I was saying by Courtney for a laser treatment. I had a wonderful office experience with with a…read morewelcoming office staff and pleasant environment. Courtney was terrific and explained the procedure me clearly. I am also thrilled with how my skin looks and feels.

I scheduled an appointment with them because it was the only place that had an appointment that…read morewasn't way off in the future. I have been there before and I should have known not to go back but I really needed to be seen quickly. The last time I went there I had a tumor growing on my eyelid and they messed around with me and wasted precious time! This time I saw Dr. Wells and she was more interested in telling me about her upcoming trip to D.C. than she was in listening to my health concerns. She told me that I would need to wait until she returned before she could do a biopsy to find out if I have psoriasis or not or that she would be able to go ahead and give me a prescription of shampoo to try until I came back in a month later. She said that if I started with the shampoo, then I would need to stop before the biopsy because it would have an effect on the biopsy results. I took the prescription but did not get it filled because she scared me away from starting any medication. After talking this over and doing my own research, I decided to get a 2nd opinion and luckily found another dermatologist who was willing to schedule me the next week. This dermatologist said that I didn't need a biopsy and that I clearly had psoriasis. She started me on an oral medication and provided me several prescriptions for itching in my ears, the shampoo, and the medication that you leave on your scalp. The dermatologist that I got the 2nd opinion from was very caring and I will be leaving a 5 star review for her after I finish writing this. Please don't go to this office if you are expecting someone who cares because you won't get it. Go to another office! Needless to say, even though this office is very convenient to my location, I called them back to say I would not be returning.

As a current patient, I called to get advice for an extreme allergic reaction to poison ivy in a…read moreTuesday morning. I asked if someone could speak with me and was told everyone was busy and they didn't have any appointments available for over a week. Needless to say, that's not what I need in a doctor.

Very disappointed with Dermatologist of Augusta. Usually when you go the office the waiting room is…read morefull of people and there were a lot of receptionist at the desk to wait on you. I went yesterday for the appointment they had set for me 6 months ago and they said my Doctor wasn't in and she was out of state until January 25th. When I made the appointment 6 months ago they were having a problem getting a date when she would be in the office. Her not being in the office was no fault of mine, then another lady stepped up and started arguing about a text and a letter they sent. I found out where the letter was sent and it wasn't my address. Their customer service flew out the window with the hurricane. I found my former Dermatologist, Ben Kilpatrick, and I will be going with him. I never had problems when he was there. I wish them the best of luck and hope they go to customer training in 2025.

I needed an appointment and since it had been over a year since I had seen my last dermatologist, I…read morewas given their information. I had actually gone to a different dermatologist and had been told some things that I didn't think sounded right and wanted a 2nd opinion. This office scheduled me to be seen the same week! I went in and saw their NP and she was so kind and caring. I have never had problems with my scalp before and I was scared that something serious was wrong because I have had a type of cancer on my eyelid before that I had to have removed and had to have reconstructive surgery. She settled me down and said that she believed I had psoriasis. She prescribed an oral medication and an oral medication to help with the itching. She also prescribed a shampoo and something to leave on my scalp. I am scheduled to return next week and I am so relieved that I trusted my instincts and scheduled a 2nd opinion with this office. The other dermatologist office told me that I needed a biopsy to find out if I had psoriasis and this medical provider said I did not need one for her to know that I had this condition and that she would start me on medications and if they didn't work, we would look at stronger medications when I came back. She put me at ease and settled me down because I was so frustrated and scared and had been dealing with this for over a month before I went to the dermatologist. This is a friendly, clean office and the staff is quite busy but seem to care about their patients. Schedule with them because you will be pleased!

My experience with Dr. Kight and staff has been stellar. The staff act professionally, courteous &…read moresupportive. Dr. F. Kight is knowledgeable, exudes confidence and patience. I met him for a removal of a lower leg basal cell cancerous growth. The procedure & result were painless and very satisfying. I returned for a lipoma removal from my forehead. This was another promising experience. I am a retired Registered Nurse and I fully appreciate the efforts of Dr. Kight, his nursing staff and office staff while I am in their care. I highly recommend him and his team.

