I had an awful experience with Dr Sherman and his staff. I booked an appt. for a consultation for pico laser to remove my hyper-pigmentation/ brown spots which was offered at $50 off. I was pressured to have the treatment during this visit and agreed to. There was no numbing gel provided and I had to tell the doctor several times to STOP as it was excruciatingly painful. My face was so red, swollen and painful that I waited a full week before calling the office. I could see the laser had scooped sections off my nose that left my pores enlarged, something I never had before. PLUS there were areas across my face where the doctor's application of the laser was done unevenly and it was very visible. The staff who answered was not responsive and would not allow me to speak with the doctor. She said they were understaffed. I decided to send photos so they could see the damage. I have remained indoors and worn sunblock and wide hats daily and the treatment only left me with scars but did NOT remove or even lessen the brown patches. I also never was credited back the $50 I was promised. It has been one year now and even though I avoid the sun, wear Elta and Obagi sunblock and wide SPF hats I still have the brown spots/splotches and the scars Dr Sherman gave me during his treatment. In his own words, Dr Sherman said he used that laser for tattoo removals but he still used it giving me confidence it would work. I would NOT go to Dr Sherman for hyper-pigmentation or brown spot removal with lasers. Save your money and drive to a larger office where this service is done regularly, has proven results and the staff is professional and attentive. You will not get this at Dr Sherman's office. I wasted a lot of money and look worse now. I am very disappointed. read more