain I had been having. My bp was low and she was happy to take it manually after the machine failed to read. I was put in an exam room that was very clean and comfortable with a very informative computer that had information to help patients maximize their general health and well being. After only a few minutes the doctor came in and he was wonderful. Dr. Marley was very obviously concerned about the problem I was having with a stone in my salivary duct and its failure to pass over the weekend. (He saw me in the ER at the MTF a few days previously for this issue by happy accident) He wanted to ensure that I was being treated as I should be but more than that he was worried that I would get the appropriate follow up care and referral, which can be difficult when it has to be routed through military medical due to my insurance. He made absolutely sure I wasn't going to have to endure the pain and problems that have been plaguing me with this issue any longer than absolutely necessary. The entire staff was courteous, thoughtful, and kind, and I felt like I was in good hands and well cared for. The fact that this doctor was very concerned that I receive prompt follow up was very above and beyond the call of duty and I cannot thank them all enough for the care I was given today. I would highly recommend this facility to anyone. Having now been seen for a ruptured Achilles' tendon and having both of my children receive care here I'm pleased to say that the care and respect I experienced on my first visit is consistently outstanding across the board. The three of us have been treated by different providers on each visit and happily they have all been top notch. The nursing and reception personnel are kind and friendly and very considerate. I can't say enough positive things about this clinic and the staff. I have and will continue to encourage anyone needing urgent care to choose this office.

Hold on to your wallet. A simple office visit to test for the flu was $695, with insurance. Do…read morenot give them your insurance card/information. They will use it to charge you three times what it would cost if you paid out-of-pocket (cash), ridiculous. Example, charged $269 for a rapid Flu A & B/Covid test. Cost of the test from Walgreens, ~$12, cost if you self paid (paid cash vs. insurance), $84. Request both the insurance price and self pay pricing in advance. Once the request for charges goes through, they will proceed to collude with the insurance companies to inflate the costs above what is realistic and reasonable. I will never patronize them again.

I'm new to N.Augusta , so finding Piedmont Prompt Care just around the corner was great . The staff…read morewas professional , efficient , and kind . After a short wait in the spacious , tidy waiting area , I was guided to the back where I was asked a few questions related to my health/visit (except for the very odd question about if my parents were alive or dead ) before the P.A. came in . A few more questions and tests before I had a chest xray, then back to the room . A very few minutes later , PA. T Munoz informed me of her diagnosis. She patiently answered all my questions and I was back home in just over an hour . It was the most efficient , as well as comforting experiences I've had in a medical office in years . I wish all medical appointments were the same . Your happy camper , Sincerely , Sharon Baxter

The service is great, very courteous staff and no long wait time like most walk in care facilities…read more The doctor was great and is very knowledgeable. He had me doing much better in just a few minutes. I would recommend this facility to anyone needing care here or away from home.

I had a follow up appointment and the lady said her name was chrisani who did my check up. I had…read moresimple questions about how to manage my wound while at work. Had an attitude the entire time she spoke with me about my check up. I even asked her to repeat what she said to me so I could understand her. She said it doesn't matter and stormed out the patient room and mumbling something while handing paperwork to desk lady.

While camping in the area, I started experiencing severe pain around my ear. Realizing it was…read moresimilar to the first symptoms of a shingles attack I'd had 25 years earlier, I walked into this facility without an appointment to get evaluated and hopefully be prescribed anti-viral medication while they'd still be effective. I was prepared for a long wait, but was pleasantly surprised when the nurse called me back in a reasonable amount of time. The Nurse Practitioner examined me, listened to my symptoms and previous history of shingles and sent a prescription for anti-viral medication right over to the local CVS pharmacy. The receptionist was kind and friendly, and the entire staff made the visit as quick and efficient as possible. I would definitely recommend this facility to anyone in the area requiring urgent care.

Great Hospitality & Doctor is very thorough and has excellent bed side manners. Been there twice…read moreand great experiences. Will go back when needed.

I have been here twice now great customer service good process. checking in online helps reduce the…read moreoverall wait time Friendly and professional staff definitely recommend this facility

No intro, hello, or how are you , just asked "so youre 2 weeks pregnant?" I am 5 weeks pregnant…read more(currently) ah so your maintaining the pregnancy? I say yes. Then Immediately goes into discussion about drug abuse, drug addiction and drug classifications in a very aggressive way. Then tells me "So get your ADHD meds approval from your therapist, we will sign a contract and i will see you in 9 months when your baby is born with complications and youre not breastfeeding" i say well no i dont want to take the meds if its going to cause complications, thats what i was trying to ask and learn about. Then proceeds to continue going into drug abuse, drug addiction and how dangerous ADHD meds are etc. All very aggressive and targeted towards me. Then says "ill need to drug test you to give you the medication" i said okay thats fine. Then leaves and ends the appointment. Doesnt ask if I have any other questions, just leaves and does no other physical exam, questions about my health, any medical history, nothing. This is the correct order of operations by the way. All while im trying to be friendly and genuine and hes completely walled off and acting like im looking for adderall, when in fact i had no time to speak up and ask about other medications that were not Adderall or Ritalin. This appointment made me feel 100% dismissed, unheard, unseen physically and emotionally, and scared of doctors. I am having a baby, which is serious and i want to be taken serious. I also feel extremely uncomfortable with Dr Wallentines presence and as if he had no empathy or emotion during the visit and it was extremely forced. I immediately went into the truck in the parking lot and cried for 20-30 minutes, hyperventilating and having a panic attack. I realized how he didnt even check on me at all. Never asked how i was. Never did a physical exam, and only came in sat on his chair and treated me and talked to me like a drug addict. I had a long sleeve shirt and shorts on, so maybe he was thinking i was hiding marks on my arms. When really ive been having cold and hor flashes for weeks now and cant regulate my body temperature because im pregnant. On top of that i said several times i havent been to a doctor in 2-3 years. So i need to be seen. The nurse also almost forgot to ask if i was allergic to anything and I am. I told her i am 5 weeks pregnant, and i would like a normal check up and labs. And i also mention towards the end, I would also like to discuss ADHD medications with my doctor.

this is the first choice for urgent care. The staff is very professional, caring, and knowledgeable.read more

I've been going there for 5 years. Using the same insurance. Today, they could not verify my…read moreMedicare, the same Medicare I have used there for 5 years. Did I get treatment. No. Did they offer me treatment and worry about the insurance later? No. 100% incompetence.

Came here on a Saturday afternoon to check out a super fun spider bite. The receptionists weren't…read morethe friendliest but they answered my questions. There was only one other person in there when I checked in so as soon as I finished paper work, I was called back almost immediately. I was put into a room where the nurse asked me questions but wrote all my answers down on a sticky note. Kinda odd, but alright. Sat in the room for just a bit before the doctor came back. He seemed to be in a rush for a lazy Saturday. Overall not a bad place, in and out in about 20 minutes.

Doctors and nurses are top notch. Front desk personnel could use some sensitivity training If…read moreyou could bypass the front desk i would give it 5stars