Yesterday I went to Southern Vanity in order to receive my Botox shots. I was advised that the…read moreBotox was on 'back order' when the PA finally got to me in the room and if that was known to me when I first checked in, I would have waited for it to come in. So, I was giving the alternative to try jeuveau. I should have known better because of how I was asking the PA questions and she was very skeptical and hesitant with her answers that I should not have done it. But I tried it anyway thinking maybe it could be better. Afterwards, I talked to my sister who stated that it sounded really weird that Botox, of all things, would be on "backorder" and that she felt that I was pretty much bamboozled by them trying to push a new product because of the almighty dollar. As soon as she said it, I felt the same!! I was also told this was going to work faster than even the Botox. And it has done absolutely nothing!! I was able to see results within hours from Botox but not with this stuff. Nothing!! I don't suggest it. I'm 50 and only do Botox for the crease between my eyes. So, I have lost out on $165 for something that was suggested by the PA with her not even really knowing the effects of it because she even said she hasn't used it and that one's on me. Lesson learned. 3 stars bc I seriously feel now that I was nothing but a simple sale and now I'm stuck for 3 months of not being able to actually get Botox. Needless to say, the crease between my eyes seems to be more pissed off at this point. Maria, medical assistant, is awesomeness though!!! So 5 STARS for her!!! But then again, she had to know there was no Botox too.... Hmmmm.

the best staff and facility! Prompt excellent service! I have been going here for months and…read morethere's nowhere else I would go

My mother in law called their down town office and the staff was so rude. One actually hung up on…read moremy mother in law. We called the Augusta office and Cathy was so polite and treated us with care and compassion when my mother in law came in. I will never go to the down town office and only to the Augusta office. We did think of going to another dr. but was pleased how their front office lady treated us. We are glad our mind was changed.

Always a good visit. Thorough and professional and listens to my concerns, whether for myself or…read moremy husband. I love Tracy Shaffer and would never trust my examination to anyone else.

I will never return to this establishment again. My medical concerns overlooked and outright…read moredismissed, and I felt rushed through my appointment. It makes me question if this is how they treat all their patients. This was a terrible experience, and I refuse to go back to a place that doesn't consider their needs.

I called Savannah River dermatology on yesterday from Virginia Beach for my 81 year old father,…read morethat lives in Augusta Georgia. My father had been seen a Dermatology for over a year and the issue has gotten worse... his last visit to the OTHER doctor ..advised him to pick up some over-the-counter cream....CRAZY DOCTOR !!! Savannah River Dermatology's scheduling clerk, the nurse practitioner and the person answer the phone was so caring and loving regarding my 81 year old father's skin issue... I advised her, I needed an appointment ASAP.. she stated at her earliest appointment was next year.. but I guess she felt my pain over the phone... that I needed to get my father in to see a Dermatology ASAP.... Bless her heart, she scheduled him for this morning!!!! The nurse practitioner took her time and listen to all of his symptoms with patient and love..... and advised him, if he wasn't feeling better to personally call her back!!!! Thank you, thank you Savannah River Dermatology office !!! kudos to YOUR EXCELLENT STAFF and your bedside manner!!

They're impossible to get on the phone. What is it with doctor's offices not wanting contact with…read morepatients?? They expect us to answer the phone when they call our numbers.

Just had my second visit with this office. Would highly recommend Dr. Duckworth. Doctor and staff…read moreare very efficient and I am well pleased with the care I received . As with any great doctor, the schedule is very busy so book your appointment early.

I had an awful experience with Dr Sherman and his staff. I booked an appt. for a consultation for…read morepico laser to remove my hyper-pigmentation/ brown spots which was offered at $50 off. I was pressured to have the treatment during this visit and agreed to. There was no numbing gel provided and I had to tell the doctor several times to STOP as it was excruciatingly painful. My face was so red, swollen and painful that I waited a full week before calling the office. I could see the laser had scooped sections off my nose that left my pores enlarged, something I never had before. PLUS there were areas across my face where the doctor's application of the laser was done unevenly and it was very visible. The staff who answered was not responsive and would not allow me to speak with the doctor. She said they were understaffed. I decided to send photos so they could see the damage. I have remained indoors and worn sunblock and wide hats daily and the treatment only left me with scars but did NOT remove or even lessen the brown patches. I also never was credited back the $50 I was promised. It has been one year now and even though I avoid the sun, wear Elta and Obagi sunblock and wide SPF hats I still have the brown spots/splotches and the scars Dr Sherman gave me during his treatment. In his own words, Dr Sherman said he used that laser for tattoo removals but he still used it giving me confidence it would work. I would NOT go to Dr Sherman for hyper-pigmentation or brown spot removal with lasers. Save your money and drive to a larger office where this service is done regularly, has proven results and the staff is professional and attentive. You will not get this at Dr Sherman's office. I wasted a lot of money and look worse now. I am very disappointed.

Dr. Sherman and his staff are very professional and courteous! They offer a vast variety of…read moreprocedures at good prices. I've never had to wait more than a few minutes. You can't find a better place to go than here!! Highly recommend!!